City Hotel Storch

Hotels
7.4 (410 reviews)
Gladbacher Straße 32 , Cologne , DE

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Room service
Heating
Pets allowed
Luggage storage
Express check-in/check-out
Fax/photocopying
Tour desk
See all facilities

Review Highlights

Pros:
Very good location within walking distance of city center / cathedral
Good price/value for short stays or party nights
Easy check‑in/check‑out and self check‑out option
Several guests report friendly staff and daily room cleaning
One guest reports a good daily breakfast
Cons:
Multiple reports of dirty walls, stained bedlinen and mold in showers
No kettle, cups, fridge or some advertised amenities
No or insufficient air conditioning; only small fans provided
Small, worn rooms; shower issues (leaks, no curtain/door) and occasional flooding
No lift in the building and reception not 24h in some cases
Thin walls / noise from stairwell and reception

Categories

Cleanliness
5
Multiple reports of dirty walls, stained bedlinen, mold in the shower and flooded bathrooms; a minority mention daily cleaning and fresh towels, so cleanliness is mixed but leans negative.
Service
8.4
Several guests praised friendly staff, easy check‑in/out and daily room cleaning; however some reviews mention unfriendly personnel and limited reception hours — overall service is generally helpful but inconsistent.
Location
9.2
Consistently praised: walking distance to city center and attractions (e.g., ~20 minutes to the cathedral), described as 'Top Lage' and very well situated for short city stays.
Room Quality
5.8
Rooms are small and show wear (damaged beds/walls, cramped bathrooms); problems include leaks, lack of shower curtains/doors and poor ventilation, making rooms uncomfortable in heat.
Amenities
5
Frequent complaints about missing advertised items (no kettle, no cups, no fridge, no slippers), no/insufficient air conditioning (only small fans), no lift and limited reception — amenities are below expectations.
Value for Money
8.6
Multiple guests stated the price is good for short stays or party nights and consider price-performance acceptable despite some room wear — generally seen as good value.
Food and Beverage
8.6
One clear positive mention of a good daily breakfast; few other mentions. Where present, F&B (breakfast) is praised, so sentiment is positive though evidence is limited.
Overall Experience
8.6
Mixed overall: strong location, easy procedures and some friendly staff balance significant negatives (heat, cleanliness, missing amenities). Suitable for short city stays if expectations are aligned.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:54

Property Description

Convenient Location
Located in central Cologne, Cityhotel Storch is a mere 5-minute walk from the MediaPark business complex and Christophstraße Underground Station. Explore the Cologne Cathedral and Old Town within a 15-minute walk, with Köln West Railway Station just 500 meters away.

Delicious Breakfast Options
Start your day right with a delightful German-style breakfast buffet offered every morning at Cityhotel Storch. Additionally, numerous international dining options and bars are within easy reach for your dining pleasure.

Easy Accessibility
For those arriving by car, the A57 motorway is conveniently accessible in just 3 minutes, making travel in and around Cologne a breeze.

Book your stay at Cityhotel Storch now for a memorable experience in Cologne!

Important information:

Business guests have to print off and fill out an online form if they wish to be exempt from paying Cologne city tax.

Please note that there is no elevator available at the property.

Renovation work is done until June 1, 2023 between 09:00 to 19:00 daily, which may cause noise disturbance.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: CGN

Location

Guest Reviews

7.4
Based on 410 reviews
Cleanliness: 5
Service: 8.4
Location: 9.2
Room Quality: 5.8
Amenities: 5
Value for Money: 8.6
Food and Beverage: 8.6
Overall Experience: 8.6
S
Susanne • couple • us
6
Für 1 Nacht hat es gut gepasst
Pros:

Der Preis. Hotel ist völlig ausreichend, wenn man ein sauberes Zimmer mit Bett und Dusche für eine Nacht braucht. Kein Luxus aber da zahlt man eben das doppelte. Wir waren auf einem Konzert im
Stadtgarten und von daher war Lage optimal und zu Fuß zu erreichen.

