Hotel Varuna

Hotels
•
Independent
6 (20 reviews)
22 Gulab Bagh, Sigra, 2 km from Kashi Vishwanath Temple, Varanasi, Uttar Pradesh, 221002 , Varanasi , IN
91-780-0040271

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Pets allowed

Facilities

Express check-out
Long-term parking (surcharge)
Free WiFi
24-hour front desk
Garden
Luggage storage
Express check-in/check-out
Designated smoking area
Concierge service
Wheelchair accessible
See all facilities

Review Highlights

Pros:
Polite, helpful staff
Location described as okay/convenient
Upgrade option to newer rooms (though access issues remain)
Cons:
No WiFi and missing in-room amenities (kettle, lighting issues)
Unsafe/uneven access to rooms, poor exterior lighting, no lift
Very poor value for money; owner charged full despite issues
Noisy rooms adjacent to restaurant
Extremely high food/drink prices
Lack of clarity in booking/details

Categories

Cleanliness
6
Standard quality for this hotel tier (not mentioned in reviews).
Service
10
Staff repeatedly described as very polite and helpful despite being understaffed; front-desk/service interactions were positive even though management/booking clarity was criticized.
Location
10
Reviewer explicitly said 'location was ok' — generally convenient; however immediate access/approach and lighting issues were noted separately.
Room Quality
4.5
Multiple room issues reported: poor lighting in initial room, missing kettle, forced upgrade to new rooms and problems with access paths; noise from adjacent restaurant affected room comfort.
Amenities
4
Several amenities lacking or poor: wifi was not available, no lift in the old building, kettle/room fixtures problematic, and poor exterior lighting/unsafe approaches.
Value for Money
3.5
Strong negative sentiment — guests felt facilities did not match the charge (request for large discount), full payment taken despite issues; overall poor perceived value.
Food and Beverage
3.5
Reported as very expensive (e.g., cold drink 180, water 125, tea 167 per cup); pricing seen as disproportionate to service/quality.
Overall Experience
6.5
Mixed overall: polite staff and an acceptable location tempered by safety/access concerns, noisy rooms, missing amenities, and poor value — resulting in an overall disappointing stay for several reviewers.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-05-26 15:29

Property Description

Nestled in the heart of Varanasi, Hotel Varuna offers a perfect blend of comfort and convenience for travelers seeking a memorable stay.

Spectacular Views
Unwind on the rooftop terrace or stroll through our beautiful garden, ideal spots to relax and take in the awe-inspiring surroundings of this historic city.

Exceptional Amenities
Stay connected with complimentary wireless internet and enjoy a variety of dining options, from delectable meals at our restaurant to convenient snacks at the café, along with room service during limited hours.

Convenient Services
Our hotel features a business center for work-related needs, along with 24-hour airport shuttle service for seamless travel, ensuring your trip is stress-free from check-in to check-out.

Experience the charm of Varanasi at Hotel Varuna; your sanctuary awaits—book your stay today!

Important information:

  • Couples wishing to share a room must provide proof of marriage.
  • Up to 2 children 11 years old and younger stay free when occupying the parent or guardian's room, using existing bedding.
  • Only registered guests are allowed in the guestrooms.
  • The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
  • Some facilities may have restricted access. Guests can contact the property for details using the contact information on the booking confirmation.
  • Guests can arrange to bring pets by contacting the property directly, using the contact information on the booking confirmation (surcharges apply and can be found in the Fees section).
  • Alcohol is not served at this property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: VNS

Property Policies

  • Pets

    Service animals not allowed

  • Noise policy

    Noise-free rooms not guaranteed

  • Food & Beverage

    No alcohol served onsite

  • Accessibility

    No elevators

  • Pets

    Pets allowed

See all policies

Location

Guest Reviews

6
Based on 20 reviews
Cleanliness: 6
Service: 10
Location: 10
Room Quality: 4.5
Amenities: 4
Value for Money: 3.5
Food and Beverage: 3.5
Overall Experience: 6.5
T
Thelakkath RadhaKrishnan • solo_traveller • ae
1
Pros:

