ibis Valparaiso

Hotels
ibis
8.3 (3718 reviews)
Avenida Errazuriz 811 , Valparaíso , cl

Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great Location
Friendly Service
Comfortable Rooms
Cons:
Food Quality Issues
Value for Money Concerns
Cleanliness Complaints

Categories

Cleanliness
8.1
Cleanliness was mentioned positively, but some issues regarding the overall condition were highlighted.
Service
8.9
The service received high praise for being friendly and helpful across multiple reviews.
Location
8.8
Numerous reviews pointed out excellent location near key attractions and views.
Room Quality
8.4
Rooms were described as comfortable with several positive comments, though some issues were noted.
Amenities
8.1
Amenities received mixed reviews, particularly about the lack of variety in food and some service issues.
Value for Money
7.9
Several guests felt the hotel was overpriced for the amenities provided.
Food and Beverage
7.6
Food quality received considerable criticism; however, breakfast was generally appreciated.
Overall Experience
8.6
Positive experiences overall, with guests recommending the hotel despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:23

Property Description

Prime Location

Hotel Ibis Valparaiso, just 200 meters from the pier and 2 km from La Sebastiana museum, offers the perfect base to explore Valparaíso.

Modern Amenities

Enjoy free Wi-Fi, a restaurant, and a business center during your stay. The rooms feature private bathrooms, flat-screen TVs, and air conditioning for your comfort.

Exceptional Service

With a 24-hour front desk, our dedicated staff is always available to assist you during your stay.

Book your stay at Hotel Ibis Valparaiso now and experience the best of Valparaíso with ease.

Important information:

Please note all guests under 18 years of age must present valid identification (ID or passport only) upon check in and be accompanied by a parent or legal guardian (proof of custody or notarized parental authorization is required).

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

Pets can be accommodated for CLP 12,000 per pet per night upon request. Valid up-to-date vaccination documents must be presented on arrival.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3718 reviews
Cleanliness: 8.1
Service: 8.9
Location: 8.8
Room Quality: 8.4
Amenities: 8.1
Value for Money: 7.9
Food and Beverage: 7.6
Overall Experience: 8.6
C
Claudia Alejandra family_with_children cl
7
Bien, precio calidad
Pros:

Relación precio calidad BIEN

Cons:

Personal del desayuno desagradable

2026-06-20 via Nuitee
G
Guy solo_traveller fr
9
Pros:

Hôtel très bien placé
Personnel très aimable et aidant
Très propre

Cons:

Néant

2026-06-20 via Nuitee
F
FC family_with_children cl
10
2026-06-19 via Nuitee
A
Alvaro couple cl
10
2026-06-19 via Nuitee
C
Cristian solo_traveller cl
9
Estadía fin de semana
Pros:

El desayuno contundente

2026-06-18 via Nuitee
G
González Cortés solo_traveller cl
6
2026-06-18 via Nuitee
L
Lilliana solo_traveller cr
9
2026-06-15 via Nuitee
C
Carolina solo_traveller cl
6
Pros:

Lo mejor es la ubicación, y que estaba muy limpio

Cons:

Lo peor es que tengan vasos desechables en el baño, vaso de café como parte de los accesorios del baño. Tampoco me gustó que se deba pagar por separado el estacionamiento, y que al elegir habitación con vista al mar sea con vista a los contenedores.

2026-06-14 via Nuitee
P
Pablo Barrera extended_group cl
10
Pros:

la Ubicacion

2026-06-10 via Nuitee
I
Ignacio Javier family_with_children cl
10
2026-06-09 via Nuitee
M
Miguel Angel couple co
10
2026-06-09 via Nuitee
V
Victor extended_group cl
8
Acogedor
Pros:

La amabilidad del personal

Cons:

Los tamaños de las camas

2026-06-09 via Nuitee
P
peter solo_traveller gb
9
2026-06-08 via Nuitee
A
AGUSTIN family_with_children cl
8
2026-06-08 via Nuitee
A
AGUSTIN family_with_children cl
8
2026-06-08 via Nuitee
G
Guissela family_with_children cl
10
Pros:

Limpieza excelente

2026-06-08 via Nuitee
A
André Felipe solo_traveller br
10
2026-06-08 via Nuitee
M
Milt solo_traveller cl
10
Pros:

La comodidad de la habitación la privacidad y su limpieza

Cons:

Solo un detalle pequeñito , a eso de las 3 de la mañana se escuchaba que alguien hablaba muy fuerte en el pasillo desconozco si eran pasajeros o algún trabajador nocturno, Pero solo duró unos 20 minutos y después nada más ...

2026-06-08 via Nuitee
S
SandyGomez solo_traveller cl
10
2026-06-07 via Nuitee
N
Noelia solo_traveller cl
10
2026-06-06 via Nuitee