Sheraton Shanghai Waigaoqiao Hotel

Hotels
•
Sheraton
8.6 (105 reviews)
28 Jilong Road, China (Shanghai) Pilot Free Trade Zone , Shanghai , CN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good

Categories

Cleanliness
8.06
Standard quality for this hotel tier.
Service
9.03
Standard quality for this hotel tier.
Location
9.07
Standard quality for this hotel tier.
Room Quality
8.52
Standard quality for this hotel tier.
Amenities
8.55
Standard quality for this hotel tier.
Value for Money
8.51
Standard quality for this hotel tier.
Food and Beverage
8.56
Standard quality for this hotel tier.
Overall Experience
8.53
Standard quality for this hotel tier.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-09 02:12

Property Description

Luxurious Amenities

Sheraton Shanghai Waigaoqiao Hotel offers an indoor pool, a golf course, and a wellness center for a truly indulgent stay. Guests can relax in the sauna, enjoy a massage, or even conduct business in the well-equipped center.

Convenient Location

Located in the China (Shanghai) Pilot Free Trade Zone, the hotel is just a 5-minute walk from the subway station. With easy access to attractions like Shanghai Disneyland and a short drive to The Bund and Lujiazui Financial District, guests can explore the city with ease.

Culinary Delights

Indulge in Chinese, Japanese, and creative international cuisine at the hotel's on-site restaurant. From delightful refreshments at the lobby lounge to exquisite dining options, guests can savor a variety of flavors during their stay.

Book now for a luxurious and convenient stay at Sheraton Shanghai Waigaoqiao Hotel.

Important information:

Guests are required to show a valid government-issued ID card or passport upon check-in.

Due to Shanghai Tobacco Control Regulations, effective 1 Mar 2017, smoking is strictly prohibited in all public areas and guest rooms. Smoking will only be allowed in designated areas. Thank you for your cooperation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: PVG

Location

Guest Reviews

8.6
Based on 105 reviews
Cleanliness: 8.06
Service: 9.03
Location: 9.07
Room Quality: 8.52
Amenities: 8.55
Value for Money: 8.51
Food and Beverage: 8.56
Overall Experience: 8.53
J
Juan Antonio • couple • es
10
Todo estupendo
Pros:

Todo

Cons:

No sabemos si fue cosa solo de nuestra habitación pero cuando llenabas la bañera sonaban muchísimo las tuberías y era un poco incómodo, aparte de la ubicación

2026-09-04 • via Nuitee
R
Ronald • couple • za
10
2026-09-03 • via Nuitee
V
Van Dung • family_with_children • dk
8
2026-07-12 • via Nuitee
E
Erwin • solo_traveller • ch
9
Pros:

Das Zimmer, das Yue Restaurant, das Frühstück (grosser Auswahl an asiatische Gerichte, 4-5 Sorten Brot und es hatte auch Süssgebäck), das Personal.

2026-07-05 • via Nuitee
Z
Zin Thant Oo • solo_traveller • sg
9
2026-05-19 • via Nuitee
D
danielgh • solo_traveller • ca
8
Great hotel - with a little touch, it would have been outstanding
Pros:

The hotel itself is gigantic - everything is made at superlative. Interesting handcrafted, meticulous art displayed in the main hall.
The room was spacious and well conceived, with designated spaces well defined - it even had a walk-in closet. The designer paid a keen attention to the combination of colours and decorations - all nicely matching in symbiose. The bathroom was very generous in space and sparkling clean perhaps because of the marble like materials used.
The breakfast was generous and well conceived even for an expat.

Cons:

I think the armchair provided for the working desk is a no match - it is too shallow for the purpose. A revolving armchair would have been better.
The shower/toilet door (sliding from one to another) was badly corroded at its bottom part and requires replacement.
I think the restaurant at first floor closes much earlier then the printed schedule, all without a warning.
I would have expected from a hotel of this caliber to be able to call taxis promptly on a dedicated line. Instead, the concierge used personal phones and DiDi app to arrange for taxi - that looked flimsy.

2026-05-11 • via Nuitee
E
Elie • extended_group • lb
9
Pros:

about the location it was perfect everything was near , excellent breakfast so delicious

2026-05-04 • via Nuitee
T
Torben • solo_traveller • dk
10
2026-04-18 • via Nuitee
M
Mohamed Salem Louly • extended_group • mr
5
2026-04-12 • via Nuitee
A
Avlakulov • family_with_children • uz
9
2026-03-29 • via Nuitee
D
David • family_with_children • at
9
2026-02-12 • via Nuitee
H
Hitomi • solo_traveller • jp
8
快適
Pros:

施設が綺麗で快適に過ごせました。

Cons:

こちらのせいですが、金庫のパスワードを忘れてしまい、開錠をフロントに依頼したのですが、滞在中に対応いただけなかったです。(金庫内に何もいれていなかったため問題はありませんでしたが)

2026-01-20 • via Nuitee
S
Susan • extended_group • sg
8
good, friendly and attentive staff
Pros:

breakfast was good but the bread needs some improvement

2026-01-15 • via Nuitee
Y
Yaru • couple • cn
5
The hotel is under staff , and AC system is bad
Pros:

AC was not working, hotel room was freaking hot

Cons:

Room temperature was too hot

2026-01-05 • via Nuitee
A
Anna • couple • kz
10
A perfect choice for a short stay, especially if you’re in transit
Pros:

The view in the morning was absolutely beautiful

2025-12-13 • via Nuitee
Z
Zhe Kuan • solo_traveller • tw
10
2025-12-12 • via Nuitee
D
Dirk • solo_traveller • ch
4
Schlechte Lage, schlechter Zustand
Pros:

Personal war freundlich und hilfsbereit.

Cons:

Ich hatte ein Zimmer mit grossem Dopoelbett und Hafenblick gebucht. Bekommen habe ich 2 Einzelbetten und kein Blick, höchstens auf die Fassade des Hochhauses gegenüber. Weder Genius- noch Marriott Bonus Vorteile wurden gewährt. Der Herr beim Checkin sprach fast kein Englisch. Mühsame Verständigung mit meinem wenigen Chinesisch. Im Hotel keinerlei Ausschilderung, Fahrstühle in der letzten Ecke versteckt. Zimmer kalt und keine Möglichkeit, die Klimatisierung zur Heizfunktion zu bewegen. Es kam nur kalte Luft. Hotel ist schon älter, was man Ausstattung und Zustand ansieht. Frühstück typischer Sheraton Durchschnitt, aber etwas schlechter als andere Sheraton in China.
Lage des Hotels im Niemandsland. Es gibt Nichts, was man zu Fuss erreichen könnte.

2025-11-16 • via Nuitee
V
Valesca • couple • cl
10
Pros:

la atención, para mi cumpleaños me dejaron una torta (pastel) de regalo sopresa

Cons:

todo bien

2025-11-13 • via Nuitee
D
Deysi • couple • us
10
2025-11-06 • via Nuitee
D
Dmitrii • solo_traveller • ru
10
2025-10-17 • via Nuitee