Chalet Silvretta Hotel & Spa

Hotels
9 (86 reviews)
Dorfstrasse 17 , Samnaun , ch

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Children allowed
Pets allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Fitness center
Swimming pool
Restaurant
Room service
Heating
See all facilities

Review Highlights

Pros:
Friendly staff
Clean rooms
Great location
Excellent dining options
Good amenities
Cons:
Somewhat dated interior
Pricing noted as expensive

Categories

Cleanliness
9.21
The hotel is mentioned to be very clean and well maintained across multiple reviews.
Service
9.18
Multiple reviews highlight the friendliness and helpfulness of the staff.
Location
9.22
Several reviews mention an excellent location that is optimal for leisure activities.
Room Quality
8.67
Rooms are described as spacious and comfortable but some reviews indicate that the interior may be a bit outdated.
Amenities
8.7
Amenities such as the spa and wellness areas received positive comments, though there was a minor note on missing a kettle in the suite.
Value for Money
8.66
While some reviews point out pricing as expensive, most guests found their overall experience worth the cost.
Food and Beverage
9.21
Breakfast and dining options received very positive reviews about variety and quality.
Overall Experience
9.18
Guests had a very enjoyable and satisfying stay, with many expressing a desire to return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 00:01

Property Description

Luxurious Chalet-Style Accommodation
Experience the charm of chalet-style units with free WiFi at the Silvretta Hotel & Spa in the heart of Samnaun. Indulge in a variety of dining options, from Swiss to Italian cuisine, and unwind at the indoor and outdoor bars.

Exclusive VIP Services
Enjoy access to the neighboring hotel's swimming pool through an underground passage. As a guest of this Wellness Hotel, relish VIP treatment at ZEGG shops and savor exquisite meals at ZEGG specialty restaurants.

Adventure Awaits
With its proximity to mountains and countryside, the hotel offers a myriad of activities. Explore ski areas, scenic hiking paths, and thrilling biking trails for an unforgettable stay.

Book now for a memorable retreat at Silvretta Hotel & Spa!

Important information:

When booking more than 2 rooms, different policies and additional supplements may apply.

(Please note that the information about 4 rooms cannot be deleted for technical reasons).Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: ZRH

Property Policies

  • Groups

    When booking more than 4 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is not needed) and costs CHF 20 per day.

  • Pets

    Pets are allowed. Charges may be applicable.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for CHF 35 per person per night when using an available cot.
    Children from 3 years old to 12 years old stay for CHF 75 per person per night when using an available extra bed.
    Children from 13 years old to 16 years old stay for CHF 95 per person per night when using an available extra bed.
    People 17 years old and over stay for CHF 145 per person per night when using an available extra bed.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

Location

Guest Reviews

9
Based on 86 reviews
Cleanliness: 9.21
Service: 9.18
Location: 9.22
Room Quality: 8.67
Amenities: 8.7
Value for Money: 8.66
Food and Beverage: 9.21
Overall Experience: 9.18
C
Claudia • solo_traveller • ch
10
2026-06-14 • via Nuitee
C
Chantal • couple • ch
10
Gerne wieder
Pros:

Sehr freundlicher Empfang. Alles war bereit und haben ein wunderschönes Zimmer erhalten. Das Nachtessen im Hotel war ausgezeichnet.

2026-06-13 • via Nuitee
A
Alain • couple • ch
7
2026-06-06 • via Nuitee
A
Abdulla • solo_traveller • ae
2
my first visit to this destination did not meet my expectations
Pros:

My stay at Chalet Silvretta Hotel & Spa was unfortunately disappointing.

This was my first visit to the village, and I was looking forward to spending a pleasant holiday in the area. However, upon arrival, I was shocked to discover that the village was almost completely empty. There were very few visitors, most restaurants and cafés were closed, and only a handful of shops were open — literally few enough to count on one hand.

Because of this unexpected situation, I decided on the very same evening of my arrival that I would leave the hotel early. I immediately contacted Booking.com that evening and informed them of my decision, requesting that they notify the hotel and arrange for me to be charged for only one night instead of the full stay.

I explained that my decision was not due to any issue with the hotel room itself, but because the destination was completely different from what I had expected. The village lacked the atmosphere, services, and facilities that a traveler would normally expect, especially someone visiting for the first time.

I was also informed by the reception staff that since the reservation had been made through Booking.com, Booking.com should contact the hotel regarding my request to pay for only one night. Based on this advice, I contacted Booking.com immediately and expected a fair and reasonable solution.

While the hotel was clean and the staff were polite, I am disappointed that no flexibility was shown despite informing both Booking.com and the hotel immediately on the day of arrival. I believe future guests should be clearly informed in advance about the limited number of open restaurants, cafés, and services available in the village during certain periods of the year.

To make matters even more disappointing, Booking.com later informed me that they had contacted the hotel regarding my request and attempted to arrange for me to be charged for only one night, with the remaining amount refunded.

