Hotel City Star

Hotels
•
Independent
8.4 (135 reviews)
8718 D.B. Gupta Road Paharganj, New Delhi, Delhi N.C.R, 110055 , New Delhi , IN
+91 11 4352 8111

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Facilities

Fitness facilities
Fireplace in lobby
Health club
Free WiFi
24-hour front desk
Terrace
Luggage storage
Concierge service
Elevator
Fitness facilities
See all facilities

Review Highlights

Pros:
Friendly staff
Great food and beverage variety
Cons:
Strong odor in the room
Old linens and towels

Categories

Cleanliness
7.56
The room had a strong sewer-like odor, and towels/sheets were old and thin.
Service
9.03
Staff were very honest, friendly, and helpful throughout the stay.
Location
8.57
Located in Old Delhi, which is chaotic but good for visiting the city.
Room Quality
7.52
Room condition needs improvement due to odor and old linens.
Amenities
8.55
General amenities were adequate but the room could use upgrades.
Value for Money
8.51
Decent for the price overall, balancing some drawbacks.
Food and Beverage
9.06
Free breakfast was good and food at the hotel was amazing.
Overall Experience
8.43
Not a terrible experience despite some issues with cleanliness.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-17 22:41

Property Description

Experience the perfect blend of comfort and convenience at Hotel City Star, your home away from home in the bustling heart of New Delhi.

Recreational Amenities
Unwind after an exhilarating day on the slopes at our health club, or cozy up by the fireplace in our inviting lobby. A ski shuttle service ensures your snowy adventures are just a short ride away.

Dining and Room Service
Savor delightful cuisine at our on-site restaurant or indulge in 24-hour room service for a cozy night in. With individually decorated guest rooms featuring refrigerators and LED televisions, every stay promises ultimate relaxation.

Business and Event Facilities
Hosting an event? Our versatile conference center offers 750 square feet of space, perfect for meetings or special occasions. With additional conveniences like business services and airport shuttles available, your needs are comprehensively met.

Elevate your stay in New Delhi—book your room at Hotel City Star today!

Important information:

  • Local laws may restrict unmarried guests from sharing rooms. Guests are responsible for providing proof of marriage, if requested by the property.
  • Only registered guests are allowed in the guestrooms.
  • No pets and no service animals are allowed at this property.
  • A car is recommended for transportation to and from this property.
  • Contactless check-out is available.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Property Policies

  • Pets

    Pets not allowed

  • Pets

    Service animals not allowed

  • Check-in & Check-out

    Contactless check-out is available

  • Transportation

    Car recommended

  • Guest type

    Essential workers only - NO

See all policies

Location

Guest Reviews

8.4
Based on 135 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 9.06
Overall Experience: 8.43
C
carlos • couple • es
7
Bien ubicado y personal amable
Pros:

La cama es cómoda, descansamos bien y la ducha es confortable.

Cons:

Pone que tiene gimnasio, pero no funciona nada. La cafetera y teléfono de la habitación estaban rotos.

2026-08-07 • via Nuitee
B
Bardhan • solo_traveller • in
10
2026-08-06 • via Nuitee
B
Bardhan • solo_traveller • in
10
2026-08-06 • via Nuitee
Z
Zaffar • couple • in
10
i feel good
Pros:

cleanness staff our all nice

Cons:

i dont think anything

2026-08-05 • via Nuitee
M
Md. Samiul Islam • solo_traveller • bd
7
2026-08-05 • via Nuitee
Z
Zaffar • solo_traveller • in
10
2026-08-05 • via Nuitee
M
Marie • solo_traveller • be
8
Good entry point to India
Pros:

The staff was friendly and helpful. They set me up with a SiM card. Helped me find a shop to repair my mobile. Stopped tuktuks and negotiated the price for my trip and had the guard walk with me to retrieve money from an ATM. Excellent service. The place was surprisingly quiet for India.

Cons:

The shower did not always have warm water

2026-08-03 • via Nuitee
S
Sakib bin • solo_traveller • bd
8
2026-08-03 • via Nuitee
N
Nabajit • solo_traveller • in
8
2026-08-02 • via Nuitee
S
Saskia • solo_traveller • be
8
2026-07-24 • via Nuitee
M
Meghana • extended_group • in
8
2026-07-24 • via Nuitee
R
Rahul • solo_traveller • in
10
Pros:

Almost everything

Cons:

Nothing

2026-07-23 • via Nuitee
S
Sk Abir • solo_traveller • bd
9
It was a great stay, will definitely stay here again if I am ever back to Delhi.
Pros:

Very friendly and helpful staff, the food and the free breakfast, the cleanliness.

Cons:

The WIFI occasionally stopped working.

2026-07-22 • via Nuitee
V
Victor • solo_traveller • ch
2
Sentiment de se faire arnaquer
Pros:

Le fait qu’un chauffeur nous attende à l’aéroport
À savoir il faut rajouter 5€ pour le parking de l’aéroport (certainement le prix du chauffeur - donc la navette n’est pas vraiment inclue)

Cons:

Le breakfast inclus dans le prix qui ne l’est finalement pas.
Un ami est venu me rejoindre dans la chambre pendant 2h le temps de faire une mini sieste. Le staff m’a dit de payer les taxes de séjour pour. Ce qui s’est avéré être arnaque 7,50€ en plus alors que ça aurait du être à peine 1 ou 2€.
Enfin bref vous l’aurez compris je déconseille vivement

2026-07-20 • via Nuitee
H
Hibiki • solo_traveller • jp
10
2026-07-20 • via Nuitee
A
Anwar Ul • solo_traveller • in
10
Pros:

Staff is really cooperative
Very good location
In july weather outside was feeling like 40 but central A C was working like amazingly cool

Cons:

Nothing

2026-07-20 • via Nuitee
M
Mika • solo_traveller • gb
10
Enjoyable
Pros:

Nice restaurant, nothing majorly screwed up, would definitely say again

2026-07-19 • via Nuitee
N
Nada Fathima • family_with_children • in
10
Excellent stay! The hotel was very clean, the rooms were neat and comfortable, the food was great, and the staff were ex
Pros:

Everything was really good very clean and neat

Cons:

The location, its a very crowded place

2026-07-19 • via Nuitee
R
Reshma • couple • in
10
Excellent stay
Pros:

The property is very good. The staff was excellent.

2026-07-18 • via Nuitee
C
Collings • solo_traveller • mw
9
The Place to be
Pros:

The hotel is clean, and the sfaff are very helpful

Cons:

Nothing

2026-07-18 • via Nuitee