Villa Rosa Kempinski

Honestly an absolutely excellent massage and spa day. Brilliant. Right from the starting hospitality of the front desk. My massage therapist was Milka. One of the best deep tissue therapists out there. And I have been to quite the number globally. She is fantastic. The sauna is brilliant. Everything is a solid 10/10

Todo

The hotel provided the best view of Nairobi. The Ambience, facilities and staff were amazing

I've stayed several times over the last decade, and always feel a sense relief on arrival. The Villa Rosa Kempinski consistently offers everything the business traveller needs - good service, a great breakfast buffet, clean and very comfortable rooms. Location is excellent although you can always get snarled up in Nairobi traffic. Only downside is that it's a bit on the pricey side.

The waitress Dianah was a sweetheart🤍
Excellent service with attention for details.
The Turkish food was great too.

The food was delicious Victor did the chicken just the way I love Albert too served us well the chicken wings was delicious too.asante will come back again

I stayed at the kempenski for 2 nights room was narrow but very clean quite and serine ...the spa was the best part ...such a lovely experiance everyone was sweet and attentive special shout out to the ladies at the spa , 2 ladies at the reception and last but not least Mr Samson at the front Door ,wyclef and George the driver....sorry I forgot your names but you were all amazing ❤️

The service was excellent. The staff were friendly.

Excellent service by Belinda, keep it up

The staff was excellent, very professional and kind. They went above and beyond.

Good hospitality. Love the traditional attires and hotel staff did their best from gatemen to the core of the hotel
Food was nice

The stay was so beautiful and the food was so testy. Hotel staffs were friendly. Hillary made sure our hotel vehicle arrived on time to take us to the airport.

Super safe and secure, yet warm and welcoming. The front desk staff are always friendly and helpful. Carolyne Wambugu was great throughout my stay, with great suggestions on how to navigate the city

The premises were very well appointed, clean and orderly. The ambience was active yet peaceful. The staff were attentive and very friendly and helpful. Carolyne in particular at the front desk was extremely supportive and switched on to guest needs.

Our tour of Nairobi city today with our driver, David, was just sensational. He shared his rich knowledge of the history of the city and the way of life of the Nairobi people as we drove through multiple suburbs. We experienced the Giraffe Centre and Kobe Tough bead and leather goods making both of which were a real joy. A wonderful 5 hours with David. Highly recommend him and his tour. Maryanne.

Villa Rosa Kempinski Nairobi is an outstanding hotel, and my recent stay was truly exceptional.

The facility itself is elegant, well maintained, and of very high quality. But what makes the hotel truly shine is the staff. From the doormen and bellboys to the reception team, housekeeping, cleaners, restaurant staff, and everyone I encountered, the level of courtesy, warmth, professionalism, and attention to detail was remarkable.

Every interaction was handled with a smile. The staff were consistently helpful, polished, respectful, and genuinely welcoming throughout the day. They made the experience feel personal and effortless, which is what separates a good hotel from a truly memorable one.

I would very happily recommend Villa Rosa Kempinski Nairobi to anyone visiting Nairobi. I will definitely stay there again and again. The hotel is excellent, but the people are what make it exceptional.

Been going to kempinski hotel for many years,with family and friends.but I'm so sad as i write this.been seating at the lobby area having tea or coffee and have observed a certain short lady who works seats at a desk near the reception wearing red suits.a short lady.very bad one.she's always harassing girls who normally seats at the lobby area.what kind of a hotel does that.she should respect all guests.no wonder kempinski is getting few guests nowadays because of such habits.she harassed my lady when she was waiting for me at the lobby.kindly learn to respect all people.ladies are known to be so jealous especially hoteliers.because of such i would not come back to kempinski again.