Free
Children allowed

Facilities

Parking
Free Parking
Non-smoking rooms
Air conditioning
Swimming pool
Restaurant
Garden
Lift / Elevator
Laundry
Luggage storage
See all facilities

Review Highlights

Pros:
Excellent pool complex with waterslides
Wide variety of activities, family/kid friendly
Helpful and attentive staff
Large buffet breakfasts and varied food selection
Guest lounge with free drinks/snacks
Beach access and scenic views
Spacious, pleasant-smelling rooms (for some guests)
Free parking available
Cons:
Hotel feels dated / older infrastructure
Overcrowding (busy buffets, difficulty getting loungers, elevator crowding)
Food can be repetitive and limited onsite
No free shade around pools and some outdoor infrastructure issues
Occasional operational issues (elevator delays, access disruptions due to weather)
Temperature/control problems in some rooms during summer
Pool depth/slide suitability mainly for younger children
Towel placement and small signage/room-key confusion reported

Categories

Cleanliness
8.6
Multiple reviews praise cleanliness (rooms described as fresh/super cheiroso and explicit mentions of cleanliness), overall above average.
Service
9.2
Staff repeatedly described as very helpful, attentive and exceptional in several reviews, supporting a high score.
Location
8.3
Beach access and views are praised and convenient, though some guests note longer-than-expected travel times or challenging access.
Room Quality
7.5
Rooms are described as large and pleasant by some, but multiple comments call the hotel dated and mention temperature/control issues, lowering this score.
Amenities
9
Pools, waterslides, lounge with free drinks/snacks and many activities are major highlights; some outdoor infrastructure/shade issues noted but overall very strong.
Value for Money
7
Mixed perceptions: some guests call it good value, while others describe it as very expensive with poor price-quality ratio.
Food and Beverage
8
Buffet variety and breakfast are frequently praised, but comments about repetition, limited onsite options and buffet crowding temper the score.
Overall Experience
8
Generally enjoyable, especially for families (pools/activities), but overcrowding, dated feel and occasional operational issues keep the overall experience from being higher.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Luxurious Accommodation Offering rooms with sea views, private bathrooms, free toiletries, and modern amenities.
Relaxing Facilities Enjoy a seasonal outdoor pool, sauna, and beautiful garden for ultimate relaxation.
Convenient Location Located near popular beaches, historic sites, and various leisure activities.

Book your stay at Grand Mercure Okinawa Cape Zanpa Resort for a memorable and luxurious experience in Yomitan.

Important information:

Please note that maintenance work of the air conditioner in the guest rooms' halls will be carried out from 7th May. to 10th Jul. 2025, from 09:00–17:00. Guests may experience some noise between 11:00 and 15:00. The schedule is subject to change.Guests with tattoos may not be permitted to use the property’s public bathing areas or other facilities where the tattoos might be visible to other guests.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: OKA

Location

Guest Reviews

8.2
Based on 482 reviews
Cleanliness: 8.6
Service: 9.2
Location: 8.3
Room Quality: 7.5
Amenities: 9
Value for Money: 7
Food and Beverage: 8
Overall Experience: 8
M
Marc • family_with_children • fr
6
Great pool facilities, but the overall experience could be better
Pros:

The pools, waterslides, and activities are definitely the highlights of the resort

Cons:

The hotel feels dated and impersonal. There’s no free shade around the pools, and despite the wide food selection, the meals feel repetitive

2026-10-31 • via Nuitee
V
Virginie et Emilien • family_with_children • ch
7
Sympa mais pas exceptionnel
Pros:

Piscines, toboggans, boissons et snacks offerts dans le hall de l’hôtel, personnel au petit soin, grand choix au buffet.

Cons:

Infrastructures vieillissantes et mal entretenues,
Hôtel énorme donc beaucoup de monde (mais cela peut ne pas déranger d’autres personnes que moi!) Malheureusement le typhon a rendu impossible l’utilisation des infrastructures extérieures.

2026-10-23 • via Nuitee
R
rushil • couple • nz
10
Amazing
Pros:

Great place to put your feet up and just relax and enjoy everything the resort has to offer! Great buffets.

Cons:

Limited food options on site but other stuff near by

2026-10-23 • via Nuitee
L
Louise Bendix • family_with_children • dk
8
2026-10-23 • via Nuitee
C
Calie • family_with_children • au
10
Pros:

Exceptional service, value for money, cleanliness. Variety of free activities and beautiful location.

2026-10-23 • via Nuitee
M
Mina • family_with_children • us
5
2026-10-21 • via Nuitee
슬기 • family_with_children • kr
10
2026-10-21 • via Nuitee
Y
Yoshie • family_with_children • jp
9
とても充実して楽しく過ごせました。
Pros:

アクティビティもいろいろあって子供達も楽しめた！
食事バイキングも種類も多くて食べ応えがありました。
食事の予約もできて並ぶ時間が無くてとても良かったです！

Cons:

2部屋とって隣同士で良かったのですが、カードキーがどちらのか分かりにくくて間違えやっすかった、何か目印違いが少しあると分かりやすいと思いました。

2026-10-18 • via Nuitee
真由美 • family_with_children • jp
9
今度も、また利用したいと思いました。
Pros:

家族での旅行でしたがプールに孫達は大喜び
ラウンジでも楽しく過ごしましたあ

Cons:

チェックアウトの、時にエレベータが中々止まられない！来ない！状態があったがスタッフさんがこちらの方が止まりやすいと誘導してくださった。
スタッフさんの対応に感謝でした。

2026-10-17 • via Nuitee
K
Koya • family_with_children • jp
10
充実
Pros:

宿泊者専用のラウンジがあり飲み放題＆お菓子食べ放題が良かった。

Cons:

大浴場にもタオルを配置して欲しかった。

2026-10-12 • via Nuitee
S
Sabine • family_with_children • ch
8
Entspannende Tage am Pool mit gemütlichen Public Bath
Pros:

Das Hotel bietet eine tolle Poollandschaft. Das Personal ist sehr hilfsbereit und überaus freundlich 🙂

Cons:

Die Lage ist etwas herausfordernd, aber dafür kann das Hotel nichts. Obschon Distanzen in Kilometer kurz sind, fährt man überdurchschnittlich lange.

2026-10-10 • via Nuitee
H
Hisanori • family_with_children • jp
10
Pros:

また利用したいです

2026-10-07 • via Nuitee
Y
YUTA • family_with_children • jp
10
2026-09-14 • via Nuitee
まぁっしゅまん • family_with_children • jp
7
2026-09-12 • via Nuitee
E
Elisabeth • family_with_children • de
10
Pros:

Super Spot für Familien. Wir sind zu dritt gereist mit einem Mietwagen. Es gab einen kostenlosen Parkplatz direkt neben dem Hotel.

Die Aussicht war traumhaft und das Zimmer war recht groß. Leider war zum Abendessen immer das Selbe. Die Qualität war top und wir haben ubseeeen Aufenthalt genossen

2026-09-12 • via Nuitee
D
Domingo • family_with_children • us
7
2026-09-12 • via Nuitee
T
Thais • family_with_children • jp
10
Maravilhoso
Pros:

Quarto grande, amplo e super cheiroso. Sem cheiro de móveis velhos e com maresia

Cons:

Por ser verão, sentimos muito calor no quarto, já que o sistema de controle não fica disponível.

2026-09-04 • via Nuitee
K
Kavzharadze • solo_traveller • ge
9
2026-08-25 • via Nuitee
A
Annamaria • family_with_children • de
6
2026-08-20 • via Nuitee
H
Higaki • family_with_children • jp
8
2026-08-16 • via Nuitee