Citadines Uplands Kuching

Hotels
•
Citadines
8.1 (982 reviews)
No 55, Jalan Simpang Tiga , Kuching , my

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Children allowed
Pets allowed

Facilities

Fitness facilities (surcharge)
Parking
Non-smoking rooms
Air conditioning
Swimming pool
Room service
Terrace
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Comfortable beds
Friendly staff
Strategic location
Affordable pricing
Cons:
Noise from construction
Limited food options
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
6.81
Room quality issues mentioned, towels had yellow stains, the building is run-down.
Service
9.28
Staff described as friendly, helpful, and efficient.
Location
9.82
Strategic location noted multiple times, near shopping mall, and airport.
Room Quality
6.77
Issues with furniture and soundproofing, but some rooms are comfortable.
Amenities
8.3
Pool and gym noted positively, but some amenities were lacking.
Value for Money
8.76
Affordability mentioned positively in context of the stay.
Food and Beverage
6.31
Limited choices and taste of food were criticized.
Overall Experience
8.78
General satisfaction with a few flaws mentioned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:32

Property Description

Convenient Location near The Spring Shopping Mall
Modern Accommodation with Free WiFi
Relaxing Outdoor Pool and Kids' Pool

Book now for a comfortable stay at Citadines Uplands Kuching and enjoy the convenience of modern amenities and a prime location near shopping and dining options.

Important information:

From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted. Please note that breakfast serving style will be Breakfast to go. Pets are allowed on request. There is a surcharge of 50% off the room rate and pre-booking is required. Please contact the property for more information. Terms and conditions applied.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Parking is subject to availability due to limited spaces.
This property does not accommodate bachelor(ette) or similar parties.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: KCH

Property Policies

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

  • Parking

    Public parking is possible on site (reservation is not needed) and costs MYR 2 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    Children from 7 years old to 17 years old stay for MYR 116.60 per person per night when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

8.1
Based on 982 reviews
Cleanliness: 6.81
Service: 9.28
Location: 9.82
Room Quality: 6.77
Amenities: 8.3
Value for Money: 8.76
Food and Beverage: 6.31
Overall Experience: 8.78
T
Tan • solo_traveller • id
7
Spacious room comes with a little kitchen. Good for long term stay.
Pros:

This hotel sits in a quiet place that is close to a nice mall, Spring Mall. There are restaurants nearby. There is a cozy nice Island cafe on the ground floor. Very close to the airport. Not far to the river front by taxi. You could wash your clothes in this hotel.

Cons:

Wish the washroom could be upgraded.

2026-05-23 • via Nuitee
B
Bernardine • solo_traveller • my
7
Pros:

The service, location, comfy room and large swimming pool

Cons:

Bed sheet got pale colour of blood stain, would be nice if got smart TV

2026-05-23 • via Nuitee
T
Tery • couple • id
8
Pros:

All the front desk officers and facilities Location is great as well.

Cons:

The room make up speed. The breakfast and some of the room has heavy odor. Room 616 smaller bedroom.

2026-05-22 • via Nuitee
R
Ronny Mclane • family_with_children • my
9
Pros:

Good area for shopping and eat

2026-05-21 • via Nuitee
4
4567 • couple • my
8
2026-05-20 • via Nuitee
N
Nelson • couple • my
8
2026-05-14 • via Nuitee
N
Nelson • solo_traveller • my
7
Good
Pros:

Clean and comfy

Cons:

They didnt take note my preference for an extra bed. Eventhoigh i was telling them face to face

2026-05-14 • via Nuitee
M
Mohamad • couple • my
10
2026-05-09 • via Nuitee
D
Dave • couple • my
8
2026-05-07 • via Nuitee
J
Jamel • couple • my
9
Very cosy and near the shopping area
Pros:

Conveniently and affordable

2026-05-04 • via Nuitee
C
Chaok • solo_traveller • my
9
Pros:

👍👍

Cons:

The coffee hse.Food must upgrade more variety Menu

2026-05-03 • via Nuitee
J
Jeffrey • extended_group • my
7
Comfy place, great location. The hotel needs a refurbishment and better cleaning.
Pros:

Location is great. Spacious well-furnished studio apartment.

Cons:

The hotel needs a bit of sprucing up. It could have been cleaner.

2026-05-02 • via Nuitee
P
Preghaladhan • family_with_children • my
7
Pros:

The room was good and clean

Cons:

Outside room not impressive. Simple buffer bfast.

2026-04-29 • via Nuitee
P
Preghaladhan • solo_traveller • my
7
Pros:

The room

Cons:

Outside room

2026-04-29 • via Nuitee
E
EDDIE • family_with_children • my
8
2026-04-29 • via Nuitee
N
Nur • solo_traveller • my
6
2026-04-27 • via Nuitee
(
(KPDN-HQ) • solo_traveller • my
9
Pros:

Facilities etc ; iron, very important...coway

2026-04-21 • via Nuitee
E
EMPIANG • family_with_children • my
9
2026-04-20 • via Nuitee
C
CATGZ • family_with_children • my
8
2026-04-08 • via Nuitee
C
CATGZ • family_with_children • my
8
2026-04-08 • via Nuitee