Best Western Plus Hotel Arcadia

Hotels
•
Best Western Plus
8.1 (4363 reviews)
Max-Winter-Platz 5 , Vienna , at

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Children allowed
Pets allowed

Facilities

Television in common areas
Front desk (limited hours)
Express check-in
Free wired internet
Snack bar/deli
Playground on site
Self parking (surcharge)
Airport transportation - pickup (surcharge)
Airport transportation - drop-off (surcharge)
Internet access
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with room maintenance
Breakfast area cleanliness
Small room size

Categories

Cleanliness
7.56
Mixed reviews with mentions of cleanliness being acceptable but some complaints about maintenance.
Service
9.03
Friendly and attentive staff, highly praised across several reviews.
Location
8.57
Convenient location with easy access to transportation, though some complaints about distance for public transport.
Room Quality
7.52
Rooms varied in quality; some found them clean and spacious, while others reported issues like small size.
Amenities
7.55
Basic amenities were provided, but not all fulfilled expectations, like the lack of sauna.
Value for Money
8.51
Good value reported by many, though some felt the pricing did not match the perceived quality.
Food and Beverage
8.06
Breakfast was reported as good by most, although some had minor complaints.
Overall Experience
8.03
Generally positive with enjoyable stays highlighted, but a few issues noted deducting from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Best Western Plus Hotel Arcadia offers elegantly designed air-conditioned rooms with modern amenities including a flat-screen TV and a minibar. Guests can enjoy a comfortable stay with wooden floors, plush bedding, and complimentary toiletries.

Wellness and Convenience
Indulge in relaxation at the on-site sauna and fitness room, or stay connected with complimentary WiFi throughout the hotel. With a 24-hour reception and laundry services available, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to the exhibition center and transportation hubs makes it a convenient choice for travelers.

Local Dining and Exploration
Experience the local flavors at the nearby Austrian restaurant or explore Vienna's city center easily accessible via the underground station. Don't miss the opportunity to visit the UN headquarters and other attractions just a short ride away. Book your stay now for a memorable experience at Best Western Plus Hotel Arcadia.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 4363 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
G
giordaros • solo_traveller • it
10
Hotel a Vienna
Pros:

Hotel vicino alla metro. Silenzioso camera spaziosa e confortevole.

Cons:

Non ho nulla da dire ... ci siamo trovati molto bene.

2026-06-20 • via Nuitee
W
Wojciech • family_with_children • pl
8
Pobyt oceniamy jako bardzo udany.
Pros:

Bardzo dobre śniadania, ale bez jajecznicy, która była przemysłowa. Mój pokój był bardzo cichy. Łatwy dostęp do komunikacji.

Cons:

Na pewno należy wymienić materace w łózkach w pokoju 308, lokalnie zapadnięte.

2026-06-20 • via Nuitee
M
MM • family_with_children • it
8
Pros:

Posizione comoda al Prater ed alla metro. Quartiere silenzioso

2026-06-20 • via Nuitee
B
Bocianowski • solo_traveller • pl
10
2026-06-19 • via Nuitee
R
Reglindis • solo_traveller • de
7
2026-06-19 • via Nuitee
F
FrenkyVa • solo_traveller • it
9
Pros:

Personale cortese. Bagno purtroppo Senza finestra ma spazioso e funzionale. Buona la colazione con varietà di dolce e salato.

Cons:

Mancanza del frigo bar.

2026-06-18 • via Nuitee
M
MB • solo_traveller • cz
9
2026-06-18 • via Nuitee
R
Ricardo • solo_traveller • br
6
Bom, para quem está a trabalho e procura um hotel, com custo benefício bom.
Pros:

Boa localização, perto do metrô e estação de trem, próximo do Park, mas longe do centro.
O Funcionário Francisco, muito simpático nota 10, nos atendeu em português, isso fez toda diferença!

Cons:

Booking a avaliação do hotel está muito errada com 4 estrelas. Ele tem 2 estrelas ou 3 no máximo.
Quarto muito pequeno, hotel longe do centro, estacionamento e fora do hotel e bem complicado de achar e muito caro.
O Hotel está velho e desatualizado, por isso a minha nota foi razoável.

