Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Friendly, helpful and professional staff (multiple mentions, named staff praised)
Excellent food and breakfast; wide variety in all-inclusive package
Beautiful, clean beach and spacious pool
Good on-site amenities: restaurants, kids club, nightly activities and new buffet/show area
Fast and welcoming check-in; overall relaxing, family-friendly atmosphere
Cons:
Construction noise across the property (reports of 24/7 work and late-night banging)
Room quality issues: hard mattresses, noisy/old air conditioning, inconsistent amenities between rooms
Some outdated furniture and need for room renovations
Beverage complaints for non-alcohol drinkers: mocktails lacking and juices overly sugary
Occasional service/operational lapses (Wi‑Fi problems and delayed transfer noted by one guest)

Categories

Cleanliness
8.9
Generally positive: guests comment that the pool is very clean, beach and public areas had privacy and space, and rooms described as fairly clean ('abbastanza pulita'). No major cleanliness complaints.
Service
9.1
Strong positive sentiment: multiple mentions of friendly, helpful and professional staff (including named staff Jemima), fast and welcoming check-in, and attentive service throughout the stay.
Location
9
Positive: beachfront property with a clean, enjoyable beach and convenient on-site restaurants; described as a relaxing spot after safari and desirable for returning guests.
Room Quality
6.5
Negative notes: several guests reported outdated furniture, hard mattresses, noisy/unstable air conditioning and inconsistent amenities across supposedly identical rooms; rooms could use updating and repairs.
Amenities
8.7
Good amenities: spacious pool, restaurants, all-inclusive options, kids club, nightly activities and a new buffet/show area. Experience is impacted at times by on-site construction noise.
Value for Money
8.5
Mixed-to-positive: guests praised the all-inclusive food/drink variety and overall enjoyment, with many saying they'd return; value tempered by room and construction issues but generally in line with expectations.
Food and Beverage
8.8
Positive overall: breakfast and buffet options praised as excellent with wide variety and good food. Minor negatives: mocktails and some 'fresh' juices described as overly sweet/box-like.
Overall Experience
8.5
Overall positive and relaxing family-friendly resort experience with excellent service, food and beach/pool amenities, but room condition inconsistencies and ongoing construction reduced the score for some guests.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:05

Property Description

Tropical Paradise Setting

PrideInn Flamingo Beach Resort & Spa Mombasa offers a picturesque setting with landscaped gardens, palm trees, and a lagoon-shaped pool, all overlooking the stunning Mombasa Marine Park.

Luxurious Accommodations

Indulge in spacious rooms with balconies showcasing views of the Indian Ocean, pool, or garden. Enjoy stylish furnishings, mosquito nets, luxury linens, and modern amenities like flat-screen TVs for a comfortable stay.

Dining and Leisure Options

Savor buffet meals at Palm Restaurant, à la carte dishes at Blue Lagoon, and refreshing drinks at the various bars with ocean views. Unwind at the landscaped pool, pamper yourself at the spa, hit the gym, or relax at the laid-back bars on-site.

Ready to experience the ultimate beach getaway at PrideInn Flamingo Beach Resort & Spa Mombasa? Book now and make unforgettable memories!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: MBA

Location

Guest Reviews

8.5
Based on 1253 reviews
Cleanliness: 8.9
Service: 9.1
Location: 9
Room Quality: 6.5
Amenities: 8.7
Value for Money: 8.5
Food and Beverage: 8.8
Overall Experience: 8.5
M
Maina • couple • ke
7
Great place to relax and have a romantic gateway.
Pros:

The staff were very welcoming and supportive. The ambience is great for relaxation.

Cons:

The food was repetitive. You can do better in terms of offering variety.

2026-11-07 • via Nuitee
B
Batoul • family_with_children • gb
1
Nightmare hotel please avoid
Pros:

Our stay at this hotel was an absolute nightmare. Almost everything advertised on the hotel’s website or booking listing turned out to be misleading and far from reality.

The hotel was undergoing extensive repair and construction work during our stay, which severely affected our experience. There were hazards around the property, making the environment feel unsafe and uncomfortable. This is something guests should be made aware of before booking, rather than discovering it upon arrival.

