Hotel Bencista'

Hotels
7.6 (374 reviews)
Viale Roma 61 , Marina di Pietrasanta , IT
+39 0584 20320

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Children allowed

Facilities

WiFi available
Free WiFi
Non-smoking rooms
Air conditioning
Heating
Terrace
Garden
Hiking
Lift / Elevator
Luggage storage
See all facilities

Review Highlights

Pros:
Good location
Friendly staff
Cons:
Poor cleanliness
Inconsistent service
Amenities not as advertised

Categories

Cleanliness
5.85
Guests reported issues with cleanliness and maintenance, including a lack of hygiene and problems with amenities like the air conditioning and TV.
Service
8.32
Some positive interactions were noted, but overall service was described as inconsistent and often absent.
Location
10
The location was frequently praised as excellent, with easy access to the beach and local attractions.
Room Quality
6.81
Rooms were criticized for being small, poorly maintained, and not in line with expectations based on photos.
Amenities
5.34
Amenities were either non-functional or lacking; issues included broken TVs, absence of bar service, and poorly maintained common areas.
Value for Money
7.8
Guests felt that the value did not correspond with the quality of services and accommodations provided.
Food and Beverage
8.85
Food quality was deemed adequate by some, but repetitive and insufficient according to multiple reviews.
Overall Experience
7.85
Overall experiences varied widely with several guests indicating dissatisfaction and a willingness to seek other accommodations.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2025-12-05 14:01

Property Description

Beachfront Location: Enjoy the convenience of being just steps away from the sandy shores of Marina di Pietrasanta.

Comfortable Accommodations: Relax in air-conditioned rooms equipped with modern amenities like a flat-screen TV, safe, and free WiFi.

Discounted Beach Club Rates: Take advantage of special rates for sun lounger and parasol rentals at nearby beach clubs to enhance your seaside experience.

Book now to experience the perfect blend of relaxation and convenience at Hotel Bencista!

Important information:

When booking half board, please note that drinks are not included.

Rooms with sea views are subject to availability and cannot be guaranteed, please specify if you would like a room with sea views when booking. You can use the Special Requests box when booking or contact the property.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: PSA

Location

Guest Reviews

7.6
Based on 374 reviews
Cleanliness: 5.85
Service: 8.32
Location: 10
Room Quality: 6.81
Amenities: 5.34
Value for Money: 7.8
Food and Beverage: 8.85
Overall Experience: 7.85
A
Andrea • solo_traveller • it
7
2026-09-19 • via Nuitee
D
Degl'Innocenti • family_with_children • it
6
2026-09-18 • via Nuitee
C
Carlo • couple • it
6
2026-09-17 • via Nuitee
M
Mauro • solo_traveller • it
7
2026-09-11 • via Nuitee
M
Mauro • couple • it
1
Stare lontani dalla struttura e dai manager.
Pros:

La proprita’ non mi ha restituito il documento al checkout e dopo avermi confermato che lo hanno loro in reception dopo quasi due mesi non rispondono piu’ ai messaggi e alle telefonate. Sto andando a fare denuncia ai Carabinieri. Assurdo.

Cons:

Nulla, sono stato trattato come una pezza da piedi.

2026-09-11 • via Nuitee
S
Silvio • solo_traveller • it
7
2026-09-09 • via Nuitee
O
Olga • extended_group • de
7
Pros:

Das war typisch Italienische Frühstück, wir haben Obst und Gemüse vermisst!
Für 3-4 Tage die Zimmer sind völlig in Ordnung.
Mehrere Private Strände mit feinem Sand, sind gleich über die Straße, Strandservice nicht inbegriffen!

2026-09-07 • via Nuitee
F
FRANCESCO • solo_traveller • it
6
Cons:

Pulizia camera, non era neanche stato vuotato il cestino

2026-09-07 • via Nuitee
M
Mainardi • solo_traveller • it
8
2026-09-06 • via Nuitee
Q
Quicaño Quispe • solo_traveller • it
10
2026-09-06 • via Nuitee
W
Werner David • solo_traveller • ch
8
Pragmatisch praktisch
Pros:

Es war etwas speziell der Zugang zum Hotel doch als diese Hürde erledigt war. War alles zur vollsten Zufriedenheit.

Cons:

Die Reaktion und Information ℹ️ darf wesentlich verbessert werden .
Den nur durch eine Zufall habe ich erfahren welche Nummer ich anrufen muss um mir den Code zum Zugang des Hotels zu erfahren.

2026-09-06 • via Nuitee
M
MARINA • extended_group • it
8
2026-09-06 • via Nuitee
A
Annalisa • solo_traveller • it
6
Pros:

Posizione

Cons:

Il terrazzo aveva 6 motori del climatizzatore. Di notte facevano rumore e aria calda. Formiche presenti in varie zone dell'hotel

2026-09-05 • via Nuitee
M
martina • extended_group • it
10
SOGGIORNO FANTASTICO!!!!!!
Pros:

TUTTO...POSIZIONE OTTIMALE E STAFF ACCOGLIENTE...TUTTO SUPER

Cons:

NULLA

2026-09-03 • via Nuitee
S
Stefania • couple • it
8
2026-09-02 • via Nuitee
G
Grazia • solo_traveller • it
1
Non ci andrò mai più
Pros:

Nulla

Cons:

Tutto

2026-08-31 • via Nuitee
G
giovanni • couple • it
4
2026-08-30 • via Nuitee
M
Mattia • couple • de
8
Pros:

Bella stanza, vista mare

2026-08-28 • via Nuitee
N
Nicola • solo_traveller • it
5
Cons:

La camera e la struttura avrebbero bisogno di un pò di rifacimenti sopratutto il " solarium" all'ultimo piano

2026-08-26 • via Nuitee
H
Hadji Antonella • couple • it
1
2026-08-24 • via Nuitee