2026-06-18 • via Nuitee
M
Matthias • solo_traveller • de
8
2026-06-16 • via Nuitee
K
Konstantin • solo_traveller • at
9
2026-06-16 • via Nuitee
Y
Yana • family_with_children • ua
8
2026-06-16 • via Nuitee
S
Stefano • couple • it
8
Relax in Vienna
Pros:

Ottima la parte salata della colazione, struttura molto silenziosa e rilassante.

Cons:

Posizione un po’ defilata, di notte poco illuminata.. i dolci della colazione potrebbero essere migliorati.

2026-06-15 • via Nuitee
T
Tatjana • solo_traveller • rs
9
Comfortable, peaceful, nice for longer stays when you have time and you are not in a great hurry.
Pros:

I like the room and how peaceful it was. Very comfy, without noise, very clean, good wifi... Room is not too large but is big enough. Bathroom is clean and spacious. You can rest well.
Breakfast was good, with varieties of opportunities. I like pancakes, croissant and jams. But coffee could be better...There is bar nearby hotel with the good coffee, you can check.
Location was good for the money but maybe is little bit far from West Train Station. In any case you should walk around 7 min to metro line: there are two of them U1 and U2.

Cons:

Staff is very kind but better English would be an asset.
And, you need 30-45 minutes of the walk to the downtown ie Inner City. It is important to know that.

2026-06-15 • via Nuitee
M
Maria de los Angeles • couple • ca
7
Déjeuner trop cher
Pros:

Bon service

Cons:

Petit déjeuner trop cher pour la qualité. J’ai payé 36$ CAD par repas pour un déjeuner continental.

Trop cher!

2026-06-15 • via Nuitee
G
Giuseppe • couple • ie
5
Nice place, unfriendly staff. Wouldn’t go back
Pros:

Clean and comfortable. Nice location

Cons:

Breakfast room staff extremely rude. And when I asked “can you speak English, I don’t understand”, the answer was “ich understand”!

2026-06-15 • via Nuitee
A
Anna-Barbara • solo_traveller • de
9
Wien ist immer eine Reise wert !
Pros:

Die Lage ist super, um alle Ziele in Wien einfach zu erreichen. Die Gestaltung im Hotel hat meinen Geschmack wunderbar getroffen . Das Personal war hingewandt und freundlich. Alleine , das Parkhaus könnte eine Beschilderung : Ausfahrt ! gebrauchen .

Cons:

Das Parkhaus braucht eine Beschilderung: AUSFAHRT! … sonst kann es passieren, dass man nur den Geradeauspfeilen folgt und immer wieder filigrane Wendemanöver mit einem langen Auto absolvieren muss .

2026-06-15 • via Nuitee
P
Piero • couple • it
9
Pros:

Camera, colazione, pulizia, internet, servizi oltre le aspettative. Tutto disponibile, ben fornito, funzionante. Non lontano dalla fermata della metropolitana. Prezzo non eccessivo rispetto alla media.

Cons:

Nulla di particolare

2026-06-15 • via Nuitee
V
Verica • solo_traveller • rs
10
2026-06-14 • via Nuitee
Ádám • solo_traveller • hu
10
Pros:

Very helpful and kind hotelstaff.

Cleaning is 10/10.

Breakfast is super good, tasty and people can choose from a lot of delicious food. Always fulfilled.🙏

I will come back here, I am sure about that.

Grade A+ to everyone!:)

Thank you!

2026-06-14 • via Nuitee
K
Klamminger • solo_traveller • at
7
Pros:

Tolle Lage, Zimmer waren sauber, Mitarbeiter sehr freundlich

Cons:

Im Zimmer war wahrscheinlich die klima defekt war nur laut und wurde nicht kühl, später war sie nicht mehr zum einschalten weil die ganze zeit ein fehler aufleuchtete

2026-06-13 • via Nuitee