Fragrance Hotel - Balestier

Hotels
7.4 (693 reviews)
255, Balestier Road , Singapore , sg

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Non-smoking throughout
Staff adhere to local safety protocols
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
Physical distancing rules followed
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.71
Some guests mentioned cleanliness issues with dirty tables and ants.
Service
8.68
Numerous guests praised the staff for being helpful and responsive.
Location
9.02
The hotel is conveniently located near public transport and amenities.
Room Quality
7.17
Rooms are described as somewhat compact and require more space.
Amenities
6.7
Limited amenities mentioned, including no restaurant for breakfast.
Value for Money
8.16
Value aligned with location and accessible public transport.
Food and Beverage
5.21
Limited breakfast choices may lead to dissatisfaction over longer stays.
Overall Experience
7.58
Overall guests found the experience satisfactory for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:12

Property Description

Charming Hotel in Balestier with Convenient Amenities

Convenient Location: Situated in the nostalgic neighborhood of Balestier, Fragrance Hotel - Balestier is a short drive away from Novena MRT Station and Orchard Road, making it a perfect choice for exploring the city.

Comfortable Rooms: The simply decorated air-conditioned rooms feature modern amenities such as a flat-screen TV, tea/coffee making facilities, and en suite bathrooms with hot-water showers. Some rooms even offer windows or a balcony for a pleasant view.

Additional Services: Guests can easily access popular shopping destinations like Velocity Shopping Mall and Mustafa Shopping Centre. The 24-hour front desk can assist with day trip arrangements and luggage storage, while laundry services are also available on-site.

Book your stay at Fragrance Hotel - Balestier for a memorable and convenient experience!

Important information:

Kindly note that guests must be at least 18 years old to check in, and a valid physical ID (Passport or NRIC) must be presented at registration; driver’s licenses, work permits, employment passes, membership cards, and Singpass are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

7.4
Based on 693 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.02
Room Quality: 7.17
Amenities: 6.7
Value for Money: 8.16
Food and Beverage: 5.21
Overall Experience: 7.58
Y
Yuramira • solo_traveller • sg
8
The staff doing a great job keep it up...
Pros:

This deluxe twin room quite spacious & there is a mini bar..

Cons:

The Aircon got problem..nvr feel cold at all...But thanks to one of the staff forget their name... let us go to other room to sleep.The room that we chnge much more better so cooling.Thanks to the staff🙏

2026-05-25 • via Nuitee
C
Caressa • family_with_children • ph
9
2026-05-21 • via Nuitee
L
Leng Kooi • family_with_children • sg
8
2026-05-20 • via Nuitee
W
Wickrama Arachchi • family_with_children • lk
7
2026-05-15 • via Nuitee
A
Angela Christinne • extended_group • ph
8
2026-05-10 • via Nuitee
E
Ellen • solo_traveller • de
10
2026-05-07 • via Nuitee
C
Charmaine • solo_traveller • ph
7
Pros:

Room service is the best

Cons:

Too small

2026-05-06 • via Nuitee
M
MKanok • solo_traveller • th
8
คุ้มค่า
Pros:

มีตู้เย็น ปลั๊กเสียบรองรับทุกรูปแบบ มีช่องใต้เตียงให้สอดกระเป๋าเก็บได้ ใกล้ป้ายรถบัส ใกล้ฟู้ดคอร์ท พนักงานต้อนรับอัธยาศัยดี ฝากกระเป๋าได้

Cons:

หมอนแบนและมีหมอนใบเดียว ไม่มีรองเท้าสลิปเปอร์ ปิดไฟจากตรงหัวเตียงไม่ได้

2026-05-05 • via Nuitee
J
Jungco • solo_traveller • ph
1
Not recommendable
Pros:

Loc

Cons:

Theres insect in the bed and we are 3 in the room they only provide 2 pillows no toiletries we tried to refund but they daid they cannot
Room is so small for the 3 of us 1
Queen bed for 3 with 2 pillows and small blanket

2026-05-05 • via Nuitee
J
Jungco • family_with_children • ph
1
Not recommendable
Pros:

Loc

Cons:

With small insect like ant
No toiletries
2 pillows for 2 people
A quern bed for 3 people

2026-05-05 • via Nuitee
W
Wee • solo_traveller • sg
4
2026-05-02 • via Nuitee
S
Supanwiwat • solo_traveller • th
10
Pros:

บริการดีเยี่ยม มีปลั๊กแปลงสำหรับใช้งาน อุปกรณ์อำนวยความสะดวกดี ป้ายรถเมล์อยู่ใกล้

Cons:

-

2026-05-02 • via Nuitee
C
Candy • couple • sg
10
2026-05-01 • via Nuitee
T
Tang • couple • my
8
2026-04-30 • via Nuitee
A
Asyraf • family_with_children • sg
2
Bad experience
Pros:

Nil

Cons:

Room too small.
Room not sounds proof

2026-04-25 • via Nuitee
S
Smriti • solo_traveller • in
9
Overall, it was cozy and comfortable. As a suggestion, please upload better pictures to understand the room whilst booki
Pros:

It was clean and felt like home.

Cons:

No problem at all.

2026-04-24 • via Nuitee
N
Nur Asyura • extended_group • my
10
2026-04-22 • via Nuitee
I
Ivelina • family_with_children • bg
7
Pros:

The location was fine, close to bus stops.

Cons:

It honestly seemed dirty and old. Quite disappointing given that the photos looked much better.

2026-04-18 • via Nuitee
S
Sre Chitra • family_with_children • in
9
Easy accessibility
Pros:

Bus stop nearby, just 2 mins walk. Responsive staff.

Cons:

Nothing

2026-04-13 • via Nuitee
Y
YINENG • family_with_children • cn
8
2026-04-09 • via Nuitee