Trotz der belebten umliegenden Viertel war es sehr ruhig in der Nacht. Wir hatten Zimmer nach hinten und ganz oben.

Cons:

Das Zimmer roch etwas nach Zigaretten Rauch. Wir haben lange gelüftet, dann war es in Ordnung und ließen nachts das Fenster offen.
Da wir sehr fairen Preis bezahlt haben war es nicht weiter tragisch. Bei teurerem Hotel hätte ich das nicht akzeptiert.

2026-09-19 • via Nuitee
C
Christiane • couple • de
7
2026-09-19 • via Nuitee
C
Chris • solo_traveller • de
10
Pros:

Breakfast was amazing and staff were very friendly.

2026-09-19 • via Nuitee
M
My • solo_traveller • it
4
Cons:

Non mi hanno dato la camera matrimoniale come prenotato ma una piccolissima con due letti singoli. Deludente

2026-09-17 • via Nuitee
S
Seidenspinner • family_with_children • de
7
2026-09-16 • via Nuitee
T
Tessa • solo_traveller • us
1
Pros:

Location

Cons:

Rooms and bedding not like what’s shown in the photos. Bedding wasn’t clean. Staff was loud and didn’t respect the check out time and kept banging on my door before it was even check out time.

2026-09-13 • via Nuitee
M
Melek • couple • tr
8
Pros:

Konumu ve temizliği gayet iyiydi. Personaller de gayet kibar ve yardımseverdi

Cons:

Odalar beklediğimizden küçüktü ve asansör olmaması valizleri taşırken çok yorucu olmasına sebep oldu.

2026-09-13 • via Nuitee
L
Lilly-Sue • extended_group • gb
10
Was a very clean and tidy hotel, spacious room, friendly staff, even when we had a late check in due to our train being
Pros:

Was very clean and tidy, a good location and close to the train station and tram, very good customer service, spacious room, easy and fast check in.

Cons:

Everything was perfect

2026-09-11 • via Nuitee
K
Kessie • couple • fr
3
2026-09-11 • via Nuitee
B
Brigitte • extended_group • de
3
Pros:

Kein Frühstück möglich,wegen eines Defektes

2026-09-10 • via Nuitee
S
Stoltz • couple • us
10
Quiet, peaceful, excellent location!!
Pros:

Everything was outstanding!!

2026-09-09 • via Nuitee
A
Adele • extended_group • de
1
Einfach zu zumutbar..
Pros:

Ich war mit,Freunden in Köln und hatte das City Hotel gebucht, es war eine Zumutung dort einzudecken, pro Nacht fast 120€,ich habe mich verletzt, weil ich nachts kein Licht gefunden habe für die Toilette..1 Zimmer ohne Toilette und Waschbecken..ich müsste 30 % vom Preis zurückbekommen..

2026-09-07 • via Nuitee
S
Susann • solo_traveller • de
3
2026-09-07 • via Nuitee
A
Acc • solo_traveller • ro
8
Pros:

The hotel is located near the city center, the rooms are clean and cozy, perfect for a few nights.

Cons:

The shower is a bit small, but it's not too much of a problem.

2026-09-06 • via Nuitee
K
Karolina • solo_traveller • de
3
2026-09-04 • via Nuitee
Y
Yuliia • solo_traveller • cy
10
2026-09-03 • via Nuitee
H
Halil Özgen • family_with_children • tr
7
2026-09-02 • via Nuitee
R
Roland • solo_traveller • gb
9
Pros:

Nice steward

Cons:

Nothing

2026-09-02 • via Nuitee
B
Beat • solo_traveller • ch
3
Cons:

Komfort
Preis Leistung, absolut überteuert für diese Besenkammer

2026-08-31 • via Nuitee
G
Giovanni • solo_traveller • it
8
Buon hotel, ottima posizione e tranquillità
Pros:

Hotel molto tranquillo e riservato, centro città a pochi minuti a piedi dal e camere pulite. Staff chiaro e disponibile. In generale un hotel minimal, ma ottimo per viaggi tra amici.

Cons:

Stanze un po' spoglie

2026-08-25 • via Nuitee