Hotel Combermere

Hotels
8 (63 reviews)
Opposite Tourism Lift, The Mall , Shimla , IN

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Paid
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
24-hour front desk
Restaurant
Room service
Business center
See all facilities

Review Highlights

Pros:
Excellent location
Courteous service
Cons:
Data breach concerns
Phishing incident reported

Categories

Cleanliness
6
Serious concerns raised about guest data management indicate potential issues that might extend to overall cleanliness practices.
Service
9
Staff members were extremely courteous and went above and beyond to make the stay pleasant.
Location
9
The location is excellent, with direct access to Mall Road, which is a major advantage.
Room Quality
8
The central heating system worked perfectly, keeping the rooms comfortably warm.
Amenities
8
Standard quality for this hotel tier.
Value for Money
8
Standard quality for this hotel tier.
Food and Beverage
8.5
The food was genuinely tasty, well-prepared, and served promptly.
Overall Experience
7.5
While the property offered comfort and convenience, the data breach overshadowed the experience.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-07 16:23

Property Description

Luxurious Amenities

Hotel Combermere, nestled in Shimla Town, boasts a fitness centre, games room, and disco for your entertainment. With free Wi-Fi and modern rooms offering stunning valley views, your stay promises to be unforgettable.

Convenient Location

Just 5 km from the main bus stand and 1.5 km from Shimla Railway Station, Hotel Combermere's accessibility is unmatched. The nearby Jubbarhati Airport, only 24 km away, ensures a hassle-free journey.

Culinary Delights

Indulge in a culinary journey at the hotel's two restaurants and bars. From Indian to Chinese and European cuisine at Seventh Heaven Restaurant, to drinks at Cloud Nine Bar, your taste buds are in for a treat.

Book your stay at Hotel Combermere now for an exquisite experience!

Important information:

A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:30 AM
Airport code: SLV

Location

Guest Reviews

8
Based on 63 reviews
Cleanliness: 6
Service: 9
Location: 9
Room Quality: 8
Amenities: 8
Value for Money: 8
Food and Beverage: 8.5
Overall Experience: 7.5
K
Kseniya • solo_traveller • ua
9
2026-09-16 • via Nuitee
S
Sourabh • solo_traveller • in
10
2026-09-07 • via Nuitee
S
Saswat • solo_traveller • in
10
2026-08-20 • via Nuitee
Y
Yevhen • couple • ua
9
2026-08-17 • via Nuitee
L
Liubov • solo_traveller • ua
10
Pros:

Very comfortable, spacious room, and an excellent overall experience staying in Shimla. I highly recommend the restaurant on the top floor!

2026-08-09 • via Nuitee
A
Anna • solo_traveller • ua
10
2026-07-22 • via Nuitee
G
gupta • extended_group • in
7
Stay was good location is good but overpriced
Pros:

Only location

Cons:

According to price the hotel needs upgraded

2026-07-06 • via Nuitee
M
Madhan • solo_traveller • in
7
Pros:

Good

Cons:

Good

2026-06-20 • via Nuitee
B
Bhupender • couple • in
9
2026-06-06 • via Nuitee
G
GAGANDEEP KAUR • family_with_children • in
9
2026-06-05 • via Nuitee
R
Ricky • couple • it
4
2026-05-25 • via Nuitee
M
Manmeet • extended_group • in
9
2026-05-17 • via Nuitee
H
Hemant • couple • in
7
2026-05-14 • via Nuitee
L
Leif • couple • dk
8
2026-05-13 • via Nuitee
R
Rajveer • family_with_children • in
10
2026-05-10 • via Nuitee
C
Claudia • couple • ch
9
Pros:

Great location, by taking an elevator you are directly at the mall. Room was clean and staff was nice. We also had a nice view from the room!

2026-04-29 • via Nuitee
M
MAKKAR • couple • in
7
2026-04-06 • via Nuitee
A
Ashok • solo_traveller • in
10
Excellent we liked most
Pros:

Good

Cons:

All ok

2026-03-16 • via Nuitee
C
Chetan • family_with_children • ca
10
2026-02-24 • via Nuitee
G
Gautam • family_with_children • in
6
The personal data breach overshadowed all the positive aspects of the hotel.
Pros:

Positives are:
• The location is excellent, with direct access to Mall Road via a private lift and easy car pickup and drop facilities, which is a major advantage in Shimla’s hilly terrain.
• The central heating system worked perfectly, keeping the rooms comfortably warm during the cold winter nights.
• The food was genuinely tasty, well-prepared, and served promptly.
• A special mention to the concierge, who was extremely courteous and efficient in arranging cabs at short notice, making local travel much easier, all the staff members were really courteous and went above and beyond to make our stay pleasant.

Cons:

Serious Data Breach Despite Good Location and Service

Soon after I checked in, I received a fraudulent message from someone identifying themselves as “Christine Schmidt,” claiming to be the hotel administrator. The message included my exact check-in and check-out dates and asked me to verify my credit card details through a fake Booking.com-style link. This was a clear phishing attempt, and the fact that the sender knew my reservation details strongly suggests that guest information may have been leaked or mishandled.

This incident raises serious concerns about how guest data is managed. I chose not to escalate the matter during my stay, as I feared potential repercussions while still on the property. I strongly urge Booking.com and Hotel Combermere management to investigate this potential data breach immediately and implement stronger safeguards for guest privacy.

In summary, while the property offers comfort, convenience, and good service, the potential data leak is a serious issue that cannot be overlooked.

2025-10-28 • via Nuitee