The Majestic Hotel Kuala Lumpur, Autograph Collection

Hotels
•
Autograph Collection
8.8 (3909 reviews)
No.5, Jalan Sultan Hishamuddin, City Centre , Kuala Lumpur , my

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Children allowed

Facilities

Health or beauty spa nearby
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Room service
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Clean room
Spacious room
Variety of amenities
Cons:
Issues with cleanliness
Expensive food and laundry
Communication challenges with staff

Categories

Cleanliness
8.13
Several reviews cited issues with cleanliness, including dusty rooms and unclean showers.
Service
9.6
Most reviews highlighted friendly and helpful staff, though there were minor communication issues.
Location
9.64
Reviews consistently praised the hotel's great location, especially near key attractions.
Room Quality
8.59
Rooms were noted as spacious and comfortable, with some issues related to cleanliness.
Amenities
8.62
Amenities such as the gym and tea room received positive feedback, but expensive laundry services were a downside.
Value for Money
8.08
Some reviewers felt the hotel was overpriced for the services provided, especially regarding food.
Food and Beverage
8.63
Breakfast variety and food quality were generally well received, though some found prices high.
Overall Experience
9.1
While there were some complaints, the overall sentiment leaned towards a positive experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-07 15:14

Property Description

Luxurious Accommodations
Experience modern colonial-style décor and Neo-Classical details in our spacious guestrooms featuring top amenities for a comfortable stay.

Dining and Entertainment
Savor delicious meals at our in-house restaurant, enjoy drinks at the bar, and indulge in in-room dining with our room service.

Relaxation and Wellness
Unwind by our outdoor swimming pool, stay connected with free WiFi, and pamper yourself with a massage at our spa. Book your stay at The Majestic Hotel Kuala Lumpur, Autograph Collection.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KUL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Pets

    Pets are not allowed.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs MYR 15 per day.

Location

Guest Reviews

8.8
Based on 3909 reviews
Cleanliness: 8.13
Service: 9.6
Location: 9.64
Room Quality: 8.59
Amenities: 8.62
Value for Money: 8.08
Food and Beverage: 8.63
Overall Experience: 9.1
N
nina • couple • my
10
2026-05-30 • via Nuitee
M
Mehrad • solo_traveller • gb
10
2026-05-30 • via Nuitee
T
Tai • solo_traveller • my
8
2026-05-30 • via Nuitee
M
Mohd • solo_traveller • my
9
Pros:

The bathtub

Cons:

The TV, no entertainment channels or internet didnt connected to the Netflix or Youtube.

2026-05-30 • via Nuitee
D
David • solo_traveller • ae
8
2026-05-30 • via Nuitee
S
Sharose.Lee • solo_traveller • my
10
Pros:

The ambiance was amazing

2026-05-30 • via Nuitee
N
Nur Fatin • solo_traveller • my
10
2026-05-30 • via Nuitee
V
Vijay • solo_traveller • my
10
2026-05-29 • via Nuitee
A
Aizuddin • couple • my
8
2026-05-29 • via Nuitee
T
Tsutomu • solo_traveller • jp
8
2026-05-29 • via Nuitee
D
Dhruv • solo_traveller • in
9
2026-05-29 • via Nuitee
M
Meor Ahmad Shafiq • family_with_children • my
10
2026-05-28 • via Nuitee
S
Soon Eng • family_with_children • my
9
2026-05-28 • via Nuitee
I
Imran Syahrill • extended_group • my
9
2026-05-27 • via Nuitee
W
WAN NUR HUSNA • couple • my
10
2026-05-27 • via Nuitee
H
Harimin • solo_traveller • my
10
2026-05-26 • via Nuitee
N
Nur Hazirah • couple • my
9
2026-05-26 • via Nuitee
J
Jennifer Huntsman • solo_traveller • ca
9
Pros:

Shuttle service to and from KL sentral

2026-05-25 • via Nuitee
M
Mila • solo_traveller • au
8
2026-05-24 • via Nuitee
A
Abdulrahman • couple • sa
9
Pros:

سكن جميل وفخم ومرتب

Cons:

عزل الصوت بين الغرف سيء

2026-05-24 • via Nuitee