The staff is very polite and good. Even though they are understaffed did their work politely

Cons:

The owner is taking the guests for a ride. His hotel is under renovation and all uneven are dangerous approach especially for the elders. Poor lighting aroind.
The owner should give 50 percent discount compared to the facilities offered just in his area. Absolutely unhappy that full amount was taken when facilities are not ok. The initial room had issues for light, no point for the kettle etc. Forced to take an update to their supposed to be new rooms but the way to the same is pathetic

2026-02-24 • via Nuitee
M
Mukesh • family_with_children • in
1
Bad experience
Pros:

Very poor experiance

Cons:

No lift in hotel. Very old building. Coldrink price 180 of one cock and water price 125 and tea price 167/ per cup.

2026-01-19 • via Nuitee
A
Avinash • extended_group • in
7
2026-01-19 • via Nuitee
P
Prabhat • couple • in
7
wifi was not available.
Pros:

location was ok.

Cons:

Room was adjacent to restaurant, lot of noise and loud music disturb us. Both the room was not nearby. way to room was not plain ups and down were there.

2025-12-18 • via Nuitee
D
Devesh • couple • in
1
Pros:

Nothing

Cons:

No clarity about details or booking

2025-12-17 • via Nuitee
A
Alok Tripathi • couple • in
9
2025-11-22 • via Nuitee
R
Radhakrishna • family_with_children • in
1
Pros:

My experience at Hotel Varuna was disappointing. The property is quite old and not well maintained. The staff were arrogant and uncooperative, which made the stay unpleasant. Cleanliness was also not up to the mark. Overall, not worth the price — I wouldn’t recommend this hotel.

Cons:

Food is very costly

2025-10-26 • via Nuitee
J
JOHNKUTTY • family_with_children • in
6
Pros:

24x7 Restaurant facilities good.
Food neat and tasty

Cons:

(1) Room facilities OK. But support from waiters was very poor.
(2) Bathroom facilities such as bucket, mug etc lacked in some rooms.
(3) In some rooms the water for bath was only from shower.

2025-08-28 • via Nuitee
S
Saurabh • young couple • in
10
Exceptional
2025-06-26 • via Nuitee
D
Devansh • family with young children • in
7
Good
2025-06-13 • via Nuitee
S
Srivastava • young couple • in
9
Good
Pros:

Staff is good restaurant is good, good place to stay

Cons:

Room was not clean even washroom was not clean bad smell all over the room.

2025-06-04 • via Nuitee
S
Srivastava • young couple • in
10
Fair
Pros:

Property location is very good but the cleaning of the room was very bad smelly room.
Food was good even restaurant was good staff was good.

Cons:

Restaurant

2025-05-30 • via Nuitee
D
Dubey • group • in
8
Very good
2025-05-30 • via Nuitee
S
Sourabh • family with young children • in
2
Very poor
2025-05-27 • via Nuitee
M
Madhu • family
8
Pros:

Chandraketh and Hosila Pandey are very helpful, watch out for the front desk lady, very uncooperative she is and not at understanding….wait period to get towel very painful…

2025-03-11 • via Nuitee
W
Will • review category business travellers • us
7
Good
2025-02-25 • via Nuitee
N
Naman • family with young children • in
6
The hotel is only t
Pros:

The room was modern, property is very large and parking is big and safety is maintained.

Cons:

1. Room was only appearing good, but the cleanliness was not good in bathroom. Rooms are exceptional but,are not so maintained.
2. Room service and staffs are too lazy and try to ignore their guests.
3. Some rooms lack hanger, some lacks locker.

2024-10-18 • via Nuitee
P
Prince • family with young children • in
8
Very good
2024-10-14 • via Nuitee
P
Prince • with friends • in
8
Very good
2024-10-13 • via Nuitee
A
Ayushi • solo traveller • in
10
Exceptional
Pros:

Everything was fine, room service was good.

2024-10-07 • via Nuitee