Hyatt House Pittsburgh-South Side

Hotels
•
Hyatt House
9 (859 reviews)
2795 South Water Street , Pittsburgh , us
+14123902477

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Business center
See all facilities

Review Highlights

Pros:
Excellent breakfast
Friendly and accommodating staff
Great location
Cons:
Issues with cleanliness
Problems with elevators
Price not meeting expectations

Categories

Cleanliness
8.33
Some reviews mentioned cleanliness positively, but issues like Wi-Fi and elevator maintenance affected perceptions.
Service
9.8
Staff received multiple positive mentions and were described as friendly and accommodating.
Location
9.34
Location was frequently praised for its proximity to downtown and attractions.
Room Quality
8.29
Rooms were generally well-furnished but had complaints regarding design and features.
Amenities
9.32
Amenities like the heated pool and breakfast were highlighted as positive aspects.
Value for Money
8.28
Comments indicated that while some amenities were good, pricing didn't meet expectations in all cases.
Food and Beverage
9.33
Breakfast was a highlight, with many enjoying the offerings, although some found it mediocre.
Overall Experience
9.3
The overall sentiment was positive despite some specific shortcomings.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-18 09:54

Property Description

Modern Rooms with Fully Equipped Kitchen
Experience comfort and convenience in our modern rooms at HYATT house Pittsburgh South Side. Each room is designed with a contemporary flair and features a fully equipped kitchen, perfect for preparing your favorite meals during your stay.

Leisure and Fitness Amenities
Stay active and refreshed with our 24-hour fitness center and indoor pool. Whether you prefer a workout session at your convenience or a relaxing swim, we have you covered. Additionally, our outdoor grill provides a perfect setting for a cozy evening with delicious meals.

Complimentary Services and Dining Options
Enjoy a hassle-free stay with our complimentary grocery shopping service and daily breakfast. Unwind in the evenings at HBAR with cocktails and light snacks. For more dining choices, explore Ibiza Spanish Tapas & Wine Bar just a short distance away.

Book now to experience a seamless blend of comfort and convenience at HYATT house Pittsburgh South Side.

Important information:

Please note, the property hosts events April through October and guests may experience noise until 22:30 and the terrace may not be available, to guests, on some days.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PIT

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 17 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs USD 20 per day.

Location

Guest Reviews

9
Based on 859 reviews
Cleanliness: 8.33
Service: 9.8
Location: 9.34
Room Quality: 8.29
Amenities: 9.32
Value for Money: 8.28
Food and Beverage: 9.33
Overall Experience: 9.3
B
bernfranf • NONE
6
Not the standard expected.
Pros:

The location is good and makes for a good base to explore Pittsburgh. There are numerous restaurants in the area, all within walking distance. Overall the neighborhood is quiet.

The grouting in our shower needs to be cleaned. Approximately 15 to 20% of the shower grouting is dark or black with either mold or mildew. It took me 2 minutes to clean the two areas in the pictures below with moderate scrubbing using an old toothbrush.

Although the body wash soap was full, the pump did not work, thereby rendering it useless.

The parking is on the ground floor and very limited. I do not believe there is enough parking if every room is filled. On our last night there was not one space left and 2 non-parking area were also utilized by compact cars that had no where else to park. It is normal to double park in the garage and leave your key behind in case your car needs to be moved for another car to leave. There is a $30.00/day parking charge.

2026-07-10 • via Tripadvisor
G
Getaway283771 • NONE
10
Very nice hotel
Pros:

Close to everything. Walking distance to many great restaurants. Room was more spacious and clean than expected. We especially enjoyed the environment and food of breakfast.

2026-07-10 • via Tripadvisor
P
Parida • couple • ca
9
2026-07-09 • via Nuitee
N
Nicholas • couple • us
10
2026-07-07 • via Nuitee
W
williamson • couple • us
10
2026-07-05 • via Nuitee
M
Marie-France • extended_group • ca
9
Très bien en général
Pros:

Hôtel bien situé sur le bord de l’eau accessible à pleins de restos.
Calme et le style suite plus grand donc agréable.

Cons:

Pourquoi des frais de stationnement ? Ça devrait être gratuit on paye pour dormir.

2026-07-05 • via Nuitee
P
Paul • couple • hk
8
Smooth check in, comfortable large room, next to river walk and walking distance to restaurants.
Pros:

Good sized room, comfortable bed. River location.

Cons:

Nothing

2026-06-29 • via Nuitee
J
Jake • family_with_children • us
9
Very clean and comfortable place to stay I’d definitely stay here again.
Pros:

Conveniently located by a lot of restaurants

Cons:

Parking garage

2026-06-29 • via Nuitee
R
Ronald • family_with_children • us
10
Pros:

The clean atmosphere the room was wonderful I plan on returning soon. It was my girlfriend birthday she loved the room as well.

