a&o Wien Hauptbahnhof

Hotels
A&O Hotels & Hostels
6.9 (16691 reviews)
Sonnwendgasse 11 , Vienna , at

Children allowed
Pets allowed

Facilities

Electric bicycle charging station
Parking
Non-smoking rooms
Family rooms
Pets allowed
Lift / Elevator
Luggage storage
Express check-in/check-out
Safety deposit box
Tour desk
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Poor cleanliness
Maintenance issues
Noise disturbances

Categories

Cleanliness
5.26
Multiple reviews highlighted poor cleanliness standards.
Service
7.23
Staff were mentioned as friendly and helpful despite some issues.
Location
8.27
The location was often praised as convenient and central.
Room Quality
7.22
Rooms were noted as comfortable, but some had maintenance issues.
Amenities
6.25
Amenities received mixed reviews with some positive aspects noted.
Value for Money
7.71
Guests found it reasonably priced for what was offered.
Food and Beverage
6.26
Limited mentions suggest there's room for improvement.
Overall Experience
7.03
Overall experience is viewed as decent but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:46

Property Description

Convenient Location
Located right behind the new Vienna Main Train Station, a&o Wien Hauptbahnhof offers easy access to transportation and city attractions.

Modern Amenities
Enjoy en-suite rooms with parquet flooring, a rooftop bar with stunning panoramic views, and a delicious buffet breakfast. High-speed WiFi is available throughout the property for free.

Entertainment and Recreation
Unwind in the games room with billiard tables, let children have fun in the playroom, and catch your favorite sports channels on satellite TV in the lobby and bar.

Experience comfort and convenience at a&o Wien Hauptbahnhof. Book your stay now to explore Vienna hassle-free.

Important information:

When a booking is made for more than 10 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have prental permission if not accompanied by parents, and are not allowed in shared dormitories and must book a private room.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own. Bed linen for the bunk beds is free of charge and provided for self-covering.

Guests are required to show a photo ID upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 16691 reviews
Cleanliness: 5.26
Service: 7.23
Location: 8.27
Room Quality: 7.22
Amenities: 6.25
Value for Money: 7.71
Food and Beverage: 6.26
Overall Experience: 7.03
N
Neil solo_traveller gb
8
2026-05-30 via Nuitee
E
Eder solo_traveller at
8
2026-05-30 via Nuitee
J
João Carlos solo_traveller pt
10
2026-05-30 via Nuitee
C
Claire couple gb
7
Basic but totally functional and very clean
Pros:

Location and the fact that it is so unpretentious. It is a very large hostel type hotel that caters very well to probably more casual travellers. You could get beer and coffee and I think pizza at reception. They had secure bike parking. It was really clean. I liked the decor which was posters on plain walls!

Cons:

Had to walk such a long way with heavy luggage just to get from the lift to the room. We had to push the bikes up a flight of steps to take them 2 flights down to the garage in the lift as there was no other access. I didn’t appreciate having to book us in on line to get a code for a room key- apparently the receptionist could not do it herself.

2026-05-30 via Nuitee
M
Michael solo_traveller de
6
Cons:

Das Zimmer inkl. Bad war sehr verschmutzt.es waren viele Jugendgruppen anwesend, dementsprechend laut war es in der Nacht.

2026-05-30 via Nuitee
F
Frank solo_traveller at
9
2026-05-30 via Nuitee
E
Ella solo_traveller at
5
2026-05-29 via Nuitee
A
aurora solo_traveller it
8
Pros:

si

Cons:

.

2026-05-29 via Nuitee
O
Onur solo_traveller tr
10
2026-05-29 via Nuitee
Y
Yücel couple at
5
2026-05-29 via Nuitee
S
Sulzer solo_traveller at
9
2026-05-28 via Nuitee
F
Fabiala extended_group at
6
2026-05-28 via Nuitee
L
Linna solo_traveller lv
10
Nice place and perfect personal
Pros:

I loved the comfortable beds and nice stuff to do at the hotel as like Billard

Cons:

Would be better if I could lock the cupboard for stuff safety

2026-05-28 via Nuitee
C
Chomjakova solo_traveller at
10
2026-05-28 via Nuitee
D
Doğan solo_traveller tr
7
2026-05-28 via Nuitee
D
Davis George Chittilappilly solo_traveller ae
8
2026-05-28 via Nuitee
E
Elisa solo_traveller ca
4
Cons:

really weird room set-up, if there are no more spaces in the room you might get stuck sleeping directly next to a random stranger. This would make me feel very uncomfortable as a woman. No plugs next to the bunk beds, no lights inside the bunk beds so it's very dark.

2026-05-28 via Nuitee
S
Sonja solo_traveller ch
4
Für kurz duschen/schlafen ok. Aber auch nur wenn man nicht lärmempfindlich ist
Pros:

Nahe beim Bahnhof

Cons:

Zimmer sehr staubig und in der Toilette noch die Spuren des Vorgängers! Abfall war auch noch im Abfalleimer.

2026-05-28 via Nuitee
J
Jaroslav extended_group cz
10
2026-05-28 via Nuitee
L
Lisa solo_traveller at
3
2026-05-27 via Nuitee