Park Plaza Shahdara

Hotels
•
Park Plaza Hotels & Resorts
Plot No 32, Central Business District,(near Kakarduma Court) , New Delhi , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Helpful staff
Delicious food
Good service
Cons:
Room conditions
Location issues

Categories

Cleanliness
5.2
Rooms have a damp problem, peeling paper on walls, and a generally tired condition.
Service
9.2
The staff is consistently praised for their helpfulness and friendliness.
Location
6.7
Location is poor due to distance from the airport and restaurants.
Room Quality
5.2
Rooms are tired with stains, and damp issues were reported.
Amenities
8.2
Good infrastructure with a pool, gym, and spa available.
Value for Money
6.7
Overall quality might not justify the expense due to room conditions.
Food and Beverage
9.2
Food quality and breakfast options are highly praised.
Overall Experience
7.2
Overall experience is good, though marred by room quality issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 22:53

Property Description

Luxurious Amenities

The 4-star Park Plaza Shahdara in East Delhi offers a luxurious experience with an outdoor pool, fitness centre, and rejuvenating spa treatments. Guests can enjoy modern decor in air-conditioned rooms equipped with a flat-screen TV, minibar, and personal safe.

Convenient Location

Conveniently located within 10 km from major attractions like New Delhi Railway Station, Red Fort, and Swaminarayan Akshardham Temple, this elegant property is ideal for exploring the city.

Diverse Dining and Entertainment Options

Indulge in international cuisine at the Promenade Restaurant, unwind in hot spring baths, or try your luck at the casino. With free on-site parking, meeting rooms, and laundry services, Park Plaza Shahdara caters to all your needs for a memorable stay.

Book now for an unforgettable experience at Park Plaza Shahdara!

Important information:

Guests are required to show a photo identification upon check-in. For Indian nationals, this means a Driving license, Aadhar Card or any Government approved ID. PAN cards are not accepted. All foreign nationals are required to provide a valid passport and visa.

At check-in, all guests must present a outstation proof of identification (of a city other than where the hotel is located) and of on-going travel.

Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in.

Please note visitors are not allowed in room after 8pm, if found will be charged as per the hotel policy.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: DEL

Location

Guest Reviews

Cleanliness: 5.2
Service: 9.2
Location: 6.7
Room Quality: 5.2
Amenities: 8.2
Value for Money: 6.7
Food and Beverage: 9.2
Overall Experience: 7.2
V
Vijayendra • solo_traveller • in
8
Cons:

not a good location
away from city

2026-09-17 • via Nuitee
A
Ashiqamd • solo_traveller • in
9
2026-09-13 • via Nuitee
S
SAUD • solo_traveller • sa
10
تجربه جميله
Pros:

كل شي

Cons:

لا شي

2026-09-12 • via Nuitee
S
Shaqib • extended_group • in
10
2026-08-24 • via Nuitee
S
Subhir • extended_group • in
1
Hopeless
Pros:

Nothing

Cons:

Everything

2026-08-22 • via Nuitee
A
Alfonso • solo_traveller • es
7
Muy alejado de 5 estrellas
Pros:

Tuvimos un problema y el personal lo solucionó nos compensó.

Cons:

Estuvimos tres noches y durante dos días no limpiaron la habitación.

2026-08-19 • via Nuitee
M
Mary • solo_traveller • gb
6
Ok if you need to be in this area
Pros:

It was ok

Cons:

Tired rooms , dodgy location , nearby mall mostly shut , rude reception girl

2026-08-12 • via Nuitee
P
PUSHPA • couple • in
8
2026-08-11 • via Nuitee
S
Sarvjeet • solo_traveller • in
10
Plesent stay and total satisfaction
Pros:

Location was Good but the Breakfast was excellent
The service provided was very good The Staff was cooperative and courteous and Room service was good. The best thing was the management went out of their way to connect my television to show world cup football. Thanks

Cons:

Maybe the changing Room could be Improved

2026-08-02 • via Nuitee
A
Arora • solo_traveller • in
5
2026-07-25 • via Nuitee
S
Szymon • solo_traveller • pl
9
2026-07-20 • via Nuitee
F
Franciszek • solo_traveller • pl
1
Avoid by any price!!! Good only for enemies if you wish the bad luck.
Pros:

Nothing was good. I never left any review in my life. This is first review in my life because it’s extremely bad here.

Cons:

It was extremely dirty. I checked 2 rooms and none was good. Bathroom was with the fungus. Sheets were dirty. Breakfast was in different hours than said by stuff during check in. Ugly, dirty and problems with understanding English. Maybe 1 or 2 star western hostel but totally dirty so not recommended. Never ever again.

2026-07-20 • via Nuitee
A
anup • couple • gb
8
2026-07-18 • via Nuitee
M
Mayank • solo_traveller • in
7
Pros:

Good rooms and cleanliness

Cons:

Price a little High as per the service

2026-07-14 • via Nuitee
L
Leila • couple • ae
5
Pros:

J’ai aimé les hommes de la securité devant, j’ai aimé mon massage et 2 hommes à la réception.

Cons:

Je n’ai pas aimé le manager de l’établissement . C’est écrit un hôtel 5 étoiles mais ne correspond pas à un 5 étoiles. Je suis venue ici pour une compétition de bodybuilding . J’ai l’habitude de voyager partout dans le monde avec mon petit Rice cooker et mon riz et mon eau minérale afin de ne pas tomber malade ! Et c’est la première fois qu’en Inde on m’enlève mon Rice cooker dans un hôtel . «  interdit en chambre «  ok je respecte , mais aucune solution ne m’as était proposé. Ça ne fait ni bruit ni fumé ni odeur ( je l’ai acheté exprès ) ! J’ai demandé à faire cuire mon riz blanc/eau minéral dans le couloir, à la réception, dans les cuisines . J’ai demandé à ce qu’on me le face cuire en cuisine et je paye même la manœuvre 😅 mais rien de tout ça n’as était accepté ! Finalité , mon mari et moi avons eu une intoxication alimentaire après avoir commandé et mangé du riz blanc !!!!
Mauvaise expérience, et manager pas top ! Dommage ! Je viens 2 x par ans à Delhi mais je ne reviendrais pas dans cet hôtel !

2026-07-12 • via Nuitee
G
Gaurav • family_with_children • in
9
2026-07-06 • via Nuitee
R
Richard • solo_traveller • us
10
2026-06-11 • via Nuitee
A
Anil • couple • in
6
2026-06-08 • via Nuitee
A
Arora • solo_traveller • in
5
2026-05-28 • via Nuitee
K
Kapoor • couple • ae
1
2026-05-25 • via Nuitee