Hotel Boutique Santo Toribio

Hotels
9.2 (301 reviews)
Centro historico Calle Segunda de Badillo Nª36-87 , Cartagena de Indias , co

Children allowed

Facilities

Guest education on local ecosystems and culture
Non-smoking rooms
Air conditioning
Swimming pool
Terrace
Luggage storage
Safety deposit box
Fax/photocopying
Tour desk
Ironing service
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Clean and comfortable rooms
Cons:
Noise from other guests
Limited amenities
Room size can be small

Categories

Cleanliness
9.18
The room was clean and comfortable, with well-maintained common areas.
Service
9.15
Most guests found the staff friendly, though some highlighted issues with responsiveness.
Location
10
Located in the heart of the city, guests praised accessibility and convenience.
Room Quality
8.64
Some rooms are small, and certain facilities are lacking, such as noise insulation.
Amenities
8.67
Amenities like the jacuzzi and breakfast service had room for improvement.
Value for Money
9.63
Overall good value, especially considering the location and hotel charm.
Food and Beverage
8.68
Breakfast was decent but could benefit from more variety and quicker service.
Overall Experience
9.67
Overall stay was enjoyable with minor drawbacks noted.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:26

Property Description

Luxurious Amenities
Santo Toribio in Cartagena's historical area offers air-conditioned rooms with free Wi-Fi, flat-screen cable TV, minibars, and safety deposit boxes.

Relaxation and Recreation
Enjoy the sun terrace with a hot tub, a swimming pool, and an on-site bar during your stay at Santo Toribio.

Convenient Location
Located just 5 km from Rafael Nuñez Airport, Santo Toribio Hotel provides easy access for travelers.

Book your stay at Santo Toribio now for a perfect blend of comfort and convenience.

Important information:

Guests staying in the hotel during the month of October enjoy a free 10-minute massage session at check-in.

The foreigner residing abroad must prove his condition by presenting the original passport; the Andean card or the Mercosur card proving your immigration status with the current stamp of Permit to Enter and Stay PIP-3, or PIP-5, or PIP-6, or PIP-10; or the current Temporary Visa TP-7, or TP-11, or TP-12; depending on the purpose that assists the resident abroad to enter the country without the intention of establishing himself in it, in accordance with the provisions of Decree 1067 of 2015, modified by Decree 1743 of 2015, and in Resolution 5512 of 2015 of the Ministry of Foreign Affairs, and other regulations that modify, add or replace them, and as long as it concerns the acquisition of tourist services sold under the modality of tourist plans or packages by the operating agencies and hotels registered in the national tourism registry , including those sold by registered hotels to operating agencies.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children ages 13 and older are allowed.
    Children from 13 years old to 16 years old stay for COP 130,000 per person per night when using an available extra bed.
    Adults stay for COP 130,000 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9.2
Based on 301 reviews
Cleanliness: 9.18
Service: 9.15
Location: 10
Room Quality: 8.64
Amenities: 8.67
Value for Money: 9.63
Food and Beverage: 8.68
Overall Experience: 9.67
B
Bruce solo_traveller us
9
Gran opción en la Ciudad Amurallada
Pros:

Tuve una estancia agradable en este hotel. Desde el momento en que llegamos, se sintió la calidez y la amabilidad de todo el personal, lo cual hizo la experiencia aún mejor.
El hotel es exactamente como se ve en las fotos:bonito, bien cuidado y con un ambiente acogedor. La habitación fue muy cómoda, limpia y con todos los detalles necesarios para una estadía agradable.
El desayuno es delicioso, con muy buenas opciones y todo preparado con gran calidad. Fue, sin duda, una de las mejores formas de empezar cada día.
Quiero hacer una mención especial a Betsaida por su excelente atención y amabilidad, y también a la chica de recepción durante el día, quien siempre fue muy servicial y atenta.
Sin duda, recomiendo este hotel y volvería a hospedarme aquí.

Cons:

En las noches se alcanza a escuchar algo de música hasta aproximadamente la 1 am, pero no es intensa y aún así pudimos descansar sin problema.

2026-05-26 via Nuitee
P
Prado couple br
9
Pros:

O atendimento de absolutamente todos os funcionários foi excepcional. Todos extremamente solícitos e prestativos.

O quarto era lindo, banheiro com marmore verde e todo o hotel bem cuidado!

2026-05-22 via Nuitee
G
Guilherme couple br
7
Poderia ser melhor
Pros:

Localização

Cons:

Café da manhã com poucas opções e servido por atendente pouco atenciosa

2026-05-17 via Nuitee
G
Gloria nidia solo_traveller mx
10
Pros:

La gente era muy amable y el lugar muy bonito y buen ubicado. Me recibieron super bien , con cafe, agua, fruta y carta. Estuvo super padre.

Cons:

La habitación es algo pequeña para dos maletas grandes ..

