Grand Hotel Gulsoy Old City

Hotels
8.8 (8215 reviews)
Sehzadebasi Cad. No:17 Sehzadebasi , Istanbul , TR

listing image 1
Show all photos
Paid
Children allowed

Facilities

Fitness facilities
WiFi available
Free WiFi
Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Exceptional, friendly and helpful staff
Excellent central location near metro/tram and attractions
Nice pool and rooftop terrace/restaurant with views
Generally clean rooms and good room service
Cons:
Thin walls and noise (including early morning mosque call)
Breakfast criticized as lacking or mediocre
Isolated cleanliness issues (stained linens, towel incident)
Elevator/security and check-in experience reported as impersonal by one guest

Categories

Cleanliness
8.8
Generally reported as clean in multiple reviews, though isolated issues noted (stained sheets, an unclean towel in one report). Overall cleanliness is good but not flawless.
Service
9.7
Repeatedly praised: staff described as very friendly, reliable and exceptionally helpful (named staff Faruk and Shaihinez highlighted). Night staff and reception service made strong positive impressions.
Location
9.2
Consistently praised for central location: close to metro, tram, Sultanahmet and Grand Bazaar; excellent public transport connections and convenient surroundings.
Room Quality
7.5
Mixed: rooms are described as clean with good views, but several guests reported thin walls and noise (including early mosque call), and one guest noted bedding issues; room comfort is decent but soundproofing is weak.
Amenities
9
Amenities are a strong point: large/enjoyable pool, rooftop terrace/restaurant with views, and generally good on-site facilities noted by several guests.
Value for Money
8.8
Perceived as good value overall—guests mention reasonable price and willingness to return; no widespread complaints about pricing.
Food and Beverage
7.4
Mixed to negative comments about breakfast (many guests found it lacking or average); restaurant food and rooftop drinks receive positive mentions, but breakfast quality lowered the score.
Overall Experience
10
Overall experience rated very high due to exceptional service, helpful staff, central location and pleasant facilities; many guests would happily return.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 04:07

Property Description

Prime Location in Old Istanbul

Located just a short stroll away from the iconic Grand Bazaar and the historic Suleymaniye Mosque, Grand Hotel Gülsoy offers a perfect blend of tradition and modernity.

Luxurious Amenities

Indulge in the hotel's lavish facilities, including an inviting indoor pool, sauna, hammam massage treatments, and a solarium. Whether you're looking to relax or rejuvenate, Grand Hotel Gülsoy has you covered.

Culinary Delights

Savor the flavors of both traditional Turkish dishes and international cuisine at the on-site restaurant. With 24-hour room service available, you can enjoy delicious meals at any time of the day.

Ready to experience the charm of old Istanbul? Book your stay at Grand Hotel Gülsoy now!

Important information:

Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Managed by a private host
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 12:00 PM
Airport code: IST

Location

Guest Reviews

8.8
Based on 8215 reviews
Cleanliness: 8.8
Service: 9.7
Location: 9.2
Room Quality: 7.5
Amenities: 9
Value for Money: 8.8
Food and Beverage: 7.4
Overall Experience: 10
R
Roxana-Ionela • extended_group • ro
10
Un sejur foarte plăcut, într-un hotel curat, confortabil, bine amplasat și cu personal foarte primitor.
Pros:

Locația este excelentă, aproape de principalele atracții turistice, într-o zonă liniștită în care m-am simțit mereu în siguranță. Camerele sunt confortabile, iar curățenia a fost impecabilă. Micul dejun a fost bogat, variat și foarte gustos. Personalul hotelului a fost extrem de primitor, mereu dornic să ajute și întotdeauna cu zâmbetul pe buze. Pentru mine a fost un sejur de 10/10. Când mă voi întoarce în acest oraș de poveste, Istanbul, cu siguranță voi alege din nou Grand Hotel Gülsoy și îl recomand cu toată încrederea.

Cons:

-

2026-09-19 • via Nuitee
S
Sabrina • solo_traveller • fr
10
2026-09-19 • via Nuitee
M
Mukhtar • extended_group • gb
7
Ok
Pros:

Good location. Comfortable and clean.

Cons:

Staff could have been a little more helpful. Rather ridiculous that I had to pay the airport taxi far in cash.

