Montana Palms Resort

Hotels
8.2 (360 reviews)
32-38 Montana Road , Gold Coast , AU

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Heating
Terrace
Garden
See all facilities

Review Highlights

Pros:
Close to the beach
Great location
Friendly managers
Clean and comfortable
Cons:
Issues with cleanliness
Stairs problematic for some
Slow Wi-Fi
Occasional maintenance issues

Categories

Cleanliness
7.51
Multiple mentions of units being not particularly clean, with dust everywhere.
Service
8.48
Many reviews highlight helpful managers and staff interactions.
Location
9.02
Consistently praised as perfect for beach access and convenience.
Room Quality
7.97
Overall comfort noted, although some furniture has issues.
Amenities
8
Good facilities offered, though some minor complaints about updates needed.
Value for Money
8.46
Generally considered excellent value for the location and offerings.
Food and Beverage
8.01
Limited mentions; considered a standard quality for this hotel tier.
Overall Experience
8.18
Many guests had a very positive stay with a few specific issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 05:33

Property Description

Palm-Fringed Swimming Pool and BBQ Area
Enjoy a tropical oasis at Montana Palms Resort with a palm-fringed swimming pool and a BBQ area, perfect for relaxing under the sun or hosting a delightful outdoor gathering.

Convenient Location
Situated just minutes away from popular attractions like Star Gold Coast Casino and Surfers Paradise, Montana Palms Resort offers easy access to the best of the Gold Coast.

Modern Apartments with Balconies
Relax in style in the well-appointed apartments featuring 2 private balconies with stunning pool and garden views. With laundry facilities, a full kitchen, and spacious living areas, your comfort is guaranteed.

Experience the ultimate Gold Coast getaway at Montana Palms Resort. Book now to secure your tropical retreat with us!

Important information:

You must show a valid credit card upon check in.

Please note that this property has a strict 'No Party Policy'. Failure to comply with property policies may result in the eviction of guests and the loss of any deposits or payments made.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: OOL

Location

Guest Reviews

8.2
Based on 360 reviews
Cleanliness: 7.51
Service: 8.48
Location: 9.02
Room Quality: 7.97
Amenities: 8
Value for Money: 8.46
Food and Beverage: 8.01
Overall Experience: 8.18
L
LEE • extended_group • au
8
An older but well located property, would recommend.
Pros:

Great location with the Mermaid Beach tram station so close! Roomy apartment, offers decent value for money, and awesome water pressure. Loved the hot spa too, great to relax in at the end of the day.

Cons:

The bedding/pillows weren’t great, especially for a fifth person on the rollaway. There was dust hanging off the fan blades and the filters in the AC units were clogged with dust. (Just little things but these reflect the depth of the cleaning). Some of the old sliding doors need runners replaced/maintained.

2026-08-24 • via Nuitee
C
Claude • solo_traveller • fr
10
Appartement tout confort avec parking
Pros:

Appartement très spacieux avec tout le confort pour 4 personnes. Parking fermé en sous-sol. Plage et restaurants à 500m.

2026-08-23 • via Nuitee
L
Lynette • extended_group • au
7
Walked to Mermaid Beach, spent a day at SeaWorld and visited Gold Coast Botanic Gardens
Pros:

Great staff service and lovely grounds and easy parking underneath

Cons:

Lots of stairs and older unit

2026-08-11 • via Nuitee
S
Subrotta Debnath • solo_traveller • au
8
Great little place
Pros:

Lovely warm pool and hot tub even in winter, lovely big apartment, well stocked, location was great too. Walking to beach and shopping.

Cons:

Blocked in by traffic congestion, hard to escape the city. That's to do with the location and we wanted to leave to get to mt tambourine and movie world etc and markets and the traffic just crawled up the highway. Not the fault of the hotel

2026-08-04 • via Nuitee
M
Michelle • solo_traveller • nz
9
Great Stay at Montana Views
Pros:

Hosts were friendly and gave great advice on local attractions, eateries, supermarkets etc. Close to the beach which had life guards and safe swimming for the kids. Walking distance to eateries, small supermarket, beach, Surf life club (great food) and nearest light rail station (station due to open at end of road within 1 mins walking distance which will be amazing if staying at Montana). Easy to Uber from any area with cost from Cavill ave to apartment $17 and from casino around $11. Heated pool & spa was great for kids. Room was adequate, spacious and beds were comfy. It was quiet area and no noisy neighbours. Room was clean. Good cooking facilities and addition of toastie sandwich machine & electric fry pan was great for easy meals. Good safe parking for the car.

