a&o Wien Hauptbahnhof

Hotels
•
A&O Hotels & Hostels
6.9 (17828 reviews)
Sonnwendgasse 11 , Vienna , AT
+43 1 60206173800

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Excellent / convenient location (close to train station)
Friendly and helpful staff (many reports)
Good communal areas and onsite bar
Generally affordable / good value for many guests
Some guests found rooms/beds comfortable and clean
Cons:
Frequent reports of dirty rooms, linens, and general uncleanliness
Noise in corridors and night-time disturbances
Broken or minimal room furnishings (TVs, bunk beds, lack of storage)
Incidents of overbooking/key-system failures and at least one report of theft by cleaning staff
Inconsistent service handling of maintenance issues

Categories

Cleanliness
4.5
Multiple reviews report dirty linens, dirty floors, and a generally unclean room; some guests did note clean beds/rooms, but overall cleanliness is commonly criticized.
Service
8.3
Several guests praise very friendly and helpful staff; however there are isolated reports of indifferent handling of issues (e.g., broken TV) and a serious claim about theft by cleaning staff that lowers trust but does not fully negate generally positive staff comments.
Location
8.8
Multiple reviewers highlight an excellent, very convenient location (close to the train station, 'perfekte Lage'), making location a consistent strong point.
Room Quality
5.2
Rooms are described as basic/spartan, several reports of broken fixtures (bunk wood, TV), limited storage and noisy conditions; occasional notes of comfortable beds but overall room quality is mediocre to poor.
Amenities
7.7
Positive mentions of common areas, an onsite bar, and good communal spaces; some amenity failures (tiny/nonworking TVs, key system issues) reduce the score but overall amenities are seen as useful for the price.
Value for Money
7.4
Many guests describe the hostel as cheap/priceworthy and 'preiswert' for the cost, though a minority consider the nightly price somewhat high; value is generally seen as good given the price.
Food and Beverage
6.9
Mentioned mainly via the lobby bar offering coffee and evening drinks and the ability to order some food; no strong positives or widespread complaints, so rated at the overall target.
Overall Experience
6.4
Mixed overall impressions: several guests are very satisfied for the price and location, while others report serious problems (noise, dirt, theft, system/key issues). The result is a mixed, slightly below-target overall experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Convenient Location
Located right behind the new Vienna Main Train Station, a&o Wien Hauptbahnhof offers easy access to transportation and city attractions.

Modern Amenities
Enjoy en-suite rooms with parquet flooring, a rooftop bar with stunning panoramic views, and a delicious buffet breakfast. High-speed WiFi is available throughout the property for free.

Entertainment and Recreation
Unwind in the games room with billiard tables, let children have fun in the playroom, and catch your favorite sports channels on satellite TV in the lobby and bar.

Experience comfort and convenience at a&o Wien Hauptbahnhof. Book your stay now to explore Vienna hassle-free.

Important information:

When a booking is made for more than 10 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have prental permission if not accompanied by parents, and are not allowed in shared dormitories and must book a private room.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own. Bed linen for the bunk beds is free of charge and provided for self-covering.

Guests are required to show a photo ID upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VIE

Location

Guest Reviews

6.9
Based on 17828 reviews
Cleanliness: 4.5
Service: 8.3
Location: 8.8
Room Quality: 5.2
Amenities: 7.7
Value for Money: 7.4
Food and Beverage: 6.9
Overall Experience: 6.4
K
Karl Heinz • solo_traveller • at
10
best hostel in town 😃
2026-10-31 • via Nuitee
G
Georgiana-Mirela • family_with_children • ro
10
Pros:

Ne-a placut absolut tot.

Cons:

Pretul per noapte destul de ridicat!

2026-10-31 • via Nuitee
S
Sabine • family_with_children • at
7
Perfekt zum Erkunden der Stadt und ideal, wenn man nur zum Duschen u. Schlafen eine Unterkunft sucht
Pros:

Perfekte Lage. Wasser wird selbst im 6. Stock sofort warm!

Cons:

Die Zimmerausstattung ist sehr spartanisch. Keine Ablage für Kleidung möglich. Der TV hat nicht funktioniert, war dem Personal egal. In der Nacht meist sehr laut, weil Jugendgruppen sich im Gang aufhalten und die Zimmertüren sehr laut ins Schloss fallen.

2026-10-31 • via Nuitee
H
Hakan • family_with_children • nl
1
We zijn weggegaan
Pros:

Niets

Cons:

Deur güng niet op slot kamer was aan andere mensen verhuurd

2026-10-31 • via Nuitee
C
Christina • family_with_children • at
3
dreckig und kaputt, aber halbwegs billig.
Pros:

Personen war ok

Cons:

Dreckiges und kaputtes Zimmer.

2026-10-31 • via Nuitee
J
jayver • solo_traveller • co
10
Clean, comfortable, and in a great location.
Pros:

The location was great and very convenient. The room was clean and comfortable, very close to the train station

Cons:

Everything was fine, no major issues

2026-10-31 • via Nuitee
S
Sultan • solo_traveller • kg
10
Pros:

Уютно вернусь обязательно!

2026-10-31 • via Nuitee
D
Duygu • solo_traveller • tr
9
2026-10-31 • via Nuitee
C
Chowdhury • solo_traveller • at
7
2026-10-30 • via Nuitee
F
Fabian • solo_traveller • de
10
Insgesamt Grundsolider aufenthalt für wenig Geld
Pros:

Preis, Bett in Ordnung

Cons:

Etwas laut

2026-10-30 • via Nuitee
S
Saeid • solo_traveller • at
10
2026-10-30 • via Nuitee
J
Jasmin Elisabeth • solo_traveller • at
9
2026-10-30 • via Nuitee
S
SRIKAR • solo_traveller • fr
10
2026-10-30 • via Nuitee
N
Nadia • extended_group • de
10
Pros:

Personal sehr freundlich und hilfsbereit

2026-10-30 • via Nuitee
A
Almir • solo_traveller • br
7
Pros:

Localização e custo beneficio

Cons:

Muito barulho nos corredores, dentro do quarto, nos andares superiores e inferiores mesmo tarde da noite

2026-10-30 • via Nuitee
L
Lampadi • solo_traveller • gr
1
I lost my flight had to call the police and lost all my clothes
Pros:

It’s cheap

Cons:

The cleaning staff may take all your stuff, there’s no lost and found

2026-10-30 • via Nuitee
O
Oleksandr • solo_traveller • ua
10
Pros:

Dieses Hostel hat mir sehr gut gefallen. Es ist preiswert, die Zimmer sind angenehm und die Betten sind sauber. Auch die Zimmer sind sauber und gut ausgestattet.

Im Erdgeschoss gibt es verschiedene Freizeitbereiche und eine Bar. Man kann dort auch etwas zu essen bestellen.

Ich bin mit diesem Hostel rundum zufrieden!

2026-10-30 • via Nuitee
A
abdelilah • solo_traveller • de
10
2026-10-30 • via Nuitee
F
Florian • solo_traveller • ro
10
2026-10-30 • via Nuitee
K
Karl Heinz • solo_traveller • at
10
👍😃... best hostel in town !!!!
Pros:

great Hostel - friendly staff 😃

2026-10-30 • via Nuitee