Eliza House

Hotels
7.6 (2031 reviews)
14-16 Grosvenor Street , Edinburgh , GB
+44 131 337 4315

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
24-hour front desk
Express check-in/check-out
Safety deposit box
Ironing service
Non-smoking throughout
Daily housekeeping
Laundry washed per local authority guidelines
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Comfortable rooms
Cons:
Cleanliness issues
Cold rooms
Heating problems

Categories

Cleanliness
6.53
Several mentions of cleanliness issues in the rooms and facilities.
Service
8.52
Friendly staff and assistance noted positively in multiple reviews.
Location
8.52
Convenient location with easy access to transport and attractions.
Room Quality
7.03
Rooms noted as spacious but with concerns about temperature control and outdated facilities.
Amenities
7.53
Generally sufficient amenities, though some issues with heating and fixtures.
Value for Money
7.03
Mixed feedback regarding pricing versus quality, additional costs for breakfast noted.
Food and Beverage
8.02
Complimentation on free drinks and breakfast options, though breakfast was not included in all reviews.
Overall Experience
7.62
Overall experiences are varied with a general fondness for the hotel's charm and location.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 05:06

Property Description

Central Location near Edinburgh Castle and Princes Street Gardens
The Eliza House offers convenient access to popular attractions and the city center, making it an ideal choice for exploring Edinburgh on foot.

Comfortable and Stylish Rooms
Individually styled rooms with modern amenities like flat-screen TVs and en suite bathrooms ensure a comfortable stay for guests.

Nearby Dining and Shopping Options
With a variety of restaurants, bars, and shops just steps away, guests can easily immerse themselves in the local culinary and retail scene.

Book now to experience the perfect blend of comfort and convenience at Eliza House during your Edinburgh getaway.

Important information:

Please note group bookings of more than 5 rooms will have a different cancellation or deposit policy. You will be contacted after booking with the different policies and we will require you to provide cards details for payment. The payment will be dependent on the dates and size of the group.Guests under the age of 18 can only check in with a parent or official guardian.
This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: EDI

Location

Guest Reviews

7.6
Based on 2031 reviews
Cleanliness: 6.53
Service: 8.52
Location: 8.52
Room Quality: 7.03
Amenities: 7.53
Value for Money: 7.03
Food and Beverage: 8.02
Overall Experience: 7.62
W
Wilco John • couple • nl
7
Goede slaapplek op loopafstand van de binnenstad. Betaalbaar!
Pros:

Goede bedden, rustige kamers, schoon, vers geverfde kozijnen, mooi nieuw behang overal. Mooi douchegordijn.

Cons:

Badkamer: ventilator maakte het geluid alsof er een gehaktmolen draaide waardoor we snachts het licht niet aan konden doen. Gaten in de muren waar stangen voor de handdoeken hadden moeten zitten. Koude douche eerste dag. Putjes liepen moeizaam leeg, lamp boven de wastafel werkte niet. Zwart op de muren onderaan

2026-09-19 • via Nuitee
M
Mandy • solo_traveller • de
7
Für ein paar Tage voll ok
Pros:

Freundliches Personal, morgens gibt es Kaffee und Schokobrötchen oder Donuts. Gute Anbindung an Flughafen, zur Innenstadt ca. 10 Minuten zu Fuß. Das Bett war sehr bequem

Cons:

Die Zimmer sind in die Jahre gekommen. Das sieht man vor allem an dem Bad.

2026-09-19 • via Nuitee
R
Robyn • extended_group • au
7
Very pleasant stay with easy access to everything.
Pros:

Location was great, easy 5 minute walk from train and tram to airport. Was not luxurious but had an old world charm and was comfortable and suitable for our three day stay. Breakfast pastries and coffee were a bonus and all interaction with staff were friendly and positive

Cons:

The bath was quite high so a little difficult to step over for showers. Power points were a little loose in wall.

2026-09-18 • via Nuitee
P
Patricia • solo_traveller • us
7
2026-09-18 • via Nuitee
S
Stu • solo_traveller • gb
8
Pros:

Great old building and perfect location

Cons:

Room a little small but met our needs

2026-09-16 • via Nuitee
F
F. Matias • solo_traveller • es
8
Bien situado y buen precio
Pros:

Tenian cafes, chocolates y dulces gratis para desayunar como cortesia

Cons:

Un dia no limpiaron. Pero en general, muy bien

2026-09-15 • via Nuitee
M
Megan • solo_traveller • us
8
2026-09-15 • via Nuitee
M
Marta • solo_traveller • it
9
Pros:

Struttura molto accogliente, pulita e confortevole.
Staff sempre disponibile.

2026-09-15 • via Nuitee
K
Karen • solo_traveller • au
7
Good value for money, Haymarket station M&S available for quick breakfast options. Walking distance to a great varie
Pros:

Great location

Cons:

Windows were difficult to open, stairs difficult to navigate and fire door at the top was heavy with no landing to navigate with bag

2026-09-15 • via Nuitee
S
Susan • solo_traveller • ch
8
Gemütliches Hotel, zentrale Lage
Pros:

Freundliches Personal, 24Std Reception, zentrale Lage

2026-09-15 • via Nuitee
E
Emily • couple • it
4
2026-09-15 • via Nuitee
F
Francesca • couple • it
8
2026-09-13 • via Nuitee
J
Jordan • couple • gb
7
Pleasent stay overall and I would definitely stay again.
Pros:

Staff were friendly and very helpful. It was also a nice touch with the complementary breakfast snacks along with hot drinks every morning. It was great value for money!

Cons:

The shower was faulty during our stay but we opted for baths instead anyway so wasn’t a massive issue.

2026-09-13 • via Nuitee
A
Annie • solo_traveller • se
6
Cold but otherwise comfortable
Pros:

Big room, comfortable bed, nice view. Good tv.

Cons:

Broken window so it was very cold at all hours, however there was a heater that could be used. No warm water in the bath. Thin door so people could be heard outside your door, at one point someone was even singing the opera in the hallway.

2026-09-13 • via Nuitee
K
Kerstin • extended_group • de
8
2026-09-13 • via Nuitee
R
Ryszard • couple • gb
7
2026-09-13 • via Nuitee
A
Alexandra • family_with_children • de
4
Völlig überteuert. Sehr abgeperlt, nicht gut Instand gehalten. Unangenehmer Geruch.
2026-09-12 • via Nuitee
M
Michael • solo_traveller • au
8
A little charmer
Pros:

Large ground floor room. Hotel is tucked away down quiet and elegant street near Haymarket station. Can walk into the Royal Mile but also easy to catch a tram. Good value for money

Cons:

Hotel is old and a little tired but we liked its 'charm '

2026-09-12 • via Nuitee
P
Pauline • couple • au
6
Pros:

The location and staff were friendly

Cons:

The decor was dated and there was a broken chest of drawers. Would suggest a higher tv cabinet as the poster bed rails were in the way of viewing

2026-09-11 • via Nuitee
E
Eliza • solo_traveller • pl
10
2026-09-11 • via Nuitee