Hyatt Centric Ballygunge Kolkata

Hotels
•
Hyatt Centric
8.9 (565 reviews)
17 Garcha, 1st Lane, Ballyguange , Kolkata , IN

Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Excellent service
Great food options
Cons:
Location could be better
Some feedback requests were excessive

Categories

Cleanliness
8.76
Rooms were clean and very comfortable.
Service
9.43
The staff were very professional, helpful, and friendly.
Location
8.27
Distance to the airport and other attractions; access road is tricky.
Room Quality
8.72
Newly remodeled rooms with comfortable beds.
Amenities
9.15
Excellent facilities including a rooftop pool.
Value for Money
8.71
Good value with high-quality service and food.
Food and Beverage
9.26
Food was first class, particularly at breakfast.
Overall Experience
8.93
Great overall experience with attentive staff.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 15:47

Property Description

Cultural Immersion
Discover the vibrant neighborhood of Ballygunge and immerse yourself in the rich cultural tapestry of Kolkata.

Unique Dining Experiences
Indulge in three distinct dining venues offering a mix of local and international cuisine, accompanied by a tailored regional cocktail programme.

Artful Accommodations
Experience a blend of traditional art and modern decor in the 93 rooms and 7 suites, creating a unique and luxurious stay.

To experience the perfect blend of modern luxury and cultural immersion at Hyatt Centric Ballygunge Kolkata, book your stay now!

Important information:

Please note that the guests are required to carry a valid photo ID during check in. All Indian Nationals are required to carry Driver’s License, Passport, Voter ID, Aadhar or any ID issued by Central/State Government. All International guests are required to carry a valid passport and visa. The property will not accept PAN card as a photo ID proof.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:30 PM
Airport code: CCU

Location

Guest Reviews

8.9
Based on 565 reviews
Cleanliness: 8.76
Service: 9.43
Location: 8.27
Room Quality: 8.72
Amenities: 9.15
Value for Money: 8.71
Food and Beverage: 9.26
Overall Experience: 8.93
A
alexandra • couple • za
10
wow-the best stay on our 3 week trip
Pros:

Our favorite hotel on our trip-the staff were super friendly and personable-amazing breakfast-great modern facilities-wow,wow,wow-we loved it!Lovely pool and gym area.

Cons:

Absolutely perfect

2026-10-31 • via Nuitee
M
Manohar • couple • in
10
Great place to stay
Pros:

Great location. Close to markets. Easy to access. Rooms were very well maintained. Good restaurants and good food. Very helpful staff

Cons:

Liked everything

2026-10-28 • via Nuitee
K
KIRRILY • solo_traveller • au
9
Lovely Staff and Property
Pros:

This property seems quite new, well maintained and perfectly situated just south of the city centre in Ballygunge. The rooms were clean and comfortable - especially the bed! Breakfast was good with many options and the hotel has a pool spa and rooftop bar / restaurant. Ballygunge was a great neighborhood to stay particularly during Durga Puja. Customer service was exemplary with a special shout out to Mme Bidisha Biswas who went above and beyond to make my stay comfortable and little bit extra. Highly recommend if you want a comfortable luxury stay in Kolkata with wonderful service.

2026-10-25 • via Nuitee
A
Al • family_with_children • gb
8
2026-10-24 • via Nuitee
A
Al • family_with_children • gb
8
2026-10-24 • via Nuitee
A
alberto • solo_traveller • it
7
L'hotel è molto bello ma la stanza era così rumorosa che davvero il soggiorno non mi è piaciuto
Pros:

L'hotel è in una ottima posizione per visitare Kolkata. Tutto il personale è estremamente gentile e amichevole, soprattutto i ragazzi che lavorano al ristorante del 7 piano.

Cons:

Ero ospite nella stanza 625. Purtroppo, pur essendo una suite, il rumore ogni notte era fortissimo e non si riusciva a riposare. La stanza è sotto il ristorante è, fino alle 2 di notte, si sentivano fortissimi rumori di tavoli che si spostavano, sedie trascinate e chiasso di ogni tipo. Trovo davvero assurdo che una stanza che costa molto rispetto alle altre venga sistemata in un punto così fastidioso e rumoroso. IL rapporto qualità prezzo, ovviamente, non è per nulla conveniente e sono rimasto molto deluso

2026-10-21 • via Nuitee
A
Aldridge • solo_traveller • in
10
2026-10-17 • via Nuitee
A
Anna • solo_traveller • gb
8
Very nice hotel with great facilities
Pros:

Beautiful modern hotel in good location, staff were excellent and very attentive, room had everything you needed. Location was accessible with taxis. Rooftop pool and restaurant were stunning.

Cons:

The food service was mixed as food never arrived together. This feedback was given to the hotel restaurant manager and they took it onboard and said they would look to change that.

2026-10-16 • via Nuitee
I
Isabella Nina • couple • cz
8
2026-10-14 • via Nuitee
D
Daniela • couple • cz
9
2026-10-12 • via Nuitee
P
Pranjal • solo_traveller • in
10
Pros:

Hospitality was too notch.

2026-09-18 • via Nuitee
D
Danica • couple • de
10
Großartig
2026-09-15 • via Nuitee
A
Antar Bandyopadhyay • solo_traveller • in
10
Excellent! Excellent! Excellent! :)
Pros:

Excellent hotel in all respect. The best is the morning breakfast which is fabulous. If you are staying there then definitely try their granola, freshly baked croissants and wonderfully made omelettes. One of the best and my favorite hotel in the city.

Cons:

Everything were great. Thank you.

2026-09-09 • via Nuitee
P
Palavi • solo_traveller • in
10
2026-08-31 • via Nuitee
J
Jayant • solo_traveller • in
10
2026-08-27 • via Nuitee
S
Sakshi • family_with_children • in
10
Wonderful staff and new and lovely hotel, great location and food.
Pros:

The hotel made me feel like I was at home, the staff was extremely hospitable and warm and made sure all our needs were met - be it early checkin by a few hours (unusual for a hotel to do this), breakfast was served everyday with sandesh (something we had casually requested and they made sure we got it everyday especially for us). Chef Mandeep would personally come see us after every meal and check in. His momos and Ema Datshi were delicious. The hotel location is excellent. They have a lovely lounge too at the rooftop which was great to meet up with some local friend. It was a wonderful experience and I would highly recommend everyone to stay here.

Cons:

Nothing.

2026-08-23 • via Nuitee
R
Ramdas • solo_traveller • in
10
Hyatt Centric Ballygunge, Calcutta
Pros:

I liked everything about the place. Since I didn't eat anything there, I can't comment about the food

2026-08-20 • via Nuitee
F
Francesca • solo_traveller • be
10
2026-08-18 • via Nuitee
C
chiranjibi Prasad • couple • np
8
Pros:

Breakfast ggod. At the time of check in the room 419 was not good. Th strong mouldy smell come throught out day and night. After requeting them they change the room and we felt comfortable.

2026-08-16 • via Nuitee
S
Singh • solo_traveller • in
4
2026-08-15 • via Nuitee