Hanoi Ancient Paradise Hotel

Hotels
9.5 (2324 reviews)
95 Phố Hàng Chiếu , Hanoi , VN

Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
24-hour front desk
Heating
Family rooms
Lift / Elevator
Luggage storage
Express check-in/check-out
See all facilities

Review Highlights

Pros:
Helpful, attentive staff (Jasmine, Jonny, Ms. Nga)
Central location near the night market
Spotless, comfortable rooms
Excellent tour desk and trip organization
Delicious breakfast buffet (fresh juices, local noodle soup)
Cons:
Isolated but severe negative staff experience (denied early freshen-up/check-in)
Limited/simple breakfast options mentioned by one guest
Small lobby and elevator placement can be inconvenient with heavy luggage

Categories

Cleanliness
10
Multiple reviews explicitly state rooms were 'spotless', clean and well maintained; housekeeping praised for attention to cleanliness.
Service
9
Generally lauded — Jasmine, Jonny, Ms. Nga and bellboys repeatedly praised for helpfulness and attentiveness; however one review reports a strongly negative staff interaction (denied early freshen-up), indicating some inconsistency.
Location
10
Consistently noted as central and convenient, frequently described as near the night market and surrounded by amenities.
Room Quality
9.5
Rooms described as cozy, comfortable, spacious in several reviews; showers and room size positively mentioned.
Amenities
9
Tour desk and trip organization repeatedly praised; minor inconvenience noted about small lobby and elevator placement, but staff assist with luggage.
Value for Money
9
Most guests felt the hotel delivered as described and recommended it (including organized tours), though one guest opted for a nearby alternative after a negative experience.
Food and Beverage
9.5
Mixed but strong: several guests praised the breakfast buffet, fresh juices and local noodle soup; one guest noted limited/simple breakfast options.
Overall Experience
10
Predominantly very positive experiences: trustworthy staff for tours, stress-free trip arrangements, central clean property — despite an isolated severe negative service report.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:51

Property Description

Prime Location in Hanoi
Located in the heart of Hanoi, just steps away from popular attractions like Hanoi Old City Gate and Thang Long Water Puppet Theater.

Comfortable Rooms with Modern Amenities
Our air-conditioned rooms come with free WiFi, flat-screen TVs, and private bathrooms, ensuring a comfortable stay for our guests.

Convenient Services
Enjoy the convenience of room service and a 24-hour front desk, making your stay hassle-free and enjoyable.

Experience the charm of Hanoi at Hanoi Ancient Paradise Hotel. Book now for an unforgettable stay in the vibrant city.

Important information:

This property does not accommodate bachelor(ette) or similar parties.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: HAN

Location

Guest Reviews

9.5
Based on 2324 reviews
Cleanliness: 10
Service: 9
Location: 10
Room Quality: 9.5
Amenities: 9
Value for Money: 9
Food and Beverage: 9.5
Overall Experience: 10
S
Suresh • solo_traveller • np
8
2026-09-19 • via Nuitee
V
Vasileios • couple • gb
5
2026-09-19 • via Nuitee
M
Milla • couple • au
10
Pros:

The location was perfect for our first trip to Hanoi. We could easily walk around the Old Quarter and find food, markets and attractions nearby. The staff were helpful whenever we had questions.

2026-09-19 • via Nuitee
K
Kevin • solo_traveller • nl
9
Geweldig
Pros:

Vriendelijke personeel, we konden eerder inchecken na een lange vlucht. De locatie is centraal en dichtbij de markt. Kamer was schoon en comfortabel.

Cons:

Geen

2026-09-19 • via Nuitee
J
Joe • solo_traveller • ca
6
clean hotel in good location, with some minor issues
Pros:

The hotel was clean and centrally located

Cons:

Upon checking in, I was asked to cancel my reservation on Booking.com and pay the hotel directly. The room type I originally booked was not available and instead I was offered a 5% discount. The hotel breakfast was lacking.

2026-09-18 • via Nuitee
W
William • couple • au
10
Pros:

For a first-time visitor to Hanoi, we thought this was a very practical place to stay. The Old Quarter can be confusing when you first arrive, so being within walking distance of markets, restaurants and the night market was extremely useful. The staff were also happy to help whenever we were unsure about where to go. After a few days we became

2026-09-18 • via Nuitee
A
Amber • solo_traveller • be
6
Pros:

Redelijk basic maar goed voor een paar dagen Hanoi.
Op wandelafstand van het centrum

2026-09-18 • via Nuitee
M
Matthew • extended_group • gb
10
Pros:

We booked this hotel mainly because of the location and price, so we weren't expecting too much. It ended up exceeding our expectations in several ways. The interior was much more attractive than we expected, the room choices were good and the breakfast had plenty of variety. Most importantly, the staff were genuinely friendly. It isn't a five-star luxury hotel, but the level of care we received sometimes felt closer to what we would expect from a more expensive property.

