Royal St. Georges Hotel Interlaken - MGallery Collection

Hotels
MGallery
8.2 (828 reviews)
Höheweg 139 , Interlaken , ch

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Heating
Terrace
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Room quality concerns
High prices

Categories

Cleanliness
7.95
Some reviews noted maintenance issues suggesting cleanliness could be improved.
Service
8.95
Many reviews highlighted the staff's friendliness and helpfulness.
Location
8.95
The hotel is located in a prime area, which was consistently praised.
Room Quality
7.45
There were comments about rooms being old or in need of renovation.
Amenities
8.45
Standard amenities but room TV options were appreciated.
Value for Money
7.45
Several guests felt the price was high compared to the quality received.
Food and Beverage
7.95
Food quality was mentioned positively, but buffet variety could improve.
Overall Experience
8.45
Most guests expressed overall satisfaction despite some issues.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 01:24

Property Description

Historic Charm and Modern Luxury
Experience a blend of history and luxury at Hotel Royal-St.Georges Interlaken - MGallery Collection, housed in a historic 1908 building with a stunning façade.

Culinary Delights and Elegant Settings
Indulge in Swiss and international cuisine at the elegant restaurant, savor a generous breakfast buffet, and unwind with cocktails in the stylish bar.

Relaxation and Convenience
Enjoy free WiFi, wellness facilities, sauna access, and breathtaking mountain views from the terrace and garden. With complimentary shuttle services and proximity to ski regions, your stay will be both relaxing and convenient.

Ready to immerse yourself in luxury and history? Book your stay at Hotel Royal-St.Georges Interlaken now!

Important information:

Please inform the property in advance about the number of guests, including children, arriving with you.

Please note that all rooms are individually furnished and may be different from those shown in the room photos.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Location

Guest Reviews

8.2
Based on 828 reviews
Cleanliness: 7.95
Service: 8.95
Location: 8.95
Room Quality: 7.45
Amenities: 8.45
Value for Money: 7.45
Food and Beverage: 7.95
Overall Experience: 8.45
R
Rohit Manchanda family_with_children ae
2
Could have made better choice by staying somewhere else !!
Pros:

Location of hotel is fantastic and saving grace - AC in suites and apartments ; Staff very courteous including Pier front desk manager who tried his best to support ! And that’s it …

Cons:

Long list ..let’s start
1) Rooms unclean ; human hair on beds dirty
2) Short of housekeeping staff
3) Breakfast was limited to 3 main options ; spread was like a 2 star hotel
4) Iron are NOT provided in room , so you need to take your clothes to different floor in iron room for soft ironing yourself
5) In room dining option had only 3 choices
6) And if you order food like Omelette or Pancake in breakfast , it is extra charged even though you took suite with breakfast
The hotel management needs to invest in upgrading their food options ; add more staff during peak seasons and ensure housekeeping does a better cleaning hygiene!

2026-08-08 via Nuitee
A
Anant solo_traveller gb
4
Disappointing.
Pros:

Several of the reception staff were helpful. The cheese fondue in the restaurant menu was really nice.

Cons:

The cleaning and restaurant staff with a couple of exceptions were indifferent. The hotel seemed to be running on a skeleton staff and they took short cuts in cleaning and service.

2026-08-08 via Nuitee
M
MOHAMMED solo_traveller sa
1
2026-08-07 via Nuitee
P
Pierfrancesco family_with_children gb
5
Degli standard dell’hotel il nostro appartamento aveva solo il prezzo.
Pros:

Il pregio architettonico, la posizione, il personale, la prima colazione

Cons:

Il nostro appartamento. Sono certo saremmo stati molto bene se non fossimo stati relegati in 5 in un appartamento asfittico, senza spazio per muoversi né per sistemare le proprie cose, all’interno di un parallelepipedo in cemento sul retro. Viene presentato come idoneo ad ospitare fino a sei persone, ma in più di tre si sta male.

