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Prime Location near Waterfront
Convenient Access to Attractions
Comfortable and Well-Equipped Rooms
To experience the perfect blend of comfort and convenience, book your stay at Harbour View Hotel today!
From 1st January 2023, a tourist tax of RM 10 per room per night is applied to all foreign guests. This tax is not included in the room rate and must be paid upon check-in. Guests with a valid Malaysian Identity Card or valid permanent residents MY PR Card are exempted.
A deposit may be required at the property.
I would like to express my disappointment regarding the RM300.00 charge (after appeal) imposed on me for a cracked or damaged glass table in my hotel room, despite the fact that the damage was not caused by me.
I acknowledge my oversight in not reporting the condition of the table earlier upon check-in. However, this was simply because I did not use the table throughout my stay, just as I did not use certain other facilities provided in the room, such as the iron and other amenities.
Nevertheless, I strongly believe that the hotel should have proper inspection procedures in place to ensure that every room is in good condition before being assigned to guests. I was informed by the hotel staff that rooms with damaged or missing facilities would not be provided to guests. Unfortunately, based on my experience, this does not appear to have been the case.
In this regard, I sincerely urge the hotel management to review and improve its existing policies, room inspection procedures, and methods of determining responsibility for damages, to ensure that guests are not unfairly held accountable for damage they may not have caused.
As a frequent guest who has stayed at this hotel on numerous occasions without any previous issues, I am particularly disappointed by this experience. I hope the management will seriously consider reviewing the charge imposed on me and take appropriate measures to prevent similar incidents from happening to other guests in the future.
My intention in raising this matter is not to place blame on any particular individual, but rather to provide constructive feedback that will contribute to improving the hotel’s service quality, transparency, fairness, and overall guest experience.
I sincerely hope that the hotel management will give this matter the attention it deserves.
Thank you for your understanding and consideration.
Location is very good
No plug points next to bed
- very comfortable bed
- beautiful view and central location
- free parking space
- mini fridge and water/tea/coffee everyday
- slippers & vanity kits
- WiFi didn't work (at all!) for 2 out for 3 of our days. Very very frustrating.
- Told there's no place for me to use my laptop except the dining area and later on I found the business rooms myself! No/poor communal areas.
- no plugs near the bed
- not the most clean
- switches need fixing
Bilik ok dapat level 11..bilik conner lot jadi dapat tengok view sungai dan waterfront..location pun dekat dengan waterfront & Jambatan Darul Hana dengan hanya jalan kaki sahaja..sarapan selama 3hari semua ok..menu pun ok
Dalam tandas tak ada bidet..
Views of the river and in the centre of town. Good eatery around the corner in walking distance.
Overall, the room was comfortable and well-maintained. I really appreciated the cleanliness and the pleasant smell of the room. The breakfast was great, and the hotel's strategic location made it very convenient for us to travel to our work locations.
Another advantage is that we could enjoy a brisk walk to the nearby mall, waterfront, and shops. It was also easy to find places to have dinner outside, especially since the hotel is close to one of my favourite restaurants, Ceylonese.
Overall, it was a pleasant stay, and I would consider staying here again in the future.
What frustrated me the most was the lack of power outlets in the room. The available power plugs were too far from the bed, making it inconvenient to charge my devices while resting. In addition, the Wi-Fi connection was not very fast and kept disconnecting intermittently. I hope the management will consider adding more conveniently located power outlets and improving the Wi-Fi connection to provide a more comfortable and convenient experience for future guests.
all ok
worth for money
Amazing room view
Amazing staff
Amazing location
Amazing price
Very well located, just across of the Chinese temple and within the walking distance to the main bazar, restaurants, cafes and the waterfront.
The staff during breakfast isn’t very helpful and organized which matters especially when you are in a hurry to airport.
Excellent central location in Kuching's Golden Triangle! Super close to the waterfront and tons of great local cafes.
Room cleanliness needs to be improved. The carpet was dusty and needs regular vacuuming. The toilet bowl is old/stained and desperately needs to be changed.
Near the river. Walkable to town centre. Huge variety in included breakfast. Pleasant staff
Nothing
The room is big and comfortable for family
Nothing
Spacious and comfortable. They replaced the towels and drinking water every day.
I didn’t know the toilets only had a bidet (i’m used to using a hose to wash up). They didn’t replace the toilet paper after cleaning up the room.
Staff were helpful and friendly, the river view, delicious bbreakfast and good atmosphere
Limited car park
Location
Power supply not enough
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