a&o Wien Hauptbahnhof

Hotels
•
A&O Hotels & Hostels
6.9 (17022 reviews)
Sonnwendgasse 11 , Vienna , at
+43 1 60206173800

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Children allowed
Pets allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
24-hour front desk
Heating
Family rooms
Pets allowed
Lift / Elevator
Laundry
See all facilities

Review Highlights

Pros:
Clean and comfortable rooms
Friendly staff
Good location
Cons:
Poor cleanliness
Maintenance issues
Noise disturbances

Categories

Cleanliness
5.26
Multiple reviews highlighted poor cleanliness standards.
Service
7.23
Staff were mentioned as friendly and helpful despite some issues.
Location
8.27
The location was often praised as convenient and central.
Room Quality
7.22
Rooms were noted as comfortable, but some had maintenance issues.
Amenities
6.25
Amenities received mixed reviews with some positive aspects noted.
Value for Money
7.71
Guests found it reasonably priced for what was offered.
Food and Beverage
6.26
Limited mentions suggest there's room for improvement.
Overall Experience
7.03
Overall experience is viewed as decent but with notable drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-09 00:46

Property Description

Convenient Location
Located right behind the new Vienna Main Train Station, a&o Wien Hauptbahnhof offers easy access to transportation and city attractions.

Modern Amenities
Enjoy en-suite rooms with parquet flooring, a rooftop bar with stunning panoramic views, and a delicious buffet breakfast. High-speed WiFi is available throughout the property for free.

Entertainment and Recreation
Unwind in the games room with billiard tables, let children have fun in the playroom, and catch your favorite sports channels on satellite TV in the lobby and bar.

Experience comfort and convenience at a&o Wien Hauptbahnhof. Book your stay now to explore Vienna hassle-free.

Important information:

When a booking is made for more than 10 people per reservation different payment and cancellation policies may apply. The hotel will contact you after booking with more information.

Kids under the age of 18 enjoy our breakfast at a 50% discounted rate.

Children under 18 should have prental permission if not accompanied by parents, and are not allowed in shared dormitories and must book a private room.

Please note that pets are only allowed in private rooms like single and twin room and for an additional charge. Pets are not allowed in shared dorms.

Towels are not included in the room rate of dorm rooms. Guests can rent them at the property for an additional charge or bring their own. Bed linen for the bunk beds is free of charge and provided for self-covering.

Guests are required to show a photo ID upon check-in.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 10:00 AM
Airport code: VIE

Property Policies

  • Groups

    When booking more than 3 rooms, different policies and additional supplements may apply.

  • Pets

    Pets are allowed on request. Charges may be applicable.

  • Internet

    WiFi is available in all areas and is free of charge.

  • Parking

    Private parking is possible on site (reservation is needed) and costs EUR 20 per day.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 2 years old stay for free when using an available cot.
    You haven't added any extra beds.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.

Location

Guest Reviews

6.9
Based on 17022 reviews
Cleanliness: 5.26
Service: 7.23
Location: 8.27
Room Quality: 7.22
Amenities: 6.25
Value for Money: 7.71
Food and Beverage: 6.26
Overall Experience: 7.03
T
TAKEHIKO • solo_traveller • jp
9
Pros:

荷物を預かってもらえた

Cons:

夜遅くなると共用スペース使えなくなるかも

2026-07-25 • via Nuitee
A
Allalou • solo_traveller • es
10
Pros:

It’s not fare for moving and all like maximum 5min walk the reception are so kind and respectful and quiet night

2026-07-25 • via Nuitee
O
Oriana • solo_traveller • ar
10
Pros:

Las instalaciones y el personal son un servicio excelente

2026-07-25 • via Nuitee
P
Pooria • solo_traveller • at
10
Pros:

Alles war sehr sauber und die Rezeption ist sehr sehr freundlich ich hab mich gefreut da gewesen zu sein komme gerne wieder

2026-07-25 • via Nuitee
I
Igor • solo_traveller • si
7
Pros:

Very nice rooms for yought,great places

Cons:

There is No parking

2026-07-25 • via Nuitee
T
TAKEHIKO • solo_traveller • jp
7
Pros:

中央駅から近く分かりやすかった

Cons:

共用キッチンやベット照明、電源が故障中で不便を感じた

2026-07-25 • via Nuitee
L
lopez sanchez • solo_traveller • ie
9
2026-07-25 • via Nuitee
L
Lewis Andreia • solo_traveller • de
6
2026-07-25 • via Nuitee
L
lopez sanchez • solo_traveller • ie
9
2026-07-25 • via Nuitee
O
Okan • solo_traveller • tr
8
2026-07-25 • via Nuitee
N
Nicola • solo_traveller • de
5
2026-07-25 • via Nuitee
D
Darshan • solo_traveller • de
3
2026-07-25 • via Nuitee
C
Christian • family_with_children • dk
7
Fint hostel tæt på hovedbanegården, med stor morgenmads buffet.
Pros:

Stort familie værelse med dobbeltseng, køjeseng og et lille bord. Bad og toilet hver for sig på værelset.

Cons:

Fælles køkken var lukket. Ingen kontakt med personale.

2026-07-25 • via Nuitee
B
Bobis Ramos • solo_traveller • es
9
Pros:

Place and staff

Cons:

Nothing

2026-07-25 • via Nuitee
L
Lisa • solo_traveller • at
4
Pros:

Location and price

Cons:

Inability to cool down the room, understaffed

2026-07-24 • via Nuitee
A
Afonso • solo_traveller • pt
10
2026-07-24 • via Nuitee
G
Gerhard • extended_group • de
1
Einfach nur chaotisch und enttäuschend.
Pros:

Rein gar nichts.

Cons:

Personal, Zimmer, Frühstücksraum und Frühstück alles eher eine Zumutung.
Wir waren drei Personen und haben drei Nächte gebucht, aber nach der zweiten Nacht übermüdet und frustriert ausgezogen - und haben uns wo anders einquartiert. Check-In chaotisch, dauerte über 30 Minuten! Das ganze Haus sehr hellhörig. Lärm aus den Zimmern (Badezimmern) und Flur die ganze Nacht! Wecken um 04:30 Uhr Lärm durch Rollwägen in den Frühstücksraum. Für drei Personen sehr kleines Vierbettzimmer im EG, dazu sehr heiß (außen am Tag 33 Grad) keine Klimanalge. Das dritte Bett war nicht bezogen! Frühstücksbuffet: Auswahl billigster Lebensmittel - massenabfertigung. Das Personal konnte nicht mal deutsch und war auch noch recht unhöflich. Passte somit ins Gesamtbild.

2026-07-24 • via Nuitee
M
Metoděj • couple • cz
6
It was decent, for great price, only proble was the heat
Pros:

The easy accessible rooms

Cons:

No ac

2026-07-24 • via Nuitee
P
Pridhvisunil • solo_traveller • fi
9
2026-07-24 • via Nuitee
V
vithana • couple • at
10
2026-07-24 • via Nuitee