2026-05-15 via Nuitee
A
Anna couple it
8
2026-05-12 via Nuitee
W
Wendy solo_traveller ca
10
2026-05-12 via Nuitee
J
Juan couple co
8
Bueno, muy bien ubicaco
Pros:

Está demasiado bien ubicado. Es en toda la ciudad vieja entonces podemos hacer todo caminando. La zona en la noche es un poco más pesadita, sin ser insegura.

Cons:

El desayuno es rico, pero puede mejorar. Siempre hay las mismas dos o tres opciones, lo cual cansa un poco. Pero tiene buen sabor. Y son amables.

2026-05-05 via Nuitee
M
Marilia couple br
10
Absolutamente maravilhosa
Pros:

Hotel espetacular. Absolutamente tudo muito limpo, novo e organizado. Camas super confortáveis, quarto com bom espaço para guardar as coisas, banheiro impecável e banho maravilhoso (chegar de um dia de passeio no calor de Cartagena e tomar aquele banho era revigorante). O quarto e banheiro estavam sempre cheirosos e quando se chegava dos passeios o quarto estava geladinho pois a equipe do hotel deixava o ar ligado à nossa espera. A equipe do hotel super atenciosa e simpática. Hotel silencioso, café da manhã saboroso. Enfim, simplesmente tudo perfeito! Jacuzzi gostosa no terraço. Apenas a piscina não experimentamos. Localização maravilhosa também. Checkin e Checkout rápidos e sem burocracias. Uma garrafa de água cortesia por dia para cada hóspede. Enfim, voltaria mil vezes.

Cons:

Nada.

2026-05-04 via Nuitee
C
Chloe couple au
10
2026-04-30 via Nuitee
B
Birgit solo_traveller de
9
2026-04-29 via Nuitee
P
Pablo extended_group es
10
2026-04-27 via Nuitee
J
janeide couple br
10
Pros:

ATENDIMENTO DA EQUIPE É EXCELENTE. HOTEL MUITO AGRADÁVEL. CAFÉ DA MANHÃ MUITO BOM.

Cons:

A VIZINHANÇA (ROOFTOP) É UM POUCO BARULHENTA À NOITE, ATÉ 22 OU 23H, MAS ISSO NÃO FOI UM PROBLEMA PARA NÓS.

2026-04-23 via Nuitee
F
Francisco couple br
10
Escolha certa entre tantas outras opções em Cartagena
Pros:

Do hotel como um todo e em especial de seus funcionários que, com simpatia e eficiência, nos deram todo o apoio com dicas sobre a cidade e até uma troca de apartamento que foi por nós pedida. O café da manhã, apesar de ter opções reduzidas, foi muito bem servido pelo William, sempre solicito e prestativo. Quero tbm deixar um elogio à Danila que resolveu rapidamente a troca de apartamento, sendo sempre amável e dando dicas sobre passeios, tal qual seu colega William. Tbm quero destacar a forma simpática e esclarecedora como fomos recebidos no check-in, por um funcionário que não lembro o nome, sempre com bastante eficiência e simpatia.

Cons:

O fato do serviço de café da manhã ser individualizado, não sendo buffet, o que o torna mais moroso, mesmo com toda a eficiência do William, mas nada que diminua a qualidade excelente da hospedagem.

2026-04-14 via Nuitee
C
charlesv1975 Couples Asheville, North Carolina
10
Exceptional Customer Service
Pros:

We had an exceptional experience at this boutique hotel.

The space is lovely with an intimate courtyard and small pool. Our room was a bit small but comfortable with a great bed! The hotel is located in the heart of the walled city with easy walking access to most things that visitors might want to do.

Where this hotel really shines is the staff! They were consistent in their efforts to ensure our stay was a positive one! The morning breakfast service, with William, always included a pleasant energy to start the stay. There were two members of the concierge staff (Nareem- though I might not have the spelling and his colleague whose name I'm embarrassed to say that I can't recall) who were genuinely invested in our well-being and ensuring needs were met.

We enjoyed our stay and were pleased to have selected it for a visit to Cartagena.

2026-04-12 via Tripadvisor
J
Julye couple br
10
Pros:

Extremamente charmoso, no meio da cidade amuralhada, quarto aconchegante, café saboroso e funcionarios muito simpaticos.

2026-04-11 via Nuitee
R
RENATA MANHAES VIANA DE couple br
10
2026-03-31 via Nuitee
R
RENATA MANHAES VIANA DE couple br
10
Pros:

O hotel é ótimo, com uma decoração elegante, bem limpo, a localização bem estratégica, o café da manhã atende e a equipe muito prestativa e simpática. Se um dia voltar a Cartagena, será com certeza minha primeira opção.

2026-03-31 via Nuitee
G
Gabriel couple co
9
Pros:

Bien ubicado,

Cons:

Un poco de ruido en la calle y se escuchaba en el Hotel

2026-03-25 via Nuitee
A
annemieke extended_group nl
9
Heerlijk hotel met de familie
Pros:

De ligging

Cons:

Nvt

2026-03-23 via Nuitee
G
Gabriel couple fr
9
Dépaysant et relaxant
Pros:

Emplacement centrale dans le coeur de la ville historique qui permet de faire tout à pied.

2026-03-21 via Nuitee