Achillion Palace

Hotels
8.1 (452 reviews)
27 K. Giamboudaki Str. , Rethymno Town , gr

listing image 1
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Children allowed

Facilities

ATM/banking
Television in common areas
Front desk (limited hours)
Free wired internet
Access to nearby outdoor pool
Beach umbrellas
Free pool cabanas
Internet access
Housekeeping on request
Reception hall
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Comfortable rooms
Nice pool
Cons:
Cleanliness issues
Old facilities
Noisy at night
Basic breakfast

Categories

Cleanliness
7.53
Several reviewers mentioned issues with cleanliness, especially in bathrooms, indicating a need for improvement.
Service
8.8
Many reviews highlighted the staff's friendliness and helpfulness, positively impacting the service rating.
Location
8.74
Numerous positive mentions about the hotel's proximity to the beach and old town contributed to a high location score.
Room Quality
7.49
Reviews pointed out that some rooms are old and in need of renovation, affecting the room quality score.
Amenities
8.22
The pool area was positively described, though there were a few comments about amenities being limited.
Value for Money
7.98
The value for money is considered reasonable given the location and some positive aspects, though some reviews felt otherwise.
Food and Beverage
7.93
While breakfast was appreciated by some, several comments described it as basic or lacking variety.
Overall Experience
8.1
Overall experience reflects a mix of positive aspects overshadowed by specific criticisms.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-11 15:48

Property Description

Prime Location by the Seafront

Luxurious Rooms with City or Garden Views

Rooftop Pool and Sun Deck

Immerse yourself in the charm of Rethymnon at our modern hotel just steps away from the seafront. Indulge in the comfort of well-appointed rooms offering stunning views of the city or our private garden. Relax by the rooftop freshwater pool or soak up the sun on the deck. With authentic Cretan hospitality and 4-star amenities, Achillion Palace is your gateway to exploring the old town and its historic treasures. Book now to experience a perfect blend of relaxation and adventure.

Important information:

Please note that the swimming pool operates from the middle of April until the middle of October.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HER

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

8.1
Based on 452 reviews
Cleanliness: 7.53
Service: 8.8
Location: 8.74
Room Quality: 7.49
Amenities: 8.22
Value for Money: 7.98
Food and Beverage: 7.93
Overall Experience: 8.1
O
Oda • couple • no
5
Would definitely not return to this hotel
Pros:

Nice lady working in the reception. Good location, pretty quiet street. Sunbeds and pool on the roof. Decent breakfast (if you arrive early enough). Cute garden.

Cons:

Blood on the mirror when we checked in, cleaning was generally subpar. Cleaning staff randomly entered the room to deliver a welcome note on day 2. Luckily everyone in the room were fully dressed and awake. Very uncomfortable shower, horrible water pressure and awkward positioning of the shower head. Hard beds. Dark room. Corridor smelled like garbage. Only one tiny elevator in the hotel. Asked for a quiet room, but was given what was probably one of the nosiest rooms in the hotel. Was awoken many times by furniture being dragged across the floor on the roof before 8 am, as well as by noise from cleaning staff in the morning. Moisture issues in the room.

2026-06-20 • via Nuitee
I
Ian • solo_traveller • gb
8
2026-06-18 • via Nuitee
F
Franca • solo_traveller • it
8
2026-06-14 • via Nuitee
L
Letterio • solo_traveller • it
9
2026-06-09 • via Nuitee
M
Maria • solo_traveller • us
10
Comfortable stay with kind staff.
Pros:

The roof top pool with amazing views was a real treat. Immaculately clean exactly like the photo. Breakfast courtyard was beautifully curated. The balcony was ideal for drying swim suits! Comfortable bed.

2026-06-04 • via Nuitee
E
Evy-Ann • extended_group • no
10
Sentralt iforhold til strand og gamleby
Pros:

Basseng på taket, koselig hage, fine rom og rent

2026-06-02 • via Nuitee
I
Ian • extended_group • gb
8
2026-05-29 • via Nuitee
A
Andrew • couple • no
9
Nice hotel with excellent location
Pros:

Near a good beach and walking distance of all the old town. Nice inner garden to breakfast in. Professional and friendly staff. Upgrade to a room with balcony and sea view.

2026-05-28 • via Nuitee
W
Wilma • couple • nl
8
Goed hotel, mooie lokatie
Pros:

De ligging en vriendelijk personeel

Cons:

Douche was klein in bad
Weinig bedjes aan het zwembad

2026-05-25 • via Nuitee
C
Christine • solo_traveller • ch
8
2026-05-23 • via Nuitee
E
Elisabeth • solo_traveller • de
10
2026-05-23 • via Nuitee
A
angelo • extended_group • be
8
Hotel que je recommande sans hésitation
Pros:

Très bon rapport qualité prix personnel très agréable et emplacement très proche du centre-ville

Cons:

Salle de bain un peu vieille

2026-05-20 • via Nuitee
G
Gemma • couple • au
9
Such a nice hotel staff amazing location was perfect we had a great stay
Pros:

The guy at the front desk was our fav!!! He gave us great recommendations and the buffet breakfast was the best

Cons:

Shower head was not good at all but the pressure was amazing it just prayed the wall not me

2026-05-16 • via Nuitee
D
Dimitroula • couple • cy
9
The people in the reception was very friendly and the people of the restaurant too
Pros:

Good, location excellent

Cons:

It is in the center of the town

2026-05-16 • via Nuitee
A
Andrea • extended_group • fr
10
2026-05-10 • via Nuitee
P
Peter • solo_traveller • nl
7
Frosen in time.
Pros:

The public areas and the rooms are spacious. Room has a large balcony. There is a pretty large pool on the roof with strech beds around it (but it closes at 17hr30(??)

Cons:

It looks like this hotel had it's last make-over in the early nineteen-sixties or so. The drapes, the colours, the furniture, the equipment. All last seen in the former Sovjet Union, really. Also the breakfast needs an upgrade in choises and equipement.

2026-05-05 • via Nuitee
S
scott • solo_traveller • gb
10
Excellent, friendly, clean and welcoming hotel.
Pros:

A very comfortable hotel. We received a warm welcome. The room was excellent with a big comfy bed. Location was fantastic. Breakfast was great quality.

2026-04-29 • via Nuitee
S
Svetlana • solo_traveller • cy
7
2026-04-29 • via Nuitee
S
Svetlana • extended_group • cy
7
2026-04-29 • via Nuitee
R
Robert • solo_traveller • no
8
Pros:

Personalet er fantastiske. Hyggelige og behjelpelige med alt.

Cons:

Jeg har ikke noe negativt å si om hotellet

2026-04-19 • via Nuitee