ibis Jaipur City Centre - An Accor Brand

Hotels
•
ibis
7.1 (1738 reviews)
Civil Lines Area, Near Civil Lines Metro Station, Ajmer road , Jaipur , IN

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Free
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
See all facilities

Review Highlights

Pros:
Good location (near metro/airport/shopping)
Breakfast with live counters and adequate choices
Some efficient/front-desk staff and daily housekeeping
Good value for price reported by multiple guests
Cons:
Dirty/smelly bathrooms and occasional fungus
Uncomfortable/mattress issues and very small rooms
Inconsistent or rude service and check-in delays
Amenity gaps (no slippers, pool lifeguard missing, towel issues)

Categories

Cleanliness
5.5
Multiple reviews cite dirty bathrooms, fungus/odd smells, towels taken during cleaning, and even a found condom under a bed — consistent complaints lower cleanliness significantly.
Service
7.1
Mixed feedback: some guests praise an efficient front desk and helpful staff, while others report rude behaviour, denied requests and slow check-in; overall an average-to-slightly-below expectation experience.
Location
9.5
Frequently praised: close to metro, good access to airport and shopping, convenient positioning cited by multiple guests.
Room Quality
5.6
Multiple complaints about very small rooms, uncomfortable/joined beds with sinking centre, poor mattress quality and occasional bad smells — room quality is a clear weak point.
Amenities
6.2
Mixed: breakfast/live counters are positives but there are issues (no slippers, non-functioning exhausts, no lifeguard at pool, limited hot water at times) reducing amenity scores.
Value for Money
8.4
Several guests state the hotel is a good deal for the price and 'decent as per price', though a few feel it doesn't match brand expectations; overall value is perceived positively.
Food and Beverage
7.4
Breakfast buffet and live counters (dosa/eggs) are repeatedly noted as adequate to good; some isolated complaints about taste (tea) and perceived overpriced tour packages.
Overall Experience
7.1
Aggregate is mixed: location and breakfast often praised, but cleanliness, room comfort and some service incidents bring down consistency — netting an overall mid‑range score.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-11-05 14:38

Property Description

Rooftop Pool and Modern Accommodation
Ibis Jaipur boasts a rooftop pool and offers modern accommodation in Jaipur, just 2 km from Jaipur Train Station. The property's convenient location near major attractions makes it an ideal choice for travelers.

Comfortable Rooms with Tech-Savvy Amenities
The air-conditioned rooms at Ibis Jaipur feature free WiFi, flat-screen TV, and a PS4 gaming console for entertainment. Guests can unwind in the private bathroom equipped with a shower and hairdryer, ensuring a comfortable stay.

Diverse Dining Options and Activities
Guests can enjoy a rich breakfast buffet, a bar, and a restaurant serving Indian, Oriental, and European cuisine. With 24 indoor and outdoor activities, including a kids' play area, there's something for everyone at Ibis Jaipur.

Ready to experience the perfect blend of comfort and convenience? Book your stay at Ibis Jaipur now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: JAI

Location

Guest Reviews

7.1
Based on 1738 reviews
Cleanliness: 5.5
Service: 7.1
Location: 9.5
Room Quality: 5.6
Amenities: 6.2
Value for Money: 8.4
Food and Beverage: 7.4
Overall Experience: 7.1
S
Sapan • extended_group • in
1
Pros:

Nothing

Cons:

Worst

2026-10-29 • via Nuitee
M
mool chand Gupta • solo_traveller • in
7
good
Pros:

good

Cons:

Nice staff

2026-10-25 • via Nuitee
P
Piyush • couple • in
5
Pros:

Nothing

Cons:

Staff behaviour
Rooms
Washroom is like rail campatmnet

2026-10-25 • via Nuitee
D
Doyle • extended_group • gb
9
Jaipur gem
Pros:

Just a nice hotel for a great price

2026-10-24 • via Nuitee
S
Sarvesh • couple • in
10
2026-10-22 • via Nuitee
Y
Yashwanth • family_with_children • in
2
Pros:

Nothing

Cons:

Not clean and extremely uncomfortable beds. They had joined 2 beds and the centere portion was sinking. Not what one would expect from a star hotel.

2026-10-22 • via Nuitee
K
Krishna • extended_group • in
4
2026-10-21 • via Nuitee
S
Sanketh • extended_group • in
5
Cons:

Bathroom aren't tidy and very small. Doesn't get proper hot water

2026-10-20 • via Nuitee
S
Senai • solo_traveller • in
4
Pros:

N/a

Cons:

Room

2026-10-19 • via Nuitee
K
Kishore • couple • in
6
Cons:

While daily cleaning the room . They are taking the towel with them and in my last day in the room there is no towel available.

I have requested to the staff please change my room to queen side , they denied so there will be no issue , but I don't like the way they denied
While we are in the room we are packing our stuff we found the condom under the bed , that's so disgusting, I have not supposed that people are using the room like that

2026-10-18 • via Nuitee
K
KAISAR HAMID • family_with_children • in
5
2026-10-16 • via Nuitee
N
Neelam • couple • in
1
2026-10-16 • via Nuitee
B
Bhojwani • solo_traveller • in
9
2026-10-14 • via Nuitee
P
Parang • couple • in
9
Pleasant stay in a well-maintained hotel.
Pros:

We reached the hotel at 1 am, but the front desk staff was present and efficient. We were in our room in minutes.
The room was quiet and the bed was very comfortable.
The breakfast buffet had enough choices, including a live counter for dosas and eggs.
The bathroom was small, but the shower had plenty of hot water.
The housekeeping team cleaned our room every day.

Cons:

The liquid body wash was ordinary with an unpleasant odour.

2026-10-13 • via Nuitee
R
Rohit • couple • in
7
2026-10-12 • via Nuitee
A
Arpit • extended_group • in
2
Bad
Pros:

Location

Cons:

Cleaniness, request time, toileries, toilets

2026-10-11 • via Nuitee
P
Pooja • solo_traveller • in
4
Minus, I in this amount I can book any 5 star
Pros:

Location

Cons:

No slippers
No exhaust is working
Less space
Small room
Bed is very much uncomfortable

2026-10-10 • via Nuitee
A
Anjala • couple • in
10
2026-10-08 • via Nuitee
S
Singh • extended_group • in
1
Pros:

Breakfast

Cons:

Unsatisfied with the service as checkin was delayed around 1 hour and more, the room the gave was upto the manner, thus they had to realocated a room .

2026-10-07 • via Nuitee
S
Sharma • solo_traveller • in
1
Pros:

Nothing

2026-09-16 • via Nuitee