Mandarin Oriental, Guangzhou

Hotels
Mandarin Oriental
9.8 (581 reviews)
No.389, Tianhe Road , Guangzhou , cn

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
Room service
See all facilities

Review Highlights

Pros:
Exceptional service
Comfortable rooms
Great location
Helpful staff
Cons:
Issues with cleanliness of linens
Crowded breakfast service

Categories

Cleanliness
9.01
Some concerns about the bath linens having an oily rancid smell.
Service
9.99
Exceptional service from staff, very helpful and accommodating.
Location
10
Excellent location near Taikoo Hui mall, very convenient.
Room Quality
9.97
Room was extremely comfortable, well-equipped for travelers.
Amenities
9.99
Facilities were good but slightly outdated, well-maintained overall.
Value for Money
9.96
Good value given the high quality of service and room.
Food and Beverage
9.51
Club lounge could be crowded at breakfast, slight improvement needed in service.
Overall Experience
9.99
Very pleasant stay, would definitely return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-08 05:34

Property Description

Luxurious Accommodations
Experience modern and luxurious rooms at Mandarin Oriental Guangzhou, featuring flat-screen TVs, floor-to-ceiling windows, and elegant decor. Relax in the large bathtub and enjoy the convenience of a coffee machine in your room.

Wellness and Recreation
Indulge in relaxation at the outdoor pool, wellness centre, and sauna facilities. Stay active at the fitness centre or treat yourself to a soothing massage. The sun terrace offers a perfect spot to unwind after a day of exploring the city.

Fine Dining Options
Savor a culinary journey at Mandarin Oriental with Cantonese cuisine at Jiang by Chef Fei or enjoy prime cuts and fresh seafood at the classic grill restaurant, Ebony. With diverse dining choices, your taste buds are sure to be delighted.

Book now at Mandarin Oriental Guangzhou for a luxurious and unforgettable stay.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Please note that credits are not applicable for mini-bar, The Mandarin Gift Shop, banquet charges or spa services.

Please note that for booking of more than 5 rooms, different policies and additional supplements may apply. Booking for more than 3 rooms with the same guest name is not allowed.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CAN

Location

Property Video

Guest Reviews

9.8
Based on 581 reviews
Cleanliness: 9.01
Service: 9.99
Location: 10
Room Quality: 9.97
Amenities: 9.99
Value for Money: 9.96
Food and Beverage: 9.51
Overall Experience: 9.99
L
Luana Raluca extended_group ch
10
Unforgettable memories!
Pros:

Beautiful room and such an amazing welcome for my sons, one of whom was celebrating his 18th birthday and the other his admission to medical school. They surprised them with a delicious chocolate cake and a touching congratulatory card, personally delivered to our room by the hotel staff.

The hotel has a beautiful restaurant where breakfast is also served. Even though we arrived late in the evening, we were warmly welcomed, served, and made to feel at home.

At the restaurant, a gentleman who I believe was the restaurant manager helped us learn as many details as possible about the place and made sure that we felt comfortable and well taken care of.

Thank you from the bottom of our hearts for such an unforgettable welcome!

Cons:

-

2026-08-11 via Nuitee
S
S.Su solo_traveller gb
10
Pros:

Exceptional hospitality and attention to detail.
We had visited to celebrate my husband's birthday. An email in advance was all it took to coordinate a great celebration. They went beyond to decorate the room and provide us with a cake.
The loft bar with Mira really made it special with drinks, and the couple massage with Joyce and Lily was relaxing and professional.
All the staff were very hospitable and we'd glady return again to this beautiful hotel. The mall was also accessible via hotel which was convenient.

Cons:

Nothing

2026-08-05 via Nuitee
V
Viktor couple ru
10
Pros:

Все на высшем уровне

2026-08-02 via Nuitee
C
Collin couple sg
9
2026-07-21 via Nuitee
M
marmotl2026 Solo travel
10
Lunch
Pros:

Great experience! Good service from my service staff who were Delia Xu and Eason Chen today.

2026-07-12 via Tripadvisor
B
Ban Chuan family_with_children my
10
2026-07-12 via Nuitee
N
Nana solo_traveller gh
9
2026-07-10 via Nuitee
U
U3003UZkenw Solo travel
10
Excellent in Every Way — Already Looking for an Excuse to Return
Pros:

Quiet, peaceful, and genuinely beautiful. The atmosphere was so serene that I almost felt reluctant to disturb it. I had originally thought about ordering Korean food delivery, but decided against it — and that turned out to be the right choice. There was something about the calmness of the hotel that deserved to be left untouched, like quietly appreciating the simple innocence of young love without interrupting it.

