ibis Valparaiso

Hotels
•
ibis
8.3 (3676 reviews)
Avenida Errazuriz 811 , Valparaíso , cl

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Children allowed
Pets allowed

Facilities

Non-smoking rooms
Air conditioning
Restaurant
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Fax/photocopying
See all facilities

Review Highlights

Pros:
Great Location
Friendly Service
Comfortable Rooms
Cons:
Food Quality Issues
Value for Money Concerns
Cleanliness Complaints

Categories

Cleanliness
8.1
Cleanliness was mentioned positively, but some issues regarding the overall condition were highlighted.
Service
8.9
The service received high praise for being friendly and helpful across multiple reviews.
Location
8.8
Numerous reviews pointed out excellent location near key attractions and views.
Room Quality
8.4
Rooms were described as comfortable with several positive comments, though some issues were noted.
Amenities
8.1
Amenities received mixed reviews, particularly about the lack of variety in food and some service issues.
Value for Money
7.9
Several guests felt the hotel was overpriced for the amenities provided.
Food and Beverage
7.6
Food quality received considerable criticism; however, breakfast was generally appreciated.
Overall Experience
8.6
Positive experiences overall, with guests recommending the hotel despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-06 12:23

Property Description

Prime Location

Hotel Ibis Valparaiso, just 200 meters from the pier and 2 km from La Sebastiana museum, offers the perfect base to explore Valparaíso.

Modern Amenities

Enjoy free Wi-Fi, a restaurant, and a business center during your stay. The rooms feature private bathrooms, flat-screen TVs, and air conditioning for your comfort.

Exceptional Service

With a 24-hour front desk, our dedicated staff is always available to assist you during your stay.

Book your stay at Hotel Ibis Valparaiso now and experience the best of Valparaíso with ease.

Important information:

Please note all guests under 18 years of age must present valid identification (ID or passport only) upon check in and be accompanied by a parent or legal guardian (proof of custody or notarized parental authorization is required).

LOCAL TAX LAW
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%.

Foreign tourists: to be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won’t be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA).

* This additional fee (IVA) is not included in the hotel rates and must be paid separately.

Foreign business travelers, who require a printed invoice, will also be charged the additional 19% regardless of the length of their stay in Chili.

Pets can be accommodated for CLP 12,000 per pet per night upon request. Valid up-to-date vaccination documents must be presented on arrival.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SCL

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 11 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed. Charges may be applicable.

Location

Guest Reviews

8.3
Based on 3676 reviews
Cleanliness: 8.1
Service: 8.9
Location: 8.8
Room Quality: 8.4
Amenities: 8.1
Value for Money: 7.9
Food and Beverage: 7.6
Overall Experience: 8.6
A
Alfredo Santa Cruz • solo_traveller • bo
9
Pros:

La ubicación

Cons:

Que los ascensores no funcionaban bien.
Que la tarjeta para entrar a la habitación se desmagnetizaba costantemente.

2026-05-23 • via Nuitee
F
Francisca • solo_traveller • cl
10
Pros:

La ubicación

Cons:

Estacionamiento

2026-05-21 • via Nuitee
C
Campos • solo_traveller • cl
10
2026-05-21 • via Nuitee
C
Cláudia • solo_traveller • cl
10
2026-05-21 • via Nuitee
A
Alfredo Santa Cruz • family_with_children • bo
9
Pros:

Buen desayuno

Cons:

Los ascensorea no funciona bien y la tarjeta de ingreso a la piesa cada vez se desmagnetizaba

2026-05-20 • via Nuitee
H
helga consuelo • family_with_children • co
9
Agradable
Pros:

La ubicación no es tan buena, en la noche es oscuro y solo. El desayuno es rico

Cons:

La ubicación

2026-05-19 • via Nuitee
Y
yony alejandro • couple • cl
4
Fome
Pros:

El desayuno excelente

Cons:

El secador de pelo está hace como 10 años atrás casi ni seca, no había servicio a la habitación había q bajar a recepción y la niña no sabía preparar tragos, servicio demasiado lento

2026-05-18 • via Nuitee
A
Alberto • couple • cl
4
2026-05-18 • via Nuitee
F
Felipe • solo_traveller • cl
8
2026-05-18 • via Nuitee
M
Marta Yolanda • couple • cl
9
.
Pros:

.

Cons:

.

2026-05-17 • via Nuitee
M
Michel • solo_traveller • cl
6
Pros:

El servicio de atención bueno

Cons:

La comida estaba mala , no hay atención en la barra para servir un trago 🍹 solo una persona y no tenía idea de cómo hacer un trago

2026-05-17 • via Nuitee
C
Campos • solo_traveller • cl
10
2026-05-16 • via Nuitee
M
Michel • solo_traveller • cl
10
2026-05-15 • via Nuitee
H
hernan • couple • cl
10
2026-05-15 • via Nuitee
M
moreno ormeño • solo_traveller • cl
8
2026-05-14 • via Nuitee
A
ANA MARÍA • solo_traveller • cl
10
Adecuado
Pros:

Adecuado para pasajeros

Cons:

Todo estaba bien

2026-05-14 • via Nuitee
E
EUS2017 • solo_traveller • cl
10
2026-05-14 • via Nuitee
E
eduardo marcelo • solo_traveller • cl
4
Decepcionante
Pros:

La ubicación de la habitacion

Cons:

Nunca funcionó el aire acondicionado de la habitación 704, además fui por trabajo con mi hija y el dia que nos retiramos no pudimos almorzar porque habia atención solo al dia de las madres, tuvimos que almorzar en otro hotel, horrible, lo poco de lo bueno se fue a la basura.

2026-05-12 • via Nuitee
B
Beatriz Marlen • couple • cl
9
Pros:

buena ubicación , desayuno bueno y la habitación cama cómoda amplia , muy bien

Cons:

no se que no me haya gustado , pero si se oye de una habitación a la otra , como por ejemplo se escuchaban el ruido de la habitación del al lado de la ducha , las voces , movimiento , hasta se sentía el desodorante sray que se colocaba la persona de la habitación de al lado .

2026-05-12 • via Nuitee
J
Jhayns • family_with_children • ae
7
Pros:

El desayuno bien estuvo bien

Cons:

He estado en otros hoteles de similar categoría, y no había agua embotellada en las habitaciones. Había problemas con la cerradura cada vez que salíamos y las almohadas no me gustaron. El aire acondicionado no enfriaba suficiente

2026-05-11 • via Nuitee