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Facilities
Property facilities
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Free WiFi
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24-hour front desk
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Luggage storage
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Designated smoking area
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Wheelchair accessible
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Free airport transportation
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ATM/banking
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Gift shops or newsstand
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Safe-deposit box at front desk
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Tours/ticket assistance
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Airport transportation - pickup (surcharge)
Review Highlights
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Property Description
Welcome to The Memory at On On Hotel, where comfort meets the vibrant culture of Old Phuket Town!
Modern Amenities
Enjoy complimentary wireless internet access throughout your stay, along with convenient features such as 24-hour front desk service, dry cleaning/laundry, and luggage storage for a hassle-free experience.
Comfortable Accommodations
Retreat to one of our 35 air-conditioned rooms, each equipped with refrigerators, LED televisions, and private bathrooms featuring rejuvenating rainfall showerheads. Relax in style with cable programming and complimentary toiletries at your fingertips.
Prime Location
Discover the local charm just steps away from notable attractions like the Phuket Weekend Market, Thavorn Museum, and Thai Hua Museum. Enjoy the vibrant atmosphere of Old Phuket Town while being a short drive from stunning beaches and entertainment options.
Book your unforgettable stay today at The Memory at On On Hotel!
- One child 12 years old or younger stays free when occupying the parent or guardian's room, using existing bedding.
- Only registered guests are allowed in the guestrooms.
- No pets and no service animals are allowed at this property.
Property Policies
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Pets
Pets not allowed
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Pets
Service animals not allowed
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Accessibility
No elevators
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General
Professional property host/manager
Location
Guest Reviews
Location
Clean and the room was lovely
The Hotel is nicely looking, although the rooms are smaller than advertised. It has a nice colonial charm you won't find anywhere else in Thailand, generally. The location is great.
I arrived 2 hours early but apparently my room was not ready yet. (Even though it was low season and plenty of rooms were free when I booked the day before). When I came back they let me as well as 2 other couples wait until the very last minute in the non-airconditioned waiting room for checking. They did not even start 5 minutes early. The others as well as myself were waiting for 20 minutes before the check in slowly started. I had an important meeting which I needed to attend, so at least a timely check-in was necessary and why I booked this hotel. After they showed me my room, I asked for my luggage which they stored somewhere but it wasn't even at the room. After another 10 minutes they brought the wrong luggage. Another 5 minutes passed before they found the correct luggage. A hotel which claims to be 4 stars should have its processes aligned better.
Another point: the wifi system is unnecessarily complicated, you get a specific login on which you will need to repeat everytime you get back to the hotel. Well, until it ultimately stopped working at all.
It had a lovely colonial vibe, each room was decorated in a different theme. It feels a little quirky and isa pleasant place with attentive staff. It is right in the hub of Old Town Phuket with lots of shops, restaurants and bars to choose from. Fantastic value for money.
The furniture in our room was a little squeezed in, but our son’s room was fine. There was no view as this was a city hotel, but we didn’t mind that, they had managed to make a clever little outdoor space.
Incredibly friendly staff and beautiful hotel! Nice refreshments and Thai snacks offered at breakfast. Rooms are small so better for 1-2 night stay! Rooms were clean and had everything you need for a short stay.
We stayed in room 101 which was closest to the lobby so could hear a bit of noise during the day however it wasn’t too bad at night time so we didn’t mind too much. The shower floor also flooded around our feet.
Staff are amazing here and the hotel is a perfect location to explore
the location was superb -
the rooms were a bit small but comfortable - the bathroom requires place to put our cosmetics and shampoos etc - that was a miss
Everything
This hotel is a historical building located in the centre of the Phuket old town. The decoration and vide of the hotel brings very local feeling. The check in required additional personal information which I thought is a bit strange, but overall experience is good.
The mosquitos!!!! I have to shower myself with insect repellant when sitting in the lobby area. The room is quite small compare to other hotels I have stayed during my Thailand trip, probably due to it is an old heritage building.
Such a beautiful property. One of the oldest in this part of Phuket. Simply stunning location, great interior. The staff were friendly, the rooms cleaned daily. Everything you need for a few days in Phuket
I would’ve liked to know that you get a hotel discount at the cafe beside it
Beautiful old Chinese style - kind of like staying in a homely museum.
Nothing
Everything
Na
The rooms are old world Charm!
The staff is very helpful and pleasant.
I have recommended to several friends.
No sure
Love the warmth, character and vintage decor. It will be one of happy memories. The name of the hotel said it all!
Nothing really but a small full length mirror would be nice.
Ein wunderschönes Hotel und sehr schöne Zimmer. Sehr sehr freundliche und hilfsbereite Mitarbeiter.
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