2026-06-04 • via Nuitee
G
Günter • couple • de
9
Pros:

Sehr leckeres Frühstück und tolle Lage

Cons:

Nichts

2026-06-04 • via Nuitee
U
Urs • couple • ch
6
Pros:

Das Früstück war super Gut

2026-05-29 • via Nuitee
S
Slavica • solo_traveller • ch
10
Pros:

Alles

Cons:

.

2026-05-27 • via Nuitee
J
Jürg • couple • ch
9
Sehr gastfreundlich , aufmerksam und hilfsbereit
Pros:

Die Lage vom Hotel

2026-05-25 • via Nuitee
N
Nicola • couple • ch
9
2026-05-25 • via Nuitee
F
Florian • solo_traveller • ch
8
Sehr angenehmer Aufenthalt mit tollem Personal und schönem Wellnessangebot, beim Schlafkomfort aber mit Luft nach oben.
Pros:

Super freundliches Personal, reichhaltiges Frühstücksbuffet, mir wurden aktiv ein frisches Omelett oder andere Eierspeisen aus der Küche angeboten, Abendessen war qualitativ gut gemacht (auch wenn ich nächstes mal eher a la Carte essen würde), gute Saunalandschaft mit Snacks und verschiedenen Tees/Fruchtsäften, grosses und schönes Hallenbad im Hotel Montana, welches unterirdisch durch eine Passerelle unter der Strasse verbunden ist.

Cons:

Die Zimmer sind schön, aber eher rustikal ausgestattet (muss man mögen), leider etwas „ringhörig“. Das Bett war ein Brett und die Kopfkissen waren für meinen Geschmack zu wenig gepolstert.

2026-05-24 • via Nuitee
R
Rico • couple • ch
10
2026-05-23 • via Nuitee
J
Jean-Noël • solo_traveller • ch
10
2026-05-20 • via Nuitee
C
Conny • couple • ch
8
Perfekt
Pros:

Das Frühstück war sehr fein, das Personal super freundlich und alles sehr schön - erholsame Tage!

Cons:

Nichts

2026-05-19 • via Nuitee
B
Betschart • solo_traveller • ch
8
2026-05-17 • via Nuitee
M
Manuel • solo_traveller • ch
10
Pros:

Très bien merci

2026-05-16 • via Nuitee
O
Oliver Bresink • solo_traveller • de
10
Tolles Hotel
Pros:

Top Hotel in guter Lage im Ortszentrum. Schönes renoviertes Zimmer. Sehr freundliches Personal und hervorragende Küche. Gemütliche, abgetrennte Raucherlounge.

2026-05-15 • via Nuitee
M
Matthias • family_with_children • de
10
Wir können das Hotel sehr empfehlen und würden es wieder buchen.
Pros:

Sehr leckeres Frühstück und 5 Gänge Menü bei der HP. Tolles Schwimmbad, schöner Spa Bereich. Mitarbeitende sind äußerst freundlich. Shuttle Service zur Bergbahn und zurück.

Cons:

Uns hat es sehr gut gefallen. Absolut zu empfehlen.

2026-04-10 • via Nuitee
A
alexey • solo_traveller • il
10
Pros:

Отличный отель в центре шопинга дьюти фри в Сомнауне,подземный паркинг,отличный завтрак,бар с камином- до подъемника 3 мин.на машине - потрясающая зона катания Сомнаун- Ишгль - в марте роскошная погода и состояние снега ,очень приятные люди на ресепшен,вокруг много ресторанов и магазинов - вообщем однозначно вернусь!

2026-04-06 • via Nuitee
A
Achim • family_with_children • de
8
Pros:

Ich kannte das Hotel schon und vieles ist hervorragend zu bewerten, auch wenn das Haus schon etwas in die Jahre gekommen ist und stolze Preise aufruft.

Cons:

Leider kam es am Ende noch zu einem blöden Konflikt, da man sich weigerte, die Gutscheine für den Verzicht auf den Zimmerservice auf die Konsumation anzurechnen und sich auf Kleingedrucktes berief. Wegen ca.30 Euro, (das war weniger als 1% unseres Umsatzes) stellte man sich völlig bockbeinig und stur an und vergaß danach noch uns das Skipasspfand zu erstatten. Ich verstehe bis jetzt nicht, wie man Gäste wegen solcher Peanuts verärgern kann. Ich bin im Groll abgereist und werde das Hotel nicht mehr besuchen. Die Philosophie des Hauses stimmt nicht.

2026-03-23 • via Nuitee
A
Andrea • couple • ch
10
Sehr erholsam weil alles passte
Pros:

Ruhiges Zimmer, erholsamer großzügiger Spa und Pool, feinstes Essen aber vor allem eine wunderbare Gastgeberin

Cons:

nichts

2026-03-10 • via Nuitee