Scent Premium Hotel and Sky Bar

Hotels
9.6 (6623 reviews)
31 Hang Hanh Street , Hanoi , vn

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Restaurant
Room service
Business center
Heating
Family rooms
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Review Highlights

Pros:
Central lakeside Old Quarter location
Extremely friendly and attentive staff (Anna, Flora, Chloe mentioned)
Very clean rooms and property
Excellent, varied and lavish breakfast
Comfortable beds
Spa/massage services and Skybar
Reported free airport transfer (for cash payment)
Good room size (big/airy for higher categories)
Cons:
Dangerous/unprotected balcony on high floor (safety concern)
Hallway can be noisy from other tourists
Some rooms not very modern; occasional rooms without windows

Categories

Cleanliness
10
Multiple guests explicitly described the hotel as very clean ('molto pulito', 'نظيف جداً', 'clean'), indicating excellent housekeeping throughout the property.
Service
10
Service repeatedly praised — staff named (Anna, Flora, Chloe, others) were described as extremely friendly, attentive and helpful, handling requests and assisting guests warmly.
Location
10
Many reviewers highlighted the prime lakeside/Old Quarter location (1-minute walk to the lake), calling it perfect for first-time travellers and 'in the heart of the old quarter'.
Room Quality
8.8
Rooms described as big, airy and with comfy beds, but some comments mentioned rooms not being ultra-modern, a room without a window and a dangerously exposed balcony on a high floor; minor drawbacks lower this score slightly.
Amenities
9
Amenities noted include a spa/massage, Skybar and offered services (including a reported airport transfer for cash payments); overall amenities are good and add value to the stay.
Value for Money
9
Several guests explicitly stated exceptional value ('really is a 5 star experience for such exceptional value'), indicating strong perceived value relative to price.
Food and Beverage
10
Breakfast repeatedly described as excellent, rich, varied and lavish (sweet and savory options, eggs, croissants, pancakes, fruit, good coffee), earning top marks.
Overall Experience
10
Overall sentiment is overwhelmingly positive with multiple glowing endorsements, repeat-stay intention and explicit recommendations; guests described the stay as wonderful and highly recommended.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:49

Property Description

Central Location

Scent Premium Hotel, nestled in the heart of the Old Quarter and a stone's throw away from Hoan Kiem Lake, offers a prime location for exploring Hanoi's vibrant streets and attractions.

Comfortable Accommodation

Enjoy stunning city or lake views from every room, each equipped with modern amenities like a flat-screen TV, air conditioning, and a safety deposit box. Relax in the cozy seating area and make use of the convenient work desk.

Convenient Services

From tour assistance to car rentals, Scent Premium Hotel ensures a hassle-free stay. Unwind with a rejuvenating massage, savor Vietnamese and European delicacies at Ceilo Restaurant, and sip on cocktails while admiring the panoramic lake vistas at the rooftop bar.

Experience the best of Hanoi at Scent Premium Hotel - book your stay now!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.6
Based on 6623 reviews
Cleanliness: 10
Service: 10
Location: 10
Room Quality: 8.8
Amenities: 9
Value for Money: 9
Food and Beverage: 10
Overall Experience: 10
C
Chau • solo_traveller • us
10
Great value for location and amenities, and staff was very accommodating.
Pros:

Very good location and staff were amazing.

2026-08-08 • via Nuitee
N
Nadia • couple • it
10
Pros:

Hotel in posizione centrale e molto pulito.
Colazione dolce e salata ricchissima. Abbiamo anche fatto un massaggio davvero molto rilassante.
Grazie ad Anna e a tutto lo staff per il modo gentile e garbato con cui ci hanno accolto e per tutta l’assistenza. Torneremo sicuramente

Cons:

Nulla, tutto ok

2026-08-08 • via Nuitee
A
Aman • family_with_children • in
10
Pros:

Would highly recommend and definitely return!

We had an excellent stay at the Scent Premium Hotel & Skybar. The location of the hotel, next to the lake in the Old Quarter is perfect for first time travellers.
The hotel staff is extremely friendly and helpful. Flora, Anna and Chloe made sure we had a fabulous stay and arranged everything for us.
Our room was big and airy and the breakfast had was varied and lavish!

2026-08-08 • via Nuitee
R
Raghav • solo_traveller • au
10
Warm and kind staff, delicious breakfast, excellent location.
Pros:

Lovely staff, excellent location, and the best breakfast and customer service I’ve ever had for a hotel of this price point. It really is a 5 star experience for such exceptional value. Thank you to the Scent team!

