Lex Hotel Cebu

Hotels
8.8 (3220 reviews)
N. Escario Street Corner Juana Osmeña Extension , Cebu City , ph

Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Good breakfast options
Cons:
Traffic noise
Bathroom design issues

Categories

Cleanliness
8.44
General positive sentiment on cleanliness, but mentioning issues with bathrooms in some reviews suggests room for improvement.
Service
9.21
Consistently praised for friendly and accommodating staff across multiple reviews.
Location
8.85
Good location with easy access to dining options, although traffic noise was a concern.
Room Quality
8.7
Rooms are comfortable and well-kept, though some issues with bathroom design noted.
Amenities
8.93
Positive remarks about amenities such as the pool and rooftop area.
Value for Money
8.69
Generally considered good value, although value perception influenced by noise issues.
Food and Beverage
8.64
Variety and quality of breakfast praised, though some limitations in offerings for certain diets noted.
Overall Experience
8.91
Generally favorable experience highlighted by many positive aspects despite a few drawbacks.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-10 23:50

Property Description

Modern Rooms with Free Wi-Fi
Best Western Plus Lex Hotel Cebu offers contemporary air-conditioned rooms with complimentary Wi-Fi, ensuring you stay connected throughout your visit. Enjoy the convenience of modern amenities, including flat-screen TVs, iPod docks, and minibars in each room.

Relaxation and Recreation
Unwind and rejuvenate at the hotel's infinity pool on the roofdeck or maintain your fitness routine at the well-equipped fitness centre. Indulge in soothing massage services to truly pamper yourself during your stay.

Convenient Services and Dining Options
Experience fusion Asian and international cuisine at Kai Bar and Restaurant or opt for in-room dining with their efficient room service. Take advantage of chargeable car rentals and airport transfers arranged by the 24-hour front desk for a hassle-free stay.

Book your stay at Best Western Plus Lex Hotel Cebu now for a memorable and comfortable experience.

Important information:

Please note that from 27 March 2017, all hotel rooms are nonsmoking.

Children Breakfast Policy:

- 0 to 6 years old can have breakfast for free

- 7 to 12 years old can have breakfast at 50% of the price
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: CEB

Property Policies

  • Parking

    Free public parking is possible on site (reservation is not needed).

  • Internet

    WiFi is available in all areas and is free of charge.

  • Children and extra bed policy

    Children of any age are allowed.
    Children up to and including 5 years old stay for free when using an existing bed.
    People 13 years old and over stay for ₱ 1,500 per person per night when using an available extra bed.
    You haven't added any cots.
    Any type of extra bed or child's cot/crib is upon request and needs to be confirmed by management.
    Supplements are not calculated automatically in the total costs and will have to be paid for separately during your stay.

  • Pets

    Pets are not allowed.

Location

Guest Reviews

8.8
Based on 3220 reviews
Cleanliness: 8.44
Service: 9.21
Location: 8.85
Room Quality: 8.7
Amenities: 8.93
Value for Money: 8.69
Food and Beverage: 8.64
Overall Experience: 8.91
R
Robert solo_traveller fr
7
My place in Cebu!
Pros:

Comfortable room, hotel at a strategic location and breakfast is excellent.

Cons:

At the street side, it is noisy.

2026-07-03 via Nuitee
R
Rikki couple gb
9
2026-07-01 via Nuitee
A
Aaran couple ae
6
2026-07-01 via Nuitee
S
Scott couple us
7
Beds were fine, air not so much.
Pros:

The breakfast buffet is okay if you don't mind the lack of sneeze shields and shared utensils. And the swimming pool is okay if you don't mind the attendants bothering you. Actually I guess I'd rather the attendants dialed it back a bit, constantly hovering at the buffet. Although there were times when my water glass remained empty for some time, and the constant rushing past you. And constant greetings can take a toll on a weary traveler.

