Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Garden
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Attentive staff
Good amenities
Cons:
Poor cleanliness
Repetitive food options

Categories

Cleanliness
7.16
Several reviews mentioned poor cleanliness, such as litter in public areas and dirty rooms.
Service
9.13
Positive comments about attentive staff and overall good service were noted.
Location
8.17
The location received mixed reviews as it's beautiful but somewhat isolated.
Room Quality
8.12
Rooms are generally comfortable and clean, with good views.
Amenities
8.65
Amenities like the pool area and inclusive lounge access received good remarks.
Value for Money
8.11
The value was considered decent, but some found the offerings in the buffet lacking.
Food and Beverage
7.66
The buffet was described as good but repetitive, with some inconsistencies in quality.
Overall Experience
8.63
Overall, guests felt it was a suitable place for relaxation and enjoyment.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-08 10:30

Property Description

Luxurious Accommodation Offering rooms with sea views, private bathrooms, free toiletries, and modern amenities.
Relaxing Facilities Enjoy a seasonal outdoor pool, sauna, and beautiful garden for ultimate relaxation.
Convenient Location Located near popular beaches, historic sites, and various leisure activities.

Book your stay at Grand Mercure Okinawa Cape Zanpa Resort for a memorable and luxurious experience in Yomitan.

Important information:

Please note that maintenance work of the air conditioner in the guest rooms' halls will be carried out from 7th May. to 10th Jul. 2025, from 09:00–17:00. Guests may experience some noise between 11:00 and 15:00. The schedule is subject to change.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Property Policies

  • Parking

    Free private parking is possible on site (reservation is not needed).

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 6 years old stay for free when using an existing bed.
    You haven't added any cots.
    You haven't added any extra beds.

  • Groups

    When booking more than 7 rooms, different policies and additional supplements may apply.

Location

Guest Reviews

8.2
Based on 651 reviews
Cleanliness: 7.16
Service: 9.13
Location: 8.17
Room Quality: 8.12
Amenities: 8.65
Value for Money: 8.11
Food and Beverage: 7.66
Overall Experience: 8.63
L
Laurent family_with_children jp
6
2026-07-24 via Nuitee
W
Wen family_with_children tw
8
Pros:

早餐種類算豐福,以日式為主
大家應該都是看到大滑梯才選的,但實際上只適合國小以下孩童,池水都約只到成人膝蓋及腰附近
小小孩友善,會玩得很開心
但國中以上會覺得無聊

2026-07-24 via Nuitee
T
Tamsin family_with_children gb
9
Younger teenager loved the resort and breakfast has something for everyone.
Pros:

The staff and facilities were great and the beach access on the doorstep. Breakfast was excellent with an enormous amount of variety.

2026-07-22 via Nuitee
B
Baroy family_with_children us
10
2026-07-19 via Nuitee
S
Seiya family_with_children jp
10
2026-07-18 via Nuitee
M
Martin family_with_children ar
4
Calidad- precio, carisimo!
Pros:

El tobogan y la playa cerca con actividades acuaticas.

Cons:

No podiamos usar el elevador, por la cantidad de gente que habia.
Demasiado lleno de gente, para poder estar en alguna reposera en la pileta.
Una mañana no pudimos desayunar porque el buffet estaba colapsado.
El hotel esta MUY viejo. Se nota que es de 1988.
Calidad precio, dado que fue realmente costoso… muy mala relacion.

2026-07-17 via Nuitee
C
Chialing extended_group tw
8
2026-07-12 via Nuitee
C
Chialing couple tw
8
2026-07-12 via Nuitee
S
shuichi family_with_children sg
6
2026-07-11 via Nuitee
Y
YIWEI family_with_children tw
10
2026-07-11 via Nuitee
J
Joyce family_with_children tw
8
Pros:

房間很寬敞乾淨,員工服務態度親切,設備齊全

Cons:

Check-in等待時間太長

2026-07-08 via Nuitee
S
Simon solo_traveller au
8
2026-07-07 via Nuitee
N
Naoki solo_traveller jp
10
ほどほどに楽しめた。
Pros:

ウェルカムドリンクとフードサービスが良かった。プールとビーチが近くて良かった。

Cons:

大浴場の洗い場にゴキブリが出て足に止まり、最悪でした。
ウォーターアスレチックの開始時間が14時30分が一番遅い時間でもっと17時くらいまでやってほしい。

2026-07-06 via Nuitee
N
Naoki family_with_children jp
9
2026-07-06 via Nuitee
L
Lovric couple at
7
2026-07-01 via Nuitee
H
Haley solo_traveller us
6
The hotel is nice but be aware that the facilities and food are sub par.
Pros:

The property is nice but it is very isolated from other things to enjoy on the island.

Cons:

The pool and beach hours are terrible. I booked this location thinking it would be a fun place to come back and swim at after doing sightseeing and activities along the island. The pool closes at 6pm and The beach activities close at 5:20p so we didn’t even get to enjoy the main reason I booked this location.

2026-06-29 via Nuitee
M
MariaElenaM solo_traveller de
7
2026-06-26 via Nuitee
I
I Chun extended_group tw
10
2026-06-25 via Nuitee
T
Ting Chia couple tw
5
Pros:

一進飯店就被台灣藉的員工熱情接待,備感溫暖,飯店設施很多,房間非常大很舒適,停車場位子也很多,但因為是老飯店翻新的,所以電梯數量感覺不太夠,尖峰時段上下樓要等很久。

Cons:

沒有小孩想要享受度假的不建議來這,這邊太多小孩了,半夜一兩點還聽得到四面八方的小孩發瘋的聲音,但有小孩的家庭來應該很開心,然後飯店枕頭太硬了,睡的很不舒服。
大門入口處旁邊就是吸菸區,進出大門都會聞到很濃二手菸味,感受很差!

2026-06-23 via Nuitee
L
Lan family_with_children tw
5
Pros:

滑水道工作人員很親切

Cons:

飯店回復訊息超級慢....
這飯店原本就要靠飯店設施,但下大雨天你又泳池不開放,海邊不開放,泳池也只到18點
飯店室內能玩設施超少<只有桌球室2桌>
泳池工作人員不友善,漂漂河泳圈超少,浴巾<藍色>不能換<就下雨天了,還不能換要怎擦乾,>
海邊工作人員不友善,
飯店距離商店都開車10分鐘起跳

2026-06-21 via Nuitee