Achillion Palace Hotel Rethymno City Center

Hotels
8.1 (485 reviews)
27 K. Giamboudaki Str. , Rethymno Town , gr

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Swimming pool
24-hour front desk
Heating
Terrace
Garden
Lift / Elevator
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Nice pool
Cons:
Cleanliness issues
Old facilities
Noisy at night
Basic breakfast

Categories

Cleanliness
7.53
Several reviewers mentioned issues with cleanliness, especially in bathrooms, indicating a need for improvement.
Service
8.8
Many reviews highlighted the staff's friendliness and helpfulness, positively impacting the service rating.
Location
8.74
Numerous positive mentions about the hotel's proximity to the beach and old town contributed to a high location score.
Room Quality
7.49
Reviews pointed out that some rooms are old and in need of renovation, affecting the room quality score.
Amenities
8.22
The pool area was positively described, though there were a few comments about amenities being limited.
Value for Money
7.98
The value for money is considered reasonable given the location and some positive aspects, though some reviews felt otherwise.
Food and Beverage
7.93
While breakfast was appreciated by some, several comments described it as basic or lacking variety.
Overall Experience
8.1
Overall experience reflects a mix of positive aspects overshadowed by specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:48

Property Description

Prime Location by the Seafront

Luxurious Rooms with City or Garden Views

Rooftop Pool and Sun Deck

Immerse yourself in the charm of Rethymnon at our modern hotel just steps away from the seafront. Indulge in the comfort of well-appointed rooms offering stunning views of the city or our private garden. Relax by the rooftop freshwater pool or soak up the sun on the deck. With authentic Cretan hospitality and 4-star amenities, Achillion Palace is your gateway to exploring the old town and its historic treasures. Book now to experience a perfect blend of relaxation and adventure.

Important information:

Please note that the swimming pool operates from the middle of April until the middle of October.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Location

Guest Reviews

8.1
Based on 485 reviews
Cleanliness: 7.53
Service: 8.8
Location: 8.74
Room Quality: 7.49
Amenities: 8.22
Value for Money: 7.98
Food and Beverage: 7.93
Overall Experience: 8.1
D
David solo_traveller il
8
Pros:

Excellent position between the old city and the beach. Wifi was good. Place was dated, but clean. Aircon worked well. Breakfast had a good selection,.

Cons:

Shower wasnt good.

2026-08-08 via Nuitee
N
Natalie couple gb
10
2026-08-07 via Nuitee
A
ALESSIO solo_traveller mt
8
2026-08-05 via Nuitee
E
Eleonora couple gr
9
2026-08-05 via Nuitee
R
Rabinovich couple il
8
2026-08-03 via Nuitee
R
rossana solo_traveller it
8
Piacevole settimana
Pros:

La posizione , la gentilezza e l' ospitalità

2026-08-02 via Nuitee
J
Jonina extended_group is
8
2026-07-24 via Nuitee
A
AHMET solo_traveller ch
8
Pros:

Personal sehr gut zimmer sauber central Fruhstück gut im allgemeinen gutes hotel tv nur griechisch

Cons:

Im allgemeinen gut altes renoviertes hotel

2026-07-24 via Nuitee
D
Dimitris couple gr
10
2026-07-21 via Nuitee
E
Edit solo_traveller hu
10
2026-07-18 via Nuitee
C
Carla family_with_children gb
10
A wonderful place to stay… thank you to the team!
Pros:

The hotel is in a great location only a few minutes walk to the Old Town which offers great shops, bars and restaurants. We stayed for 10 nights and all meals in the old town were fabulous and good value. The roof pool is great, and the breakfast offers something for everybody. Our room was comfortable with a lovely view over the garden. The ladies who clean the rooms everyday were so happy and friendly and made our room so lovely for when we returned at the end of the day. A fridge in the room was great, and the air con worked perfectly.

