Raphael Hotel Wälderhaus

Hotels
8.6 (2085 reviews)
Am Inselpark 19 , Hamburg , DE
+49 40 302156100

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Restaurant
Heating
Lift / Elevator
Safety deposit box
Soundproof rooms
Meeting/banquet facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great location for events
Cons:
Cleanliness issues
Breakfast quality and price
Room comfort complaints

Categories

Cleanliness
7.99
Some reviews mentioned unclean areas and maintenance issues.
Service
9.46
Consistently highlighted as friendly and accommodating.
Location
9.5
Conveniently located near events and public transport.
Room Quality
8.95
Rooms are well-decorated and cozy, though some issues with beds noted.
Amenities
8.48
Basic amenities available, though some were lacking.
Value for Money
7.94
Some felt the prices were high for the quality.
Food and Beverage
7.49
Breakfast received negative feedback on quality and price.
Overall Experience
8.96
Generally positive experiences despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:34

Property Description

Unique Wooden Building and Eco-Friendly Atmosphere

Experience a stay like no other at Raphael Hotel Wälderhaus, located in Hamburg's Wilhelmsburg district. Nestled in a distinctive wooden building at the former entrance to the International Garden Show, this eco-friendly hotel offers a one-of-a-kind experience.

Organic Dining at Wilhelms Restaurant

Indulge in a culinary journey with dishes prepared using organic and regional products at Wilhelms restaurant. Savor the flavors of sustainability while dining in a cozy and inviting atmosphere.

Exhibition on Environmental Themes and Meeting Room Facilities

Immerse yourself in educational exhibits on environmental topics at Wälderhaus, and make use of the versatile meeting rooms available for rent. Ideal for both leisure and business travelers seeking a unique and eco-conscious stay in Hamburg.

Book your stay now at Raphael Hotel Wälderhaus for a memorable and sustainable experience.

Important information:

Please note that children's cots are only available on request, and must be confirmed by the hotel in advance.

Guests arriving by car should enter the following address into their satellite navigation system: Neuenfelder Straße 33, Hamburg Mitte, 21109.

Please note that bookings made with credit cards may be subject to validity checks after the booking is confirmed. On check-in you must submit the valid credit card used to make the reservation. The hotel will not accept credit cards from third parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAM

Location

Guest Reviews

8.6
Based on 2085 reviews
Cleanliness: 7.99
Service: 9.46
Location: 9.5
Room Quality: 8.95
Amenities: 8.48
Value for Money: 7.94
Food and Beverage: 7.49
Overall Experience: 8.96
T
Thorsten • solo_traveller • de
7
2026-09-17 • via Nuitee
J
Janet • couple • gb
7
Good hotel for a stopover whilst traveling through
Pros:

Good breakfast.

Cons:

Room was hot so we opened the window but we were disturbed by other rooms/residents for most of the night.
Bedside tables, we thought were cool as made from wood but the wood had dried out and split. I suggest maybe using a resin poor to fill the gaps as they were quite large and I lost medication (tablets) down the hole after not noticing and resting them on the table.

2026-09-16 • via Nuitee
R
Roger • couple • de
8
2026-09-16 • via Nuitee
J
Jörg • solo_traveller • de
8
2026-09-15 • via Nuitee
G
Gianni • solo_traveller • ch
9
2026-09-15 • via Nuitee
C
Carsten • couple • de
8
2026-09-15 • via Nuitee
G
Gihyun • couple • kr
10
My stay was overall excellent.
Pros:

The hotel was cozy and pleasant; the extensive use of wood in both the exterior and interior gave it a unique, distinctive feel. Smoked salmon was served at breakfast, making for a richer meal, and the staff were all friendly. It is conveniently located near an S-Bahn station, offering excellent access to public transportation. Furthermore, situated right in the heart of a large-scale sports complex, it is the ideal hotel for guests like me who has traveled from afar to enjoy sports within the facility.

Cons:

I wanted to have beer in the evening. Perhaps because there weren't many guests during my visit, it was a bit sad that there wasn't a bar serving draft beer in the evening. It’s not essential, though, so it wasn't a major issue.

2026-09-14 • via Nuitee
T
Thorsten • solo_traveller • de
8
Immer wieder gerne ins Wälderhaus
Pros:

Die Mitarbeiter/innen sind immer sehr freundlich. Das Zimmer war sauber, das Bett wie erwartet mit einer mittelharten bis harten Matratze, ich habe gut geschlafen.

2026-09-12 • via Nuitee
A
Anke • solo_traveller • de
10
2026-09-10 • via Nuitee
B
Borhan • couple • at
10
2026-09-09 • via Nuitee
S
Sandra • couple • de
9
2026-09-08 • via Nuitee
W
Wilhelm • solo_traveller • de
10
Es passte alles
Pros:

Ausstattung, Ambiente

2026-09-08 • via Nuitee
E
Eryk 83 • solo_traveller • de
8
Pros:

Inselpark Arena direkt gegenüber

2026-09-08 • via Nuitee
S
Sabine • solo_traveller • de
8
2026-09-08 • via Nuitee
D
Dagmar • solo_traveller • de
8
2026-09-07 • via Nuitee
C
Carole • couple • ch
8
Für unseren kurzen Städtetrip von 3 Nächten, ist das Hotel ideal gelegen, d.h. 5 Min. von der S-Bahn
Pros:

Das Frühstück war vielfältig und die Qualität gut. Das Zimmer sehr geräumig und auf die Parkseite hin sehr ruhig, mit sehr bequemen Betten. Das Hotel hat eine gemütliche Atmosphäre.

Cons:

Im Badezimmer hat es leider zu wenig Möglichkeiten, die nassen Duschtücher aufzuhängen.

2026-09-07 • via Nuitee
H
Heike • couple • de
9
Sehr zu empfehlen
Pros:

Sehr freundliches und zuvorkommendes Personal.
Saubere , geräumige Zimmer.
Leckeres Frühstück, dass alles bietet, was man sich wünscht.

Cons:

Es gab nichts zu meckern 👍

2026-09-07 • via Nuitee
P
Patricia • solo_traveller • de
8
Pros:

Kurzer Weg zur Inselpark Arena
Gute Einkaufsmöglichkeiten
Ruhiges Umfeld
Keine Geräusche aus anderen Zimmern gehört
Keine knallenden Türen gehört

Cons:

Frühstück war okay

2026-09-07 • via Nuitee
B
Beata • solo_traveller • de
10
Pros:

Tolle lage und sehr nette Personal.Gehne wirder...

Cons:

Alles Top

2026-09-07 • via Nuitee
D
Daniel • family_with_children • de
8
2026-09-07 • via Nuitee