Hyatt House Pittsburgh-South Side

Hotels
Hyatt House
9 (837 reviews)
2795 South Water Street , Pittsburgh , us

Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
BBQ facilities
Lift / Elevator
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and accommodating staff
Great location
Cons:
Issues with cleanliness
Problems with elevators
Price not meeting expectations

Categories

Cleanliness
8.33
Some reviews mentioned cleanliness positively, but issues like Wi-Fi and elevator maintenance affected perceptions.
Service
9.8
Staff received multiple positive mentions and were described as friendly and accommodating.
Location
9.34
Location was frequently praised for its proximity to downtown and attractions.
Room Quality
8.29
Rooms were generally well-furnished but had complaints regarding design and features.
Amenities
9.32
Amenities like the heated pool and breakfast were highlighted as positive aspects.
Value for Money
8.28
Comments indicated that while some amenities were good, pricing didn't meet expectations in all cases.
Food and Beverage
9.33
Breakfast was a highlight, with many enjoying the offerings, although some found it mediocre.
Overall Experience
9.3
The overall sentiment was positive despite some specific shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:54

Property Description

Modern Rooms with Fully Equipped Kitchen
Experience comfort and convenience in our modern rooms at HYATT house Pittsburgh South Side. Each room is designed with a contemporary flair and features a fully equipped kitchen, perfect for preparing your favorite meals during your stay.

Leisure and Fitness Amenities
Stay active and refreshed with our 24-hour fitness center and indoor pool. Whether you prefer a workout session at your convenience or a relaxing swim, we have you covered. Additionally, our outdoor grill provides a perfect setting for a cozy evening with delicious meals.

Complimentary Services and Dining Options
Enjoy a hassle-free stay with our complimentary grocery shopping service and daily breakfast. Unwind in the evenings at HBAR with cocktails and light snacks. For more dining choices, explore Ibiza Spanish Tapas & Wine Bar just a short distance away.

Book now to experience a seamless blend of comfort and convenience at HYATT house Pittsburgh South Side.

Important information:

Please note, the property hosts events April through October and guests may experience noise until 22:30 and the terrace may not be available, to guests, on some days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

9
Based on 837 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
E
Everett extended_group us
10
Pros:

Amazing service can't wait to come back

2026-05-25 via Nuitee
L
Lyberti couple us
10
2026-05-22 via Nuitee
G
Giordana solo_traveller it
10
2026-05-21 via Nuitee
K
Kenneth extended_group us
8
2026-05-19 via Nuitee
S
scottkrzy Couples Philadelphia, Pennsylvania
2
Loud, noisy rooms and rude staff
Pros:

Easily the worst hotel experience I’ve ever had. The hotel doubles as a wedding venue where the DJ’s music vibrated our room until well past sunset. I have never been in such a loud and noisy hotel. Furthermore, the staff insists that they told you about this. (Spoiler: they didn’t. They will point at a sign at the check-in desk that says the terrace is closed and music will play—not a sign that says you are paying to sleep at a night club.) Rude staff is one thing; combative staff is another. This hotel’s staff is the latter.

Also, would you like housekeeping services? Too bad. You have to ask them for it (but that’s a secret, too—no indication that it’s a request-only service.) Room was dirty upon check-in, too: the false nail in the nightstand was a gross touch.

Lovely view, nice shower, good tv, decent kitchenette, okay bed, and crumbs around the mattress and in the sofa.

Overall, Hyatt should be embarrassed that they charge guests money to stay in this hotel during weddings. Time for a staffing change and soundproofing/requirements for full buyouts during weddings. Hard pass.

2026-05-17 via Tripadvisor
M
mishra extended_group in
8
Good nice stay. Staff was excellent especially Mathews
Pros:

Location

Cons:

Quilt was not good.

2026-05-17 via Nuitee
R
RUTH extended_group co
9
2026-05-12 via Nuitee
(
(伊藤 仁士)(EC) family_with_children jp
9
2026-05-12 via Nuitee
R
Riccardo solo_traveller it
7
Not the worst but surely does not worth the price.
Pros:

The room was wide and bathroom was nice. Hotel position very good, close to the river trail and to many restaurants. Gym was very nice and clean.

Cons:

Breakfast was really poor for the price payd. No fruits, no sweets, poor hot meal choice (bacon available once in 3 days). Room cleaning was done very roughly (still have some little pieces of paper on the ground). Had an issue with the toilet flushing and called the reception twice starting from 6 pm. Came back from dinner at 10 pm and fixed myself.

2026-05-11 via Nuitee
B
Baldur solo_traveller is
7
2026-05-06 via Nuitee
E
Eric solo_traveller us
9
Still a beautiful facility in an exciting area next to the river. Would definitely recommend…just wish they took more ca
Pros:

Fantastic, roomy bath; double room was also quite spacious.

Cons:

Breakfast not at the level of the accommodations. How about some sliced fruit? How about something with whole grains? How about some plain yogurt (instead of the oversweetened vanilla kind) to have with the sliced fruit?

2026-05-06 via Nuitee
A
Andrea solo_traveller de
9
Pros:

Sehr ruhig, alles sauber.

Cons:

Sehr wenige Fernsehsender. Plastik Besteck am Frühstücksbuffet

2026-05-04 via Nuitee
S
S2822OMscottm Business Bloomsburg, Pennsylvania
10
Business/ college move out
Pros:

Great location and parking ggarage to fit my big suv as other place have height restrictions that I can't fit into and lots of great place to eat within walking distance.

2026-04-29 via Tripadvisor
K
Karlo family_with_children us
9
Nice staff and location was great.
Pros:

Great location for getting around Pittsburgh.

Cons:

Breakfast was disappointing.

2026-04-26 via Nuitee
S
Shameeka couple us
9
My stay was awesome!!
Pros:

The property was clean and staff were very friendly.

Cons:

I didn’t like the fact that key holder for the lights is right beside the door.

2026-04-21 via Nuitee
M
Malissa family_with_children us
1
Pros:

It was very clean.

Cons:

I paid through booking.com and when I checked in I had to pay the full amount. I never received a refund from booking.com or the hotel.

2026-04-21 via Nuitee
T
Tiffany couple us
10
Pros:

Staff was very friendly. Location was perfect for a visit with family that lives in the south side flats neighborhood.

2026-04-19 via Nuitee
C
Coles couple us
10
2026-04-16 via Nuitee
D
Donna solo_traveller us
10
Pros:

The breakfast was the best I've ever had at a hotel and the whole staff was amazing and friendly.

Cons:

The pool could have been warmer.

2026-04-13 via Nuitee
A
Achal family_with_children us
9
2026-04-09 via Nuitee