GHL Arsenal Hotel

Hotels
•
GHL Hoteles
9 (1843 reviews)
Getsemani, Calle del Arsenal No 8b-58 , Cartagena de Indias , CO
+57 316 0107651

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Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Air conditioning
Swimming pool
24-hour front desk
Restaurant
Room service
Business center
Terrace
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Review Highlights

Pros:
Good location
Friendly staff
Comfortable amenities
Cons:
Room maintenance issues
Limited breakfast options
Small room size

Categories

Cleanliness
8.58
Some reviews mentioned structural issues in rooms and missing items, indicating a need for attention.
Service
9.05
Friendly staff were mentioned positively, although some criticisms of attention were noted.
Location
9.59
Excellent location noted in multiple reviews for proximity to attractions.
Room Quality
8.54
Some rooms had issues such as missing shower doors and maintenance concerns.
Amenities
9.07
Good rooftop and pool facilities, but some amenities were noted as limited.
Value for Money
9.03
Reviews suggest value is decent but could be improved based on room quality.
Food and Beverage
8.58
Breakfast was noted as acceptable but not memorable.
Overall Experience
9.55
Overall, guests had a pleasant stay despite some minor issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:58

Property Description

Luxurious Amenities
Indulge in the outdoor swimming pool and free WiFi while surrounded by chic décor at GHL Arsenal Hotel. Enjoy air-conditioned rooms with garden or city views, cable TV, and minibars for your comfort.

Culinary Delights
Start your day with a delicious breakfast of cereal, tropical fruits, and Colombian coffee. Delight in local and international dishes at the restaurant, along with the best cocktails. Room service is also available for your convenience.

Convenient Location
Explore Cartagena de Indias with ease as the hotel is situated opposite the city’s convention centre and a short walk from the historical quarter. Benefit from 24-hour front desk assistance and travel tips from the tour desk for a memorable stay.

Book now for an unforgettable experience at GHL Arsenal Hotel!

Important information:

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CTG

Location

Guest Reviews

9
Based on 1843 reviews
Cleanliness: 8.58
Service: 9.05
Location: 9.59
Room Quality: 8.54
Amenities: 9.07
Value for Money: 9.03
Food and Beverage: 8.58
Overall Experience: 9.55
F
Fredy Mauricio • couple • pe
10
Perfecto
Pros:

Excelente lugar , muy bien ubicado

2026-10-30 • via Nuitee
D
De la Cruz Ortega • solo_traveller • mx
10
2026-10-29 • via Nuitee
A
Adrian Bachmann • family_with_children • do
9
Pros:

Everything however they need to be careful of the companies they allow to sell packages for activities to. We were misinformed and the experience was horrible some people might put this negative experience on the hotel

Cons:

Hotel wise was good however they need to be careful of the companies they allow to sell packages for activities to. We were misinformed and the experience was horrible some people might put this negative experience on the hotel

2026-10-28 • via Nuitee
V
Victorandres • extended_group • pe
9
Pros:

Las chicas de recepción, muy amables y colaboradores

Cons:

El Restaurante, no te permiten llevar un trago, tienes que comprarlo ahi, no tiene sentido para un hotel donde estas alojado

2026-10-27 • via Nuitee
C
Chyvanylio • solo_traveller • nl
4
2026-10-27 • via Nuitee
D
Dario • solo_traveller • co
8
Muy buena localización y gran atención al cliente
Pros:

Localización y atención

Cons:

Habitación muy pequeña, no tenía escritorio, el hotel tiene pocos sitios para trabajar

2026-10-24 • via Nuitee
B
BUSTAMANTE • family_with_children • cl
8
Pros:

La piscina y su vista

Cons:

Se escucha ruidos fuera de la habitación

2026-10-22 • via Nuitee
J
Jesus • couple • co
9
Recomendado para descansar y estar cerca a la cuidad amurallada
Pros:

La ubicación, tranquilidad y amabilidad del staff

Cons:

Poca variedad del desayuno y no me gusta realmente mucho la distribución y vista de algunos cuartos

2026-10-19 • via Nuitee
R
Rodrigo • family_with_children • de
8
Bueno
Pros:

El personal muy atento y servicial. La ubicacion es buena

Cons:

La piscina que tiene una vista muy linda, la abren muy tarde y la cierran temprano

2026-10-18 • via Nuitee
J
Juan Pablo • solo_traveller • co
10
Excelente opción para trabajar y descansar
Pros:

La ubicación es excelente tanto si vas de trabajo al centro de convenciones cómo ah vas de turismo y quieres estar cerca al centro

Cons:

Todo me gustó.

2026-10-15 • via Nuitee
B
Bravo Flórez • couple • co
10
2026-10-15 • via Nuitee
H
Hector • couple • py
8
Buena opción en Cartagena
Pros:

Moderno limpio y práctico El personal muy amable

Cons:

Tamaño de la habitación ajustado

2026-10-14 • via Nuitee
A
Angie Paola • family_with_children • co
9
2026-10-13 • via Nuitee
I
ISIDORO VICTOR • solo_traveller • es
9
2026-10-08 • via Nuitee
T
Tamar • solo_traveller • il
8
2026-10-08 • via Nuitee
I
Inès • couple • fr
10
2026-09-19 • via Nuitee
M
MOHAMED • couple • es
8
Pros:

Trato del personal, limpieza, vistas desde el bar y la piscina

Cons:

Intentar meter la propina en la factura sin pedir permiso a pesar de todos está bien cobrado; cada noche de los tres nos costó más de 150€/noche y por dejarnos la habitación de 12H a 16:30H cobrarnos 200.000 pesos; todo muy caro comida …. No pasa nada yo lo acepto y luego me quieres meter 63.000 pesos de propina ! no 😀

2026-09-17 • via Nuitee
B
Bastien • family_with_children • fr
9
Une piscine en plein Carthagene qui fait la différence
Pros:

Hotel situé dans le centre à quelques minutes à pied du centre historique, du port et des quartiers animés
Piscine en rooftop avec bar: c'est l'idéal pour mixer détente et visites

Cons:

Chambres au 4ème proche de la piscine (bruyant)
Très long pour servir le petit déjeuner

2026-09-12 • via Nuitee
P
Pau • couple • es
8
2026-09-10 • via Nuitee
Y
Yara • couple • cr
9
Exc ubicación, limpio
Pros:

Ubicación

Cons:

Un poco pequeña la habitación

2026-09-09 • via Nuitee