Residence Inn by Marriott Syracuse Downtown at Armory Square

Hotels
•
Residence Inn
8 (219 reviews)
300 West Fayette Street , Syracuse , US
+1 315-422-4864

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Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Friendly staff
Great location
Spacious rooms
Good breakfast variety
Cons:
Cleanliness issues
High room rates during peak times
Room temperature control problems

Categories

Cleanliness
6.96
There were reports of unsanitary conditions in some rooms, which negatively impacted the overall rating.
Service
8.93
Staff were repeatedly noted as friendly and helpful, contributing positively to the experience.
Location
8.97
The hotel is conveniently located near the center of town, which was praised in multiple reviews.
Room Quality
7.42
Rooms were generally spacious but had issues with cleanliness and temperature control.
Amenities
7.95
Basic amenities like breakfast were provided but could improve in variety and quality.
Value for Money
7.91
While some guests felt the price could be high, others found it appropriate for the service received.
Food and Beverage
7.96
Breakfast was described as good with some room for improvement, meeting general expectations.
Overall Experience
7.93
Many guests indicated enjoyable stays despite some concerns, leading to a balanced overall view.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-01-11 06:05

Property Description

Convenient Location and Amenities
Located in central Syracuse near Armory Square, the Residence Inn by Marriott Syracuse Downtown offers on-site dining and an indoor swimming pool. The hotel is just a 3-minute walk from the Museum of Science & Technology.

Comfortable and Well-Equipped Rooms
Rooms feature a kitchenette with stove, microwave, and refrigerator, along with a flat-screen TV and work desk. Some suites even come with a convenient sofa bed.

Dining and Leisure Options
Guests can enjoy a complimentary buffet breakfast at The Bistro, which also serves hot breakfast and American cuisine for dinner. The hotel also features a full-service bar, fitness center, and laundry facilities.

Experience convenience and comfort at the Residence Inn by Marriott Syracuse Downtown at Armory Square. Book your stay now!

Important information:

You must show a valid photo ID and credit card upon check-in. Please note that all special requests cannot be guaranteed and are subject to availability upon check-in. Additional charges may apply.

Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: SYR

Location

Guest Reviews

8
Based on 219 reviews
Cleanliness: 6.96
Service: 8.93
Location: 8.97
Room Quality: 7.42
Amenities: 7.95
Value for Money: 7.91
Food and Beverage: 7.96
Overall Experience: 7.93
B
Betsy • couple • us
5
Pros:

Nice property, but the outside street noise at night was bad. Sounds like the local drag strip.

2026-09-13 • via Nuitee
E
Eric • couple • us
8
2026-09-10 • via Nuitee
D
Debbie • solo_traveller • us
8
Pros:

The location

2026-08-24 • via Nuitee
F
Francis • family_with_children • us
8
2026-07-20 • via Nuitee
A
ARON • family_with_children • ru
9
2026-07-15 • via Nuitee
B
Barkley • solo_traveller • ca
8
Pros:

My suite was large had everything I needed

Cons:

The wifi on my phone only worked in the lobby

2026-07-03 • via Nuitee
A
Adele • couple • us
9
Very enjoyable stay!
Pros:

King Suite was a nice size with plenty of room and very clean. Complimentary breakfast was great on the first morning there. Second morning they ran out of a few items.

Cons:

Price was a little high for a nothing going on weekend. Beyond that, All good, we enjoyed our stay there.

2026-06-27 • via Nuitee
D
Dan • couple • il
8
2026-06-19 • via Nuitee
J
Joseph • family_with_children • us
10
2026-06-10 • via Nuitee
A
Amanda • couple • us
5
Pros:

The staff was friendly.

Cons:

The room faced the street across from Irish Pub and customers were very loud until 3:00 am. The hotel had a sign that earbuds are placed on table for your use but they were not provided.
The rooms based boards were covered with dust. The bathroom light cover needed cleaning.

2026-05-25 • via Nuitee
D
Dale • couple • us
7
Like staying here when we come to drop our kids off at the university. The place is clean. It’s run well, the staff is
Pros:

We liked that the property was closed, there’s parking on site.

They have breakfast included, coffee, all day, and it’s clean.

Cons:

If you face Fayette Street, you can hear some pretty drunk people coming out of the bar around 2am. Every night that the bar is open.

2026-05-05 • via Nuitee
K
Kristin • couple • us
8
Great place to stay!
Pros:

Location great and rooms are just what we need! Everything was clean and nice! Love staying here

Cons:

Everything was great except we had to wait for an hour to check in as our rooms were not clean and available yet. It was too cold to walk around the town so we sat in the lobby. The staff were apologetic but we waited until almost 5pm for our rooms which was unusual!

2026-04-08 • via Nuitee
H
Halleh • extended_group • us
7
Pros:

Location
Bedroom sizes

Cons:

Parking access
Breakfast
Cheap furnishings

2026-03-31 • via Nuitee
K
Kristin • couple • us
7
Nice room layout
Pros:

The room design and location.

Cons:

We had a long drive to hotel and when we got there about 3:30 our rooms were not ready and had to sit in the lobby for an hour - not sure why that happened but was frustrating and we were not the only ones this happened to. Maybe they didn’t have enough cleaning staff?!?
While location great - the overnight street traffic was terrible. Not sure what they can do to help this as there are 2 bars open late across the street. Not a great nights sleep but a fun weekend in Syracuse!

2026-03-26 • via Nuitee
N
Naseem • couple • us
10
2026-03-24 • via Nuitee
L
Lisa • couple • us
9
2026-03-23 • via Nuitee
K
Kristen • solo_traveller • us
10
2026-03-23 • via Nuitee
L
Lindsey • family_with_children • us
7
Pros:

Location

Cons:

Criminally expensive

2026-03-22 • via Nuitee
R
Renee • extended_group • us
10
Pros:

Staff was very friendly room, very spacious and clean

Cons:

No complain

2026-03-16 • via Nuitee
D
Deborah • family_with_children • us
10
2026-03-15 • via Nuitee