Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Excellent, central location
Outstanding and helpful staff/service
Exceptional breakfast and F&B
Great pool, jacuzzi, gym and spa
Spacious, comfortable and clean rooms
Cons:
Bathroom privacy (opaque glass) noted by one guest
Minibar lacked alcohol-free options
A few guests mentioned price/value concerns
One mention of ambience/cleanliness issue
Breakfast coffee not to one guest's taste

Categories

Cleanliness
8.7
Mostly praised as clean and spotless across multiple reviews, though one guest reported issues with ambience and cleanliness.
Service
9.2
Consistently described as exceptionally friendly, helpful and professional; multiple guests highlight outstanding, attentive staff throughout their stay.
Location
9.6
Repeatedly noted as central and very convenient—close to metro, shopping and city attractions; location is a frequent strong positive.
Room Quality
9.4
Rooms described as spacious, comfortable, well maintained with excellent city views and superb bathrooms; overall very positive.
Amenities
9.5
Pool, jacuzzi, gym and spa frequently praised (pool access noted as simple/free); minibar options were occasionally noted as limited (no alcohol-free beer/wine).
Value for Money
8.9
Mixed signals: several guests called it a great value or 'steal', while a few mentioned price concerns or minibar omissions.
Food and Beverage
9.5
Breakfast and buffet repeatedly described as excellent, varied and among the best in Japan; minor complaints about coffee taste from one guest.
Overall Experience
8.8
Overall stays are described as exceptional by many (some call it the best hotel in Japan); a few minor issues (privacy of bathroom glass, minibar/price, occasional cleanliness remark) slightly temper a perfect score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Luxurious Amenities

InterContinental Osaka offers a 5-star experience with 5 dining options, a 24-hour fitness center, and an indoor swimming pool. Guests can also indulge in refreshing massages during their stay.

Gourmet Dining

Enjoy exquisite contemporary French dishes at Pierre restaurant on the 20th floor, with stunning views of Osaka city. All Day Dining offers a buffet with international dishes, and Adee Bar and Lounge serves a variety of drinks.

Convenient Location

Situated just a 5-minute walk from JR Osaka Train Station, the hotel provides easy access to Umeda Station, Osaka Castle, Universal Studios Japan, and more. With Kansai International Airport just a 60-minute train ride away, InterContinental Osaka is the perfect choice for your stay in Osaka.

Important information:

Children under 16 years old cannot enter the fitness gym and the sauna.

Children under 16 years old can access the swimming pool and the bathing area from 09:00-17:00 only when accompanied by adult(s).

Fees apply for guests staying in an extra bed who want to eat breakfast and/or dinner. For more information, please contact the property directly. Contact details can be found on the booking confirmation.

Rate does not include meals for children, who are staying free of charge in existing beds.

The name on the credit card used for the booking should correspond to the guest staying at the property. For reservations made by a third party, you will need to complete an authorization form and present a copy of the person's ID and credit card.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
In the event of an early departure, the property will charge you the full amount for your stay.
An accommodation tax per person, per night is not included in the price and must be paid at the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: KIX

Location

Property Video

Property Accessibility

Total Disability Score: 35.71
Public Area
  • Ramp: No
  • Entrance Leveled: No
  • Pet Friendly: No
Reception And Restaurant
  • Reception Hearing Accessible: No
  • Reception Wheelchair Accessible: No
  • Restaurant Wheelchair Accessible: No
Elevator
  • Elevator Audio Signals: No
  • Elevator Braille Numbers: No
  • Elevator Contrasting Buttons: No
  • Elevator Visual Signs: No
Show all accessibility features

Guest Reviews

9.2
Based on 909 reviews
Cleanliness: 8.7
Service: 9.2
Location: 9.6
Room Quality: 9.4
Amenities: 9.5
Value for Money: 8.9
Food and Beverage: 9.5
Overall Experience: 8.8
T
Tiffany • couple • au
10
Highly recommend
Pros:

Outstanding service

2026-10-31 • via Nuitee
T
Talal • couple • ae
10
Pros:

موقع الفندق في سط المدينه وقربها من الاسواق والمراكز التجارية و المترو. سهوله الوصول لباقة الموظفين والخدمة الممتازة

Cons:

لا شي

2026-10-31 • via Nuitee
L
Laura • couple • fr
9
Superbe
Pros:

Le personnel très agréable et serviable.
La propreté de l’établissement
Très bon petit déjeuner, très varié
Accès à la piscine gratuit et simple contrairement à d’autres hôtels au Japon.

2026-10-26 • via Nuitee
C
Christian • couple • de
10
Perfektes 5 Sterne Hotel in super Lage
Pros:

Alles. Großzügige Zimmer, fantastisches Frühstück, perfekte Lage, toller Pool, tolles Spa, alles Top! Sehr zuvorkommendes Personal (insbesondere Adrian ist hervorzuheben).

Cons:

Nichts. Es war perfekt.

2026-10-26 • via Nuitee
B
Brandon • family_with_children • us
10
2026-10-25 • via Nuitee
D
Dr. Tobias • family_with_children • de
10
Ein Luxushotel in hervorragender Innenstadtlage
Pros:

Die Lage des Hotels ist sehr zentral und man kann alles hervorragend erreichen

Cons:

Nichts, es war alles fein!

2026-10-24 • via Nuitee
Y
YU CHIH • extended_group • tw
9
2026-10-23 • via Nuitee
H
Herbert • couple • us
10
Fabulous hotel, best stay in Japan
Pros:

The Intercontinental exceeded every hotel we stayed in Japan. Beautiful room, outstanding breakfast, gorgeous bathrooms. An absolute steal for the money.

Cons:

The bathrooms use an opaque glass for the toilet and shower/bath. Unless you don't mind someone seeing you sit on the toilet or bathe, I feel this is an oversight by the hotel. Minor complaint considering everything else was A+.

2026-10-15 • via Nuitee
A
Andrea • family_with_children • hk
10
Pros:

Great location, very attentive staff

2026-10-13 • via Nuitee
A
Abdulaziz • couple • sa
1
Pros:

Nothing

Cons:

Nothing

2026-10-12 • via Nuitee
L
Lisa • family_with_children • au
10
Our stay was fantastic, we would definitely choose to stay at Intercontinental again.
Pros:

The hotel is in a great location, the rooms were lovely, clean and comfortable with excellent city views. The restaurant was fantastic for both the buffet breakfast and À la Carte and the gym facilities and pool were fantastic too. The staff were helpful and accommodating right from the time of arrival until we checked out.

Cons:

There was no alcohol free beer or wine in the mini bar

2026-10-08 • via Nuitee
W
WENTAO • family_with_children • cn
9
Pros:

每一个员工都很友善热情，房间空间不错；位置很好，交通便利，又不会太吵

2026-10-07 • via Nuitee
K
KENTO • couple • jp
10
2026-09-19 • via Nuitee
Y
YU-CHEN • family_with_children • tw
7
2026-09-19 • via Nuitee
H
Hyunju • family_with_children • kr
10
2026-09-13 • via Nuitee
藍蕙 • couple • tw
9
Pros:

房間舒適乾淨

Cons:

價錢

2026-09-10 • via Nuitee
L
li • solo_traveller • us
10
2026-09-09 • via Nuitee
P
PO CHING • family_with_children • tw
9
2026-09-07 • via Nuitee
P
PO CHING • family_with_children • tw
9
2026-09-07 • via Nuitee
Z
ZARINA • extended_group • ae
10
HAD COMFORTABLE STAY
Pros:

YES. ALL WENT WELL

Cons:

AMBIENCE AND CLEANLINESS

2026-09-07 • via Nuitee