Montcalm Brewery Townhouse

Hotels
•
London Premier
8.2 (4443 reviews)
42-46 Chiswell Street , London , gb

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Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable stay
Cons:
Heating issues
Noise disturbances

Categories

Cleanliness
7.63
Some reviews mentioned cleanliness issues, particularly regarding access and external areas.
Service
9.1
Staff were described as polite, helpful, and attentive throughout multiple reviews.
Location
8.64
Hotel's location was frequently praised for its convenience to sites and transport.
Room Quality
7.59
Rooms were comfortable but some guests noted issues with heating and dated furnishings.
Amenities
8.12
Some amenities were appreciated, but reviewed as needing an update, particularly the gym.
Value for Money
8.08
Overall value was somewhat questioned due to notable comfort issues for a 5-star hotel.
Food and Beverage
8.13
Breakfast was pleasant but could benefit from more variety according to guest feedback.
Overall Experience
8.3
While there were several issues, positive experiences with staff and services balanced the negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:23

Property Description

Luxurious Boutique Rooms
Indulge in boutique rooms at our 5-star hotel next to the Barbican, featuring free Wi-Fi, air conditioning, and lavish amenities such as flat-screen TVs, iPod docks, and rain showers.

Gourmet Dining Experience
Savor modern British cuisine and delightful afternoon teas at our gourmet restaurant. Watch skilled chefs in action at the bar's kitchen, offering a grill menu, hearty breakfasts, and convenient 24-hour room service.

Central Location
Located in the heart of The City, our hotel is just a mile from St Paul’s Cathedral and a short walk from Barbican Underground Station. Explore London with ease from our prime location.

Book now for an unforgettable stay at London City Suites, where luxury and convenience meet seamlessly.

Important information:

Please note that a GBP 50 deposit per night will be required upon check-in. This is to cover extras such as the minibar and will be returned upon check-out, providing no extras have been used.

The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Property Policies

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 1 year old stay for free when using an available cot.
    Children up to and including 1 year old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    Public parking is possible at a location nearby (reservation is not possible) and charges may be applicable.

  • Pets

    Pets are not allowed.

  • Internet

    WiFi is available in the hotel rooms and is free of charge.

Location

Guest Reviews

8.2
Based on 4443 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.3
D
David • couple • gb
7
Loved it, can’t wait for the next stay
Pros:

Great location and accessibility

Cons:

A little tired and fittings worn (bath plugs not fitting)

2026-06-27 • via Nuitee
S
sandrine • couple • fr
8
2026-06-27 • via Nuitee
L
Laurence • couple • be
8
Petite étape à Londres lors de notre séjour en Angleterre.
Pros:

Literie très confortable, très bon petit déjeuner et le personnel très très sympathique (mention spéciale pour la conciergerie ! ) la pression de la douche était au top et les produits de très bonne qualité! Chambre très calme. Merci pour tout!

Cons:

La climatisation ne fonctionnait vraiment pas bien dans notre chambre… et il faisait très très chaud!

2026-06-27 • via Nuitee
G
Geraldine • couple • gb
10
An oasis of cool on a blistering hot day and night
Pros:

Excellent location a stones throw away from the Barbican. Fab air conditioning on the hottest day of the year

Cons:

One small criticism - a friendly staff member was showing us the way to the restaurant when a manager pulled him away to talk about the a/c in the Lobby. The staff member said he was with some guests but the manager blanked us and continued to rant about keeping the reception door closed! Other than that all the staff were lovely. The managers - not so. Perhaps they need a reminder about customer service - and the best way to talk to their staff.

2026-06-27 • via Nuitee
V
Vienna Traveller • solo_traveller • at
10
Pros:

Das Beste von Montcalm ist das Team. Sehr aufmerksame und hilfsbereites Personal.

Cons:

Ich musste 2 mal Zimmer wechseln

2026-06-27 • via Nuitee
S
Sian • solo_traveller • gb
8
2026-06-27 • via Nuitee
B
Beverley • couple • nz
9
Pros:

Location Clean comfortable Good breakfast

Cons:

Despite saying there was a sofa bed in the lounge. Could not guarantee that it would be made up for our use

2026-06-27 • via Nuitee
V
Verena • couple • de
9
2026-06-26 • via Nuitee
A
Aisling • solo_traveller • ie
5
Rooms located across the road from the main hotel reception
Pros:

The staff at reception and concierge were outstanding — incredibly welcoming and helpful, and a real highlight of the stay.

