Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly staff
Varied breakfast options
Cons:
Dirty common areas
Small and uncomfortable rooms

Categories

Cleanliness
7.51
Multiple mentions of dirty hallways and poor hygiene practices in dining.
Service
9.99
Friendly and attentive staff, despite being overwhelmed at times.
Location
9.02
Well-located, but some reviews suggest being far from the city center.
Room Quality
7.97
Small rooms with issues like uncomfortable beds and maintenance problems.
Amenities
8.49
Amenities exist but are often underwhelming, with some broken equipment reported.
Value for Money
7.46
Many reviewers believe the hotel is overpriced for the service and quality received.
Food and Beverage
10
Breakfast is a highlight with varied options, though hygiene concerns noted.
Overall Experience
9.98
Overall mixed experiences; some praises overshadowed by significant complaints.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 16:58

Property Description

Luxurious Accommodations
Experience luxury at its finest at Sofitel Abidjan Hotel Ivoire. Each room is equipped with modern amenities such as a TV, air conditioning, and a balcony, ensuring a comfortable stay for every guest. The stunning city views from the rooms will leave you in awe.

World-Class Facilities
Indulge in the various facilities offered at the hotel, including an outdoor pool, tennis court, fitness center, and spa. Whether you're looking to relax by the pool or stay active during your stay, Sofitel Abidjan Hotel Ivoire has something for everyone.

Convenient Location
Located in the upscale district of Abidjan, our hotel is the perfect choice for both leisure and business travelers. With 4 restaurants, 3 bars, and event spaces available, your every need will be catered to seamlessly.

Book your stay at Sofitel Abidjan Hotel Ivoire now and elevate your travel experience to new heights.

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ABJ

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 11 years old stay for free when using an existing bed.
    Children up to and including 12 years old stay for free when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 563 reviews
Cleanliness: 7.51
Service: 9.99
Location: 9.02
Room Quality: 7.97
Amenities: 8.49
Value for Money: 7.46
Food and Beverage: 10
Overall Experience: 9.98
2
245kimg Solo travel London, England
10
5 stars!
Pros:

A wonderful experience. Other reviews mentioned that they don't speak English, this could not be further from the truth. Every staff member, reception, concierge, waiters, everyone was incredibly kind and welcoming and spoke great English. Room was a good size, the air conditioning worked well. They will order a Yango for you if you cannot get a local sim. They can also organize local tours. There is a lot to see so don't miss it. Also one of the largest hotel pools, and a great Sunday brunch. They also lent an umbrella for my stay due to the occasional rain showers. Others have commented breakfast says it starts at 6:30 but they are still putting food out at 7:30. This is true, so go a little later or request it in your room (same price). Food was great, I ate at every restaurant.

2026-07-03 via Tripadvisor
A
Abdelhafid solo_traveller fr
5
Décevant à l’accueil et le délai d’attente
Pros:

L’endroit et la qualité de l’hôtel sont ses infrastructures

Cons:

La qualité de l’accueil à la réception a malheureusement été très décevante. Je suis arrivé à 18 h 00 et je n’ai pu récupérer ma chambre qu’à 21 h 00.

Au-delà de ce délai d’attente particulièrement long, l’attitude de la personne à l’accueil était inadaptée. Son comportement était très en retrait et son ton parfois inacceptable. Je me suis véritablement senti comme si je n’étais pas le bienvenu.

Pour un établissement cinq étoiles, je pense qu’une attention particulière devrait être portée au recrutement des collaborateurs en première ligne, qui représentent l’image de votre hôtel, ainsi qu’à leur formation en matière d’accueil et de relation client.

Mis à part cet épisode regrettable, je n’ai rien d’autre à signaler et le reste de mon séjour s’est déroulé de manière satisfaisante.

2026-07-01 via Nuitee
Y
Yattassaye solo_traveller ml
8
2026-06-28 via Nuitee
B
Bala couple ng
7
Pros:

Nice location

2026-06-21 via Nuitee
A
ALLA solo_traveller sn
10
Pros:

bien

2026-06-15 via Nuitee
B
bengaly couple ml
6
2026-06-15 via Nuitee
B
bengaly couple ml
7
Pros:

Un endroit sympa

Cons:

Changez l’ascenseur…!

2026-06-15 via Nuitee
A
Arnaud Ludovic couple ga
8
2026-06-14 via Nuitee
E
EMEM solo_traveller ng
10
2026-06-13 via Nuitee
M
mehmetnahitd Business
2
Old hotel, no quiet rooms, no value for money
Pros:

Only convenience of this hotel is the NAME and PRESTIGE.
But there is
NO quality (old hotel impossible to renovate),
NO quiet rooms (thin windows, events in gardens until 02:00 AM !!! or music coming from KARAOKE bar on the city side) ;
NO value for moyen (prices are the most expensive of the Country)

2026-06-07 via Tripadvisor
A
Ahou Gisele Odile solo_traveller ci
9
Pros:

L'accueil, le personnel très disponible

2026-06-07 via Nuitee
K
Kodjo solo_traveller tg
3
Acceptable
Cons:

Le check-in était en dessous de la normale accept

2026-05-30 via Nuitee
K
Katsou solo_traveller in
8
Pros:

L'accueil et l'emplacement

Cons:

Le déjeuner

2026-05-26 via Nuitee
C
Celse solo_traveller fr
3
Pas au niveau tout simplement
Pros:

L’emplacement

Cons:

Je n’ai pas aimé qu’on me loge dans une aile de l’hôtel disons qui était sale et pas au niveau d’un Sofitel lorsqu’on paie 1558€ pour 6 nuits la propriété et le service doivent être au niveau d’un Sofitel, hors je me suis retrouvé dans une chambre avec des nuisibles ! En plus aillant payé mon séjour directement et n’aillant souhaité laisser d’empreinte bancaire le personnel n’a pas fait preuve de tact en voulant m’imposer de régler toutes dépenses à chaque fois alors ça aurait été plus judicieux de me faire une note au check out ! Pour finir le ménage j’ai dû me plaindre pour qu’ils le fassent au quotidien ! Je me suis tué à leur expliquer que lorsqu’on fait le choix de venir au Sofitel c’est parce qu’on attend un niveau de service et propreté et la pour moi l’expérience à négative

2026-05-21 via Nuitee
M
Mamadou solo_traveller ml
8
2026-05-19 via Nuitee
K
kodjo solo_traveller gb
10
2026-05-18 via Nuitee
R
Rachel solo_traveller gb
6
Unclean and elevator disruptions.
Pros:

Great location.

Cons:

First room was extremely dirty - visible grey dust on the carpet around the bed and windows. The shower also did not drain. Staff did relocate me immediately after my compliant.

The phone in the room did not work.

Works on elevators occurred at multiple points throughout the day without any heads up to guests, meaning you were either stuck on your floor or in search of the service elevator.

2026-05-17 via Nuitee
B
bengaly couple ml
10
2026-05-11 via Nuitee
N
Nalubala extended_group ng
6
Cons:

Average customer service

2026-05-10 via Nuitee
J
johannabP783DB Solo travel
10
Relaxing and pleasant experience
Pros:

Had a really relaxing experience. The environment was calm and clean, and the staff was welcoming and professional. I enjoyed my time and would definitely come back. I was warmly welcomed by Aminata, and Stéphie took great care of me throughout the experience.

2026-05-09 via Tripadvisor