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Facilities
Property facilities
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WiFi available
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Free WiFi
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Non-smoking rooms
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24-hour front desk
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Restaurant
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Heating
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Pets allowed
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Lift / Elevator
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Laundry
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Luggage storage
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Airport shuttle
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Safety deposit box
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Bar
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Fax/photocopying
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Tour desk
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Ironing service
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Meeting/banquet facilities
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Car hire
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Sauna
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Massage services
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Spa/wellness center
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Non-smoking throughout
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Private check-in/check-out
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Daily housekeeping
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Designated smoking area
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Airport shuttle (additional charge)
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Shuttle service (additional charge)
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Concierge service
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Special diet menus - on request
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Public Bath
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Wine/champagne
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Airport drop off
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Airport pick up
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Fruits
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Shuttle service
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Staff adhere to local safety protocols
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Laundry washed per local authority guidelines
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Guest rooms disinfected between stays
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Cleaning standards that are effective against Coronavirus
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Invoice provided
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Shared stationery like menus, pens are removed
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Guest room sealed after cleaning
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Physical distancing in dining areas
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Food delivered to guest room
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CCTV outside property
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Face masks for guests available
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Delivered food - securely covered
Review Highlights
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Property Description
Historic Elegance and Panoramic Views
Experience the charm of the Hotel Palacio Astoreca, housed in a historic building from 1923. Enjoy elegant rooms with panoramic views of the city's hills and bay.
Luxurious Amenities and Services
Relax in the heated pool or hot tub, stay connected with free WiFi, and indulge in a delicious breakfast served daily. Rooms feature flat-screen TVs, private bathrooms with robes, and slippers for your comfort.
Convenient Location and Nearby Attractions
Located near Paseo Yugoslavo and the Museum of Fine Arts, the hotel is just a short distance from Viña del Mar's beaches and entertainment venues. Explore the city easily with various alternatives for parking nearby.
Book your stay at the Hotel Palacio Astoreca for a truly memorable experience!
LOCAL TAX LAW.
Based on local tax laws, all Chilean citizens and resident foreigners must pay an additional fee (IVA) of 19%. To be exempt from this 19% additional fee (IVA) the payment must be made in US dollars and a copy of the immigration card and passport must be presented. The passenger won't be exempt from this fee when paying in local currency. In case of no show the invoice will be billed in local currency, including this additional fee (IVA). This additional fee (IVA) is not included in the hotel rates and must be paid separately.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Guests under the age of 18 can only check in with a parent or official guardian.
In the event of an early departure, the property will charge you the full amount for your stay.
A deposit may be required at the property.
Location
Guest Reviews
El.desayuno muy bueno y la amabilidad del personal
Algunos ruidos de arreglos que se realizaban en la habitacion del.lado
Buena ubicación.
Temperatura en habitación muy elevada ,para informar y pedir ayuda a recepción no hay citofono .
The staff were extremely friendly and helpful suggesting where to explore and how to do so. The room was cozy and the bed was like a cloud. We greatly enjoyed our stay and look forward to coming back!
Notable todo espacios y ubicación, desayuno increíble.
Faltarían estacionamientos.
Lo mejor fue la atención del personal, todo muy cómodo y limpio, pero creo que esta un poco sobre evaluado el precio a pago.
Con todo es recomendable para estar una noche en el palacio.
Pensaba que llegaríamos a un lugar con mas glamour y practicamente estabamos solos, tuvimos que ir a comer fuera del hotel
Great location, wonderful breakfast, very good staff.
TV is small and not very well located inside the room, the decor of the room could be better.
nos encantó el desayuno, la ubicación, muy cómoda la cama, el spa muy rico, aunque la piscina era un poco fría!!
no nos gustó que nos atendió una persona e recepción que estaba ayudando a quienes estaban de turno que nos hizo sentir incómodas por nuestra orientación sexoafectiva. la verdad, viajamos un montón y nunca nos había pasado algo así.
Muy bonito
Colchón no muy cómodo
Me gustó el edificio, el spa, muy buena mantención del hotel, una vista maravillosa a la bahía de Valparaíso. La amabilidad del personal, hacen sentir muy bien a los turistas.
Rico el desayuno.
Una sugerencia, para las personas mayores, colocar en las tinas, manillas para afirmarse y no tener caídas accidentales.
Localização estratégica de fácil acesso a pé a todos os atrativos do Cerro Alegre e Cerro Concepcion. Os funcionários são muito atenciosos, menção especial ao Nicolás, mas todos são extremamente gentis e solícitos. O café da manhã é algo quase insuperável em qualidade.
The hotel room was absolutely incredible — elegant, immaculate, and beyond comfortable. Every detail felt luxurious, from the beautifully styled interiors to the plush bedding and peaceful atmosphere. It truly exceeded expectations and made the stay feel so special, indulgent, and memorable. I would return in a heartbeat.
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Nicholas and Alfredo were exceptional in responding to my requests, changed plans and information. Nicholas arranged last minute tour and gave excellent information; where to eat, how get around. Very helpful and nothing was too much trouble.
Desayuno variado, un poco pequeño el lugar de comida pero o hubo mucha aglomeración.
Habitación grande y espaciosa, tienen bata y eso le da un plus al usar la piscina y sauna.
Gran experiencia para un fin de semana en pareja.
45 min en las dependencias se hace poco, pero entendemos que la demanda es alta.
Más instrucciones en el uso del sauna, no sabiamos como usarlo al principio y perdimos tiempo en eso.
Breakfast was amazing - a feast & included in the price. Room large and comfortable. Location is the best in Valparaiso for many reasons - close to best street art, best restaurants etc. Spacious. Staff ( all speak English) were fantastic. There is also a sauna, pool, hot tub - that I did not know beforehand.
If you want an international hotel, this is not it. It is a large beautiful mansion - wood floors, large verandahs overlooking the harbour - the atmosphere of old Valparaiso. It could not have been better !!
Beautiful rooms, great location, lovely breakfast
The Wise card transaction didn't work so had to pay cash with USD
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