2026-09-18 • via Nuitee
R
Rory • couple • au
10
Pros:

As international travelers, we found the hotel very easy to navigate. The team were welcoming, communication was straightforward and they were happy to answer questions about getting around Hanoi. We also liked the fact that the hotel seemed to have guests from many different countries. It created a relaxed atmosphere where everyone was there for the same reason — to experience Hanoi. The central location was ideal for that, especially if you enjoy exploring independently.

2026-09-17 • via Nuitee
I
Isabel • couple • au
10
It made the stay meel more memorable.
Pros:

We wanted to stay somewhere that felt connected to Hanoi rather than in a modern business district, and this hotel gave us exactly that. The surrounding streets are lively, noisy and full of local food and shops, which is part of the experience of staying in the Old Quarter. Inside, the Indochine-inspired sisign created a much calmer atmosphere. We liked that contrast between the busy streets outside and the cozy hotel inside.

2026-09-17 • via Nuitee
T
Toby • couple • gb
10
Pros:

The staff gave us some genuinely useful suggestions about places to eat and things to see nearby. Rather than giving generic tourist recommendations, they were happy to explain what might suit us based on what we were looking for. That personal advice saved us quite a bit of time. Combined with the central location, it made exploring Hanoi much easier. The hotel itself is comfortable and nicely designed, but for us, the friendliness and local knowledge of the staff were the biggest advantages.

2026-09-16 • via Nuitee
M
Maurelle • couple • fr
10
Nous avons beaucoup aimé pouvoir découvrir Hanoi principalement à pied
Pros:

Depuis l’hôtel, nous pouvions facilement rejoindre le marché Dong Xuan ainsi que de nombreuses rues et adresses où manger qui rendent le Vieux Quartier si intéressant. Nous n’avions pas besoin d’organiser un transport chaque fois que nous voulions sortir dîner ou simplement faire une promenade le soir. Après une journée de visites, c’était agréable de retrouver un endroit confortable pour se reposer. L’emplacement pratique et l’accueil sympathique du personnel ont vraiment rendu notre séjour beaucoup plus simple et agréable.

2026-09-16 • via Nuitee
R
Roee • extended_group • il
10
2026-09-16 • via Nuitee
M
Majed • solo_traveller • sa
10
2026-09-15 • via Nuitee
J
Jay • couple • gb
10
Our overall experience was very positive
Pros:

The hotel has a good location, comfortable rooms, attractive Indochine-inspired interiors and, most importantly, a very friendly team. We particularly appreciated how helpful the staff were whenever we needed something. The breakfast was varied and included both Asian and Western food. There are a few small areas where the property could be improved, but nothing that significantly affected our stay. Considering the three-star category and the price, we thought the quality and service were very good.

2026-09-15 • via Nuitee
K
Kjeld • solo_traveller • dk
6
Forvent ikke for meget
Pros:

God beliggenhed , imødekommende personale
God værdi for pengene

Cons:

Ildelugtende værelse med udsigt til en lille baggård gennem et meget lille vindue.
Meget basic morgenmad
Meget støj både fra div pumper i baggården og fra gangen

2026-09-14 • via Nuitee
E
Eliza • couple • au
10
Pros:

The hotel isn't the kind of place that tries to impress with huge public spaces or flashy decoration. Instead, it has a cozy and characterful atmosphere. We particularly liked the Indochine details throughout the property, which felt appropriate for the Old Quarter. Our room was comfortable and the common areas were pleasant. The staff added to the atmosphere because they were consistently warm and approachable. It felt like a comfortable base for exploring the city rather than simply a place to sleep.

2026-09-14 • via Nuitee
D
Donna • solo_traveller • au
9
2026-09-14 • via Nuitee
M
Maria Preciosa • solo_traveller • ph
8
We will definitely be back!
Pros:

Locationandvaluefor money

Cons:

Some rooms are cramped for3 people… Butwe were transferred after 3 days on a bigger room.

2026-09-14 • via Nuitee
S
Steven • solo_traveller • au
7
Ancient Paradise - not too bad
Pros:

Quite a nice place. The colour scheme is enticing. Very central to markets.

Cons:

Not quite what you expect from the photos. Probably shows the very best of it. The area it is in is very chaotic and if you want a quieter stay, this is not it.

2026-09-14 • via Nuitee