Best Western Plus Hotel Arcadia

Hotels
•
Best Western Plus
8.1 (4580 reviews)
Max-Winter-Platz 5 , Vienna , at
+43 1 7297012

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with room maintenance
Breakfast area cleanliness
Small room size

Categories

Cleanliness
7.56
Mixed reviews with mentions of cleanliness being acceptable but some complaints about maintenance.
Service
9.03
Friendly and attentive staff, highly praised across several reviews.
Location
8.57
Convenient location with easy access to transportation, though some complaints about distance for public transport.
Room Quality
7.52
Rooms varied in quality; some found them clean and spacious, while others reported issues like small size.
Amenities
7.55
Basic amenities were provided, but not all fulfilled expectations, like the lack of sauna.
Value for Money
8.51
Good value reported by many, though some felt the pricing did not match the perceived quality.
Food and Beverage
8.06
Breakfast was reported as good by most, although some had minor complaints.
Overall Experience
8.03
Generally positive with enjoyable stays highlighted, but a few issues noted deducting from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Best Western Plus Hotel Arcadia offers elegantly designed air-conditioned rooms with modern amenities including a flat-screen TV and a minibar. Guests can enjoy a comfortable stay with wooden floors, plush bedding, and complimentary toiletries.

Wellness and Convenience
Indulge in relaxation at the on-site sauna and fitness room, or stay connected with complimentary WiFi throughout the hotel. With a 24-hour reception and laundry services available, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to the exhibition center and transportation hubs makes it a convenient choice for travelers.

Local Dining and Exploration
Experience the local flavors at the nearby Austrian restaurant or explore Vienna's city center easily accessible via the underground station. Don't miss the opportunity to visit the UN headquarters and other attractions just a short ride away. Book your stay now for a memorable experience at Best Western Plus Hotel Arcadia.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Location

Guest Reviews

8.1
Based on 4580 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
S
Schmidt • solo_traveller • cn
5
2026-09-12 • via Nuitee
K
Krisi • solo_traveller • at
3
2026-09-12 • via Nuitee
L
Luis • solo_traveller • es
9
Maravillosa estancia en Viena
Pros:

Casi lo mejor de mi estancia en Viena. La habitación muy cómoda, limpia y bien equipada, además con aire acondicionado (hay hoteles de cuatro estrellas en Viena que no están climatizados). El personal, aunque no efusivamente amable, sí fue correcto en todo momento. Lo mejor, sin duda, el desayuno, realmente extraordinario: en pocos hoteles puedes tomar Apfelstrudel, Insalata Caprese, salchichas de Núremberg y champán

Cons:

Por ponerle un pero, está un poco alejado del centro, pero solo si se quiere ir andando. La conexión con metro es muy rápida y, ciertamente, el barrio es muy tranquilo, presidido por la noria del Prater

2026-09-12 • via Nuitee
N
Nikolaj • solo_traveller • si
9
2026-09-10 • via Nuitee
S
Sheilla • solo_traveller • zw
8
Good
Pros:

Location not the best. But rooms very clean

2026-09-09 • via Nuitee
D
Doaa • solo_traveller • at
10
2026-09-09 • via Nuitee
L
luigi • solo_traveller • pt
8
2026-09-08 • via Nuitee
A
AGENOR PITTA • solo_traveller • br
8
2026-09-07 • via Nuitee
A
Angela • solo_traveller • nl
9
2026-09-06 • via Nuitee
M
Milad • extended_group • ir
10
2026-09-06 • via Nuitee
N
Namir • couple • sk
6
Pros:

Location, stuff

Cons:

There was no enough hot water for a morning shower for two people. Only the first had hot water

2026-09-06 • via Nuitee
B
Berndt • couple • at
6
Pros:

Lage

Cons:

Klimaanlage war laut

2026-09-03 • via Nuitee
S
Simone Baumgartner • solo_traveller • at
8
Hotel für Shorttrip
Pros:

Das Doppelzimmer war für unsere Sightseeing-Tour ok! Klasse war der Kaffee + Tee, den man sich dort zubereiten konnte

Cons:

Der Schimmel an der Decke im Bad geht für mich einfach garnicht. Daher die Abzüge im Punkte-Score.
Und dass die halben Sender im TV nicht gingen, war mir auch ein Dorn im Auge. Wenn ich in Österreich weder ORF 1, noch ORF 2 ansehen kann, aber ausländische Programme schon, fehlt mir ein wenig das Verständnis.

2026-09-03 • via Nuitee
M
Magdalena • couple • gb
10
A comfortable and enjoyable stay with friendly staff and a great breakfast.
Pros:

We had a very good stay. The room was comfortable and pleasant, with a very comfy bed. We were happy with the room overall, and there was a great choice of food at breakfast. The staff were also very friendly and welcoming.

Cons:

There wasn’t anything we particularly disliked. Overall, we were very happy with our stay.

2026-09-03 • via Nuitee
R
Roberto • couple • cl
8
Tranquilidad del lugar
Pros:

Tranquilo y agradable el lugar

Cons:

El aire acondicionado sonaba mucho y había que apagarlo para dormir

2026-09-03 • via Nuitee
I
Inna • couple • ua
8
2026-09-02 • via Nuitee
M
michela • solo_traveller • it
10
2026-09-02 • via Nuitee
M
Maria • solo_traveller • at
9
2026-09-02 • via Nuitee
R
Rozália • solo_traveller • hu
9
Pros:

A személyzet nagyon kedves és segítőkész volt. Olyan vagy még jobb volt mint a képeken. Makulátlan tisztaság! Metró megállóhoz közel, Prater kényelmes séta távolságra. Kávé, tea, vízforraló bekészitve 2 személyre.

Cons:

A klíma szabályozása nem volt lehetséges. Picit fáztunk a szállodában. Örültünk volna ha a tv rendelkezik internet csatlakozással. Így sajnos csak német nyelvű csatornák voltak elérhetőek.

2026-08-31 • via Nuitee
S
Stefania • solo_traveller • it
9
2026-08-31 • via Nuitee