Cons:

The arrival experience was quite unusual, as I hadn’t realised the townhouse accommodation was located across the road from the main reception. As a result, it initially felt more like entering a hostel than a hotel setting.
While the room itself was comfortable, the fact that it wasn’t connected to the main hotel felt disconnecting. I had also requested a very quiet room, as I am a light sleeper, but was allocated a street-facing room, which was affected by traffic noise and a nearby bar.
The bed appeared to have a poor mattress, hidden under a large topper.

2026-06-26 • via Nuitee
H
Henry • solo_traveller • gb
10
High Society and a good nights sleep
Pros:

Location fantastic for the Barbican theatre. Room compact but comfortable and excellent aircon which cooled the room without blowing cold air on you. Good breakfast, great staff

Cons:

Some of the bathroom lights were not working. Very heavy fire door between entrance area to the room where the wardrobe and tea facilities were and the main room. Difficult balancing the hot drinks and a nuisance when going backwards and forwards to the wardrobe

2026-06-26 • via Nuitee
A
Agnieszka • solo_traveller • pl
9
I’ll likely be back
Pros:

Very nice staff, good choice of food for breakfast, everything looked clean

Cons:

My biggest concern was about the breakfast host - a really nice (French?) lady, but she was coughing every single morning throughout my entire stay. Sick employees shouldn’t be around guests and definitely not around food, in my personal opinion. Also, the A/C in the room didn’t work and it was very hot, with no windows to open. Also, the ”Barbican” wing is across the street from the hotel - unable to comfortably use the gym, and lack of a pedestrian crossing made me wait sometimes even a few minutes to get to the main part of the hotel and back. Very uncomfortable with kids or during bad weather

2026-06-25 • via Nuitee
J
Jaroslava • couple • cz
8
Cons:

We had to wait about 20 minutes, the staff wanted to check if they received the paymemt.

2026-06-23 • via Nuitee
C
Connor • solo_traveller • za
10
2026-06-23 • via Nuitee
G
Gemma • couple • gb
1
Awful experience, charged us and didn’t have a room for us so had to be transferred to another hotel around midnight. No
2026-06-23 • via Nuitee
J
Jimmy • solo_traveller • gb
8
2026-06-22 • via Nuitee
J
Jeannette • couple • de
8
Charmantes Townhouse in zentraler Lage.
Pros:

Super Lage, um London zu erkunden

Cons:

Frühstücksraum war auf der gegenüberliegenden Seite. Ein bisschen in die Jahre gekommen, aber sehr charmant.

2026-06-22 • via Nuitee
O
Opeoluwa • couple • gb
9
Pros:

Very good service, upgraded my room

Cons:

My AC was faulty, informed the reception desk immediately I checked in but realised when I returned at 2am that nothing was done about it
Mentioned it at checkout and the team apologised and waived my breakfast costs

2026-06-22 • via Nuitee
M
Mihaela • extended_group • ro
6
Pros:

Location was the only thing that we appreciated about this hotel. Breakfast restaurant was always crowded, but food was plenty.

Cons:

In the first room they gave us there was a constant buzzing noise, probably from the AC units that were on the roof- it was a room on the last floor. Second room was on ground floor facing an inner courtyard where other AC units were. Luckily, with windows closed, the noise was acceptable. But windows were very small in triggered my claustrophobia a couple of times.

2026-06-22 • via Nuitee
D
Devonee • solo_traveller • gb
6
The room did not meet my expectations.
Pros:

Good location for my purposes.

Cons:

Room decor was dated and worn. Lacking in modern and conveniently located technology charging options.

2026-06-21 • via Nuitee
T
Tim • extended_group • gb
5
The staff were very polite but 3 times the hotel tried to charge me again for things I’d already paid for. This resulted
Pros:

Location

Cons:

Breakfast queues / 1 coffee machine working / poor computer system giving incorrect information about booking and payment

2026-06-21 • via Nuitee