TownePlace Suites by Marriott Chattanooga Near Hamilton Place

Hotels
TownePlace Suites by Marriott
8.2 (331 reviews)
7010 McCutcheon Road , Chattanooga , us

Free
Children allowed
Pets allowed

Facilities

Offsite parking discounted rates available
Electric bicycle charging station
Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Family rooms
Pets allowed
See all facilities

Review Highlights

Pros:
Friendly and helpful staff
Comfortable breakfast offerings
Cons:
Noise disturbances
Cleanliness issues

Categories

Cleanliness
7.66
Some reviews indicated issues with cleanliness, including a misty smell in the room and inadequate cleaning in the bathroom.
Service
9.13
Multiple reviews praised the staff's friendliness and helpfulness, especially mentioning staff members who went above and beyond.
Location
8.67
The location was generally favorable, although some noise complaints were noted outside the property.
Room Quality
7.12
There were complaints regarding room comfort and issues with amenities, such as non-functioning air conditioning units.
Amenities
8.15
Amenities like breakfast were well-received, but other facilities were highlighted as lacking.
Value for Money
8.11
Reviews suggest that, despite issues, the overall value was perceived as reasonable for the price.
Food and Beverage
8.66
Breakfast received consistent praise, indicating a positive sentiment towards the food and beverage offerings.
Overall Experience
8.13
Overall experience was mixed with significant positive feedback balanced against notable issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:32

Property Description

Convenient Location:
Located just off I-75, our Tennessee hotel offers easy access to major attractions and shopping at Hamilton Place Mall.

Comfortable Accommodations:
Each room at TownePlace Suites by Marriott Chattanooga features a fully equipped kitchenette, cable TV, work desk, and coffee-making facilities for a cozy stay.

Amenities Galore:
Guests can take advantage of our indoor pool, fitness center, daily breakfast, free Wi-Fi, barbecue facilities, on-site shop, and complimentary lobby coffee.

Experience the best of Tennessee with us - book your stay now at TownePlace Suites by Marriott Chattanooga.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Please note that a $75.00 cleaning fee applies for guests bringing pets.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
In the event of an early departure, the property will charge you the full amount for your stay.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CHA

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Groups

    When booking more than 9 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 331 reviews
Cleanliness: 7.66
Service: 9.13
Location: 8.67
Room Quality: 7.12
Amenities: 8.15
Value for Money: 8.11
Food and Beverage: 8.66
Overall Experience: 8.13
V
Vasquez extended_group co
8
Buenas instalaciones y buena ubicación
Pros:

Las instalaciones muy buenas

Cons:

El huevo de los desayunos

2026-05-29 via Nuitee
C
Clark couple us
1
2026-05-23 via Nuitee
P
Phyllis solo_traveller us
10
2026-05-21 via Nuitee
P
Phillip couple us
8
2026-05-18 via Nuitee
F
Felisha solo_traveller us
8
2026-05-16 via Nuitee
C
Curtis solo_traveller us
9
Pros:

Friendly staff, nice pool area

Cons:

It was very tight quarters when we pulled open the sleeper sofa.

2026-05-12 via Nuitee
G
Graham couple us
6
Cons:

Holes in hall ceiling. Front desk rude. Breakfast poor,

2026-05-10 via Nuitee
A
Adam couple us
10
2026-05-10 via Nuitee
D
Donnya extended_group us
9
2026-04-25 via Nuitee
J
Josiah couple us
2
Horrible!
Cons:

It was not clean! They had clothing tags from previous guests on the floor, mouse poop in the bed, crumbs in the bed, bedside lamp was broken, shower was cracked, food was on the bathroom door, a pubic hair was in one of our towels, the fridge was all rusted and not level, and the list can go one! Terrible terrible place!

2026-04-22 via Nuitee
E
Ezell solo_traveller us
9
Pros:

Location to the venue

Cons:

My bedding was old and need replacement, the sweet needs up dating

2026-04-21 via Nuitee
Z
Zuluaga family_with_children us
9
2026-04-20 via Nuitee
A
Andrew couple us
5
Super outdated, room was mediocre at best. We got woke up at 12 in the morning from the people above us sounding like th
Pros:

Not much, the staff was nice.

Cons:

Super outdated for a Marriott.

2026-04-19 via Nuitee
D
Don couple us
10
2026-04-10 via Nuitee
T
Tracy family_with_children us
8
Spring vacation
Pros:

Everything was clean, and the staff was friendly. The breakfast was good and some different items daily. I liked the amenities of the kitchen area, larger fridge, 2 burner cooktop with microwave over top, dishwasher and food disposal.

The bed was comfortable with good pillows.

Cons:

The indoor heated pool was cooler than I had thought and the fire pit was only lit up in the morning.

2026-04-07 via Nuitee
M
Maurisha couple us
10
2026-04-05 via Nuitee
J
Jefry family_with_children us
8
2026-04-01 via Nuitee
V
Vickie family_with_children us
8
Pros:

The room was clean and big. Breakfast was good and plentiful. Fire pit was a nice touch.

Cons:

The pillows are not comfortable and the floor of the bathtub was very slippery.

2026-03-28 via Nuitee
A
Aryanna family_with_children us
4
2026-03-27 via Nuitee
D
Debbie family_with_children us
9
Pros:

Clean, comfortable beds

Cons:

The construction around the area but nothing the hotel could control

2026-03-23 via Nuitee