Best Western PREMIER Monterrey Aeropuerto

Hotels
•
Best Western Premier
9 (1104 reviews)
Boulevard Aeropuerto 5001 Parque Industrial Milenio , Monterrey , MX
+52 81 1958 0580

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Airport location / convenient for airport
Friendly and helpful staff
Clean rooms (for many guests)
Comfortable/soft beds
Good breakfast / tasty food (many mentions)
Pool
Parking available
Fast check-in and check-out
Airport shuttle
Family-friendly
Cons:
Dirty/stained sheets and inconsistent housekeeping
Dining service described as poor by some
Insufficient breakfast items (eggs/omelettes) at times
Occasional slow check-in (late hour noted)
Bathroom humidity / odor issues
Late-night music/noise in halls
A/C difficult to use in some rooms

Categories

Cleanliness
8
Mixed sentiment: several guests praised overall cleanliness, but multiple reports of dirty/stained sheets and repeated linen issues indicate notable housekeeping problems.
Service
9.8
Largely positive: staff repeatedly described as friendly, welcoming and helpful; check-in/check-out often fast. A few isolated service issues (slow check-in, dining service) were reported.
Location
9.8
Very convenient for the airport (frequently praised). Some guests noted it is a bit far from the city center but ideal for airport travelers.
Room Quality
9
Generally comfortable rooms and soft beds praised, though some rooms experienced bathroom humidity and linen issues that lowered the experience for affected guests.
Amenities
9
Good amenities noted (pool, parking, airport shuttle, breakfast). Some complaints about dining service and limited breakfast items (eggs) affected perception.
Value for Money
9
Standard quality for this hotel tier.
Food and Beverage
8.9
Food widely praised by many guests (sensational, good breakfast), but there are mixed reports about dining service quality and occasional shortages (insufficient eggs).
Overall Experience
8.5
Generally pleasant and family-friendly stays with attentive staff and good cleanliness for many guests, but repeated linen issues, occasional slow check-in and late-night noise reduced overall satisfaction for some.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Luxurious Stay Near Monterrey Airport

Convenient Location: Situated just 5 minutes from Monterrey International Airport, enjoy the ease of free airport transfers.

Modern Amenities: Relax in the outdoor pool, stay fit in the gym, and unwind in air-conditioned rooms with free Wi-Fi and scenic views.

Complimentary Services: Benefit from a 24-hour reception, business center, and a bar-restaurant. Start your day right with a free buffet breakfast.

Experience comfort and convenience at Best Western Premier Monterrey Aeropuerto. Book now for a delightful stay!

Important information:

Please note that the free airport transfer service must be requested in advance. You can contact the hotel using the contact details found on your booking confirmation.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: MTY

Location

Guest Reviews

9
Based on 1104 reviews
Cleanliness: 8
Service: 9.8
Location: 9.8
Room Quality: 9
Amenities: 9
Value for Money: 9
Food and Beverage: 8.9
Overall Experience: 8.5
S
Salvador • family_with_children • mx
10
2026-10-30 • via Nuitee
P
Paula • solo_traveller • uy
1
2026-10-28 • via Nuitee
E
Eduardo • couple • us
10
2026-10-28 • via Nuitee
H
Hugo • couple • ar
9
2026-10-27 • via Nuitee
P
Pietro Massimiliano • extended_group • it
10
Pros:

Posizione, pulizia, ospitalità

2026-10-26 • via Nuitee
P
Patricia Esmeralda • solo_traveller • mx
10
2026-10-26 • via Nuitee
E
Escandon • family_with_children • mx
10
Pros:

La ubicación, el restaurante, la comida, la amabilidad del personal

Cons:

Mmmmmm

2026-10-23 • via Nuitee
A
Alberto • couple • mx
9
Muy buena
2026-10-22 • via Nuitee
V
Vicente • family_with_children • mx
10
Pros:

La habitación exelente muy cómoda claro que volvería a hospedarme ahí felicidades

2026-10-21 • via Nuitee
O
OSCAR • couple • us
9
2026-10-21 • via Nuitee
C
Carlos • extended_group • mx
6
Servicio de hotel bien, servicio de comedor malo.
Pros:

No hubo algiun alimento excepcionalmente delicioso, todo era ordinario.

Cons:

Para el desayuno no tenian sufuciente huevo peparado siendo que en hoteles el huevo es un producto de alto consumo. En dos veces que me levante por mas alimento no habia huevo u omelete.

2026-10-19 • via Nuitee
D
Deborah • solo_traveller • us
10
Pros:

Unfortunately, I had to catch the shuttle to the airport before breakfast was served. However, the young woman who was setting up the food, offered me coffee and a muffin. That was very much appreciated!
The room was very clean and quiet. Check in and check out was very fast.
The airport shuttle was prompt.

2026-10-19 • via Nuitee
A
Alonso • couple • mx
10
2026-10-15 • via Nuitee
S
sahan yaneendra Pussella • family_with_children • us
9
We had a pleasant family stay. The staff were friendly and welcoming, and the hotel was clean.
Pros:

We had a pleasant family stay. The staff were friendly and welcoming, and the hotel was clean and comfortable. The breakfast was good, but I feel there is room to improve the variety of options.

The hotel is a little far from the city center, but its location is very convenient for the airport, especially for families waiting for a flight the next day. It would also be helpful to have shuttle services to the city center.

Overall, we had a nice stay as a family, and with a few improvements, the hotel could offer an even better experience. Thank you to the team for your hospitality!

Cons:

very convenient for the airport, especially for families waiting for a flight the next day. It would also be helpful to have shuttle services to the city center.

2026-10-13 • via Nuitee
R
Raul • couple • us
9
2026-10-12 • via Nuitee
C
Carreon • solo_traveller • mx
9
Pros:

Al llegar te mencionan los servicios o amenidades que cuentan, son rápidos con el check in y cuentan con estacionamiento para huéspedes

2026-10-07 • via Nuitee
G
Gabriela • solo_traveller • mx
1
Sábanas sucias en dos habitaciones distintas
Pros:

Buen espacio en la habitación

Cons:

No cambian las sábanas de las camas. En la primer habitación que me asignaron las sábanas tenían pelos y manchas. Me cambiaron de habitación y en la segunda habitación las sábanas también tenían pelos y manchas. Después, en la segunda habitación que me asignaron, el personal tuvo que cambiar las sábanas 4 veces ya que todas las sábanas que llevaban "limpias" tenían manchas o suciedad. Es evidente que no cambian las sábanas y también es evidente que les urge renovar su stock de sábanas

2026-10-07 • via Nuitee
M
martha • solo_traveller • mx
10
2026-10-07 • via Nuitee
R
Rafaela I • couple • us
10
Great
Pros:

It was conveniently located near the airport. Everything was very clean. The staff very friendly and helpful

2026-09-19 • via Nuitee
J
Juan • solo_traveller • mx
10
Pros:

Las camas son muy suaves
La comida sensacional

Cons:

Todo estuvo genial

2026-09-18 • via Nuitee