Cons:

The beds were okay, though the pillows were difficult to fluff. Somehow they've cracked the issue of smelly, sweaty pillows from previous guests, because I didn't notice that at all. It's too bad the desks are too small, the outlets loose in that plugs don't stay plugged, and there's always some kind of broken thing in the bathrooms, this time the sink drain plug revealing an icky, rusty, bio film coating the drain beneath. I called to ask for water to be brought up and was ignored, but when I called again it was delivered. Outside, the infrastructure, sidewalk, traffic, are unacceptable. I shouldn't have to dodge debris, knee-height random ropes, giant curbs, broken curbs, uneven sidewalk, tree roots, garbage, beggar children and traffic to get to the 7-11 or nearby restaurants. Nothing has changed since I was first here in 2003; nothing. And you know the reason. And the fumes made me sick, including auto exhaust, diesel fumes, spilled gasoline, varnish and paint, and the dry, poorly filtered air conditioning. Bronchitis is the diagnosis, antibiotics prescribed, and I'm lucky it's not worse.

2026-07-01 via Nuitee
B
BLouM solo_traveller dk
9
2026-07-01 via Nuitee
M
Maxime couple fr
10
Pros:

Tres bien

2026-07-01 via Nuitee
G
Gerritsen couple nl
10
Pros:

Exceptional service, nice location for us, not far from cebu pier. Beautiful pool and nice breakfast!

2026-07-01 via Nuitee
G
Güneş extended_group tr
9
2026-06-30 via Nuitee
C
Christina couple dk
7
Could have been perfect but…
Pros:

The place was beautiful- everything was almost perfect. I have been to many hotels and this was almost one of the best I visited in a long time but unfortunately…

Cons:

Unfortunately I got my new shirt cleaned and they completely ruined it. I told very nicely what happend to help them(maybe the machine was not cleaned in a long time) and hopefully not pay for my now completely ruined shirt -
But instead they wanted to fight against it telling me that I was in the wrong and all the stains was there already which was a complete lie. I work in service myself so I was a bit shocked that this was how they handled the situation and instead I payed for my now completely ruined shirt which I already was a bit sad about but did not want to show…. There was also staines on all our light clothing

2026-06-30 via Nuitee
A
Amber Marie extended_group ph
10
It was lovely. Definitely coming back
Pros:

Everything - location, room,

Cons:

None

2026-06-30 via Nuitee
P
Per Einar family_with_children no
10
Nice clean Hotel, can stay here again!
Pros:

Breakfast was very good! Nice and clean rooms, good beds. Nice swimming pool at top floor

Cons:

Nothing. Everything good!

2026-06-28 via Nuitee
Q
Qiuyan solo_traveller ca
9
2026-06-28 via Nuitee
M
Michael couple us
8
2026-06-27 via Nuitee
D
Damir solo_traveller hr
9
Pros:

Hotel je ispunio očekivanja. Osoblje je ljubazno, hotelske sobe čiste i prostrane, a doručak je bogat i ukusan.

Cijela obitelj je uživala na teresi sa bazenom na krovu hotela.

Mikro lokacija nije najbolja za pješačenje, ali vas taxi relativno brzo i povoljno može odvesti do povijesne jezgre ili obližnjg shoping centra.

2026-06-27 via Nuitee
R
REDFORD couple ph
9
2026-06-27 via Nuitee
P
Peer couple ch
8
2026-06-26 via Nuitee
A
Anthony solo_traveller es
10
Pros:

Huge room, comfy bed, big bathroom with waterfall shower. The restaurant was also wonderful with great options and tasty cocktails. Staff were friendly and always helpful

Cons:

Only thing was the TV was very small for the room.

2026-06-26 via Nuitee
H
HENRYK solo_traveller ie
10
It was great. I highly recommend it.
Pros:

The entire hotel staff is very friendly and helpful. The rooms are large and clean, the bathroom is beautiful, and the breakfast is delicious. The hotel bar is well-stocked. On the top floor, there's a spotless pool with a view of Cebu City. I highly recommend it. The hotel is conveniently located near the city center, with McDonald's and JoleneBe nearby.

2026-06-26 via Nuitee
S
SteelBones solo_traveller us
7
Pros:

Staffs Services to me.

Cons:

Some members didn't acknowledge my wife. And that's disrespectful to her and to me. Mrs Bonello

2026-06-25 via Nuitee
D
Dionaldo couple us
9
Pros:

Great location, comfortable and friendly staff. It’s our second time coming to this hotel. It became our favorite every time we came home for vacation in Cebu.

2026-06-25 via Nuitee