Best Western Plus Hotel Arcadia

Hotels
•
Best Western Plus
8.1 (4325 reviews)
Max-Winter-Platz 5 , Vienna , at

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Children allowed
Pets allowed

Facilities

Parking
Non-smoking rooms
Air conditioning
Room service
Terrace
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with room maintenance
Breakfast area cleanliness
Small room size

Categories

Cleanliness
7.56
Mixed reviews with mentions of cleanliness being acceptable but some complaints about maintenance.
Service
9.03
Friendly and attentive staff, highly praised across several reviews.
Location
8.57
Convenient location with easy access to transportation, though some complaints about distance for public transport.
Room Quality
7.52
Rooms varied in quality; some found them clean and spacious, while others reported issues like small size.
Amenities
7.55
Basic amenities were provided, but not all fulfilled expectations, like the lack of sauna.
Value for Money
8.51
Good value reported by many, though some felt the pricing did not match the perceived quality.
Food and Beverage
8.06
Breakfast was reported as good by most, although some had minor complaints.
Overall Experience
8.03
Generally positive with enjoyable stays highlighted, but a few issues noted deducting from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Best Western Plus Hotel Arcadia offers elegantly designed air-conditioned rooms with modern amenities including a flat-screen TV and a minibar. Guests can enjoy a comfortable stay with wooden floors, plush bedding, and complimentary toiletries.

Wellness and Convenience
Indulge in relaxation at the on-site sauna and fitness room, or stay connected with complimentary WiFi throughout the hotel. With a 24-hour reception and laundry services available, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to the exhibition center and transportation hubs makes it a convenient choice for travelers.

Local Dining and Exploration
Experience the local flavors at the nearby Austrian restaurant or explore Vienna's city center easily accessible via the underground station. Don't miss the opportunity to visit the UN headquarters and other attractions just a short ride away. Book your stay now for a memorable experience at Best Western Plus Hotel Arcadia.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 4325 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
A
Armen • solo_traveller • am
8
2026-05-30 • via Nuitee
C
Carmen • extended_group • de
8
2026-05-30 • via Nuitee
F
franco • solo_traveller • it
9
Pros:

Staff eccellente e posizione super tranquilla

Cons:

Camera un po' piccola

2026-05-29 • via Nuitee
T
Thierri • couple • be
8
Pros:

Chambre sur l'arrière au calme. Vis-à-vis proche mais caché par la végétation (5ème étage) Chambre spacieuse avec frigo et nécessaire à café. Très bonne literie. Déjeuner très bon et varié le premier jour, beaucoup moins de choix le deuxième jour.

Cons:

Rien.

2026-05-29 • via Nuitee
T
Taron • couple • de
8
2026-05-29 • via Nuitee
K
Kay • solo_traveller • de
8
Pros:

Gutes Preis- Leistungsverhältnis

Cons:

Bescheidenes Frühstück

2026-05-28 • via Nuitee
R
Ronald • solo_traveller • de
10
2026-05-28 • via Nuitee
K
Kurt • solo_traveller • at
8
2026-05-28 • via Nuitee
I
Ionica • couple • de
7
Totul este perfect, curat, personal foarte amabil, dar ma dezamagit paturile, am facut rezervare de un pat matrimonial,
Pros:

Totul in afara de paturi🙈

2026-05-27 • via Nuitee
Q
Qiaowei • couple • hu
6
整体还好，就有一个前台的工作人员要学会怎么尊重客人
Cons:

前台服务态度需要改进

2026-05-26 • via Nuitee
Q
Qiaowei • family_with_children • hu
7
2026-05-26 • via Nuitee
Q
Qiaowei • couple • hu
7
The reception staff are not very respectful toward guests.
2026-05-26 • via Nuitee
R
Róbert • solo_traveller • at
10
2026-05-26 • via Nuitee
• extended_group • it
9
2026-05-25 • via Nuitee
I
Ingrid • solo_traveller • at
9
2026-05-24 • via Nuitee
R
Ramadan • family_with_children • eg
8
2026-05-23 • via Nuitee
C
Corinna • solo_traveller • at
3
2026-05-22 • via Nuitee
H
Heinz Georg • family_with_children • de
9
Pros:

Das Hotel liegt absolut perfekt für einen 6 tägigen Urlaub in Wien, von hier kann man den Prater, die Ernst Happel Arena, die Messe, sowie sehr viele andere Sehenswürdigkeiten mit U-Bahn, Bus, oder zufuss erreichen, für mich ist es ein optimaler Standort.

Cons:

Mir fällt nichts ein.

2026-05-22 • via Nuitee
B
Bruno V. • solo_traveller • at
5
2026-05-21 • via Nuitee
I
Istvan • solo_traveller • hu
8
Pros:

Egyedül mentem, feleségem nem tudott jönni, ezért felajánlottak egy ingyen reggelit.

2026-05-21 • via Nuitee