Montcalm Brewery Townhouse

Hotels
London Premier
8.2 (4569 reviews)
42-46 Chiswell Street , London , gb

Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Comfortable stay
Cons:
Heating issues
Noise disturbances

Categories

Cleanliness
7.63
Some reviews mentioned cleanliness issues, particularly regarding access and external areas.
Service
9.1
Staff were described as polite, helpful, and attentive throughout multiple reviews.
Location
8.64
Hotel's location was frequently praised for its convenience to sites and transport.
Room Quality
7.59
Rooms were comfortable but some guests noted issues with heating and dated furnishings.
Amenities
8.12
Some amenities were appreciated, but reviewed as needing an update, particularly the gym.
Value for Money
8.08
Overall value was somewhat questioned due to notable comfort issues for a 5-star hotel.
Food and Beverage
8.13
Breakfast was pleasant but could benefit from more variety according to guest feedback.
Overall Experience
8.3
While there were several issues, positive experiences with staff and services balanced the negative.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-10 10:23

Property Description

Luxurious Boutique Rooms
Indulge in boutique rooms at our 5-star hotel next to the Barbican, featuring free Wi-Fi, air conditioning, and lavish amenities such as flat-screen TVs, iPod docks, and rain showers.

Gourmet Dining Experience
Savor modern British cuisine and delightful afternoon teas at our gourmet restaurant. Watch skilled chefs in action at the bar's kitchen, offering a grill menu, hearty breakfasts, and convenient 24-hour room service.

Central Location
Located in the heart of The City, our hotel is just a mile from St Paul’s Cathedral and a short walk from Barbican Underground Station. Explore London with ease from our prime location.

Book now for an unforgettable stay at London City Suites, where luxury and convenience meet seamlessly.

Important information:

Please note that a GBP 50 deposit per night will be required upon check-in. This is to cover extras such as the minibar and will be returned upon check-out, providing no extras have been used.

The credit card used to make the booking must be presented upon check-in. If the booking is made by a third party, please contact the property directly to make alternative arrangements.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: LHR

Location

Guest Reviews

8.2
Based on 4569 reviews
Cleanliness: 7.63
Service: 9.1
Location: 8.64
Room Quality: 7.59
Amenities: 8.12
Value for Money: 8.08
Food and Beverage: 8.13
Overall Experience: 8.3
T
Teresa couple gb
8
Pros:

Breakfast was across the main street from where or room was.The breakfast was good when we eventually go served The hotel did not seem to have enough tables or seating for guests We waited in a queue for 30mins before getting into the dining room. Unfortunately the same long process was repeated every time we had to queue for breakfast.That was was the worst part of our short break.

Cons:

Queuing for breakfast

2026-08-08 via Nuitee
G
Gorka solo_traveller es
10
2026-08-07 via Nuitee
D
Denise family_with_children gb
10
Staff are incredible
Pros:

Spacious for London, well appointed good quality rooms.

Cons:

N/a

2026-08-06 via Nuitee
A
Alexander solo_traveller de
6
2026-08-06 via Nuitee
K
Kate couple gb
9
2026-08-05 via Nuitee
C
Charbel couple au
10
Great stay in a convenient location
Pros:

Very friendly staff, great room and location.

Cons:

The towels in the bathrooms had an unpleasant smell which made them feel unclean.

2026-08-05 via Nuitee
G
Gerd Marit solo_traveller no
8
2026-08-03 via Nuitee
F
Federico couple it
10
2026-08-03 via Nuitee
G
Glenn couple gb
8
2026-08-03 via Nuitee
H
Hawke solo_traveller gb
10
Fantastic stay next to the Guildhall school of music.
Pros:

I thought the staff were excellent, especially on reception. Hazera Nanmeet and her colleagues were extremely helpful when I needed to extend my booking.

Cons:

Not a smart tv in the room. No useful usb sockets for devices.

2026-08-03 via Nuitee
L
Lorna couple gb
7
2026-08-03 via Nuitee
J
Jane solo_traveller gb
8
Good City hotel
Pros:

Well appointed room

Cons:

Chaotic breakfast service

2026-08-02 via Nuitee
J
Janey couple gb
10
Superior accommodation with sumptuous breakfast!
Pros:

Convenient location. Clean. Good sized room and bathroom. Lovely bed!

Cons:

Nothing. Perfect.

2026-08-02 via Nuitee
S
Sabine family_with_children de
7
Hotel mit gutem Service und bester Lage
Pros:

Lage perfekt, gute Anbindung, sehr gutes und freundliches Personal und richtig gutes Frühstück!

Cons:

Reservierung war extra für Zimmer mit Coach für mehr Comfort- nicht erhalten, auf Nachfrage gibt es auch nur wenige! Unkorrekt beworben auf Booking- Seite,

2026-08-02 via Nuitee
C
Chris couple gb
8
Overall very nice
Pros:

Breakfast was great

Cons:

Mattress needs replacing
And cold water was not cold

2026-08-02 via Nuitee
N
Nicola couple gb
7
Good night sleep
Pros:

Nice hotel convenient for the event we were attending.
Quiet location.

Cons:

Unfortunately the room had a few issues :-
The plug in the bath was broken it said to pull and turn but in doing this it came away.
No bottled water in the room
Struggled to switch off the lights over the bed dimmer switch was not working properly.
Need a bit of TLC.to bring it up to scratch

2026-07-25 via Nuitee
L
LEE couple gb
8
2026-07-25 via Nuitee
V
Veronika couple ru
7
Pros:

Очень красивый отель отличное расположение. Номер большой, кровать удобная. Есть тапочки, халаты и т п. Персонал очень дружелюбный и профессиональный!

Cons:

Не работал кондиционер в жару +30 и это испросило всё впечатление от отеля

2026-07-25 via Nuitee
J
Jane solo_traveller gb
8
Good City hotel
Pros:

Spacious room for London.

Cons:

Breakfast service was chaotic and buffet food not very pleasant.

2026-07-24 via Nuitee
D
Deborah couple gb
7
Unreliable booking experience. Let down at the last minute.
Pros:

I stayed across the road in the Barbican Rooms. It was very quiet but away from the facilities of the hotel. Comfy bed

Cons:

They tried to bump me to a stay up on City Rd in Montcalm East which is out in the boondocks in London terms. They told me at 14.30 the night before my stay (which was booked the week before) I spent a lot of time on hold in call centres trying to sort out either a refund or a stay in the Brewery or Royal hotels. Eventually I found out at 10 am on the day of my 2 night stay they’d found a room for me. A lot of unnecessary stress and a waste of my time. Would make me think twice about booking again.

2026-07-23 via Nuitee