Hampton Inn & Suites Rochester/Henrietta

Hotels
•
Hampton Inn
9 (605 reviews)
280 Clay Road , Rochester , us
+1 585-475-1300

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
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Review Highlights

Pros:
Friendly staff
Excellent location
Clean rooms
Good breakfast
Cons:
Renovations affecting amenities
Issues with room maintenance

Categories

Cleanliness
8.46
Overall clean, but some complaints about cleanliness in certain areas.
Service
9.93
Staff was consistently reported as friendly and accommodating, going above and beyond.
Location
9.47
Central location, close to restaurants and shopping.
Room Quality
8.42
Rooms generally comfortable but mentioned some issues with maintenance.
Amenities
8.45
Some amenities were lacking or unavailable due to renovations.
Value for Money
9.41
Good value, especially with the positive feedback on services provided.
Food and Beverage
8.46
Breakfast was good but some complaints about selection and quality.
Overall Experience
9.43
Generally positive with plans to return, despite some minor setbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 23:23

Property Description

Convenient Location
Less than 1 mile off Interstate 390, the Hampton Inn & Suites Rochester/Henrietta provides easy access for travelers. Situated near major universities, including Rochester Institute of Technology and University of Rochester, our hotel is the perfect choice for visitors to the area.

Modern Amenities
Enjoy a relaxing stay with our indoor swimming pool, free Wi-Fi, and flat-screen TVs in every room. Upgrade to a suite for added convenience with a microwave, refrigerator, and sofa bed. Whether you're here for business or leisure, our hotel has everything you need for a comfortable stay.

Exceptional Services
Our 24-hour reception, fitness center, and business center cater to all your needs during your stay. Plus, take advantage of our laundry facilities to make your trip even more convenient. Book your stay at Hampton Inn & Suites Rochester/Henrietta today for a memorable experience.

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: ROC

Location

Property Accessibility

Total Disability Score: 42.86
Public Area
  • Ramp: Yes
  • Entrance Door Width: 82
  • Entrance Leveled: Yes
  • Pet Friendly: Yes
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: Yes
  • Restaurant Wheelchair Accessible: Yes
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
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Guest Reviews

9
Based on 605 reviews
Cleanliness: 8.46
Service: 9.93
Location: 9.47
Room Quality: 8.42
Amenities: 8.45
Value for Money: 9.41
Food and Beverage: 8.46
Overall Experience: 9.43
Q
Qinfei • family_with_children • us
9
2026-08-28 • via Nuitee
L
Laurie • couple • us
8
Overall a nice place
Pros:

Great location with the amenities i was looking for

Cons:

The mattress had one side that had many dips and lumps

2026-08-28 • via Nuitee
S
Stephen • couple • us
10
2026-08-26 • via Nuitee
S
Stacie • couple • us
10
We will be back !!!
Pros:

Great location and very clean!

Cons:

N/A

2026-08-23 • via Nuitee
Z
Ziming • extended_group • us
10
2026-08-21 • via Nuitee
M
Michael • solo_traveller • us
8
2026-08-11 • via Nuitee
C
Curenio • couple • us
9
2026-08-07 • via Nuitee
E
Erica • extended_group • us
8
Repeated customer at this location. It’s always a pleasant and comfortable stay.
Pros:

Location is centralized. The front desk staff is friendly and accommodating. The room is clean, albeit the toiletries are fair . The breakfast is convenient.

Cons:

The toiletries are fair. A bar of hand soap to wash one’s hands maybe economical, but there’s no dish to place the soap on. It would be better to have a stationary hand pump that is refilled. The shower gel does not lather well, but it is convenient to not have to bring one’s own.

2026-08-06 • via Nuitee
M
Maria cristina • solo_traveller • it
7
Un bel soggiorno
Pros:

La camera è ampia e pulita . Possiede piscina e palestra gratuiti .

Cons:

Il servizio di aria condizionata è troppo rumoroso.
La colazione potrebbe essere più assortita.

2026-07-25 • via Nuitee
M
Mark • couple • us
3
2026-07-24 • via Nuitee
J
John • solo_traveller • us
10
2026-07-20 • via Nuitee
E
Ellen • solo_traveller • us
10
2026-07-20 • via Nuitee
H
Hemlata • extended_group • us
8
Pros:

It was lacking in choices

2026-07-20 • via Nuitee
P
Piotr • family_with_children • pl
6
2026-07-12 • via Nuitee
S
Spinks • solo_traveller • us
9
2026-07-11 • via Nuitee
N
Nancy • solo_traveller • us
10
Pros:

The room was clean and comfortable. The breakfast was nice and plenty of it.

Cons:

Our room was on the third floor which was difficult for my 86 year old mother.

2026-07-08 • via Nuitee
A
Andreas • solo_traveller • de
8
2026-07-08 • via Nuitee
M
Maria • couple • us
8
2026-07-07 • via Nuitee
K
Kathleen • couple • us
10
2026-07-06 • via Nuitee
P
Pradipta • family_with_children • us
6
Pros:

Room was very nice comfortable, great beds.

Breakfast was below par. The bathroom door of the bathroom next to the dining area was missing.

2026-07-06 • via Nuitee