Best Western Plus Hotel Arcadia

Hotels
•
Best Western Plus
8.1 (4437 reviews)
Max-Winter-Platz 5 , Vienna , at
+43 1 7297012

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Room service
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Friendly staff
Good location
Clean rooms
Cons:
Issues with room maintenance
Breakfast area cleanliness
Small room size

Categories

Cleanliness
7.56
Mixed reviews with mentions of cleanliness being acceptable but some complaints about maintenance.
Service
9.03
Friendly and attentive staff, highly praised across several reviews.
Location
8.57
Convenient location with easy access to transportation, though some complaints about distance for public transport.
Room Quality
7.52
Rooms varied in quality; some found them clean and spacious, while others reported issues like small size.
Amenities
7.55
Basic amenities were provided, but not all fulfilled expectations, like the lack of sauna.
Value for Money
8.51
Good value reported by many, though some felt the pricing did not match the perceived quality.
Food and Beverage
8.06
Breakfast was reported as good by most, although some had minor complaints.
Overall Experience
8.03
Generally positive with enjoyable stays highlighted, but a few issues noted deducting from the overall satisfaction.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 09:53

Property Description

Luxurious Accommodation
Best Western Plus Hotel Arcadia offers elegantly designed air-conditioned rooms with modern amenities including a flat-screen TV and a minibar. Guests can enjoy a comfortable stay with wooden floors, plush bedding, and complimentary toiletries.

Wellness and Convenience
Indulge in relaxation at the on-site sauna and fitness room, or stay connected with complimentary WiFi throughout the hotel. With a 24-hour reception and laundry services available, guests can enjoy a hassle-free stay. Additionally, the hotel's proximity to the exhibition center and transportation hubs makes it a convenient choice for travelers.

Local Dining and Exploration
Experience the local flavors at the nearby Austrian restaurant or explore Vienna's city center easily accessible via the underground station. Don't miss the opportunity to visit the UN headquarters and other attractions just a short ride away. Book your stay now for a memorable experience at Best Western Plus Hotel Arcadia.

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Parking

    Private parking is possible at a location nearby (reservation is needed) and costs EUR 18 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    Children up to and including 12 years old stay for free when using an existing bed.
    Children from 2 years old to 16 years old stay for € 35 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 4437 reviews
Cleanliness: 7.56
Service: 9.03
Location: 8.57
Room Quality: 7.52
Amenities: 7.55
Value for Money: 8.51
Food and Beverage: 8.06
Overall Experience: 8.03
C
Catherine • couple • fr
9
2026-07-25 • via Nuitee
A
Andrea • couple • it
8
2026-07-24 • via Nuitee
F
Franziska • solo_traveller • de
8
2026-07-24 • via Nuitee
A
Assunta Ninna • solo_traveller • it
8
Bello e facilmente raggiungibile
Pros:

camera pulita e bagno molto spazioso e fornito, il letto era comodo e lo staff molto gentile. è un pochino lontano dal centro ma è facilmente raggiungibile con i mezzi e non è pericoloso neanche di notte

Cons:

mi è piaciuto tutto

2026-07-22 • via Nuitee
H
Hakobyan • family_with_children • am
9
2026-07-22 • via Nuitee
M
meshary • couple • sa
10
اقامة مريحة وجميله وهادئة.. موظفين ودودين ومحترفين واتمنى لهم التوفيق .
Pros:

كل شي جميل وهادئ وكآن الإستقبال دافئ ..

Cons:

لا يوجد .

2026-07-22 • via Nuitee
R
Regine • solo_traveller • at
7
Toll, bis auf die Klimaanlage
Pros:

Schönes Zimmer, gute Ausstattung, gutes Frühstück

Cons:

Die Klimaanlage war leider extrem laut, hat die ganze Nacht jede 15-30 Minuten laut gegurgelt.

2026-07-21 • via Nuitee
G
George Paul • solo_traveller • ro
10
2026-07-21 • via Nuitee
M
Michael • solo_traveller • at
3
Die Klimaanlage
Pros:

Schönes zimmer, alles drinnen, gute lage und Sauber.

Cons:

Hatte ein Einzelzimmer. Die Klimaanlage war zwar auf 20° eingestellt. Gefüllt waren sicher nicht mehr als 16°
Umstellen war nicht möglich. Beim Versuch kamm nur ein blinkendes HI.
und weil es so nett ist mit der Klimaanlage bläßt sie direkt Richtung bett wo ich mit dem Kopf liege.
Hab auch versucht sie auszumachen. das Steuer Modul war dann auch aus. aber nicht die Klimaanlage. bin um 22.30 auf's Zimmer. da brauch ich auch nicht mehr fragen wo der Hausmeister ist.
Hab mein Anliegen natürlich beim auschecken vorgebracht, bringt mir aber auch keinen Schlaf.
Danke für die Erholsame Nacht

2026-07-20 • via Nuitee
N
Nikolay • solo_traveller • am
8
Персонал - отлично. чистота - отлично.
Cons:

Можно ввести услугу стирка и глажка одежды.

2026-07-20 • via Nuitee
A
Aleksi • couple • fi
10
2026-07-20 • via Nuitee
J
Jozef • couple • sk
7
2026-07-19 • via Nuitee
A
Arken • solo_traveller • kz
6
Pretty “ok” stay
Pros:

Location.

Cons:

TV in the room looked like it was just about to fall, hard to use AC so it is always 17° cold in the room 24/7, bed is alright but feels like it needs renovation, breakfast is alright for short stay but unbearable if longer than 2-3 days, furniture and interior looks outdated

2026-07-19 • via Nuitee
L
Liliana • extended_group • md
8
2026-07-19 • via Nuitee
A
Anna • solo_traveller • de
8
Pros:

The room was big and clean. The breakfast was tasty

Cons:

The coffe was terrible, very bad quality and taste

2026-07-19 • via Nuitee
B
Balázs • solo_traveller • hu
8
2026-07-19 • via Nuitee
D
Djiik • solo_traveller • hu
10
Pros:

Csendes helyszín, közel a metróhoz, kedves, segítőkész személyzet és kitűnő reggeli.

Cons:

Kissé zajos légkondi

2026-07-19 • via Nuitee
C
Christine • solo_traveller • de
8
2026-07-18 • via Nuitee
L
Luisa • couple • de
10
2026-07-18 • via Nuitee
R
Roman046 • solo_traveller • fr
8
2026-07-17 • via Nuitee