Fragrance Hotel - Balestier

Hotels
7.4 (721 reviews)
255, Balestier Road , Singapore , sg
+65 6252 6888

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Family rooms
Lift / Elevator
Laundry
Luggage storage
Non-smoking throughout
See all facilities

Review Highlights

Pros:
Helpful staff
Convenient location
Cons:
Cleanliness issues
Limited amenities

Categories

Cleanliness
6.71
Some guests mentioned cleanliness issues with dirty tables and ants.
Service
8.68
Numerous guests praised the staff for being helpful and responsive.
Location
9.02
The hotel is conveniently located near public transport and amenities.
Room Quality
7.17
Rooms are described as somewhat compact and require more space.
Amenities
6.7
Limited amenities mentioned, including no restaurant for breakfast.
Value for Money
8.16
Value aligned with location and accessible public transport.
Food and Beverage
5.21
Limited breakfast choices may lead to dissatisfaction over longer stays.
Overall Experience
7.58
Overall guests found the experience satisfactory for short stays.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-16 04:12

Property Description

Charming Hotel in Balestier with Convenient Amenities

Convenient Location: Situated in the nostalgic neighborhood of Balestier, Fragrance Hotel - Balestier is a short drive away from Novena MRT Station and Orchard Road, making it a perfect choice for exploring the city.

Comfortable Rooms: The simply decorated air-conditioned rooms feature modern amenities such as a flat-screen TV, tea/coffee making facilities, and en suite bathrooms with hot-water showers. Some rooms even offer windows or a balcony for a pleasant view.

Additional Services: Guests can easily access popular shopping destinations like Velocity Shopping Mall and Mustafa Shopping Centre. The 24-hour front desk can assist with day trip arrangements and luggage storage, while laundry services are also available on-site.

Book your stay at Fragrance Hotel - Balestier for a memorable and convenient experience!

Important information:

Kindly note that guests must be at least 18 years old to check in, and a valid physical ID (Passport or NRIC) must be presented at registration; driver’s licenses, work permits, employment passes, membership cards, and Singpass are not accepted.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SIN

Location

Guest Reviews

7.4
Based on 721 reviews
Cleanliness: 6.71
Service: 8.68
Location: 9.02
Room Quality: 7.17
Amenities: 6.7
Value for Money: 8.16
Food and Beverage: 5.21
Overall Experience: 7.58
N
nasir • solo_traveller • ch
7
Pros:

Service

Cons:

Very small room s but in web pic look like big

2026-08-29 • via Nuitee
S
sherlaine • couple • ph
9
2026-08-28 • via Nuitee
I
Ionela • family_with_children • it
10
2026-08-27 • via Nuitee
V
Vinitha • couple • au
1
I cancelled the second day booking after 1st day stay - but they didn’t cancel and never refunded the money. No respons
Pros:

Nothing

Cons:

Everything including poor customer service and no response

2026-08-26 • via Nuitee
S
Soesila • family_with_children • nl
4
Slecht
Pros:

Klein kamertje met een kleine tv

Cons:

Er waren heel veel mieren op bed en overal

2026-08-24 • via Nuitee
C
CHIEN-PING • solo_traveller • tw
8
2026-08-21 • via Nuitee
W
WENLING • family_with_children • tw
8
櫃檯人員友善，我們一家老小出遊，櫃檯人員Jimmy也協助我們查看車子接送，旅遊相關問題也提供很好的建議。讚讚👍
Pros:

乾淨整齊

Cons:

地點附近沒有地鐵，搭公車比較方便。

2026-08-17 • via Nuitee
W
WEI LUN • solo_traveller • tw
10
此旅宿在新加坡對於想要簡單住宿的旅客是十分物超所值的選擇
Pros:

乾淨整潔

Cons:

房間格局不好冷氣下面吹不到

2026-08-16 • via Nuitee
J
Jasten • family_with_children • ph
8
Our whole stay is okay for the whole family
Pros:

The location is good and not too crowded.

Cons:

The airconditioning system is already weak.

2026-08-12 • via Nuitee
R
Rudyanto • family_with_children • id
6
2026-08-10 • via Nuitee
N
Nizza Mae • extended_group • jp
8
2026-08-07 • via Nuitee
R
ronac669 • Family
10
Worth The Money
Pros:

The place is Good for the money the staff are friendly and always smiling thanks for accomodating us during our stay for 4 days.

2026-08-03 • via Tripadvisor
M
monica • family_with_children • it
8
Pros:

Posizione super vicino a diverse fermate dei bus e ad un mercato coperto dove poter mangiare.

Cons:

Camere un po’ piccole.

2026-07-24 • via Nuitee
F
Fedorchenko Tatiana • solo_traveller • ru
8
Мой отпуск в Сингапуре
Pros:

Чистое постельное белье,удобные кровати, доброжелательный персонал, холодильник в номере. Душ и туалет в номере. В целом неплохо

Cons:

Несколько далековато от метро, но рядом есть автобусная остановка . Маловат размер номера. Душ прям над унитазом, очень тесно.

2026-07-19 • via Nuitee
K
Khairi Al Haqq • solo_traveller • sg
10
2026-07-08 • via Nuitee
K
Kevin Chan Lim • solo_traveller • ph
10
2026-07-06 • via Nuitee
O
Ow • solo_traveller • sg
3
Pros:

Only the location. The rest are Poor.

Cons:

worst than hotels in geylang. No towels and disposable cups. Room small n cramp. I Book for my relatives from taiwan and I find it so embarrassing.

2026-07-04 • via Nuitee
W
William • solo_traveller • cr
7
Budget option in an expensive hotel city
Pros:

Even though it's not near to the main tourist sites, I really enjoyed the location. Lots of restaurants nearby and the Whampoa hawker centre is pretty much right across the street. Also convenience stores and whatever else you might need is within walking distance. The room was very small, however, and after 3 nights I was ready to leave just for this reason alone. Everything was decently clean and the staff was friendly. Hot water, air conditioning and WiFi worked well.

Cons:

Unlucky for us but the were in the middle of three days of maintence during our stay, which generated noise on our floor. They kindly offered to move us to another room, on a different floor, to avoid this inconvenience, however, it would've been a downgrade as far as the room type, so we couldn't accept.

2026-06-23 • via Nuitee
R
Rhea • family_with_children • ph
8
2026-06-23 • via Nuitee
J
Jolyn • solo_traveller • ph
9
2026-06-23 • via Nuitee