Scent Premium Hotel and Sky Bar

Hotels
9.6 (6664 reviews)
31 Hang Hanh Street , Hanoi , VN

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
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Review Highlights

Pros:
Central lakeside Old Quarter location
Extremely friendly and attentive staff (Anna, Flora, Chloe mentioned)
Very clean rooms and property
Excellent, varied and lavish breakfast
Comfortable beds
Spa/massage services and Skybar
Reported free airport transfer (for cash payment)
Good room size (big/airy for higher categories)
Cons:
Dangerous/unprotected balcony on high floor (safety concern)
Hallway can be noisy from other tourists
Some rooms not very modern; occasional rooms without windows

Categories

Cleanliness
10
Multiple guests explicitly described the hotel as very clean ('molto pulito', 'نظيف جداً', 'clean'), indicating excellent housekeeping throughout the property.
Service
10
Service repeatedly praised — staff named (Anna, Flora, Chloe, others) were described as extremely friendly, attentive and helpful, handling requests and assisting guests warmly.
Location
10
Many reviewers highlighted the prime lakeside/Old Quarter location (1-minute walk to the lake), calling it perfect for first-time travellers and 'in the heart of the old quarter'.
Room Quality
8.8
Rooms described as big, airy and with comfy beds, but some comments mentioned rooms not being ultra-modern, a room without a window and a dangerously exposed balcony on a high floor; minor drawbacks lower this score slightly.
Amenities
9
Amenities noted include a spa/massage, Skybar and offered services (including a reported airport transfer for cash payments); overall amenities are good and add value to the stay.
Value for Money
9
Several guests explicitly stated exceptional value ('really is a 5 star experience for such exceptional value'), indicating strong perceived value relative to price.
Food and Beverage
10
Breakfast repeatedly described as excellent, rich, varied and lavish (sweet and savory options, eggs, croissants, pancakes, fruit, good coffee), earning top marks.
Overall Experience
10
Overall sentiment is overwhelmingly positive with multiple glowing endorsements, repeat-stay intention and explicit recommendations; guests described the stay as wonderful and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:49

Property Description

Central Location

Scent Premium Hotel, nestled in the heart of the Old Quarter and a stone's throw away from Hoan Kiem Lake, offers a prime location for exploring Hanoi's vibrant streets and attractions.

Comfortable Accommodation

Enjoy stunning city or lake views from every room, each equipped with modern amenities like a flat-screen TV, air conditioning, and a safety deposit box. Relax in the cozy seating area and make use of the convenient work desk.

Convenient Services

From tour assistance to car rentals, Scent Premium Hotel ensures a hassle-free stay. Unwind with a rejuvenating massage, savor Vietnamese and European delicacies at Ceilo Restaurant, and sip on cocktails while admiring the panoramic lake vistas at the rooftop bar.

Experience the best of Hanoi at Scent Premium Hotel - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.6
Based on 6664 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 9
Value for Money: 9
Food and Beverage: 10
Overall Experience: 10
K
Kris • family_with_children • au
10
Highly recommend, clean, great value, staff very friendly
Pros:

Fantastic hotel, great location. Staff extremely friendly.
Staff also organised food tour for us. It was great!!

2026-09-19 • via Nuitee
S
Sreenesh • couple • bh
10
The Staffs are amazing! Loved it!
Pros:

Everything was perfect!

Cons:

Everything was amazing.

2026-09-18 • via Nuitee
N
Nancy De Lemos • solo_traveller • cr
10
Perfect location and great staff
Pros:

Fantastic location and staff. Excellent breakfast and comfy bed.

Cons:

There was lot of noise in the morning because other guests talking and children screaming on the hall.

2026-09-18 • via Nuitee
Y
Yuval • solo_traveller • il
10
2026-09-18 • via Nuitee
O
Ohad • solo_traveller • il
10
Pros:

The staff is very nice and provided a very warm welcome upon arrival. The location of the hotel is excellent.

However, the air conditioning in the room was a bit weak.

Cons:

, the air conditioning in the room was a bit weak.

2026-09-17 • via Nuitee
G
Gabor • couple • at
10
Pros:

Location, staff, also the 2 ladies at breakfast

2026-09-17 • via Nuitee
R
Roxane • solo_traveller • fr
10
2026-09-16 • via Nuitee
A
Allan • solo_traveller • au
10
Like coming home ! Lovely facilities, great location & wonderful service from friendly & efficient staff that ma
Pros:

This is a lovely hotel. It is in a great location .Rooms are a nice size with lovely decoration. The beds are very comfortable too. The breakfast is comprehensive with Viet & Western choices. Most importantly the staff are lovely. They are friendly helpful & efficient. Scent Premium is now my “ go to” accomodation in Hà Nội.

Cons:

Nothing

2026-09-16 • via Nuitee
N
natan • solo_traveller • il
10
2026-09-16 • via Nuitee
C
Charles • couple • vn
10
Perfect location, comfortable stay and friendly staff.
Pros:

My room was comfortable and quiet.

2026-09-16 • via Nuitee
Z
Zachary • solo_traveller • au
10
Pros:

The most accomodating and friendly staff!

2026-09-15 • via Nuitee
C
Claudia • solo_traveller • au
9
Pros:

An excellent stay at Scent Premium Hotel. The service was impeccable — the staff are wonderfully friendly and always attentive to everything I needed, going out of their way to make my stay special. The location is unbeatable: just steps from restaurants, shopping, and the lovely Hoan Kiem Lake area, which is perfect for a stroll. I highly recommend it and wouldn't hesitate to return. ⭐⭐⭐⭐⭐

Cons:

One thing to improve: the sky bar was under maintenance during my stay, and I wasn't told in advance, which was disappointing since it was one of the reasons I chose the hotel. That said, the service quality and location make it well worth recommending.

2026-09-15 • via Nuitee
E
elton • family_with_children • au
10
Excellent
Pros:

Breakfast was excellent. Location was excellent. Staff were excellent and extremely helpful.

2026-09-15 • via Nuitee
S
Shaked • couple • il
10
Pros:

מלון מדהים! הם עזרו לנו בהכל וNancy הייתה חמודה מאוד ושירותית.

2026-09-15 • via Nuitee
Y
Yoram Cohen • solo_traveller • il
10
2026-09-15 • via Nuitee
I
Ian Khrizel • couple • ca
10
2026-09-15 • via Nuitee
J
Jasmin • couple • au
10
2026-09-15 • via Nuitee
Y
Yves Antoine • extended_group • de
10
Excellent séjour grâce au personnel d’une grande gentillesse et très attentionné. Jolies chambres confortables au cœur d
Pros:

Personnel très agréable et disponible. Hôtel très propre. Literie très confortable.Petit déjeuner très bon et varié . Position agréable à deux pas du lac.

Cons:

Climatisation un peu bruyante

2026-09-14 • via Nuitee
Y
Yves Antoine • extended_group • de
10
Hôtel à recommander, on reviendra !
Pros:

Chambres agréables, literie confortable. Personnel attentif et très agréable. Nourriture variée et de qualité . Bon emplacement

Cons:

Climatisation un peu bruyante

2026-09-14 • via Nuitee
B
Ben • couple • lu
10
Great experience, would recommend
Pros:

The breakfast was good, the service is excellent they go above and beyond to make your stay as comfortable as possible

Cons:

N/A

2026-09-13 • via Nuitee