Theoxenia Caldera Hotel

Hotels
9.2 (780 reviews)
Ipapantis 7 , Fira , gr

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Facilities

Fitness facilities
WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
Restaurant
Heating
Terrace
See all facilities

Review Highlights

Pros:
Exceptional, friendly and helpful staff
Stunning caldera views and excellent rooftop terrace
Central location in Fira, close to shops and transport
Reliable daily housekeeping and clean rooms
Many guests described the stay as perfect and would return
Good breakfast served with a view
Cons:
No hotel pool/jacuzzi as shown in some photos; partner pool often closed or costs extra
Some rooms need renovation: worn furniture, older appliances and problematic AC
Street noise at night in some rooms
Occasional misleading photos regarding pool facilities

Categories

Cleanliness
9.5
Multiple reviews note daily cleaning and clean bathrooms; housekeeping described as reliable and attentive.
Service
10
Repeated praise for staff (named employees), exceptional hospitality, quick check-in and helpful assistance — service is a standout.
Location
10
Consistently praised: central Fira location with stunning caldera views and rooftop terrace; location repeatedly described as excellent.
Room Quality
8
Many guests enjoyed rooms with great views, but several comments mention some rooms needing renovation, worn furniture, noisy street-facing rooms and older AC/fridge.
Amenities
7.8
Amenities are limited: hotel lacks its own pool/jacuzzi as shown in some photos; small pool at partner hotel is either closed or available at extra cost — guests found this misleading.
Value for Money
9
Overall positive perception of value given location and service; some guests noted extra charges for partner-pool use and a simpler breakfast which slightly affects perceived value.
Food and Beverage
9.3
Breakfast repeatedly described as delicious and served on a lovely terrace; one comment called the breakfast simple, so high but not perfect.
Overall Experience
10
Overall overwhelmingly positive: many guests call the stay perfect or exceptional and express intent to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:53

Property Description

Central Location and Stunning Views
Theoxenia in Fira offers a prime spot on the famous cliffs, providing breathtaking views of either the volcano or the town.

Luxurious Amenities
The air-conditioned rooms feature double glazed windows, a minibar, and a satellite TV. Guests can also enjoy the included heating for extra comfort.

Relaxation and Dining Options
Unwind in the free jacuzzi on the rooftop while taking in the mesmerizing sea view. Additionally, guests have access to the swimming pool, spa, gym facilities, and the exquisite Ifestioni restaurant at Aressana Suites, just a few steps away.

To experience luxury, relaxation, and stunning views all in one place, book your stay at Theoxenia now!

Important information:

Guests are welcome to use the facilities of the sister hotel, Aressana Suites, only from April to October.

Theoxenia's guests are welcome to use the swimming pool (paid fee as of 2023), spa (at a discount), gym facilities (free with reservation) and dine at Ifestioni restaurant of Aressana Suites, Theoxenia’s sister hotel, located only a few yards away. These Hotels are build and runned by the same owners. Guests can also upgrade their breakfast at Aressana to a buffet, with a small fee, on per person basis.

From summer season 2023 onwards Theoxenia Hotel guests will have only a paid access to Aressana's swimming poolGuests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
Swimming pool: Closed from Sun, Nov 1, 2026 until Mon, Apr 5, 2027
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: JTR

Location

Guest Reviews

9.2
Based on 780 reviews
Cleanliness: 9.5
Service: 10
Location: 10
Room Quality: 8
Amenities: 7.8
Value for Money: 9
Food and Beverage: 9.3
Overall Experience: 10
A
Andrew • extended_group • au
9
Amazing location rooftop view of whole caldera , friendly staff
Pros:

Great location , friendly staff helpfull. Roof top view amazing

Cons:

Shame no view direct from our bedroom but get what pay for.

2026-09-12 • via Nuitee
P
PASCAL • couple • fr
8
Pros:

La vue

Cons:

L’ameublement et l’intérieur

2026-09-11 • via Nuitee
G
Guy • couple • br
9
Le bonheur au cœur de Fira à Santorin
Pros:

Au cœur de Fira un excellent rapport qualité prix très rare à Santorin. Excellent petit déjeuner servi en terrasse . Personnel chaleureux et situation

2026-09-10 • via Nuitee
A
Alison • couple • au
8
2026-09-06 • via Nuitee
J
John • couple • au
10
Pros:

Everything was great. Location perfect.

2026-09-04 • via Nuitee
G
Gennaro • solo_traveller • it
10
Ottima ospitalità in posizione strategica!
Pros:

Staff gentile ed accogliente, molto professionale e disponibile nel fornire tutte le informazioni necessarie per rendere il soggiorno piacevole. Colazione offerta all'arrivo con vista spettacolare sulla caldera. Indicazioni dettagliate sui servizi (autobus, ristoranti, percorsi...) e sulle mete da non perdere sull'isola.