At this hotel the staff are absolutely fabulous, so friendly, helpful, happy and very hospitable and that made our stay even better… the breakfast girls who also looked after the roof pool/bar. A special mention for the lovely ..
Erofili
Silia
Euaggelia
Erica
Also the reception team, who were always so helpful and friendly especially Costas, who my husband enjoyed a chat with whilst waiting for us to get ready of an evening!
Thank you for our wonderful, happy family holiday !
I would highly recommend you choose to stay!

Cons:

My only comment would be that the bathrooms need a bit of modernising, but with that said everything else far outweighed that for us.

2026-07-17 via Nuitee
T
Thomas solo_traveller de
8
2026-07-12 via Nuitee
N
Nevena solo_traveller rs
10
2026-07-08 via Nuitee
E
Eliza couple gr
10
Looking forward to come back next time in Rethymno!
Pros:

The staff was excellent, big thanks to Poppy at reception, she is such a gem! We felt truly welcomed and had the best time! I was having my birthday, so the hotel gifted us a delicious chocolate cake, such a nice gesture, thank you so much! The location was perfect, close to the beach and to city center, somewhere in between! The facilities and the mattresses were comfortable, a lot of space in the room and in the bathroom to put make-up and skin care! The breakfast was continental, tasty omelette by the way, maybe would prefer some more fruits and a salad with lettuce, but still very good!

2026-07-07 via Nuitee
G
george kalfas family_with_children gr
10
Απίθανη η τοποθεσία του ξενοδοχείου που μπορεί να εξυπηρετήσει όλες τις ανάγκες μετακίνησης.
Pros:

Η ευγένεια του προσωπικού άγγιζε την τελειότητα , όλοι πρόθυμοι και διαθέσιμοι να μας εξυπηρετήσουν.
Πολύ καλή καθαριότητα στα δωμάτια και σε όλους τους χώρους του ξενοδοχείου.
Εξαιρετικό πρωινό και εξυπηρέτηση. Η τοποθεσία είναι στο ιδανικό μέρος για όλες τις ανάγκες, κοντά σε παραλία, στη παλιά πόλη, στο μεγάλο Parking της Μαρίνας, αλλά και σε μέσα μαζικής μεταφοράς και ταξί.

Cons:

Πραγματικά δεν βρήκα κάτι που δεν μας άρεσε.

2026-07-07 via Nuitee
G
Giulia family_with_children it
7
Pros:

Sicuramente un’opzione valida per soggiornare a Retimno Vicino al lungomare ed alla città vecchia . Considerate che la zona è loro caotica e se non trovate parcheggio( per colpo di fortuna) dovrete pagare . Il valore aggiunto che mi ha fatto comunque dare un giudizio positivo è il bellissimo giardino interno dove fare colazione e la piscina seppur piccola, sul tetto con una bella vista!

Cons:

La struttura è molto datata ma la cosa che proprio non posso accettare è che ci sia un bagno con il piatto doccia piccolo e con una tenda che neanche arriva alle caviglie! Risultato tutta l’acqua fuori !! Condizionatore super datato e rumoroso. Colazione con molta scelta ma il succo di arancia chimico anche no!

2026-07-06 via Nuitee
C
Carl solo_traveller us
9
Will recommend to friends
Pros:

Clean, quiet, friendly staff, good breakfast and the rooftop Pool

2026-07-05 via Nuitee
S
Stella couple gr
10
2026-07-04 via Nuitee
R
Rudina extended_group al
10
Pros:

Very clean .

2026-07-02 via Nuitee
L
lymeng couple ca
10
Pros:

The location is very close to everything.
The staffs are very friendly and you ask them any questions you like even for restaurants reservations.

The gentleman who was at reception helped me to get a parking spot in front of the hotel.
We were so grateful for that.

It was not easy for the first time when we are the foreigners to drive in Crete.

We were so lucky that we had a room upgraded.

Thank you very much for all the staff and managers.

2026-07-02 via Nuitee