Eric Vökel Boutique Apartments - Madrid Suites

Hotels
9.2 (1881 reviews)
San Bernardo, 61 , Madrid , es

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Children allowed

Facilities

Non-smoking rooms
Air conditioning
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Non-smoking throughout
Guest rooms disinfected between stays
Cleaning standards that are effective against Coronavirus
See all facilities

Review Highlights

Pros:
Cleanliness
Location
Service
Cons:
Room Comfort
Missing Amenities

Categories

Cleanliness
9.36
Multiple reviews praised the cleanliness of the apartment.
Service
9.83
Staff received high praise for their kindness and attentiveness.
Location
9.57
Guests highlighted the excellent location for exploring the city.
Room Quality
8.32
Some reviews indicated older furnishings but suggested overall comfort.
Amenities
8.85
Facilities were mentioned positively, though some guests noted missing items.
Value for Money
9.31
Guests felt they received good value given the amenities and location.
Food and Beverage
8.86
Limited mentions; considered standard for this hotel tier.
Overall Experience
9.53
Overall satisfaction with the stay was very high.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 15:37

Property Description

Designer Apartments with City Views
These modern apartments at Eric Vökel Madrid Suites offer exclusive designer furniture and stunning city views. Enjoy the convenience of free WiFi and a 24-hour check-in/check-out facility.

Convenient Location
Situated just 600 meters from Plaza de España Square, guests are surrounded by shops, bars, and restaurants on Calle San Bernardo Street. Explore the historic center of Madrid, only a 15-minute walk away, with easy access to Noviciado Metro Station.

Exceptional Services
Benefit from a tour desk, concierge, and car rental service at Madrid Suites. Experience comfort and luxury during your stay in the vibrant city of Madrid.

Book now for an unforgettable experience at Eric Vökel Madrid Suites.

Important information:

When booking 3 or more rooms, different policies and additional supplements may apply.

Please note that when booking a rate where payment is due before arrival, the property will provide detailed payment instructions, for example, a link to a secure payment platform.

When booking more than EUR 3000, different policies may apply.

Please note that cleaning service is offered every 7 days. Additional services can be requested.Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
This property does not accommodate bachelor(ette) or similar parties.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MAD

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 3 years old stay for free when using an available cot.
    Children up to and including 3 years old stay for free when using an existing bed.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

  • Parking

    No parking available.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

9.2
Based on 1881 reviews
Cleanliness: 9.36
Service: 9.83
Location: 9.57
Room Quality: 8.32
Amenities: 8.85
Value for Money: 9.31
Food and Beverage: 8.86
Overall Experience: 9.53
M
Mauricio • family_with_children • cl
10
Excelente, 100% recomendado
Pros:

El espacio y la ubicacion

Cons:

Estuvo perfecto

2026-05-30 • via Nuitee
B
BOVE I GILI EXHIBITIONS SL • extended_group • es
8
2026-05-29 • via Nuitee
S
Shaikha • solo_traveller • sa
10
2026-05-28 • via Nuitee
K
Korhan • family_with_children • tr
9
Lovely city and great short trip. We had fun.
Pros:

Location and cleanliness. Then the ease of use with online checkin and password for external door and apartment door. I never needed receptionist. I only told him that we are checking out. Other than all thorough efective online communication

Cons:

Sometimes there was some noise from other apartments at night. Young poeple were loud. It was for an hour max.

2026-05-28 • via Nuitee
J
Jan • extended_group • gb
8
Professional organisation with well presented, comfortable and secure accommodation in a good location.
Pros:

Location, good. Comfortable apartment. Very well organised systems and helpful staff

Cons:

Beds a bit short in the single bedded room. Needs a coffee table.

2026-05-27 • via Nuitee
Z
Zimmermann • couple • us
5
Ok property for the price
Pros:

Location

Cons:

Bedrooms small and only a kitchenette

2026-05-25 • via Nuitee
J
jorge • extended_group • es
10
2026-05-24 • via Nuitee
C
CARMEN • family_with_children • es
10
Todo perfecto
Pros:

Nos encantó sobre todo la ubicación

2026-05-22 • via Nuitee
V
Violaine • extended_group • fr
9
2026-05-20 • via Nuitee
P
Piotr • family_with_children • pl
9
Perfect location, clean and comfortable apartment with great facilities - ideal for a city trip to M
Pros:

Great apartment with an excellent location. Close to the metro, shops, and many restaurants. You can easily reach most places on foot.

An additional big advantage is the availability of lockers and a toilet that guests can use after check-out, which is very convenient. Highly recommended!

The kitchen was very well equipped, the apartment was clean, and the WiFi worked perfectly.

Cons:

Very minor. The apartment did not have a window facing the street, but I understand this is quite common in this part of the world. In our case, it was not really an issue because we mostly used the apartment just for sleeping.

2026-05-20 • via Nuitee
L
Lothar Jakobs • solo_traveller • us
10
Pros:

Loved the apartment. Spacious and functional. Great location

2026-05-20 • via Nuitee
C
Claudia • extended_group • es
10
Excepcional!
Pros:

Es un apartamento muy amplio, perfecto para 6 personas. Todo estaba súper limpio y la ubicación no podía ser mejor!!! Repetiremos sin duda.

2026-05-18 • via Nuitee
H
Hill • extended_group • us
10
2026-05-18 • via Nuitee
V
Volker • solo_traveller • gb
8
Pros:

Really great room at first sight.

Cons:

The room needed a bit of refresh in some areas given that ot is meant to be luxury accommodation

2026-05-17 • via Nuitee
M
Minesqui • family_with_children • ar
9
Una estadía maravillosa en familia.
Pros:

Me gusto la ubicacion, la luminosidad, la decoración, el edificio, la posibilidad de pedir y obtener el código para entrar, la limpieza del deparamento y las indicaciones para el uso de los electrodomésticos.

Cons:

No me gustó nada el sillón cama. Es bonito como sillón pero MUY incómodo como cama. Me toco dormir allí y mi espalda al dia siguiente estaba muy dolorida. Una pena. Otro tema, en el espacio de la ducha pondría una barra, sobre todo por un tema de seguridad.

2026-05-17 • via Nuitee
S
sanjivkumar • extended_group • in
9
Pros:

Location

2026-05-17 • via Nuitee
小碗61 • solo_traveller • cn
10
Pros:

我们早上抵达，接待员贴心地帮我们提前check in，让我们有充足的时间游览马德里。公寓位置很好，去很多景点都是步行距离。公寓对面就是超市，楼下又有很好吃的pizza店和早餐店。我们的房间在5楼，露台非常美，非常舒服。整体来说，是非常推荐的。

2026-05-16 • via Nuitee
L
Lina • family_with_children • lt
10
Puikiai
Pros:

Patiko apartamentai, dideli, patogūs, visko yra. Gera vieta, visur galima nueiti pėsčiomis.

2026-05-15 • via Nuitee
M
Milana • extended_group • lv
10
2026-05-15 • via Nuitee
H
Hasan • extended_group • be
10
2026-05-15 • via Nuitee