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Facilities
Property facilities
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WiFi available
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Free WiFi
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Parking
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Non-smoking rooms
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24-hour front desk
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Heating
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Family rooms
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Lift / Elevator
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Laundry
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Luggage storage
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Safety deposit box
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Fax/photocopying
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Facilities for disabled guests
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Non-smoking throughout
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Private parking
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Daily housekeeping
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Accessible parking
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Shared lounge/TV area
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Wheelchair accessible
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Vending machine - drinks
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Toilet with grab rails
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Vending machine - snacks
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Cleaning standards that are effective against Coronavirus
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Contactless check-in/check-out
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV outside property
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CCTV in common areas
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24-hour security
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Delivered food - securely covered
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Breakfast takeaway containers
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Key card access
Review Highlights
Categories
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Property Description
Central Location in Auckland CBD
Ascotia Off Queen is perfectly situated in the heart of Auckland CBD, just a stone's throw away from Myers Park. Explore the vibrant city with ease, being a short walk from Auckland Art Gallery, Auckland University, and other major attractions.
Modern Amenities for Comfort
Enjoy a comfortable stay in our modern guest rooms equipped with convenient amenities such as tea/coffee making facilities, a fridge, and a flat-screen TV. Relax in the heated rooms with satellite channels and make use of the en suite bathroom with complimentary toiletries.
Tropicana Cafe & Bar
Indulge in all-day dining at Tropicana Cafe & Bar, offering a variety of delicious dishes and a selection of beer and wine. Unwind after a busy day or hold meetings in our business centre with convenient meeting facilities available.
Book your stay at Ascotia Off Queen for a memorable Auckland experience.
Guests enjoy 1GB of free WiFi. Car Park is limited and advance reservation is requested. Alternate parking options are available in nearby buildings. You must show a valid photo ID upon check-in. There is a 3.15% surcharge when you pay online with a credit or debit card. At the time of check-in, Ascotia Off Queen requires a refundable security bond of NZD 250 credit card pre authorisation or deposit to cover any incidental charges.
Please Note: Non-refundable rate plans will continue to be charged the full accommodation cost within 24-hours of booking being made as per standard policy. No changes or modifications will be accepted on these rate plans.
Cancellations or modifications on Flexible Rate plans must be received by 24 hours prior to check-in time in order to avoid any administration/service charges. Cancellations or modifications received after this time will incur an administration/service charge equivalent to one night’s accommodation cost per room booked.
NOTE: No cash payments acceptedGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Location
Guest Reviews
Location is good
It was very dirty in the room & very run down
The bed was comfortable, and the staff were friendly and welcoming both on arrival and at check-out.
The window handle was damaged, and there was no handle on the bathroom door. I was also disappointed by the lack of follow-up regarding my invoice. I requested it upon arrival, at check-out, and again by email, but more than a week later, I still haven't received it.
There was a renovation underway at the property, though it didn't really affect the accommodation.
Otherwise, a perfectly fine place.
Cleaning equipment could be cleared from the hallway after cleaning is finished.
Location
I was charged a $150 bond that I was never refunded!!
Friendly helpful staff.
Dirty bathroom. Drains smelled. Mouldy cupboard. Very small bedroom (but beds clean and comfortable).
Nothing
So our first room we got to had shit stains in the toilet bowl and honest was so much smaller than the photos made it look. The staff member at front desk didn’t seem shocked at all when we told her, we were swiftly moved to another room. On the way the lift was semi broken with wires hanging out, the ceiling in the hallway to the room was missing roof tiles and looked tatty as hell. The room was un vacuumed there was a socket loose on the wall with wires exposed. There were no spoons for the kitchen, the place that the fridge sat was completely rotten. The walls were paper thin and we were blessed with listening to the person next to us snore all night, the list could go on and on. Honestly the worst hotel I’ve been in and we’ve been to some grim spots around the world. To top it all they are totally playing the system as they’ve registered as “Permanently closed” on google so that no one can leave a review anymore. All you have to do is read the most recent once’s to understand and back up what we’re saying, this place should be condemned. They’ve also changed the name on the front door
Great location and easy parking very limited parking however
Aircon in our 2 rooms didn’t work, very run down facilities, one of our rooms had a leak which meant wet carpet on the floor and also to get into the shower you had to leave the bedroom door open and then water from the shower leaked onto the carpet
Location and price
No kettle in room
No toilet paper in room
No cutlery in room
No working light in kitchenette
Room not clean, hallway and room dirty.
Great location
Not really clean, and construction was noticeable
It’s centrally located, and the price is good
This time it was a bit unfinished, I put some the curtain back on the hooks, ceiling tile back in place and the bed was 2 older singles which I could feel the springs.
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