ibis Valparaiso

Hotels
ibis
8.3 (3831 reviews)
Avenida Errazuriz 811 , Valparaíso , cl

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Heating
Family rooms
Pets allowed
Lift / Elevator
See all facilities

Review Highlights

Pros:
Great Location
Friendly Service
Comfortable Rooms
Cons:
Food Quality Issues
Value for Money Concerns
Cleanliness Complaints

Categories

Cleanliness
8.1
Cleanliness was mentioned positively, but some issues regarding the overall condition were highlighted.
Service
8.9
The service received high praise for being friendly and helpful across multiple reviews.
Location
8.8
Numerous reviews pointed out excellent location near key attractions and views.
Room Quality
8.4
Rooms were described as comfortable with several positive comments, though some issues were noted.
Amenities
8.1
Amenities received mixed reviews, particularly about the lack of variety in food and some service issues.
Value for Money
7.9
Several guests felt the hotel was overpriced for the amenities provided.
Food and Beverage
7.6
Food quality received considerable criticism; however, breakfast was generally appreciated.
Overall Experience
8.6
Positive experiences overall, with guests recommending the hotel despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:23

Property Description

Prime Location

Hotel Ibis Valparaiso, just 200 meters from the pier and 2 km from La Sebastiana museum, offers the perfect base to explore Valparaíso.

Modern Amenities

Enjoy free Wi-Fi, a restaurant, and a business center during your stay. The rooms feature private bathrooms, flat-screen TVs, and air conditioning for your comfort.

Exceptional Service

With a 24-hour front desk, our dedicated staff is always available to assist you during your stay.

Book your stay at Hotel Ibis Valparaiso now and experience the best of Valparaíso with ease.

Important information:

Please note all guests under 18 years of age must present valid identification (ID or passport only) upon check in and be accompanied by a parent or legal guardian (proof of custody or notarized parental authorization is required).

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

Pets can be accommodated for CLP 12,000 per pet per night upon request. Valid up-to-date vaccination documents must be presented on arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Location

Guest Reviews

8.3
Based on 3831 reviews
Cleanliness: 8.1
Service: 8.9
Location: 8.8
Room Quality: 8.4
Amenities: 8.1
Value for Money: 7.9
Food and Beverage: 7.6
Overall Experience: 8.6
R
Ronald solo_traveller cl
7
2026-08-06 via Nuitee
A
Aleksei solo_traveller ru
8
Pros:

Отель даёт скидку на парковку. Есть обогреватель. Хороший завтрак.

Cons:

Невкусные коктейли на баре.

2026-08-05 via Nuitee
M
Marcela couple cl
10
2026-08-05 via Nuitee
C
Carolijn couple nl
8
Heerlijk
Pros:

Goede plek in de stad, geweldig uitzicht op de haven, grote kamer met twee ramen én een bureau, en we troffen het met zeer aardig en Engels sprekend personeel: prima ontbijt

Cons:

De koffie bij het ontbijt is veel te slap voor koffieliefhebbers, lijkt wel thee.

2026-08-05 via Nuitee
C
Carla family_with_children cl
8
"Excelente ubicación, atención cordial y una estadía muy grata; , sin duda volveria a hospedarme
Pros:

Personal amable y atento,instalacionaes limpias , ordenadas , buen desayuno

Cons:

----------

2026-08-03 via Nuitee
L
Loreto solo_traveller cl
9
2026-08-03 via Nuitee
T
Trevia Madueño solo_traveller cl
7
2026-08-03 via Nuitee
M
Montecinos solo_traveller cl
8
2026-08-03 via Nuitee
J
JocelynnRiquelme solo_traveller cl
10
Volvería a hospedarme en Ibis
Pros:

La atención del personal y el desayuno, tenía mucha variedad para todos los gustos

Cons:

Solo un detalle de la ducha que la informé en recepción, pero lo demás excelente

2026-08-03 via Nuitee
O
Oliva couple cl
10
2026-08-03 via Nuitee
D
Doris solo_traveller cl
10
2026-08-03 via Nuitee
A
Alejandro couple cl
8
Buena
Pros:

Ubicación y lo simple del funcionamiento

Cons:

El estacionamiento, hay q pagarlo aparte

2026-08-03 via Nuitee
M
Maria Jose solo_traveller cl
5
2026-07-25 via Nuitee
C
Constanza solo_traveller cl
9
Pros:

La ubicación es muy buena. El desayuno estuvo bien. La habitación y la cama muy cómoda. No sentimos mucho ruido, dormimos bien.
Relación precio/calidad excelente.

Cons:

Para el precio todo estuvo bien.

2026-07-25 via Nuitee
P
PEDRO solo_traveller cl
10
2026-07-24 via Nuitee
F
Francisco family_with_children cl
4
Pago de parking
Pros:

El desayuno precio calidad

Cons:

Pagar el estacionamiento consecionado

2026-07-24 via Nuitee
I
iribarren couple cl
9
2026-07-23 via Nuitee
A
Ana solo_traveller cl
10
2026-07-23 via Nuitee
R
Rafael couple cl
7
Pros:

It was overall good, everything in order

Cons:

I got assigned a special needs room somehow which was a little weird (I don’t have any disabilities)

2026-07-23 via Nuitee
P
PEDRO solo_traveller cl
10
Todo perfecto
Pros:

La comodidad y tranquilidad.

2026-07-22 via Nuitee