Eliza House

Hotels
7.6 (2001 reviews)
14-16 Grosvenor Street , Edinburgh , gb
+44 131 337 4315

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Daily housekeeping
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Cold rooms
Heating problems

Categories

Cleanliness
6.53
Several mentions of cleanliness issues in the rooms and facilities.
Service
8.52
Friendly staff and assistance noted positively in multiple reviews.
Location
8.52
Convenient location with easy access to transport and attractions.
Room Quality
7.03
Rooms noted as spacious but with concerns about temperature control and outdated facilities.
Amenities
7.53
Generally sufficient amenities, though some issues with heating and fixtures.
Value for Money
7.03
Mixed feedback regarding pricing versus quality, additional costs for breakfast noted.
Food and Beverage
8.02
Complimentation on free drinks and breakfast options, though breakfast was not included in all reviews.
Overall Experience
7.62
Overall experiences are varied with a general fondness for the hotel's charm and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:06

Property Description

Central Location near Edinburgh Castle and Princes Street Gardens
The Eliza House offers convenient access to popular attractions and the city center, making it an ideal choice for exploring Edinburgh on foot.

Comfortable and Stylish Rooms
Individually styled rooms with modern amenities like flat-screen TVs and en suite bathrooms ensure a comfortable stay for guests.

Nearby Dining and Shopping Options
With a variety of restaurants, bars, and shops just steps away, guests can easily immerse themselves in the local culinary and retail scene.

Book now to experience the perfect blend of comfort and convenience at Eliza House during your Edinburgh getaway.

Important information:

Please note group bookings of more than 5 rooms will have a different cancellation or deposit policy. You will be contacted after booking with the different policies and we will require you to provide cards details for payment. The payment will be dependent on the dates and size of the group.Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

7.6
Based on 2001 reviews
Cleanliness: 6.53
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 7.53
Value for Money: 7.03
Food and Beverage: 8.02
Overall Experience: 7.62
G
Gaynor • extended_group • gb
8
Comfortable and suitable
Pros:

Local to train station, breakfast tray was a nice touch

Cons:

Quite dated, room had white toilet seat, brown toilet and pink bath

2026-08-15 • via Nuitee
J
Jessica • couple • gb
5
Pros:

The location was great and staff were very helpful

Cons:

Unfortunately the room was unclean, in particular the dirty bathroom curtain, the stained headboard and pillow case, dressing table and seat. The bathroom was small, including the shower. Overall we were not impressed with our stay for the price paid.

2026-08-15 • via Nuitee
R
rossella • solo_traveller • it
6
Pros:

Posizione abbastanza comoda, con 20 minuti di camminata si arriva alla Royal Mile
Acqua e macchinetta per caffè disponibile all'ingresso ,insieme a snack confezionatii in orario mattutino

Cons:

Letti terribili, materassi sfondati e con molle che si conficcano nella schiena
Bagno datato e con doccia nella vasca di scomodo accesso. Nessun piano di appoggio in bagno
Moquette in camere con macchie e sensazione di non ottima pulizia
Doppia rampa di scale per accedere alla camera
Gli host molto asciutti e poco comunicativi

2026-08-15 • via Nuitee
W
warren-ellis • solo_traveller • gb
6
Pros:

Good location and friendly staff.
Overed room on lower floor.

Cons:

Bed too soft,
No plug for bathroom sink
Hot water taos for bath swapped over - hot into cold,cold onto hot .
No instructions for working the shower and heater in room .
Room expensive for facilities offered

2026-08-14 • via Nuitee
L
Leonardo • extended_group • it
7
Pros:

Appartamento molto vicino alla stazione del treno, oppure a 30 Min a piedi dal centro.
Inoltre buoni servizi in dotazione alla camera (asciugacapelli).

Cons:

Nella stanza in dotazione, non era possibile aprire la finestra.

2026-08-12 • via Nuitee
J
Jana • solo_traveller • de
8
Pros:

Es war ausreichend für einen Städtetrip. Gemütlich und der Ventilator war toll bei der Hitze.

Cons:

Wenn man nicht gut zu Fuß ist wäre ein unteres Zimmer besser da es keinen Aufzug gibt. Das Badezimmer könnte ein Upgrade erfahren.

2026-08-11 • via Nuitee
C
Celia • extended_group • es
10
Autenticidad
Pros:

Auténtica esencia escocesa en el espacio, cada espacio era único. El desayuno de cortesía muy bueno y el detalle en la habitación

2026-08-11 • via Nuitee
F
Fred Erik • solo_traveller • nl
10
Super appartement op een super locatie.
Pros:

Alles, super appartement op een super locatie.
Zeker een aanrader en wij komen zeker terug.

Cons:

Niks.

2026-08-10 • via Nuitee
M
Martin • family_with_children • sk
8
2026-08-09 • via Nuitee
J
Jo • couple • nz
1
This property is old, smelly, leaky and has ongoing maintenance needs. If this is ok with you and meets your budget, the
Pros:

A helpful young woman on staff did her best to assist us as Room 23 had a major roof leak, but no other twin rooms were free the first night. Fortunately, we moved to Room 16 for our second night, which was much better.

Cons:

Room 23 on the 3rd floor had a major roof leak with visible patching, noticeable mould, and a strong, musty smell. We had to immediately open the windows to protect my travel companion from an asthma and allergy flare-up. The smell never subsided so we requested a room change. Room 23 is unsafe, unready for guests, and should not be sold.

2026-08-09 • via Nuitee
D
decoster • solo_traveller • be
9
Pros:

La chambre était confortable

Cons:

Il y avait beaucoup d'escaliers et la douche n'était pas assez puissante. Les toilettes aussi. Ce n'était pas très insonorisé et la lumière passait trop fort le matin.

2026-08-09 • via Nuitee
A
Andrzej • solo_traveller • pl
10
2026-08-08 • via Nuitee
V
Victoria • solo_traveller • gb
6
Pros:

Great location next to Haymarket station with plenty of restaurants nearby. Large room, quiet street.

Cons:

Por value for money. Room and bathroom dated. Plastic sachets of shower wash not environmentally friendly.

2026-08-07 • via Nuitee
J
Joanna Marie • solo_traveller • ie
10
2026-08-07 • via Nuitee
I
Ivo • solo_traveller • cz
2
2026-08-04 • via Nuitee
S
Shahir • couple • us
7
Good functional spot with convenient and close by rail/transit connections into city, airport and other points of in
Pros:

Super location to the train station and centrally located to reach interesting points. Functional rooms. Had the things you would need. Close to some decent restaurants. Everything worked but it was basic. Didn’t have time to try the morning pastries and coffee.

Cons:

Slightly dated and could be cleaner. Windows pane was cracked. Several flights of stairs to reach room, ie no elevator.

2026-08-04 • via Nuitee
G
Gloria • solo_traveller • ch
9
Pros:

L'emplacement

Cons:

Ras

2026-08-03 • via Nuitee
M
Mona Elisabeth • couple • no
5
Pros:

Sentral beliggenhet

Cons:

Dårlig trykk på vannet. Måtte bruke kopp for å få skylt ut såpen i håret.

2026-08-02 • via Nuitee
I
Ian • couple • gb
8
2026-08-02 • via Nuitee
J
JOSELARA • extended_group • es
9
2026-08-02 • via Nuitee