The overall experience was extremely disappointing and nowhere near what we had paid or expected. A hotel should provide a safe, comfortable and relaxing environment for its guests, and unfortunately, this hotel failed on all fronts.

I would strongly advise anyone considering booking this hotel to think twice. The reality is very different from what is advertised, and I would not recommend staying here.

Cons:

Everything

2026-11-07 • via Nuitee
T
Thanusha • couple • gb
7
2026-11-05 • via Nuitee
A
Arshavin • couple • ke
10
Pros:

Amazing staff, beautiful and scenic views,delicious meals, amazing all inclusive package.

2026-11-02 • via Nuitee
N
Neema • family_with_children • ke
7
2026-10-31 • via Nuitee
L
Lightston • extended_group • ke
10
Pros:

City views

Cons:

None

2026-10-30 • via Nuitee
L
Lightston • solo_traveller • ke
10
Well enjoyed
Pros:

So nice and well cleaned

Cons:

None

2026-10-30 • via Nuitee
B
Bhakti • couple • in
10
Blissful
Pros:

It was beautiful and staff was very friendly

2026-10-29 • via Nuitee
D
Daniel • couple • ke
8
2026-10-27 • via Nuitee
R
Riyan • family_with_children • us
1
2026-10-27 • via Nuitee
E
Emmanuel • family_with_children • ke
6
For the standard of hotel they have the potential to be, facilities maintenance must improve.
Pros:

Beachfront. Nice pool.

Cons:

The air conditioning in our room failed two nights in a row even after speaking with over 3 people about it including management. Eventually we insisted on a new room which we moved into in the middle of the night.

Construction was ongoing. We understand that, but construction staff ought to conduct themselves a little better around guests including not using pool water in performing their duties.

The food could’ve been better. Classic hotel food that bores you after 2 days. Only one night had a wow-factor.

2026-10-26 • via Nuitee
B
Beniah • couple • ke
8
2026-10-26 • via Nuitee
P
Paul • couple • ug
10
Pros:

The staff and GRO were so helpful and responsive.
The view from my room was amazing.
The cleaning was top notch and the bed was so comfortable.
The environment was clean and beautiful.

2026-10-25 • via Nuitee
R
Ramla • couple • gb
1
Pros:

. The staff were exceptionally nice.

Cons:

The room I stayed in was old and outdated, and it wasn't worth the price.

2026-10-23 • via Nuitee
A
Amir • couple • ke
8
I will say the place is good just not sooo clean because it was under repair
Pros:

I just love the environment the beach and swimming

Cons:

The door for m room wasn't working wen I checked in I had to wait for 30min to be helped

2026-10-21 • via Nuitee
A
Amir • couple • ke
8
I will say they Should check doors to room before assignng one to the guest
Pros:

I love the surrounding very nice the swimming pool and the welcoming was good

Cons:

I didn't like the fact that when I checked in the Door to the room wasn't working and I had to wait no one assisted me I went back to the receiption which is very far from the room climbing stairs was 😩 I was not happy about that and really frastrting me alot .

2026-10-19 • via Nuitee
T
Tracy • couple • ke
10
2026-10-19 • via Nuitee
S
Salim • couple • ke
10
2026-10-17 • via Nuitee
김 • couple • ke
10
Pros:

몸바사 타운에 위치한 이 리조트는 내부에 큰 수영장과 식당들이 위치해있어 아주 편리합니다.
특히 cave restaurant은 정말 친절하고 맛있었어요.
숙소 내부 컨디션도 좋았으며, 처음 리셉션에서부터 직원들이 굉장히 친절했습니다.
또한 조식을 투어로 인해 먹지못할 때에는 따로 포장해주셨어요.

Cons:

체크인 전에 문이 열려있었어요. 그래서 처음에 내부가 굉장히 더웠습니다.

2026-10-15 • via Nuitee
N
Neila • couple • mz
7
It was lovely. I love the place, when you are there one has no interest in going out.
Pros:

It is my second time in prideInn Flammingo, second consecutive year. I went alone in 2025 and love it and decided to go back in 2026 with my husband. It was lovely again expect for one aspect

Cons:

I forgot a coat in my room, communicated the hotel in the same day. Unfortunately, I was already travelling back home. Did not hear back from the hotel on the matter

2026-10-14 • via Nuitee