Coach and Horses

Hotels
Marston's Inns
6.1 (446 reviews)
22 Galgate Barnard Castle , Barnard Castle , gb

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Family rooms
Garden
Bar
Non-smoking throughout
Designated smoking area
Kid meals
Outdoor furniture
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Cons:
Cleanliness issues
Outdated facilities

Categories

Cleanliness
5.1
Multiple mentions of dirty rooms and poor conditions.
Service
7.6
Friendly staff were consistently noted, but some complaints about lack of responsiveness.
Location
8.6
Great location mentioned in many reviews.
Room Quality
5.1
Referenced issues with outdated decor and maintenance.
Amenities
5.1
Limited amenities and cleanliness issues noted.
Value for Money
6.1
Varied feedback; some think it's fair for central location.
Food and Beverage
5.1
Concerns about bar availability and food options.
Overall Experience
6.1
Mixed experiences; satisfactory for some, disappointing for others.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 04:11

Property Description

Historic Location in Barnard Castle
Coach and Horses, nestled in Barnard Castle, offers a charming stay near Bowes Museum and other historic landmarks.

Comfortable Accommodation
Enjoy a relaxing stay in our non-smoking rooms equipped with modern amenities like free WiFi and flat-screen TVs.

Convenient Facilities
Unwind in our garden, grab a drink at the bar, and explore nearby attractions like Raby Castle and Locomotion: The National Railway Museum.

Experience the beauty of Barnard Castle at Coach and Horses. Book now for an unforgettable stay!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MME

Location

Guest Reviews

6.1
Based on 446 reviews
Cleanliness: 5.1
Service: 7.6
Location: 8.6
Room Quality: 5.1
Amenities: 5.1
Value for Money: 6.1
Food and Beverage: 5.1
Overall Experience: 6.1
C
Chris couple gb
1
DO NOT STAY
Pros:

BED BUGS - Do not stay here. We cannot get a refund. We didn’t stay here

Cons:

Sheets were not clean, bed bugs under the pillows
No pillow cases on the bed
Floor had not been cleaned

2026-08-29 via Nuitee
K
Kempster solo_traveller gb
8
Pros:

Everything

Cons:

Nothing

2026-08-27 via Nuitee
A
Andrew solo_traveller gb
1
Couldn't stay as hotel closed - refund expected asap
Cons:

Hotel was closed when our driver turned up - still waiting for your response regarding a refund.
Was sold a room by Booking.com that had been blocked off by the hotel .Other customers affected too.

2026-08-25 via Nuitee
R
Rosemarie solo_traveller gb
5
It was okay but I wouldn’t go there again
Pros:

Disappointed with the bathroom and toilet shared with bar staff friends down the corridor from my room. Manager didn’t show me the back door entrance so when I went out early in the morning I was effectively locked out til a taxi driver helped me locate the gate in other street down a garden - not helpful and fairly distressing as I walked my fig at 6.30 am !!

2026-08-14 via Nuitee
A
Astrid solo_traveller be
1
2026-08-14 via Nuitee
J
Jo couple gb
6
2026-08-06 via Nuitee
J
Judith solo_traveller gb
5
Pros:

Convenient

Cons:

Been charged twice for stay, and my email has been ignored

2026-07-25 via Nuitee
E
Evelyn couple gb
8
We would definitely use it again and it was value for money
Pros:

It was right in the centre of barnard castle with a bus stop outside so you can visit elsewhere if you want

Cons:

We liked the property and the staff were excellent they are doing some refurbishment but it didn’t spoil our stay the manageress was lovely she could have done enough for us

2026-07-12 via Nuitee
K
Kempster solo_traveller gb
9
2026-07-10 via Nuitee
M
Matthew solo_traveller gb
7
Pros:

Family room was spacious and bed was comfy. They don't do breakfast but there are several good options nearby.

2026-06-29 via Nuitee
P
Paul solo_traveller gb
8
Very friendly and welcoming people.
Pros:

Very friendly and relaxed people. I was made to feel very welcome and wouldn't hesitate to use this place again.

Cons:

The shower was too hot! The temperature wouldn't turn down. I did not mention this at the time so I assume they would have helped if I'd asked.

2026-06-28 via Nuitee
D
David couple gb
10
Memory created we loved it
Pros:

Location brilliant can’t rate the breakfast as we didn’t have one

Cons:

Nothing

2026-06-28 via Nuitee
A
A Person solo_traveller gb
5
Pros:

Good Central location and excellent value for money.

Cons:

The room was very tired. They were obviously in the process of redecorating to make improvements which will hopefully improve things. Both nights there loud music playing and noisy drinkers below the window. One night into the early hours. If we want to get a good night's sleep don't book at the weekend.

2026-06-27 via Nuitee
D
Donna couple gb
10
Fantastic, super friendly, spotlessly clean, comfy bed. Could not fault my stay, highly recommend
Pros:

The friendly welcome

Cons:

Nothing everything was brilliant

2026-06-21 via Nuitee
D
David solo_traveller gb
6
basic room for a basic price
Pros:

this is basic hotel for a basic price

Cons:

The price

2026-06-14 via Nuitee
A
Anthony couple gb
6
Pros:

Good location, room ok but staff & customers in smoking area outside were very noisy late at night.

Cons:

Noise level.

2026-06-14 via Nuitee
D
David solo_traveller gb
1
Barny golf
Pros:

Great place just not for me

Cons:

Showers stunk of poo the tolilets stunk of urine and it was just not for me. I should have booked a room with an en suite so thats down to me

2026-06-08 via Nuitee
J
Jemima couple gb
8
2026-06-07 via Nuitee
P
Phillip solo_traveller gb
5
2026-06-07 via Nuitee
P
Paul solo_traveller gb
8
2026-06-05 via Nuitee