Cons:

N/A grateful for such a lovely experience

2026-08-06 • via Nuitee
Z
Zhichao • solo_traveller • hk
10
2026-08-05 • via Nuitee
D
Diana • couple • nl
10
2026-08-05 • via Nuitee
S
Spyridon • family_with_children • gr
10
2026-08-04 • via Nuitee
M
mohammed • family_with_children • sa
10
Pros:

المكان جميل جداً جداً ونظيف جداً كان حجزي سويت عائلي بعد الوصول عطوني عرض غرفتين بالدور 9 جنب بعض وبنفس السعر كذلك عند الدفع كاش حصلت على توصيل للمطار مجاني
الفطور يوجد بيض بانواعه كذلك زيتون اخضر واسود خبز تست كروسان فواكة مربى عسل بان كيك وعندهم كافي بالثلج لا يفوتكم نصيحة اخ
الفندق نفس الصور الموقع خرافي بجانب البحيرة
العاملين قمة بالاخلاق والرقي
والله يشهد علي بكل كلمه قلتها

Cons:

الشي الي ما اعجبني البلكونه خطيرة جداً جداً مافيه اي حاجز وهي بالدور 9 شي يخوف الصراحة
لكن الباقي 100٪

2026-08-04 • via Nuitee
L
leah • solo_traveller • au
10
Wonderful stay in a friendly boutique hotel
Pros:

On arrival staff were friendly and attentive
We loved the bed as it was so comfy. Even though we didn't have a window this was not a problem
Breakfast was yummy too

Cons:

Hallway can get noisy from other tourists

2026-08-03 • via Nuitee
I
Ifat • family_with_children • il
10
The meaning of great hospitality in this hotel
Pros:

Everything!!! Great staff, felt like home.
They took care of every request with great smile and pleasant attitude.
Breakfast staff were willing to help with everything

Cons:

None

2026-08-02 • via Nuitee
A
Alfred • solo_traveller • at
10
Charmantes Hotel direkt in der Altstadt
Pros:

Perfekte Lage in der quirligen Altstadt, nur eine Straße vom Hoan-Kiem-See entfernt. Die Zimmer der höheren Kategorie sind sehr geräumig. Dass sie nicht top modern, aber schick und funktional ausgestattet sind, erhöht den Charme des Hotels. Das ausgezeichnete und reichhaltige Frühstücksangebot hat sich fast täglich etwas geändert, was bei einem mehrtägigen Aufenthalt für angenehme Abwechslung sorgt. Das gesamte Personal war extrem freundlich und hilfsbereit. Die Skybar ist nett.

2026-08-02 • via Nuitee
E
esther • solo_traveller • il
10
Pros:

אנה , פלורה וננסי מהממות.
הן עושות את המקסימום לשהות מושלמת. בחדר האוכל צ'נג פשוט מושלמת. הייתי לוקחת אותה איתי לישראל...

Cons:

אין

2026-08-02 • via Nuitee
S
Sy • solo_traveller • us
10
Great stay
Pros:

Good breakfast. Clean room. Great shower.

2026-07-25 • via Nuitee
A
Andrew • couple • au
10
Everything about this place was amazing, great location and in the heart of old quarter. Staff were very friendly and po
Pros:

Location, clean, staff were polite

2026-07-25 • via Nuitee
T
T • family_with_children • au
10
It’s close to Hanoi city . 1 minute walk to lake , food , spa and bar
Pros:

Hospitallity

2026-07-25 • via Nuitee
E
Elisabeth • family_with_children • us
8
Flora was super nice with us. She is truly a real professional.
Pros:

Really convenient. Close to everything

Cons:

Room a little bit hot

2026-07-24 • via Nuitee
T
Tinoiva • couple • nz
10
Outstanding location, facility and staff.
Pros:

Highly recommended, great location, wonderful staff. thanks for looking after us. You guys are awesome.

Cons:

Nothing I can think of.

2026-07-24 • via Nuitee
F
Farish Jankipersad • solo_traveller • nl
10
2026-07-24 • via Nuitee
L
Lia • family_with_children • il
8
2026-07-23 • via Nuitee
Özben • family_with_children • tr
10
Pros:

Kahvaltısı mükemmel ve güler yüzlü personel☺️

2026-07-23 • via Nuitee