2026-08-06 via Nuitee
A
Alyaan couple ae
5
2026-08-06 via Nuitee
A
Atal Bahadur extended_group ca
8
2026-08-05 via Nuitee
E
Ehab family_with_children sa
9
مريح و موقع ممتاز
Pros:

الموقع جدا ممتاز و قريب من المحطة الرئيسية للقطارات و الغرفة مريحة و مرتبة و خدمة الغرف ممتازة و الافطار يوجد حلال للمسلمين و خدمة الغرف ممتازة

Cons:

السعر جدا مرتفع
كما حصل تأخير بسيط وقت الخروج بسبب تأخر حمل الحقائب
وجود جهاز واحد للقهوة في بوفيه الإفطار و عليه زحمه و الحليب ينتهي بسرعة

2026-08-04 via Nuitee
M
Mohammed family_with_children sa
6
مدينة جميلة والأسعار عالية جدا
Pros:

تعاون موظف خامل الحقاب والتكييف الموقع

Cons:

اسعر الغرفة ليست جناح مستوى ثلاث نجوم بحد ا قصى

2026-08-03 via Nuitee
B
Brian couple us
3
Pros:

Great location and the staff is great

Cons:

Tiny room with tiny bathroom. Building undermaintained. Terrible bed. Over priced.

2026-08-03 via Nuitee
R
Rashed couple ae
10
A charming hotel in an excellent location, with comfortable rooms and friendly service.
Pros:

The hotel has a beautiful and elegant atmosphere, and the location is excellent, close to the main attractions and transport links in Interlaken. The room was comfortable and spacious, the staff were welcoming and professional, and the breakfast offered a good variety.

Cons:

Some areas of the hotel and the room felt slightly dated and could benefit from renovation. Considering the price, we also expected a more luxurious overall experience.

2026-08-02 via Nuitee
G
Gil family_with_children il
5
Very dissappointing,
Pros:

The staff at reception (especially Eduardo) were nice and welcoming and the location is good!

Cons:

Housekeeping however, were the worst I have ever encountered. The room was not clean and on the second day, my son spilled some milk in our room, we've asked three times that housekeeping would replace our sheets every time reception would promise they would and we saw that they just made the bed up and did not replace anything (there were specific stains that were recognizable so you couldn't go wrong about it).
I also had medication in the room and specifically asked that the air conditioning would not be turned off. They tumrned it off anyway - twice and my renderred medication non-usable.

2026-07-25 via Nuitee
A
afshan extended_group sg
9
Very beautiful hotel with great service .
Pros:

Perfect service great location

Cons:

Costly

2026-07-21 via Nuitee
P
Pham Minh Bach extended_group us
6
Quá tệ
Pros:

Không thích

Cons:

Không đáng tiền

2026-07-21 via Nuitee
F
Fateh extended_group pk
10
2026-07-21 via Nuitee
A
Ali couple qa
10
2026-07-20 via Nuitee
M
Mohit couple in
9
Nice stay
Pros:

Very comfortable stay with lovely team, walking distance from Interlaken OST, will be happy to recommend

2026-07-18 via Nuitee
A
ANDRE ASSAD family_with_children br
9
Very nice people at reception
Pros:

VERY GOOD

Cons:

I asked several times to have my room cleaned in the morning but they said it was only possible in the afternoon until 5:00 pm. One day I asked twice as I am a platinum member and they refused . This was really not nice. Than I asked new towels as room was not cleaned and I wait 30 min with no reply . I had to go to the reception to manage the towels . At the reception staff was very nice and helped me.

2026-07-18 via Nuitee
A
Abdullah couple sa
8
Pros:

- Central location in Interlaken
- Friendly staff
- I requested to change room view and request was immediately done.

Cons:

- The process of getting out of the parking lot was a bit hectic.

2026-07-17 via Nuitee
S
Sam solo_traveller gb
10
Great hotel
Pros:

Great hotel. Amazing room so clean

2026-07-16 via Nuitee
O
Olivier solo_traveller ch
9
2026-07-16 via Nuitee