2026-09-03 • via Nuitee
A
Alessia • extended_group • it
10
2026-09-02 • via Nuitee
D
David • couple • au
9
2026-08-28 • via Nuitee
J
José Salema • family_with_children • pt
10
2026-08-28 • via Nuitee
R
Ronaldo • couple • es
10
Bello
Pros:

La amabilidad de sus trabajadores

2026-08-26 • via Nuitee
W
Witold • family_with_children • pl
10
Świetny czas na Santorini!
Pros:

Świetny hotel, idealnie położony z widokiem na kalderę oraz wschodnią część wyspy. Bardzo miła i uprzejma Pani recepcjonistka, która dbała aby nasz pobyt był udany. Miłym akcentem było wino powitalne oraz miska owoców jak również, przygotowane specjalnie dla nas wczesne śniadanie z uwagi na poranny wylot. Śniadanie podawane są na taras lub do pokoju - czego chcieć więcej? Jeśli kiedyś wrócimy na Santorini to do tego samego hotelu.

Cons:

Wszystko mi się podobało.

2026-08-25 • via Nuitee
F
Franker • solo_traveller • au
8
Great little hotel
Pros:

Location

Cons:

Pool at sister hotel and charge 15 Euro for day beds

2026-08-24 • via Nuitee
O
Oliver • extended_group • de
10
Super Super Lage, sehr freundliches Personal
Pros:

Alles super

Cons:

Nichts auszusetzen

2026-08-23 • via Nuitee
V
Vincent • extended_group • fr
9
Pros:

L emplacement sur la caldera
Porche des bus

Cons:

Petit déjeuner n est pas un buffet mais un plateau qu on vous apporte sur une terrasse, pas le choix donc sur ce que l on veut manger mais ça reste correct quand même

2026-08-20 • via Nuitee
G
Gerardo • couple • it
7
2026-08-14 • via Nuitee
S
Shiho • couple • jp
9
ホテル選び勝ち！最高！
Pros:

空港からホテルまでの送迎を頼んでよかった！立地は良くボルケーノビューで景観も最高だが、バスで行ったら降りたバスからホテルのレセプションに辿り着けなかったと思う。バンに乗り、車が入れる所までドライバーが運んでくれ、そこからはホテルマンがスーツケースを運んでくれて、道案内がてら街のことをいろいろ教えてくれた。チェックアウト後に荷物を預かってもらえるか頼んだ際、何時に取りにくる？バス停まで一緒に行くよ、と言ってくれまた重いスーツケースをバス停まで運んでくれた！空港からの送迎は30ユーロで現金払い、帰りはご厚意？チップをはずんで渡した。
立地も最高！景観も最高！テラスでの朝ごはんも最高！スタッフも親切で毎回声を掛けてくれて最高！
プールとかジムとかバカンス的なことをせず、観光に全振りしている私にとって最高の贅沢だった。

Cons:

通りから受付までの長い階段。でもホテルマンが運んでくれるので、空港からの送迎は絶対に頼むべき。

2026-08-13 • via Nuitee
B
bootello • extended_group • es
10
Personal encantador y muy atento”
Pros:

El hotel está ubicado en el centro de Fira y fácilmente puedes llegar a él gracias a los autobuses. Desde el hotel el trato fue increíble, días antes nos escribieron para darnos información sobre las diferentes opciones de cómo llegar.
La recepcionista fue super simpática y atenta con nosotras, nos ofreció información de los planes que podíamos hacer en Santorini y en todo momento estuvo pendiente de que tuviéramos una buena experiencia.
No podemos estar más contentas con la experiencia que tuvimos en este hotel, especialmente, queremos destacar a la recepcionista, nos hizo sentir muy cómodas y nos atendió siempre con una sonrisa y muy buena disposición. Un trato cercano y encantador que marca la diferencia. ¡Muchas gracias por todo! Sin duda, una experiencia para repetir

Cons:

Nada

2026-08-10 • via Nuitee
L
Liliane • extended_group • br
10
Incredible
Pros:

Our stay was absolutely perfect from start to finish! We were warmly welcomed by the entire team right upon arrival. The accommodations are top notch clean, comfortable, and beautifully maintained.
The hotel's location is ideal, making it super easy to explore the island definitely the perfect choice! The transfer service provided was prompt and seamless. On top of that, all the tour recommendations arranged directly through the hotel were spot on and made our trip so much better.
A very special thank you to Harela, who was absolutely amazing to us! Her kindness, hospitality, and attention to detail truly made our stay unforgettable.
We highly recommend this hotel to anyone visiting Santorini and would love to stay here again!

2026-08-09 • via Nuitee
M
Mirta Noemí • couple • ar
10
Un viaje soñado!
Pros:

Todo!! Ubicación, desayuno, la calidez y trato del personal. Diez sobre diez! Lo recomiendo y volvería cien veces!!!

Cons:

Me gustó todo.

2026-08-06 • via Nuitee
R
Rima • family_with_children • gb
10
Perfect holiday in the best hotel in Santorini!
Pros:

Our stay at Theoxenia Caldera Hotel was absolutely perfect. The stunning caldera views and delicious breakfast made every morning special. The entire team went above and beyond, treating us with such genuine kindness and lovely hospitality throughout our visit. I received a beautiful room for my birthday and they were so kind to make that happen. We truly cannot wait to come back!

Cons:

Everything was excellent!

2026-08-05 • via Nuitee