Monotel

Hotels
6.5 (337 reviews)
DM 2 SECTOR V, SALT LAKE , Kolkata , in

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Free
Children allowed

Facilities

WiFi available
Free WiFi
Parking
Free Parking
Non-smoking rooms
Air conditioning
Fitness center
Swimming pool
24-hour front desk
Restaurant
See all facilities

Review Highlights

Pros:
Consistently praised housekeeping (Dipa Pyne, Sayan) for cleanliness and prompt service
Helpful and polite front desk/reception staff (Monika, Neha, Priya)
Good hospitality and overall service
Positive comments on food quality and variety
Convenient city-center location
Cons:
Room wall seepage / aged appearance noted in some rooms
Preference expressed for white (brighter) room lighting instead of yellow lights

Categories

Cleanliness
7
Housekeeping repeatedly praised (multiple mentions of Dipa Pyne and Sayan for excellent room cleaning and prompt service), so scored above target.
Service
7
Front desk and staff repeatedly complimented (Monika, Neha, Priya, Piyali, Tukai, Prokash); overall service sentiment positive, slightly above target.
Location
6.5
Mentioned as 'in the heart of the city' once; assigned a neutral/target-level score reflecting limited but positive mentions.
Room Quality
6
Rooms described as clean with good showers, but a few comments about wall seepage/aged appearance and preference for white lighting lower this slightly.
Amenities
6.5
Amenities not specifically discussed in the reviews; assigned the target overall rating.
Value for Money
6
One headline called it 'Great value for money' and facilities/shower praised, but some room condition notes temper the score slightly below target.
Food and Beverage
6.5
Several positive comments about good variety and great food; scored slightly at target-to-positive level reflecting generally good feedback.
Overall Experience
6.5
Multiple guests reported pleasant/awesome stays and praised hospitality; overall experience set at the target rating to reflect broadly positive but varied specifics.
* This sentiment is summarized by AI based on user reviews.
Updated at: 2026-08-13 03:49

Property Description

Luxury Business Hotel in Kolkata

Convenient Location and Amenities
Experience the exquisite Monotel, located in the IT hub of Kolkata. Close to major attractions and transportation hubs, our 109 well-appointed rooms and suites offer all necessary amenities for a comfortable stay.

Exemplary Dining Options
Indulge in our on-site dining options at Rendezvous, The M.Lounge, and M-Terrasse by the pool. Our passion for personal service and diverse cuisine makes us a premier choice among hotels in Salt Lake.

Luxurious Facilities
Enjoy our luxurious rooms, event spaces for various functions, and a beautiful rooftop pool. Stay fit at Mo’Fit, our fitness centre. Book your stay at Monotel for a memorable experience.

Important information:

Please note that couples are required to produce a marriage certificate or any valid proof of marriage at the time of check-in.

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At check-in, all guests must present a valid proof of identification and of on-going travel.Guests are required to show a photo ID and credit card upon check-in. Please note that all Special Requests are subject to availability and additional charges may apply.
Please inform of your expected arrival time in advance. You can use the Special Requests box when booking, or contact the property directly using the contact details in your confirmation.
Guests under the age of 18 can only check in with a parent or official guardian.
A deposit may be required at the property.

Check-in and check-out hours:
Check-out: 11:00 AM
Airport code: CCU

Location

Guest Reviews

6.5
Based on 337 reviews
Cleanliness: 7
Service: 7
Location: 6.5
Room Quality: 6
Amenities: 6.5
Value for Money: 6
Food and Beverage: 6.5
Overall Experience: 6.5
S
Sahil • solo_traveller • in
5
Pros:

Room size, location

Cons:

Cleaning

2026-08-14 • via Nuitee
C
Camper32904528286 • Business
10
House keeping Good
Pros:

Dipa pyne - room cleaning was very good and excellent
Ram Krishna pan- Excellent work and also good smile
Thank for your excellent work

2026-04-11 • via Tripadvisor
S
Sightseer15996282806 • Friends getaway • India
10
Nice
Pros:

Dipa pyne- Nice house keeping service, Excellent

2026-04-11 • via Tripadvisor
C
Carpediem983 • Business
10
Housekeeping is excellent
Pros:

Dipa pyne great room service and clean room. Thank you

2026-04-11 • via Tripadvisor
C
Climber06071848086 • Business
10
Housekeeping was awesome
Pros:

Dipa Pyne
Housekeeping and overall services were great

2026-04-11 • via Tripadvisor
P
Passport11235374466 • Business
10
Monika from reception
Pros:

Everything is excellent, food was good & staff behaviour very good.

2026-04-11 • via Tripadvisor
N
Nomad54153590943 • Business
10
Reception
Pros:

The experience was very good and the staff behaviour was very nice specially of Monika from front office

2026-04-11 • via Tripadvisor
C
Culture28234781819 • Business
10
House keeping mamber very polite
Pros:

Dipa pyne , room is very ner and clean.

2026-04-10 • via Tripadvisor
M
Maps00329998631 • Solo travel
10
Reception
Pros:

Great amazing experience, great assistance by Monica during smooth check in and check out. Must visit this amazing luxury hotel if you are i Kolkata

2026-04-10 • via Tripadvisor
S
Sightsee13895412526 • Family
10
Receipting
Pros:

Very good experience. Monika from front office was very helpful and polite.

2026-04-10 • via Tripadvisor
G
gauravpandeybajaj • Business
10
House keeping doing good job
Pros:

Dipa Pyne is good house keeping keeping room very nice

2026-04-10 • via Tripadvisor
C
Coastal21207191074 • Business
10
Reception
Pros:

Room was nice, however would prefer white lights instead of yellow lights

2026-04-10 • via Tripadvisor
C
Culture17934527514 • Business
10
House keeping excellent
Pros:

Dipa pyne service is excellent and staff behaviour is polite

2026-04-09 • via Tripadvisor
R
Relax38707730472 • Business
10
Receptionst monika good behaviour
Pros:

Hotel was located in the heart of the city, nice atmosphere and spacial thank you to monika

2026-04-09 • via Tripadvisor
J
Jet10043472233 • Business
10
Housekeeping is very good with e excellent behaviour.
Pros:

Dipa Pyne behaviour is very good and she is very supportive.

2026-04-09 • via Tripadvisor
R
Rahulkapri • Business
10
House Keeping she is very good
Pros:

Dipa Pyne is good with her behaviour and cleaning is very good she done.

Nice cleaning done by Dipa Pyne.

2026-04-09 • via Tripadvisor
C
ChiRanJib19 • Business
10
House keeping service was excellent
Pros:

Dipa Pyne service was very excellent and also very polite behaviour.

2026-04-09 • via Tripadvisor
D
Daydream30458998742 • Business
10
#505 roomkeeping service Sayan
Pros:

ONLY ROOM CLEANING SERVICE:-
SAYAN SONKAR is very good at his work and loved the room cleaning services offered by him
This review is only for room cleaning and nothing to do with room provided to me

2026-04-09 • via Tripadvisor
T
Trip35464511877 • Business
10
House keeping quality is excellent.
Pros:

Dipa Pyne is providing excellent room service.

2026-04-08 • via Tripadvisor
C
Climber59178745791 • Business • Bengaluru, Bangalore District, Karnataka
10
#509 housekeeping services sayan
Pros:

Very good timely services by Mr sayan from HK dept. Thanks and keep it up

2026-04-08 • via Tripadvisor