Cons:

A couple of small maintainece issues shower head in unsuite bathroom needs replacing, lights above dining table flickering, intercom didnt work. No dish wash brush. Would be nice to have a few extra plates, glasses etc. Sprinklers were going on the grass early in morning the day we vacated and as we had an early flight we all got wet as they also went onto paths. Being on top floor made getting luggage to and from the apartment an issue and mission (stairs only). We would recommend anyone with mobility issues asks for a lower level apartment.

2026-07-18 • via Nuitee
V
Valerie • couple • au
6
Great spot to stay for beach and activities
Pros:

Fantastic location
So close to the beach
Great pool and spa area in lovely grounds
Comfortable beds

Cons:

Room was very tired and in need of some love

2026-07-13 • via Nuitee
C
Carlotta • solo_traveller • nz
8
We enjoyed our stay, and this will be our new go to when stay on the Gold Coast, I would have give a full 5 stars if the
Pros:

Close to the beach, has a heated swimming pool, clean and full cooking facility available in the apartment, designated car park, tram and pac fair in the vicinity.

Cons:

Wifi is pretty slow and spotty. Gets un-usable once everyone is back in the building at night and early in the morning.

2026-07-10 • via Nuitee
L
Lauren • solo_traveller • au
5
Pros:

Close to shopping centre
Spa pool was nice

Cons:

Staff were rude

No elevator
had to carry suit cases up
Flights of stairs

2026-07-08 • via Nuitee
R
Rebecca • solo_traveller • au
10
Very comfortable and close to everything we needed
Pros:

Friendly managers

2026-06-26 • via Nuitee
G
Gary • couple • gb
8
2026-06-09 • via Nuitee
C
Chantelle • family_with_children • au
8
Would definitely recommend- the price meets the facilities
Pros:

Quiet, really close to the beach and Pacific Fair had a good pool

Cons:

The water pressure in the bathroom is poor and the dishwasher didn’t work properly

2026-05-27 • via Nuitee
V
Vicki • solo_traveller • au
10
2026-05-23 • via Nuitee
K
Katrina • family_with_children • nz
8
Great location, great space for a family, and great facilities
Pros:

Location to beach, Pacific Fair, surf club restaurant
Pool and spa
Space for 2 adults and 3 kids (including 2 bathrooms and toilets)

Cons:

Minimal supply of toilet paper (5 people for 6 days need more than 4 rolls)
Tin opener doesn’t work

2026-04-29 • via Nuitee
R
Ricky • family_with_children • au
8
Pros:

The comfort, location and staff were all great

Cons:

The ceiling fan and light in living room kept turning on randomly

2026-04-18 • via Nuitee
J
jane • family_with_children • nz
8
Had a lovely week meeting up with family
Pros:

Very close to the beach and getting around, kids loved the pool

2026-04-15 • via Nuitee
J
Jade • solo_traveller • au
10
Pros:

Friendly and accommodating. Loved the pool and the spa

Cons:

Nothing

2026-04-12 • via Nuitee
W
Wendy • extended_group • au
8
We thoroughly enjoyed our stay. Apartment was spacious clean and comfortable. Close to the beach. Will stay again.
Pros:

Location was great for our trip purpose

Cons:

Stairs to second floor

2026-04-01 • via Nuitee
M
Mikey Chase • family_with_children • nz
10
2026-03-31 • via Nuitee
A
Alan • family_with_children • nz
9
Pros:

Great location. Close to beach and tram station.

Cons:

Nothing really.

2026-03-30 • via Nuitee
A
Andrea • family_with_children • de
8
Pros:

Das Pool, die Lage, das Apartment, könnte ein bissl mehr auf den neuesten Stand gebracht werden. Sofas recht kaputt, wenig brauchbare Töpfevund Pfannen.

Cons:

Spülmittel und Geschirrspülmittel in Grosspackungen ist viel billiger umd weniger Müll!
Viele Gäste in einem Apartment, sehr laut,Türen knallen, im Pool viel Lärm und reinspringende Jugendliche!

2026-03-29 • via Nuitee