2026-09-19 • via Nuitee
D
Deana • couple • sk
7
2026-09-19 • via Nuitee
T
taske1995 • solo_traveller • rs
10
Pros:

Great location, great restaurant on the roof, wifi

2026-09-19 • via Nuitee
H
Hind • solo_traveller • ma
10
Pros:

Service, personnel, confort et propreté

Cons:

Petit dejeuner était moyen, à revoir

2026-09-19 • via Nuitee
K
Kateryna • couple • ua
8
Positive impression
Pros:

- Excellent location. It is a 20–30-minute walk to Hagia Sophia and the historic city center.
- We chose a room with a mosque view, and it was definitely the best decision. The view was beautiful and added a special touch to our stay.
- A great restaurant on the 6th floor. It was very convenient to have such a nice dining option right in the hotel.
- Decent breakfast. I requested gluten-free bread, and the kitchen staff were very helpful and accommodated my request without any issues.
- Friendly and helpful staff. Everyone was welcoming and always happy to assist.

Cons:

The room could use some updating. Although it looked fine overall, we would have appreciated a fresher and more modern appearance.
The bathroom floor was not very clean.
The window was broken.
The double bed was made by pushing two single beds together, which was not particularly comfortable.

2026-09-19 • via Nuitee
L
Lupu • couple • ro
10
2026-09-19 • via Nuitee
S
Salome • solo_traveller • ee
10
Pros:

Hotelli asukoht oli väga hea – kõik vajalik oli jalutuskäigu kaugusel. Läheduses olid ühistransport, restoranid ja poed ning enamik vaatamisväärsusi oli vähem kui 30-minutilise jalutuskäigu kaugusel või vaid paari ühistranspordipeatuse kaugusel.

Personal oli sõbralik, abivalmis ja tähelepanelik. Tuba oli avar ja puhas ning voodid mugavad. Hommikusöök oli täiesti korralik ja valik piisav.

Spa-osa ei olnud küll midagi erilist, kuid sobis hästi lühiajaliseks lõõgastumiseks pärast pikka päeva linnas. Kokkuvõttes jäime hotelliga rahule ning eriti hindasime head asukohta ja meeldivat teenindust.

2026-09-18 • via Nuitee
M
Mostapha • solo_traveller • ma
9
2026-09-18 • via Nuitee
C
Catalina • solo_traveller • ro
10
Pros:

Mi-a placut ca am avut priveliste frumoasa, camera 503 cu fata la moschee, camera maricica, curatenia s-a facut zilnic, mic dejun bun, aveai ce alege dimineata, omleta si clatitele facute in fata noastra, branzeturile foarte bune, ceai, cafea nu am baut.Parcarea subterana este un mare plus, din acest motiv am si ales hotelul.

Cons:

A fost un pic departe de Bazar, mocheta era patata, paturile de o persoana cam inguste.Parcarea este cu plata 15 euro pe zi.

2026-09-18 • via Nuitee
G
Grant • solo_traveller • us
10
Incredible
Pros:

Close to all the sights, clean, well kept.

2026-09-18 • via Nuitee
K
Kármen Regina • family_with_children • hu
10
2026-09-18 • via Nuitee
R
Rafik • family_with_children • sa
8
2026-09-18 • via Nuitee
T
Takács • solo_traveller • sk
9
2026-09-17 • via Nuitee
S
SAMIA • solo_traveller • dz
6
Pros:

Le calme

Cons:

Le petit dej

2026-09-17 • via Nuitee
L
Laura Alexandra • couple • ro
10
Nice hotel, would go back at any time
Pros:

Very close to the old city center
Very Clean
Good breakfast choices
Comfortable bed
Large room (thank you for the upgrade)
Air conditioning

Cons:

We pointed to the few maintenance that were needed in our bathroom.
Nothing to be bothered by, but staff was open and interested to collect the feedback and then check the room.

2026-09-17 • via Nuitee
A
Abdelaziz • solo_traveller • ma
7
2026-09-17 • via Nuitee
P
Peter Kuba • solo_traveller • sk
9
2026-09-16 • via Nuitee
B
Baskale • extended_group • at
9
Pros:

Sehr gutes hotel Preis Leistung Top! Lager super Alles mit Fuss erreichbar.Gerne wieder.

Cons:

Exstra Park gebühren…

2026-09-16 • via Nuitee