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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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Family rooms
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Garden
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Bar
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Non-smoking throughout
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Designated smoking area
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Kid meals
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Outdoor furniture
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Physical distancing rules followed
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Hand sanitizer in guest room and key areas
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Invoice provided
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Smoke alarms
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Shared stationery like menus, pens are removed
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CCTV in common areas
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Process in place to check health of guests
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24-hour security
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Security alarm
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Thermometers for guests provided by property
Review Highlights
Categories
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Property Description
Historic Location in Barnard Castle
Coach and Horses, nestled in Barnard Castle, offers a charming stay near Bowes Museum and other historic landmarks.
Comfortable Accommodation
Enjoy a relaxing stay in our non-smoking rooms equipped with modern amenities like free WiFi and flat-screen TVs.
Convenient Facilities
Unwind in our garden, grab a drink at the bar, and explore nearby attractions like Raby Castle and Locomotion: The National Railway Museum.
Experience the beauty of Barnard Castle at Coach and Horses. Book now for an unforgettable stay!
A deposit may be required at the property.
Location
Guest Reviews
N/A
This booking was not honoured and was a SCAM.
We arrived late on Saturday night after a seven-hour drive, only to be told by staff that our confirmed room was suddenly unavailable because of supposed “building works”.
We had received no prior warning whatsoever that the hotel could not honour our confirmed booking. Had we been informed in advance, we could obviously have made alternative arrangements.
Instead, after a seven-hour journey, we arrived expecting the accommodation we had booked and paid for, only to be told there was no room for us and no accommodation available. We were effectively put out onto the street late on a Saturday night and left to find alternative accommodation ourselves.
The explanation about unexpected “building works” was extremely difficult to believe, particularly given that nobody contacted us before our arrival. It gave us the strong impression that our room had simply been resold to another guest and that the hotel chose not to tell us.
Whatever the actual reason, accepting and confirming a booking, failing to notify the guests that the room is unavailable, and then turning them away when they arrive late at night is completely unacceptable.
DO NOT BOOK WITH THEM!
We did not actually stay there, our booking was cancelled but nobody told us…
We did not stay there!
BED BUGS - Do not stay here. We cannot get a refund. We didn’t stay here
Sheets were not clean, bed bugs under the pillows
No pillow cases on the bed
Floor had not been cleaned
Everything
Nothing
Hotel was closed when our driver turned up - still waiting for your response regarding a refund.
Was sold a room by Booking.com that had been blocked off by the hotel .Other customers affected too.
Disappointed with the bathroom and toilet shared with bar staff friends down the corridor from my room. Manager didn’t show me the back door entrance so when I went out early in the morning I was effectively locked out til a taxi driver helped me locate the gate in other street down a garden - not helpful and fairly distressing as I walked my fig at 6.30 am !!
Convenient
Been charged twice for stay, and my email has been ignored
It was right in the centre of barnard castle with a bus stop outside so you can visit elsewhere if you want
We liked the property and the staff were excellent they are doing some refurbishment but it didn’t spoil our stay the manageress was lovely she could have done enough for us
Family room was spacious and bed was comfy. They don't do breakfast but there are several good options nearby.
Very friendly and relaxed people. I was made to feel very welcome and wouldn't hesitate to use this place again.
The shower was too hot! The temperature wouldn't turn down. I did not mention this at the time so I assume they would have helped if I'd asked.
Location brilliant can’t rate the breakfast as we didn’t have one
Nothing
Good Central location and excellent value for money.
The room was very tired. They were obviously in the process of redecorating to make improvements which will hopefully improve things. Both nights there loud music playing and noisy drinkers below the window. One night into the early hours. If we want to get a good night's sleep don't book at the weekend.
The friendly welcome
Nothing everything was brilliant
Good location, room ok but staff & customers in smoking area outside were very noisy late at night.
Noise level.
this is basic hotel for a basic price
The price
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