2026-06-29 • via Nuitee
T
Tanya • solo_traveller • us
10
Pros:

It was clean and comfortable and the view was amazing, I can't explain that ppl have to go enjoy, what you like it all especially the equipped kitchen!!!

Cons:

That on Saturday a lot of stuff wasn't available because of a wedding but that wasn't a problem at all either, but the worst was the toilet was too low 🥺

2026-06-28 • via Nuitee
C
Charles • family_with_children • za
10
A good hotel not too far from downtown.
Pros:

The breakfast was very good, and the staff were helpful.

Cons:

No problems at all.

2026-06-27 • via Nuitee
P
Pawel • couple • us
9
Convenient location and reasonably priced.
Pros:

Great location, friendly staff, clean room and the rest of the building.

Cons:

Breakfast was just ok - good enough, but nothing special, just average quality food.

2026-06-26 • via Nuitee
P
Phanichandar • family_with_children • us
10
2026-06-25 • via Nuitee
R
rajsviewfinder • Family • Edison, New Jersey
8
Good hotel ..
Pros:

We were visiting Pittsburgh and found this hotel in Expedia.. we were looking something closer to the downtown and there were very less hotels with a swimming pool.. we chose this because it had a pool.. slightly expensive though .. about $180 per night!!

The area was really good.. lots of restaurants and coffee shops next to it.. The room was also very comfortable… bed was comfortable . Restrooms were also neat. They had a bar in the first floor… and also a gym and swimming pool.. chicken process was slightly slow but OK.. parking facilities were good, but the parking lot was a bit narrow.. overall a good experience.. They had a TV with some good channels . Internet WiFi connection was good . 4 stars.

2026-06-24 • via Tripadvisor
B
Brenda • solo_traveller • us
10
My stay was great. Very relaxing, comfortable and accommodating!!!
Pros:

Very clean. Staff were wonderful and accommodating!!!

Cons:

Nothing!!!

2026-06-24 • via Nuitee
G
Gaurav • family_with_children • us
9
Pros:

Location

Cons:

Pricing was to high in comparison to close property

2026-06-22 • via Nuitee
N
Nirmal • family_with_children • us
8
Pros:

Room was ok, had to change the allocated room as AC was not working. Room Service was prompt to respond for requests. Overall it wasn't a bad experience but definitely can improve

Cons:

Doing due diligence before room allocation can help in a great way.

2026-06-22 • via Nuitee
A
Anne • family_with_children • us
4
Hyatt fails to deliver a high quality experience! Would not stay here again, despite the location.
Pros:

The view and location are very good. Right next to the river and Hoffbrau Haus.

Cons:

The staff was rude and unprofessional. I had a $200 hold put on my credit card for incidentals even though I was a Hyatt member. I asked the hotel lobby attendant to remove it because he told me he made a mistake, but he said it would have to be done by someone else the next day. I asked if I should check to make sure they did it and he said no. This did not sit well with me, as it was his mistake. There was also no hot coffee in the lobby or complementary water. They ran out of cups for the water with lime in it and seemed perplexed that they needed to monitor that station. Those tables were not clean. The breakfast was not great and very congested as there was only one pot of coffee for the entire hotel. We asked for room service every day of our four night stay and was told no problem. The maid came once and did not come back any other days. I called again and was told we can only have maid service every three days! What? The guy I talked to had an attitude and told me he would "try" to get us service. I said, "so are you telling me we will have service tomorrow or not?". He said "I told you I would try. Why are you still on the phone?" This is not customer service. These are flunkies who haven't been trained to do their jobs running a Hyatt in a ig city. How does this happen? Luckily, my son is moving and we won't have to stay here again. The hotel room was bare bones industrial with hard floors and thin carpet. We had to get our own towels and soap from the maid cart and make our own beds.

2026-06-22 • via Nuitee
T
Tara • couple • us
10
Fun time catching up with friends
Pros:

Everything! It’s close to everything and staff if excellent.

2026-06-15 • via Nuitee
C
Corey • solo_traveller • us
10
I enjoyed my stay and would definitely return
Pros:

My room was very clean and had everything I needed. Each staff member I spoke to was kind and helpful. They always greeted me very politely and were happy to answer any questions I had. I had a great stay

Cons:

The only thing that wasn’t great was that the parking spaces are very small and parking is tight. The hotel itself is lovely and the staff is very kind and helpful

2026-06-15 • via Nuitee