Haven Hotel Rotterdam, Curio Collection by Hilton

Hotels
8.7 (8592 reviews)
Leuvehaven 77 , Rotterdam , NL
+31 10 217 5757

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Great location
Friendly staff
Cons:
Cleanliness issues
Room maintenance problems

Categories

Cleanliness
8.03
There were multiple cleanliness issues mentioned, such as lack of vacuuming and dirty windows in the wellness area.
Service
9.5
Most reviews appreciated the staff's attentiveness and friendliness during their stay.
Location
9.54
The location was frequently highlighted as excellent and convenient for exploring the area.
Room Quality
7.99
Some issues were noted with room amenities and maintenance, such as non-working appliances and poor bathroom finishing.
Amenities
9.02
Amenities like the gym and pool were appreciated, although there were some complaints about the spa.
Value for Money
8.48
Considering the price paid, some guests felt the value was lacking due to service and room issues.
Food and Beverage
8.03
The breakfast quality and choices were criticized by some guests.
Overall Experience
9
General enjoyment of the stay even with some highlighted issues, leading to a mostly positive sentiment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 09:36

Property Description

Luxurious 5-Star Mainport Hotel Rotterdam

Indulgent Spa and Wellness Facilities
Experience ultimate relaxation at Spa Heaven and wellnessclub H20 with an indoor pool, Finnish sauna, and panoramic sauna overlooking the Rotterdam Skyline. Unwind with massages, body treatments, and more.

Elegant Design Rooms
Each room at Mainport Hotel Rotterdam features a luxurious XXL signature bed, whirlpool, walk-in shower, and air-conditioning. Enjoy high-end amenities like a mirror TV, Illys espresso machine, and plush bathrobes.

Gastronomic Delights and On-Site Bar
Start your day with a live-cooking breakfast buffet at Restaurant Down Under and savor à-la-carte dishes at the hotel's restaurant. Conclude your evening with a wide selection of drinks at On The Rocks cocktail bar.

Book your stay at Mainport Hotel Rotterdam for a truly lavish experience.

Important information:

Please note that all staying guests must be over 18 years old. The minimum check-in age is 18 years. Children under 18 are only allowed to stay once accompanied by a staying parent or guardian.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Payment before arrival by bank transfer is required. The property will contact you after you book to provide instructions.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: AMS

Location

Guest Reviews

8.7
Based on 8592 reviews
Cleanliness: 8.03
Service: 9.5
Location: 9.54
Room Quality: 7.99
Amenities: 9.02
Value for Money: 8.48
Food and Beverage: 8.03
Overall Experience: 9
J
Jan • couple • de
4
2026-09-19 • via Nuitee
R
Rakel • couple • il
9
2026-09-19 • via Nuitee
R
Rocco • couple • ch
8
2026-09-19 • via Nuitee
M
Michaela • solo_traveller • de
6
Cons:

Loud , herd the tram

2026-09-18 • via Nuitee
K
Kevin • solo_traveller • gb
9
2026-09-18 • via Nuitee
R
Rinaldo • solo_traveller • de
10
2026-09-17 • via Nuitee
M
MARTHA • couple • gr
8
2026-09-17 • via Nuitee
A
Alfredo • solo_traveller • mx
10
Pros:

Nos gustó mucho. La vista, el cuarto, el personal, el desayuno.

Cons:

Que se sale el agua de la regadera.

2026-09-17 • via Nuitee
D
Diego • couple • be
10
Voor ons 2de keer dit prachtig hotel. Goed gelegen prachtige top kamers .
Pros:

Ontbijt was geweldig uitgebreid.
Voor iedereen keuze genoeg.

Cons:

Kleine tip. De spiegeleitjes zou ik persoonlijk bakken bij vraag van de gast. Deze waren op voorhand gebakken en vond ze direct koud.
Voor de rest top.

2026-09-16 • via Nuitee
N
Nils • family_with_children • be
8
2026-09-15 • via Nuitee
D
Diane • family_with_children • gb
10
Excellent hotel, with lovely staff and amenities.
Pros:

Room very clean and spacious. Had a sauna in the bathroom so that was an AA++ for us. I actually had time to use it also, and it was fab.

Cons:

Would have liked room service options. I didn't manage to order room service.
I also did not get a chance to see the gym or swimming pool (my own fault).

2026-09-15 • via Nuitee
A
Annick • couple • be
6
Te duur voor de faciliteiten die er waren
Pros:

De ligging, het ontbijt en het goede bed

Cons:

De wellness was ontgoochelend… zeer beperkt, zwembadwater koud, geen massages mogelijk.
Geen streaming op de tv mogelijk.

2026-09-13 • via Nuitee
G
Guillaume • couple • be
10
Incroyable
Pros:

Tout

Cons:

Rien

2026-09-13 • via Nuitee
P
Peters • solo_traveller • nl
10
2026-09-12 • via Nuitee
L
Lalokhon • couple • tj
10
2026-09-11 • via Nuitee
C
Coshan • couple • nl
8
2026-09-09 • via Nuitee
V
Vladimir • couple • bg
7
Cons:

There was a problem with housekeeping service - even the first day the room was not cleaned at all and the explanation was a problem with the hotel system. The last night there was a false fire alarm at 00:30 and all guests were forced to go out during the night.

2026-09-09 • via Nuitee
A
ali • couple • kw
10
2026-09-09 • via Nuitee
A
ali • couple • kw
10
2026-09-09 • via Nuitee
L
Leslie • couple • us
6
A solid 4 star Hilton
Pros:

The location is good and the staff tried to be helpful.

Cons:

It’s a Hilton. Although it billed itself as a 5 star, it most definitely is not. Also, hotel food offerings were limited.

2026-09-08 • via Nuitee