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Facilities
Property facilities
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Offsite parking discounted rates available
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Parking
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Non-smoking rooms
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Air conditioning
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Swimming pool
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Restaurant
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Lift / Elevator
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Luggage storage
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Safety deposit box
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Facilities for disabled guests
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Sauna
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Table tennis
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Non-smoking throughout
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Wheelchair accessible
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Kid meals
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Heated pool
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Lower bathroom sink
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Public Bath
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Salt-water pool
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Emergency cord in bathroom
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Shallow end
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Staff adhere to local safety protocols
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Cleaning standards that are effective against Coronavirus
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Physical distancing rules followed
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Cashless payment available
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Fire extinguishers
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First aid kit available
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Sanitized tableware & silverware
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Guests can opt-out any cleaning services during stay
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Smoke alarms
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Property cleaned by professional cleaning companies
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Process in place to check health of guests
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24-hour security
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Security alarm
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Thermometers for guests provided by property
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Key card access
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Shopping on site
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Television in common areas
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Access to nearby outdoor pool
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Snorkeling on site
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Self parking (surcharge)
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Beach umbrellas
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Pool sun loungers
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Offsite parking discounted rates available
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Spa tub (surcharge)
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Wine release events
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Reception hall
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Exercise/lap pool
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Japanese garden
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Secured parking
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Swimming nearby
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Beach club nearby (surcharge)
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Bicycle-friendly property
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Beach toys
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Bulk dispenser for toiletries
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Paddle boating nearby
Review Highlights
Categories
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Property Description
Luxurious Accommodation Offering rooms with sea views, private bathrooms, free toiletries, and modern amenities.
Relaxing Facilities Enjoy a seasonal outdoor pool, sauna, and beautiful garden for ultimate relaxation.
Convenient Location Located near popular beaches, historic sites, and various leisure activities.
Book your stay at Grand Mercure Okinawa Cape Zanpa Resort for a memorable and luxurious experience in Yomitan.
Please note that maintenance work of the air conditioner in the guest rooms' halls will be carried out from 7th May. to 10th Jul. 2025, from 09:00–17:00. Guests may experience some noise between 11:00 and 15:00. The schedule is subject to change.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.
Property Policies
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Parking
Free private parking is possible on site (reservation is not needed).
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Children and extra bed policy
Children of any age are allowed.
Children up to and including 6 years old stay for free when using an existing bed.
You haven't added any cots.
You haven't added any extra beds. -
Groups
When booking more than 7 rooms, different policies and additional supplements may apply.
Location
Guest Reviews
Everything was great - the room was spacious and comfortable, the selection of food at the restaurant was very big and the outdoor pool and swimming are was also good with many facilities for everyone to use.
Lovely pool area and great access to the beach. Even though the days we were there were impacted by the typhoon and then a tsunami warning that closed down access to the beach.
Dinner was going to be $90 per adult which I think is a bit extravagant. The resort is quite isolated so I guess they hold the monopoly in terms of easy to access restaurant. Our hallway on the third floor reeked of cigarette smoke, even though there’s supposed to be no smoking in the building. It was very crowded and seems popular with Chinese tourists who would come in to reception from the pool area dripping wet and cause the floor to become slippery. I saw 2 young girls slip over in other people’s wet mess and hurt themselves near the lounge area. A lot of the hotel seems un used and large sections are cornered off. There are lots of creepy empty meeting rooms that I think they could probably better use being re purposed as maybe an arcade or more facilities for kids and families, a theatre room would be cool.l and handy for when weather is not favourable during your stay.
Beautiful location, resort has everything. Dinner and breakfast buffet was divine, and the lounge area was also super great. The room is spacious and modern with beautiful views and everything presented so well.
Obviously this is the kind of accomodation to stay with young children due to the huge slide and kiddy pools etc, so as a couple who were travelling just us with no children, the children running and screaming through the hallways at night time wasn’t ideal, however this is in no way a default to the resort itself. The walls and doors are obviously not soundproof and some larger families I assume had a few of the rooms surrounding ours so it was just bad luck.
The double rooms at Grand Mercure Okinawa Cape Zanpa are spacious and comfortable, and the bathrooms are excellent. Unfortunately, that's where the positives end for us.
The entire resort feels overrun with children running and screaming at all hours, and there are crowds of inconsiderate guests everywhere. If you're looking for a peaceful, relaxing holiday, this is definitely not the place.
Noise was a constant issue during our stay. There was continual banging and thumping from surrounding rooms, particularly from around 6:00 pm through until 11:00 pm most nights. To make matters worse, the public microwave area was in frequent use from early morning until around midnight, with the constant beeping carrying through nearby areas and could be heard from our rooms, adding to the overall disturbance.
Even enjoying the balcony was frustrating. Whenever the balcony door was opened, the room filled with a loud whistling noise caused by the backdraft through the ventilation system. The noise was so irritating that we were forced to keep the door closed, defeating much of the purpose of having a balcony room in the first place.
But one of the biggest disappointments was that the pools close at 6:00 pm, even during summer. Okinawa's warm evenings are perfect for a late swim, yet this isn't possible. It seems like a missed opportunity for guests wanting to enjoy the beautiful weather after sunset.
The restaurant is also ridiculously expensive for the quality of food on offer. We expected much better given the prices being charged.
And the resort is very remote, so hiring a car is almost essential. There isn't even a convenience store within easy walking distance, which makes the location quite inconvenient if you don't want to be tied to the resort.
Another issue is the lack of guest facilities relative to the size of the resort. There are only eight washing machines and dryers available for more than 465 guest rooms, resulting in constant demand and difficulty accessing laundry facilities.
Breakfast was great. Excellent choices and selections. Great
Most hot food was cold. Chicken nuggets, fish, pancakes…. Cold
Piscina
Limpeza
不論環境、設施、服務各方面都超滿意
完全沒有
スタッフがよかった
台風でプールに入れなかった
露天風呂入れなかった
スタッフがよかった
台風でプールに入れなかった
露天風呂入れなかった
la habitacion es muy amplia, el desayuno es excelente y las piscinas soy muy grandes
We absolutely loved our stay! The facility was great, all pools were fun for the kids, dining superb, beach nice, we can only recomend for famillies w. little kids
Honestamente la comida, recomiendo que coman el desayuno en el hotel porque hay mucha variedad. Y también las horas de bebidas y snacks gratis que ofrece el establecimiento.
Lo único que no nos gustó es que tengamos que irnos. Es un lugar muy acogedor y demasiado bonito.
食事がとても美味しかった
The pool , the buffet was amazing!
Our whole floor and room had a terrible smell and there where lots of empty rooms and spaces where there could have been restaurants or shops
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