El Rancho Haiti

Hotels
9.2 (277 reviews)
Rue Jose Marti, 5 , Port-au-Prince , ht

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Perfect stay
Great service
Cons:
Online reservation process
Breakfast cost not included

Categories

Cleanliness
8.44
Implication of negative sentiment due to a complaint regarding standards.
Service
9.91
Overall positive interactions, implied standard service quality.
Location
9.45
More convenient location could enhance experience but noted convenience issues.
Room Quality
8.9
No specific complaints about room quality other than the bed size.
Amenities
9.43
Amenities generally positive; however, diabetic options are lacking.
Value for Money
9.39
Noted that breakfast incurs an extra cost, affecting perceived value.
Food and Beverage
8.44
Lack of diabetic options highlighted in breakfast offered.
Overall Experience
9.61
Overall positive experience despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 10:05

Property Description

Luxurious Accommodations
NH Haiti El Rancho, nestled in the heart of Pétion-Ville, offers beautifully renovated rooms with modern décor, ensuring a comfortable stay. Each room features essential amenities like air conditioning, a safe, and a private bathroom, promising a relaxing retreat after a day of exploring.

Dining and Leisure
Indulge in exquisite dining experiences at the on-site restaurants serving delectable meals throughout the day. With 24-hour room service available, guests can enjoy culinary delights at any time. Unwind by the outdoor pool or challenge a companion to a friendly match at the tennis courts, offering the perfect blend of relaxation and recreation.

Convenience and Services
From well-equipped meeting facilities and a business center to attentive services like laundry, babysitting, and smoke-free rooms, NH Haiti El Rancho caters to all your needs. With proximity to local attractions like Giant Supermarket and Saut d’Eau Waterfall, your stay promises convenience and comfort.

Book your stay at NH Haiti El Rancho for an unforgettable experience in Port-au-Prince.

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:30 AM
Airport code: PAP

Location

Guest Reviews

9.2
Based on 277 reviews
Cleanliness: 8.44
Service: 9.91
Location: 9.45
Room Quality: 8.9
Amenities: 9.43
Value for Money: 9.39
Food and Beverage: 8.44
Overall Experience: 9.61
C
Chris-wadel Ruben • family_with_children • ht
7
Pleasant stay overall, with room for improvement in maintenance and dining.
Pros:

I had a pleasant stay. The staff made me feel welcome, and the room was clean and comfortable. While the hotel isn't particularly memorable, it provides a reliable and enjoyable experience.

Cons:

The hotel was enjoyable overall, but a few improvements could make the experience even better. Some areas could benefit from better maintenance, and the food lacked flavor. I was also hoping for a more authentic Haitian culinary experience.

2026-08-06 • via Nuitee
B
Bob • family_with_children • us
9
Nothing to say
Pros:

The staff was excellent

Cons:

The food wasn’t the best

2026-08-03 • via Nuitee
A
Alexander • couple • us
10
2026-07-25 • via Nuitee
D
Domina A Cangé • couple • ht
8
2026-07-24 • via Nuitee
P
Pierre Frantz • solo_traveller • ht
7
Pros:

C'était propre.

Cons:

Le spaghetti 🍝 créole n'était pas correcte. Mais le cadre était propre 👍.

2026-07-23 • via Nuitee
J
Jean Junior • couple • do
9
2026-07-16 • via Nuitee
D
Ding • solo_traveller • cn
7
2026-07-11 • via Nuitee
M
Michael • solo_traveller • us
10
2026-07-10 • via Nuitee
M
Max clephny • extended_group • fr
10
2026-07-08 • via Nuitee
P
Pierre Frantz • solo_traveller • ht
1
El Rancho comme hôtel plus ou moins renommé en Haïti n'a pas un site internet, quelle absurdité !
Pros:

La place

Cons:

Le réceptionniste n'était pas professionnel

2026-07-06 • via Nuitee
A
Albertina • solo_traveller • re
9
2026-07-05 • via Nuitee
J
Josue • solo_traveller • ht
7
J’ai été satisfait à 60/100
Pros:

Niveau moyen

Cons:

Manque de choix au petit déjeuner surtout pour les diabétiques

2026-07-04 • via Nuitee
A
Albertina • solo_traveller • re
7
Pros:

La struttura

Cons:

Il servizio di cucina ,mancano molte cose,nn hanno mai il cibo che sta in menu

2026-07-03 • via Nuitee
J
Julio • solo_traveller • br
10
Pros:

It is a great hotel in one of the few safe spots in Port au Prince

Cons:

Too pricy, considering the current situation

2026-06-29 • via Nuitee
M
Mailka • solo_traveller • ht
8
2026-06-28 • via Nuitee
R
Reginal • couple • ht
8
Ça été bien, j'apprecie énormement l'acceuil
2026-06-21 • via Nuitee
L
Lady_tha • couple • us
10
Great as expected
Pros:

Overall, everything was great. Check-in was efficient (they do not accept American Express, so beware). Nice room, need a key card to access the room area. Breakfast was great too. I would definitely stay there again whenever I'm in town.

Cons:

The shower faucets were squeaky and very loud to the point that I could hear the guests next door shower faucets whenever they would take a shower.

2026-06-20 • via Nuitee
C
carl henry peterson • solo_traveller • ht
8
2026-06-16 • via Nuitee
P
Pierreman-Fils • solo_traveller • ht
9
2026-06-15 • via Nuitee
F
FERNANDO • couple • es
7
2026-06-11 • via Nuitee