The service and thoughtful details throughout the hotel were exceptionally warm and considered. The scent, lighting, and overall ambience were all perfectly judged, and I honestly cannot remember the last time I slept so peacefully.

Personally, I also found the design surprisingly stylish. Even though I was in a hurry, I still spent quite a while exploring the room when I first arrived. I know some online reviews describe the style as rather old-fashioned, but I did not feel that way at all.

A practical tip: if you love desserts or are interested in bakery and pastry, go to breakfast early. I arrived quite late, and by then many of the baked goods and pastries were already gone.

The room design and decorative details became more impressive the longer I stayed. In fact, I only fully understood the intention behind some of the lighting and object placement after waking up the next morning. Looking back at my photos, several design choices suddenly made perfect sense.

The service was genuinely excellent as well — a truly well-rounded experience with almost no weak points. I was also given a complimentary room upgrade, which made an already wonderful stay even better.

My only regret is that I did not take enough photos. I somehow missed the Aesop hand wash in the lobby, as well as the delicious macarons the hotel gave me.

Overall, it was a nearly perfect stay from beginning to end. I am already looking for a day with good weather to return.

2026-07-07 via Tripadvisor
F
Flavio solo_traveller br
9
2026-07-02 via Nuitee
S
Sarfo solo_traveller gh
9
2026-07-02 via Nuitee
D
dhu801 Couples Beijing
10
Modern luxury with excellent service
Pros:

We had a wonderful stay at the Mandarin Oriental Guangzhou for a romantic getaway to celebrate my husband's birthday.

The location is excellent, right in the heart of the city, making it easy to explore. Our room was beautiful, spacious, and very comfortable, with thoughtful touches like a luxurious bathrobe and excellent in-room amenities.

The food was outstanding - from the breakfast buffet to lunch at Tang. The Peking duck was especially memorable.

We also enjoyed the infinity pool, which was a lovely place to relax.

A special thank you to the Assistant Chief Concierge, who went above and beyond to help recover my phone after I accidentally left it in a taxi. I’m incredibly grateful for his dedication and exceptional service.

Thank you to the entire team for making our celebration so special. We look forward to returning.

2026-07-01 via Tripadvisor
H
huyanhb2026 Friends getaway
10
Overall review
Pros:

Beautiful luxury hotel, excellent service, professional staffs overall, was taken good care of by Steven.

2026-06-28 via Tripadvisor
Y
Yaren Dilem couple tr
10
2026-06-28 via Nuitee
R
Rafa couple sa
9
2026-06-27 via Nuitee
E
ebrahimm349 Business
10
Great Stay At the Mandarin
Pros:

I stayed at the mandaarin for 14 nights in June 2026! Th service was incredible- Steven Diep , the assistant manager went above and beyond! From constantly checking via whats app, to helping co-ordinate travel arrangements- he was truly the cherry on top of an already comfortable stay!

2026-06-23 via Tripadvisor
S
Shu28 Solo travel Singapore
10
MO Guangzhou - a class above
Pros:

Best hotel service. Truly MO, a class above. Everything is fantastic from pre check in where requests are answered, room, shower pressure to breakfast, dining, facilities, amenities etc. Housekeeping is so thoughtful to provide adhesives for my cables and every detail is looked into. Kris Lin at front desk is exceptional from my check in to check out. MO Guangzhou is also near taikoo hui and parc central while being exclusive, a really wonderful stay.

2026-06-22 via Tripadvisor
A
anyar857 Family Melbourne, Victoria
10
Mandarin Oriental Club Lounge
Pros:

I want to make a specific post about an amazing host at the Manadrin Oriental Club Lounge. Sylvia has been absolutely wonderful to us every day we attend, she has an eye for detail, makes an amazing cocktail and is so sweet and friendly. I’ve never singled out a specific person in a hotel before, but Silvia is the reason I would come back to this hotel and rebook a club room again, just to experience her service one more time. Thanks Silvia for making my honeymoon so special. A

2026-06-21 via Tripadvisor
L
liqin extended_group cn
10
2026-06-18 via Nuitee
K
Kopytin family_with_children kz
10
2026-06-14 via Nuitee
Айжұлдыз couple kz
10
Pros:

Бізге қатты унады. 10/10

Cons:

Оте қатты унанды

2026-06-12 via Nuitee