Villa Fontaine Kobe Sannomiya

Hotels
8.5 (4538 reviews)
Chuo-ku Asahi dori 4-1-4 , Kobe , jp

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Lift / Elevator
Luggage storage
Safety deposit box
Fax/photocopying
Facilities for disabled guests
Non-smoking throughout
Private check-in/check-out
Shared lounge/TV area
See all facilities

Review Highlights

Pros:
Clean rooms
Great location
Cons:
Rooms can be small
Dry air affecting sleep

Categories

Cleanliness
8.14
Several reviews indicate rooms are clean, but some concerns with dry air affecting sleep quality.
Service
9.11
Guests mentioned attentive and welcoming staff.
Location
9.15
Highly praised for convenience and proximity to transportation and shops.
Room Quality
7.6
Rooms noted as comfortable but small and issues with dryness and noise.
Amenities
8.63
Positive feedback on the availability of amenities like coffee and happy hour.
Value for Money
8.59
Many found it cost-effective and felt comfortable.
Food and Beverage
8.14
Few concerns about breakfast options but generally well-received.
Overall Experience
8.61
General sentiment leans towards positive with some noted areas for improvement.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 00:33

Property Description

Modern Rooms with Free Internet Access
Villa Fontaine Kobe Sannomiya offers contemporary rooms with complimentary wired internet access, providing convenience and connectivity for guests. The air-conditioned rooms are elegantly designed with dark wood accents and plush carpeted floors, creating a comfortable ambiance for a relaxing stay.

Convenient Amenities and Services
Guests can take advantage of VOD channels on the LCD TV, enjoy provided nightwear, and utilize amenities like a fridge, electric kettle, and en suite bathroom with toothbrush sets. The hotel also features a coin-launderette, photocopying services, and a 24-hour front desk for added convenience.

Delightful Dining and Nearby Attractions
Start your day with a delicious breakfast buffet at the dining room, offering a variety of warm dishes and bread. With its prime location, the hotel is within walking distance to Motomachi Train Station, while attractions like Meriken Park and Kobe Chinatown are easily accessible. Experience the best of Kobe during your stay at Villa Fontaine Kobe Sannomiya.

Important information:

Parking is available on a first-come first-serve basis.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Property Policies

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    No parking available.

  • Children and extra bed policy

    Children of any age are allowed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.5
Based on 4538 reviews
Cleanliness: 8.14
Service: 9.11
Location: 9.15
Room Quality: 7.6
Amenities: 8.63
Value for Money: 8.59
Food and Beverage: 8.14
Overall Experience: 8.61
S
Suz • extended_group • nz
5
Hugely expensive for what we got
Pros:

Location is good

Cons:

The room size

2026-05-30 • via Nuitee
S
Shunichi • solo_traveller • jp
9
2026-05-30 • via Nuitee
J
JUNKO • extended_group • jp
5
朝食以外は普通です。
Cons:

朝食のバイキングの種類が少なかった😂

2026-05-30 • via Nuitee
J
JINGPEI • extended_group • tw
9
Pros:

位置方便，床墊好睡，免費happy hour，熱情的前台接待人員

Cons:

無

2026-05-29 • via Nuitee
S
Susanne • couple • de
10
Absolut weiterzuempfehlen.
Pros:

Eine ruhige Oase in der großen Stadt.

Cons:

Man kann die Züge hören.

2026-05-27 • via Nuitee
D
DOHUN • solo_traveller • kr
10
2026-05-25 • via Nuitee
K
Kitty Kit Ting • solo_traveller • hk
5
Unwelcoming staff banging on furnitures scaring guests away from dining area
Pros:

The location was superb

Cons:

The 2 nights stay was so different. The hotel offers free drinks in the dinning area from noon to 11.30pm and in our first night (May 6 2026) we did get a chance to enjoy the drink till around 11.15pm before the male staff started to clean up. However, in the 2nd night (May 7 2026), there was a lady staff in pony tail who made a loud entry to the dinning area as early as 10.35pm, made a big move/gesture showing every guest sitting there that she was looking at her watch, promoting everyone that we had to leave. She also started banging on the furnitures and also took away the hot water dispenser and also took away all cups at around 10.50pm (deslite the hotel claim service would be till 11.30pm every night). To make thing worse, in the next morning (May 8 2026), the coffee machine in the lobby corridor was out od coffee bean, cream and water, probably the night staff (the same lady staff in pony tail) had not filled up anything at night. This lady staff had ruined our mood as we felt we were not welcomed and the hotel was not prepared for guest services at all, no hospitality whatsoever, unable to deliver the service it claims to be provided (free drinks from noon to 11.30pm). Staff is in the photo below if the hotel cares to retrain or take disciplinary action.

2026-05-25 • via Nuitee
Y
YI TANG • solo_traveller • tw
8
2026-05-24 • via Nuitee
T
Tomoko • solo_traveller • jp
7
2026-05-24 • via Nuitee
K
Kanji • solo_traveller • jp
10
2026-05-24 • via Nuitee
K
kiyomi • couple • jp
8
快適
Pros:

ベッドがよかった。
夕方ドリンクやスナックなど美味しかった

Cons:

なし

2026-05-23 • via Nuitee
W
WAN-CHIAO • extended_group • tw
10
2026-05-22 • via Nuitee
S
Silvano • solo_traveller • ie
10
Pros:

Everything. Villa Fontaine is my usual go-to hotel when I stay in Sannomiya.
The room was comfortable, the staff friendly and the hotel conveniently located in the heart Sannomiya less than 5 minutes from the station. Plus during the 'Happy Hour' you can enjoy free drinks and snacks in the lobby.

Cons:

-

2026-05-22 • via Nuitee
H
HIROKO • solo_traveller • jp
5
2026-05-21 • via Nuitee
Y
yamauchi • solo_traveller • jp
8
Pros:

接客が良かった

2026-05-21 • via Nuitee
H
Hideo • couple • jp
10
2026-05-21 • via Nuitee
A
Andréiane • solo_traveller • fr
10
Très bonne expérience !
Pros:

Il y a une zone proche de l'accueil permettant de déjeuner (idéal quand on est en duo ou en groupe) et qui sur certains horaires donne accès gratuitement à des boissons alcoolisées et non alcoolisées avec des snacks.

2026-05-21 • via Nuitee
Y
YUKI • couple • jp
9
快適
Pros:

説明も親切丁寧でした
セキュリティも万全

Cons:

なし

2026-05-19 • via Nuitee
T
tamura • solo_traveller • jp
9
Pros:

落ち着けた

Cons:

特になし

2026-05-19 • via Nuitee
D
David • couple • hk
8
Great, but soured by hotel not sticking to its set breakfast hours and an argumentative receptionist
Pros:

Free drinks and snacks from 5.00 - 8.00pm for hotel guests

Cons:

Breakfast was supposed to be until 9.30am on weekdays and 10.00am on weekends, but on weekdays by 9.15am the restaurant had already been cordoned off and most of the food cleared away, and on Saturday we were told that breakfast had finished at 9.30am notwithstanding that the breakfast tickets clearly stated that breakfast was until 10.00am with "L.O." at 9.30am, which I took to mean last orders. When I complained to one of the Reception staff, I was meet with argument and told "L.O." meant last entry, which made no sense at all. Very poor handling of a legitimate guest complaint, which soured our stay

2026-05-18 • via Nuitee